March 20, 2017 Jason VenHuizen, EVP Products and Technology About - - PowerPoint PPT Presentation

March 20, 2017

Jason VenHuizen, EVP Products and Technology

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About Interloc

• IBM Gold Accredited
• IBM International Maximo OEM
• Active Industry & User Community

Advocates

• 12 Years Maximo Mobility Expertise
• Full Lifecycle Support Capabilities
• Level I&II Maximo Support
• 24 x 7 x 365 Live Support
• Maximo Hosting and SAAS Provider

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Successful Mobility for Maximo Guaranteed

• Has a well understood purpose and mission
• Has a specific vision of the process to mobilize

▪ Conversely, has clear definition and boundaries of what is not in scope

• Provides a tangible benefit to someone

▪ Critical to identify who that someone is. (worker, supervisor, management)

• Is technically and operationally sustainable

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Technical Considerations for Successful Mobility

• Meets your specific security requirements
• Is compatible with your selected MDM
• Is scalable with standard Maximo architecture
• Provides operational and transactional visibility

▪ Provide tools for troubleshooting and error management

• Guarantee Seamless Online/Offline User Experience

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What Is Informer?

• A comprehensive mobility platform built entirely within Maximo, for Maximo

▪ Deployed within existing Maximo implementation, requiring no additional server infrastructure

• Managed as a Maximo application, from within Maximo administrative

module

• Consists of 3 Components

▪ Server (built on Maximo-based web services, provides user and device management) ▪ SDK (allows cross-platform development of mobile applications) ▪ Native mobile applications

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What Does Mobile Informer Do?

• Exposes all Maximo capabilities through Maximo Business Objects (MBOs)

▪ Includes industry-specific solutions, add-ons, and customizations

• Informer administration and operational support provided within Maximo
• Built within the Maximo architecture to scale naturally with your Maximo

implementation.

▪ Fully supports clustered environments and is designed for process isolation

• Version agnostic and independent from core Maximo upgrades
• Native applications provide intuitive and responsive user interfaces.

▪ Provides transparent connected / disconnected application usage.

• Ensures Security through end-to-end encryption

Informer Architecture

Selected Informer Clients

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Mobile Informer Case Studies

New York City Housing Authority (NYCHA)

Customer Summary:

• Facilities maintenance and inspections
• 700,000 apartments, 1.5 million unique assets
• 70,000+ work order transactions daily

Specific Challenges to Adoption:

• Reluctant, legacy work force
• 100% paper based maintenance processes

NYCHA Key Success Points

• Improved public relations
• Improved rental conditions
• Reduction in time of work order processing to close from 6

months in some cases to same day

• Independent NYCHA ROI estimates $9 million first year savings
• Reinvestment of that savings in NYCHA infrastructure

Amtrak

Customer Summary:

• 550 Track Miles
• 17.1 Million Riders in the Northeast Corridor (Washington, DC to

Boston) – 2015

• Federal Mandate to Conduct Electric Traction Inspections

Specific Challenges to Adoption:

• Cumbersome Existing Legacy Third-Party Mobile Platform

Amtrak Key Success Points

• 100% Increase in Mobile Usage
• Accurate and Timely Data Capture for Engineering
• Reduction of Business Process Customizations in Core Maximo

Implementation

• Reduction in Third-Party Application Support Overhead Costs
• Protection from Loss of Data that Occurred from Prior Third-Party

Mobile Platform

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Mobile Informer Software Licensing

• Authorized Informer Licensed User/1:1 correspondence with client’s

Maximo licensing of those mobile users

• Interloc holds a global IBM OEM/ASL contract to affordably bundle

Mobile Informer with Maximo Express licensing

• Authorized Informer Licensed Users receive OOB apps at no cost

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Mobile Informer Software Licensing

• All purpose-built applications deployed to an Authorized Informer

Licensed User incur no additional licensing costs

• Service Requester i311 application has server cost discounted

proportionately down to no cost for Authorized User client adopters (based on quantity)

• All code for OOB and purpose-built applications provided to client

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Mobile Informer Application Demo

Thank You!

Gretchen Gallagher, gretcheng@interlocsolutions.com Jason VenHuizen, jasonv@interlocsolutions.com Greg Hoile, ghoile@interlocsolutions.com