Metrics You Should Use (but Don’t)
@catswetel at #YOW18
Metrics You Should Use (but Dont) @catswetel at #YOW18 Metrics - - PowerPoint PPT Presentation
Metrics You Should Use (but Dont) @catswetel at #YOW18 Metrics You Should Use (but Dont) @catswetel at #YOW18 If you dont know WHY you are measuring what you are measuring, just dont. Thank you for attending my TED talk. If you
@catswetel at #YOW18
@catswetel at #YOW18
If you don’t know WHY you are measuring what you are measuring, just don’t.
Thank you for attending my TED talk.
If you don’t know WHY you are measuring what you are measuring, just don’t.
@catswetel at #YOW18
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
@catswetel at #YOW18
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
Walter A Shewhart
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@catswetel at #YOW18
@catswetel at #YOW18
Units of time per unit of work
TIME IN PROCESS DATE DELIVERED
TIME IN PROCESS SCATTER PLOT
TIME IN PROCESS DATE DELIVERED
50%
TIME IN PROCESS DATE DELIVERED
TIME IN PROCESS SCATTER PLOT
FREQUENCY TIME IN PROCESS
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FREQUENCY TIME IN PROCESS
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TIME IN PROCESS DATE DELIVERED
TIME IN PROCESS DATE DELIVERED
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FREQUENCY TIME IN PROCESS
MULTIMODAL
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TIME IN PROCESS DATE DELIVERED
TIME IN PROCESS DATE DELIVERED
AVERAGE
TIME IN PROCESS DATE DELIVERED
FREQUENCY TIME IN PROCESS
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QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
TIME IN PROCESS DATE DELIVERED
10 12 14 7 4 9 5 11 14
Units of work per unit of time
TIME IN PROCESS DATE DELIVERED
14 7 4 9 5 11 14
TIME IN PROCESS DATE DELIVERED
10 12 14 7 4 9 5 11 14 9 11 5 7 4 10 14
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
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DONE REVIEW DOING TO DO
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AVERAGE ARRIVAL RATE
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AVERAGE DEPARTURE RATE
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AVERAGE WORK IN PROCESS
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AVERAGE TIME IN PROCESS
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@catswetel at #YOW18
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@catswetel at #YOW18
@catswetel at #YOW18
@catswetel #YOW18
Questions? Comments? Come see me at the reception!
Trends over time. Bring a basket. Measures aligned with intent.
@catswetel #YOW18
Questions? Comments? Come see me at the reception!