March 20, 2017 Jason VenHuizen, EVP Products and Technology About - - PowerPoint PPT Presentation

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March 20, 2017 Jason VenHuizen, EVP Products and Technology About - - PowerPoint PPT Presentation

March 20, 2017 Jason VenHuizen, EVP Products and Technology About Interloc IBM Gold Accredited IBM International Maximo OEM Active Industry & User Community Advocates 12 Years Maximo Mobility Expertise Full


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March 20, 2017

Jason VenHuizen, EVP Products and Technology

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About Interloc

  • IBM Gold Accredited
  • IBM International Maximo OEM
  • Active Industry & User Community

Advocates

  • 12 Years Maximo Mobility Expertise
  • Full Lifecycle Support Capabilities
  • Level I&II Maximo Support
  • 24 x 7 x 365 Live Support
  • Maximo Hosting and SAAS Provider
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Successful Mobility for Maximo Guaranteed

  • Has a well understood purpose and mission
  • Has a specific vision of the process to mobilize

▪ Conversely, has clear definition and boundaries of what is not in scope

  • Provides a tangible benefit to someone

▪ Critical to identify who that someone is. (worker, supervisor, management)

  • Is technically and operationally sustainable
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Technical Considerations for Successful Mobility

  • Meets your specific security requirements
  • Is compatible with your selected MDM
  • Is scalable with standard Maximo architecture
  • Provides operational and transactional visibility

▪ Provide tools for troubleshooting and error management

  • Guarantee Seamless Online/Offline User Experience
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What Is Informer?

  • A comprehensive mobility platform built entirely within Maximo, for Maximo

▪ Deployed within existing Maximo implementation, requiring no additional server infrastructure

  • Managed as a Maximo application, from within Maximo administrative

module

  • Consists of 3 Components

▪ Server (built on Maximo-based web services, provides user and device management) ▪ SDK (allows cross-platform development of mobile applications) ▪ Native mobile applications

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What Does Mobile Informer Do?

  • Exposes all Maximo capabilities through Maximo Business Objects (MBOs)

▪ Includes industry-specific solutions, add-ons, and customizations

  • Informer administration and operational support provided within Maximo
  • Built within the Maximo architecture to scale naturally with your Maximo

implementation.

▪ Fully supports clustered environments and is designed for process isolation

  • Version agnostic and independent from core Maximo upgrades
  • Native applications provide intuitive and responsive user interfaces.

▪ Provides transparent connected / disconnected application usage.

  • Ensures Security through end-to-end encryption
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Informer Architecture

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Selected Informer Clients

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Mobile Informer Case Studies

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New York City Housing Authority (NYCHA)

Customer Summary:

  • Facilities maintenance and inspections
  • 700,000 apartments, 1.5 million unique assets
  • 70,000+ work order transactions daily

Specific Challenges to Adoption:

  • Reluctant, legacy work force
  • 100% paper based maintenance processes
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NYCHA Key Success Points

  • Improved public relations
  • Improved rental conditions
  • Reduction in time of work order processing to close from 6

months in some cases to same day

  • Independent NYCHA ROI estimates $9 million first year savings
  • Reinvestment of that savings in NYCHA infrastructure
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Amtrak

Customer Summary:

  • 550 Track Miles
  • 17.1 Million Riders in the Northeast Corridor (Washington, DC to

Boston) – 2015

  • Federal Mandate to Conduct Electric Traction Inspections

Specific Challenges to Adoption:

  • Cumbersome Existing Legacy Third-Party Mobile Platform
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Amtrak Key Success Points

  • 100% Increase in Mobile Usage
  • Accurate and Timely Data Capture for Engineering
  • Reduction of Business Process Customizations in Core Maximo

Implementation

  • Reduction in Third-Party Application Support Overhead Costs
  • Protection from Loss of Data that Occurred from Prior Third-Party

Mobile Platform

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Mobile Informer Software Licensing

  • Authorized Informer Licensed User/1:1 correspondence with client’s

Maximo licensing of those mobile users

  • Interloc holds a global IBM OEM/ASL contract to affordably bundle

Mobile Informer with Maximo Express licensing

  • Authorized Informer Licensed Users receive OOB apps at no cost
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Mobile Informer Software Licensing

  • All purpose-built applications deployed to an Authorized Informer

Licensed User incur no additional licensing costs

  • Service Requester i311 application has server cost discounted

proportionately down to no cost for Authorized User client adopters (based on quantity)

  • All code for OOB and purpose-built applications provided to client
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Mobile Informer Application Demo

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Thank You!

Gretchen Gallagher, gretcheng@interlocsolutions.com Jason VenHuizen, jasonv@interlocsolutions.com Greg Hoile, ghoile@interlocsolutions.com