Knowledge Management in Academic Libraries Knowledge Management in - PowerPoint PPT Presentation

Knowledge Management in Academic Libraries Knowledge Management in Academic Libraries Joseph J. Branin Ohio State University Branin.1@osu.edu Sally Rogers Ohio State University Rogers.19@osu.edu Crit Stuart Georgia Institute of Technology crit.stuart@library.gatech.edu ACRL Pre-conference Baltimore March 29, 2007 A great university: a great library

Knowledge Management in Academic Libraries Pre-conference Agenda • 8:30 Introductions, Agenda, Outcomes • 8:45 Basic Concepts of Knowledge Management and Their Application in Academic Libraries (Branin) • 10:30 New Technology Tools, Services, and Competencies for Knowledge Managers (Rogers) • 1:00 Reshaping Our Space and Public Services in a Knowledge Management Environment (Stuart) • 2:45 Taking Knowledge Management Perspective and Practices to Your Own Library (All)

Knowledge Management in Academic Libraries Pre-conference Process • Process: Short presentations, questions and discussion, group exercises • Active listening, learning, and participation • We want this to be an interactive workshop • We will manage time, discussions, focus on topic • Breaks and Lunch • 10:00 -10:30 Break • 12:00 -1:00 Lunch • 2:30 – 2:45 Break • 3:30 Finish

Knowledge Management in Academic Libraries Pre-conference Outcomes • Understand the concept of knowledge management and some of its basic principles • Critically examine examples of knowledge management work in academic libraries • Apply a knowledge management perspective to your own work in academic libraries • Share your ideas, experience, and opinions on usefulness of a knowledge management approach to work in academic libraries

Basic Concepts of Knowledge Management and Their Application in Academic Libraries http://library.osu.edu/about/preslibdir/acrl2007jb.pdf Joe Branin 8:45 – 9:30 am

Knowledge Management for Librarians Overview 1. The evolution of work (collections work) in academic (research) libraries: from collection development to collection management to knowledge management 2. What is knowledge management , and what is its value to librarians? 3. How can we apply knowledge management to all aspects of academic library work?

From Collection Development to Knowledge Management 1950-1975: Collection Development 1975-2000: Collection Management 2000- :Knowledge Management

1950-1975: Collection Development Collection development •Acquisitions and selection Major environmental factors •Collection building • Rapid growth in scholarship and libraries • Rise of government sponsored research • Professionalization of collection management

Increase in Mathematical Literature 50,000 Andrew M. Odlyzko, Tragic loss or good riddance? The Impending demise of traditional scholarly journals . Notices Amer. Math Soc. 42 (January 1995), 49 40,000 30,000 20,000 10,000 0 1870 1900 1930 1960 1995

Growth in Scientific Journals 900 847 800 University Libraries and Scholarly 739 Communication . Association of Research Libraries, 1992, p. 80 700 600 561 509 500 400 300 212 200 172 154 101 100 76 52 51 46 22 11 10 12 10 3 1 2 0 1700 1800 1810 1820 1830 1840 1850 1860 1870 1880 1890 1900 1910 1920 1930 1940 1950 1960 1970 1980

Growth of Publications 968,735 1,100,000 842,000 UNESCO Worldwide 900,000 715,500 Annual Book Titles 700,000 500,000 1980 1989 1996 Articles in Scholarly Journals 1,400,000 1,500,000 “Trends in Scientific 832,833 1,000,000 Scholarly Journal Publishing 354,875 500,000 in the US”, Tenopir and King 0 1975 1995 2006 Citations in SCI and SSCI “Scientific publishing in 4,340,000 6,000,000 2,690,000 Transition: an Overview of 4,000,000 Current Developments”, Mark 2,000,000 Ware Consulting 0 1992 2003

Worldwide Production of Original Information If Stored Digitally (in terabytes) 1999-2000 2002 Paper 1,200 Paper 1,634 Film 431,690 Film 420,254 Magnetic 2,779,760 Magnetic 5,187,130 Optical 81 Optical 103 Lyman, Peter and Hal R. Varian, "How Much Information", 2003. Retrieved from http://www.sims.berkeley.edu/how-much-info-2003 on 3/24/2007.

U.S. Trade Book Production 30,000 24,159 25,000 23,265 22,914 22,378 22,180 21,713 19,734 20,000 18,070 15,000 10,000 5,000 0 1993 1995 1999 2000 2001 2002 2003 2004

U.S. University Presses Book Production 16,000 14,787 14,746 15,000 14,484 14,236 14,110 14,000 13,667 13,631 12,897 13,000 11,941 12,000 11,000 10,000 1993 1995 1999 2000 2001 2002 2003 2004 2005

1975-2000: Collection Management Collection management agenda Major environmental factors •collection policy development •budget constraints •materials budget allocation •collection analysis •commercialization of scholarship • use and user studies in the sciences •training and organization of collection managers •emerging digital technology • preservation •cooperative collection development

Monograph and Serial Costs in ARL Libraries

Journal Costs by Broad Subject Library Journal , April 15, 2001 $1,250 Science (Non-U.S.) $1,211 +30.8% $1,141 $1,058 $1,050 $992 $926 $850 Science (U.S.) $800 48.3% Social Scirnce (Non-U.S.) $736 $732 36.5% $687 $668 $650 $632 $598 $582 $539 $539 $450 Social Scirnce (U.S) 49.3% $357 $323 $294 Arts & Human (Non-U.S.) $265 $254 $250 $239 $242 $228 26.4% $211 $201 Arts & Humanities (U.S.) $147 $135 $124 $114 40.4% $105 $50 1997 1998 1999 2000 2001

Cooperative Collection Development • Farmington Plan of the 1950s and 1960s • National Periodicals Center of the 1970s • RLG Conspectus of the 1980s • Center for Research Libraries, North Carolina Research Triangle � Lessons Learned: power of local autonomy, highly decentralized system, difficulty of moving print around

Advances in the Digital InformationTechnology: Growth of the Internet In 1996 there were 90,000 Web sites, and it is estimated that the Web doubles in size every 50 days with a new homepage added every 4 seconds (Nicholas Negroponte, Wired Magazine , 2-1-96)

Growth of the Web Web Characterization Project <http://wcp.oclc.org wcp.oclc.org/> /> Web Characterization Project <http:// 10,000,000 8,745,000 9,000,000 8,000,000 7,399,000 7,000,000 6,000,000 4,882,000 5,000,000 4,000,000 3,119,000 2,942,000 2,851,000 3,000,000 2,229,000 2,000,000 1,570,000 1,457,000 800,000 1,000,000 0 1996/1997 1997/1998 1998/1999 1999/2000 2000/2001 Public Web Sites Total Web Sites

Type of Library Use by Group and Academic Area University of Washington Library Newsletter Winter 2002 Use office Use home computer computer Visit in person Faculty 1998 2001 1998 2001 1998 2001 Health Sciences 76.2 75.7 40.5 43.4 37.9 28.1 Humanities/Soc Science 70.2 76.7 47.1 51.5 60.7 56.4 Science/Engineering 64.7 75.4 23.6 33.9 49.3 41.8 All Faculty 71.0 76.1 37.4 43 47.3 40.6 Graduate Students Health Sciences 39.8 50.6 49.2 59.6 79.7 59.6 Humanities/Soc Science 47.5 56.1 52.0 62.6 82.5 72.1 Science/Engineering 57.4 69.4 32.6 42.5 68.2 45.1 All Graduate Students 48.1 58.5 45.7 55.2 77.7 59.6

User Priorities University of Washington Library Newsletter Winter 2002 � Delivering full-text to the desktop � Providing electronic full-text access to older journals � Maintaining the quality of the Libraries' print collection

Continuing Growth of Publication OCLC: 2004 Information Format Trends

Pew Internet & American Life Project Nearly three-quarters (73%) of college students say they use the Internet more than the library, while only 9% said they use the library more than the Internet for information searching . The Internet Goes to College 9/15/2002 Internet: The Mainstreaming of Online Life 1/25/2005

2000 - :Knowledge Management Major environmental factors • New digital information opportunities and competitions • “De-centering” of the library in the academic setting • Rise of the social consumer internet Knowledge management • Information policy and architecture • Managing print and digital information systems • Enterprise-wide content management and information services • Reforming Scholarly Publishing

Knowledge Management Basics 1. Data, information, and knowledge 2. Tacit and explicit knowledge 3. The dynamic and social nature of knowledge management Peter Drucker, The Coming of the new organization, Harvard Business Review , 1988 Davenport and Prusak, Working Knowledge , Harvard, 1998 Special issue on Knowledge Management in Journal of the American Society for Information Science and Technology , 2002

Knowledge Management Definitions Data = simple, discrete facts and figures Information = data organized for a meaningful purpose Knowledge = Knowledge is a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experience and information. It originates and is applied in the minds of knowers. In organizations, it often becomes embedded not only in documents and repositories but also in organizational routines, processes, practices, and norms . (Davenport and Prusak)