Making the Unknown Manageable Alexandra Paredes Head of - - PowerPoint PPT Presentation

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making the unknown manageable
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Making the Unknown Manageable Alexandra Paredes Head of - - PowerPoint PPT Presentation

Dec 02, 2023 436 likes •899 views

Making the Unknown Manageable Alexandra Paredes Head of Engineering @ Code Climate About Me Over 10 years of Born and raised in Head of Engineering Co-founder technical experience Caracas, Venezuela QCon SF 2019 Twitter // @ale7714

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Making the Unknown Manageable

Alexandra Paredes

Head of Engineering @ Code Climate

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About Me

Twitter // @ale7714 QCon SF 2019

Head of Engineering Born and raised in Caracas, Venezuela Co-founder Over 10 years of technical experience

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Data-driven insights for Engineering Managers

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We need to increase performance, achieve business goals and, ultimately, deliver value to our customers.

Challenge

Twitter // @ale7714 QCon SF 2019

In the next 90 days!

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Twitter // @ale7714 Calibrate 2019

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Framework

Twitter // @ale7714 QCon SF 2019

  • 1. Acknowledge your feelings and emotions
  • 2. Gather the data
  • 3. Discuss your plan and iterate
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1

Acknowledge your feelings and emotions

Twitter // @ale7714 Calibrate 2019

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Twitter // @ale7714 QCon SF 2019

Acknowledge your feelings and emotions

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Twitter // @ale7714 QCon SF 2019

  • Understand the cause of those emotions/feelings
  • Identify areas of concern
  • Properly communicate and support your team

during uncertainty

Acknowledge your feelings and emotions

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Twitter // @ale7714 QCon SF 2019

Resources:

ISBN-13: 978-0525533832 Acknowledge your feelings and emotions

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Twitter // @ale7714 QCon SF 2019

Gather the data

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

Querying Velocity Metrics

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

Slicing the data

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

  • Leverage Velocity and other analytics tool to

get better visibility

  • Use metrics to understand changes over time
  • Enhance your conversation by including
  • bjective data

Takeaways

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Qualitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

Drive conversations using Data

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

Data in your retros

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

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Quantitative Data

Twitter // @ale7714 QCon SF 2019

A note on receiving feedback

  • Practice active listening
  • Keep in check your own assumptions
  • Follow up to gather as much context as

possible

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Feedback from engineers

Qualitative Data

Twitter // @ale7714 QCon SF 2019

Meetings are often way too long. There are too many participants and projects to keep track of.

“

I don’t feel like I’m growing as much as I could.

“

Features often need significant post release work. How can we be aware of new information/feedback sooner?

“

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Gather the Data

Twitter // @ale7714 QCon SF 2019

  • Leverage 1:1 conversations and retros
  • Bring data into your conversation
  • Make feedback a habit
  • Practice active listening

Takeaways

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Discuss and Execute the plan

3

Twitter // @ale7714 QCon SF 2019

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Discuss and Execute the plan

Twitter // @ale7714 QCon SF 2019

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Discuss and Execute the plan

Twitter // @ale7714 QCon SF 2019

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Twitter // @ale7714 QCon SF 2019

Discuss and Execute the plan

  • Discuss possible solutions with your team
  • Get feedback from an outside perspective
  • Commit to a plan and set goals
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Team Structure + Iteration Process need change

What’s the data telling us?

Twitter // @ale7714 QCon SF 2019

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Twitter // @ale7714 QCon SF 2019

Discuss and Execute the plan

Using data to drive continuous improvement

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Twitter // @ale7714 QCon SF 2019

Discuss and Execute the plan

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Twitter // @ale7714 QCon SF 2019

Discuss and Execute the plan

Power-up your standup

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Twitter // @ale7714 QCon SF 2019

Discuss and Execute the plan

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Twitter // @ale7714 QCon SF 2019

Discuss and Execute the plan

  • Set targets and use metrics to track progress
  • Proactively seek feedback
  • Iterate on your plan as you receive new information

Takeaways

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We did it!

Twitter // @ale7714 QCon SF 2019

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We did it!

Twitter // @ale7714 QCon SF 2019

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Twitter // @ale7714 QCon SF 2019

  • Acknowledge your feelings and identify the

areas/issues you’re most concerned about

  • Gather qualitative and quantitative data to

better prepare yourself

  • Communicate your plan and proactively

iterate on it as you learn new information

Takeaways

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Twitter // @ale7714 QCon SF 2019

Ale Paredes — @ale7714

Questions?

Also find me at the Code Climate booth in the Street Level Exhibition area