KTP Project – Sheffield Hallam University and Mitie Energy
Introduction What are Knowledge Transfer Partnerships (KTPs)? The KTP is a scheme managed by the Government’s agency for innovation • ( Innovate UK ), in which a graduate ( me ) pairs up with a business ( Mitie ) and an academic institution ( Sheffield Hallam ) to help improve the business’s competitiveness and productivity. The aim of this 3-year research project is to explore the effects of the • workplace environment on employee productivity and wellbeing 2
Introduction Who is leading the research? KTP Associate – Michael Roskams • Ø BSc in Psychology from the University of Exeter (2011-2014) Ø MSc in the Psychology of Sport and Exercise from Loughborough University (2015-2016) Ø KTP associate and PhD Student at Sheffield Hallam University, in partnership with Mitie (2017-Present) Academic Supervisor – Dr. Barry Haynes • Ø Principal Lecturer in Corporate Real Estate and Facilities Management at Sheffield Hallam University (2005-Present) Ø Published numerous journal articles, conference papers, and book chapters on the subject of workplace productivity 3
FIRST OBJECTIVE Creating a conceptual model for understanding the relationship between the workplace environment and knowledge worker job performance 4
The Environmental Demands- Resources (ED-R) Model SALUTOGENIC RESOURCES PATHOGENIC DEMANDS 5
The Environmental Demands- Resources (ED-R) Model Demands and Resources in the Workplace Environment PATHOGENIC DEMANDS 6
The Environmental Demands- Resources (ED-R) Model Demands and Resources in the Workplace Environment SALUTOGENIC RESOURCES 7
The Environmental Demands- Resources (ED-R) Model ? Demands and Resources in the Workplace Environment 8
The Environmental Demands- Resources (ED-R) Model Focus for research How can we understand what constitutes a “demand” or a “resource” for • different types of knowledge worker? What strategies can we use to minimise demands and maximise resources in • the workplace environment? 9
QUESTION ONE How can we understand what constitutes a “demand” or a “resource” for different types of knowledge worker? 10
Employee-Workplace Alignment The role of individual differences We explored the relationship between employee characteristics • (demographics, personality, task type) and workplace requirements in two studies. 7 Acoustic comfort in open-plan 7 Productivity in open-plan offices 6 offices 6 5.06 4.71 5 4.51 5 4.48 4.2 3.89 4.11 3.85 4 3.37 4 3.29 3.22 3 3 2.17 2 2 1 1 0 0 Acoustical quality Disturbance by Difficulties in speech concentration Office productivity Low noise sensitivity Introverted Moderate noise sensitivity Ambiverted High noise sensitivity Extraverted 11
QUESTION TWO What strategies can we use to minimise demands and maximise resources in the workplace environment? 12
Harnessing IoT Technology Supporting occupant comfort using wireless environmental sensors Due to developments in wireless • sensor technology, we can now monitor key indoor environment parameters in real time Live data from thousands of • sensors can be viewed using a simple online portal Environmental problems can be • identified immediately, prompting remedial action 13
Carbon Dioxide (parts per million) sensors Supporting occupant comfort using wireless environmental Harnessing IoT Technology 1000 1200 1400 1600 1800 2000 2200 400 600 800 08:30 08:41 08:52 09:03 09:14 09:25 09:36 09:47 09:58 10:09 10:20 10:31 10:42 Fluctuation in Carbon Dioxide across the working day 10:53 11:04 11:15 11:26 11:37 11:48 11:59 12:10 12:21 12:32 12:43 12:54 13:05 13:16 13:27 13:38 13:49 14:00 14:11 14:22 14:33 14:44 14:55 15:06 15:17 15:28 15:39 15:50 16:01 16:12 16:23 16:34 16:45 16:56 17:07 17:18 17:29 17:40 17:51 14
Closing the Feedback Loop Improving communication between workplace occupants and practitioners Traditional modes of assessing the • workplace environment (e.g. occupant surveys) provide limited contextual information The feedback is rarely acted upon • by practitioners • Repeated assessments of momentary perceptions (e.g. via smartphones) could provide more useful and actionable data 15
FUTURE PLAN Bringing together the two strands of research 16
Ongoing Research Research questions currently being explored: To what extent does adherence to comfort policy improve occupant • environmental comfort? Can we improve the predictive strength of the models by including • individual difference characteristics? Which aspects of environmental comfort are most strongly associated with • stress and productivity? To stay updated with the research findings, please visit the ResearchGate project page at: https://www.researchgate.net/project/Exploring-the-relationship- between-the-built-environment-workplace-wellbeing-and-productivity 17
Thank you for listening. Any questions? Michael Roskams The Shard, Level 12 32 London Bridge Street London, SE1 9SG, UK T: 07341 073362 E: michael.roskams@mitie.com
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