Navigating the “New Norm” Naviguer vers la “Nouvelle norme ” COVID-19 Keeping your staff and customers safe amidst Assurer la sécurité de votre personnel et de vos clients
OVERVIEW ✙ Understanding COVID-19 and what we know about transmission ✙ Public Health Measures ✙ Signage ✙ Human Resources/Staffing ✙ Facility Management Source: www.canada.ca
WHAT WE KNOW/NEED TO KNOW ABOUT COVID-19: ✙ person to person transmission is mostly occurring via infectious respiratory droplets ✙ the virus enters a person’s body: ~by large respiratory droplets containing the virus that adhere to the mucous membrane of the person’s eyes, nose, mouth or ~by touching a surface or object contaminated with the virus, and then proceeding to touch eyes, nose or mouth ✙ airborne transmission is NOT known to be occurring in community settings Source: www.canada.ca
MORE COVID-19 FACTS ✙ symptomatic cases of COVID-19 are causing the majority of transmission ✙ many people with COVID-19 have only mild symptoms, especially in the early stages of the disease and can still transmit the virus ✙ asymptomatic/pre-symptomatic transmission of COVID-19 is occurring ✙ incubation period = up to 14 days ~average of 5-6 days from infection to onset of symptoms Source: www.canada.ca
MORE COVID-19 FACTS: ✙ COVID-19 can survive on surfaces from several hours to days, depending on several factors ✙ virus can be easily deactivated by using simple disinfectants Source: www.canada.ca
PLANNING ASSUMPTIONS: ✙ it will be atleast 12-18 months before a vaccine is available – life will not return to “normal” for some time ✙ ”New Normal” will include: ▸ physical distancing ▸ health screenings ▸ physical barriers ▸ hand washing ▸ surface cleaning ▸ face masks ✙ your workplace will experience operational changes – ‘business as usual’ will not be likely in the near future Source: www.gnb.ca
PUBLIC HEALTH MEASURES: ✓ facilitate physical distancing for staff and customers; ✓ ensure adequate cleaning and disinfection; ✓ facilitate hand and respiratory hygiene; and, ✓ enable staff to stay home when ill. Source: www.gnb.ca
QUESTIONS TO PONDER: ❓ Are there areas where people gather in your business? If so, how will you mitigate this? ❓ What surfaces are the most ‘highly touched’ in your setting? How will you ensure proper, frequent cleaning? ❓ Are there aspects of your business/service that you may not be able to continue with due to public health measures imposed? If so, how can you adapt while keeping staff/customers safe? ❓ Can your work, or aspects of it, be moved online? ❓ Are there design modifications that could be made to your setting to better facilitate physical distancing? Source: www.gnb.ca
SIGNAGE • COVID-19 Screening Tool visible prior to entry • Clear physical distancing guidance • Post external signs indicating COVID-19 physical distancing protocols • Floor markings where service is provided or lines form • Wearing a non-medical mask when unable to maintain physical distancing • Handwashing etiquette posted clearly in all washroom facilities Source: www.gnb.ca
HUMAN RESOURCES/STAFFING • Encourage staff to stay home when ill, and establish protocol when staff call in ill or become ill during their shift • Dedicate staff member to regulate entry into buildings and public spaces to prevent congestion • Dedicate staff member to ensure daily, adequate cleaning and disinfection of high-touch surfaces • Assign specific tasks to staff in dedicated space Source: www.gnb.ca
FACILITY MANAGEMENT • Adequate cleaning supplies on hand: ~ soap ~ disinfectants ~ cloths/towels ~sanitizer ~ disposable gloves • Ensure work/service areas have frequent sanitization • Ensure washrooms have frequent sanitization • Cashless or no-contact payment should be used to the greatest extent possible • Congregation of people should be actively discouraged • Use outdoor space to allow for physical distancing Source: www.gnb.ca
QUESTIONS?
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