LA Metro’s Homeless Action Plan and Outreach Model 2018 Sustainability & Multimodal Planning Workshop Metro Provides Excellence in Service and Support.
Metro Transit Homeless Action Plan *LAHSA 2018 vs. 2017 figures 2
Metro Transit Homeless Action Plan *LAHSA 2018 vs. 2017 figures 3
Night Owl Bus Service Night Owl Bus Service Night Owl Bus Service Night Owl Bus Service Night Owl Bus Service 4
Metro Transit Homeless Action Plan 5
Early AM Rollout on Rail 6
Early AM Fare Compliance 7
Late Night Owl Bus Service 8
ROW Impacts 9
Shelter During inclement Weather 10
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Homeless Outreach Components Metro’s Homeless Outreach Measure H Measure H 40 Outreach 40 Outreach Personnel Personnel 14
LA Metro “C3 Multi-disciplinary” Outreach 1 5
LASD “MET” Outreach 16
LAPD “HOPE” Outreach 17
LAPD HOPE Outreach • Transit Services Bureau models the HOPE Team after the current geographic bureau HOPE Teams. • Officers engage the homeless throughout Metro’s System and work to identify the following: • Level of vulnerability • Mental Health needs & substance abuse • Veteran status • Family or other potential support systems • Significant health or disability issues • Situations that create obstacles such as unmarried couples, pets and pending criminal cases • Past attempts to seek help that were unsuccessful 18
2018 “Full Court Press” on Outreach Effective May 2018: Expand pilot from 2 teams to a total of 8 teams, 7 days per week for 1 year. Approx. Cost- $4,207,125 Rail: All Lines Bus: Owl Service Union Station: On Site 3, AM Teams 1, PM Team 1, PM Team • • • 3, PM Teams • 19
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