Changing lives. Making a difference. New Staff Training Effective Use of PAs
Effective Use of PAs • How to Use PAs Effectively • Performance Measure 2
Effective Use of PAs Introduction • Roles and Limitations of a PA • Who Is a Candidate for a PA? • How Effective Management of PAs Helps Manage Your Territory 3
Effective Use of PAs What are the Roles and Responsibilities of a PA? • Serve participants • Support the ETC 4
Effective Use of PAs Roles and Responsibilities of a PA • Recruiting • Case management o IEP development o Assessments • Training site development • Assisting with Job Club • Connecting 5
Effective Use of PAs Limitations of a PA • Duration • Hours • Income • Resources • Require training 6
Effective Use of PAs Remember: • PAs are participants. • Skills they learn should improve employment opportunities. • ETCs are ultimately responsible for the area. 7
Effective Use of PAs Who Is a PA Candidate? Experience with: • Soft Skills o Customer service o Problem solving • Technical Skills o Clerical o Computer • Professional Skills o Sales 8
Effective Use of PAs Who is the best PA candidate? Barbara Jerry Tim 9
Effective Use of PAs How Effective Management of PAs Helps Manage Your Territory: Leading the Team 10
Effective Use of PAs Two Management Approaches Specialized Training: Comprehensive Training: • Less intimidating to PAs • May be the only option • Possibly more efficient • Flexible 11
Effective Use of PAs The Art of Supervision • Communicate expectations clearly • Train by example • Delegate and keep PAs accountable • Set goals, then help PAs meet them • Give feedback 12
Effective Use of PAs Planning for Succession • PAs will move on. • Plan for it. • As participants, their goal is employment. 13
Effective Use of PAs PA Policies For more detail regarding PAs consult our PA policies located in the employee intranet. 14
Effective Use of PAs Summary • ETCs are the face of Experience works, PAs are participants. • Recruit PAs who will help you meet your goals. • Make it your goal to master the art of supervision. 15
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