ISAPL June 2016 Sanjay Jain Group Director ISAPL Group - PowerPoint PPT Presentation

ISAPL June 2016 Sanjay Jain Group Director ISAPL Group www.isaplgroup.com +91-9810505080 International Star Assistance International Star Assistance

ISAPL Focus Area • Expats support @ South East Asia Functions • Medical Emergency, Repatriation • Baby Adoption, Surrogacy, Divorce, separation • Legal and Civic certification Services • Consulting • Family Counseling • Documentation for Indian agencies • Coordination with Embassy, High Commissions • Arrange Legal, Medical Aid • Representation at family, company, government International Star Assistance International Star Assistance

Service Areas- Expats Indian Visa Visa extension Exit Visa Stay Exit Arrival Legal Advice Medical support Medical Evacuation Medical counseling Emergency evacuation Repatriation Medical /Travel Funeral Insurance Surrogacy Baby Adoption Apostile, Notary, OCI Empathy, Compassionate & Communicate International Star Assistance International Star Assistance

Serving the Humanity International Star Assistance International Star Assistance

MedEvac Capabilities Medical / Travel ISAPL arranges Bed-to-Bed: Insurance Co. • commercial stretcher transfers Tourism and High educational Commission • airline medical clearances trip s/Embassies organiser in India • booking of stretcher installations • air tickets for Doctor/attendant. • air Tickets for family members, if requested. • transfers between hospitals, airlines & receiving facility • exit process from local authorities. Medical TPA institutions • monitoring of transfer from start to finish, • all updates to families during the process with airlines for priority check-in at airports • Follow-up upon completion of transfer Multinationa Nationals of l Companies 23 countries International Star Assistance International Star Assistance

Medical Evacuation Service Package Quality – Speed - Assurance Medical Evacuation Service Package • Speed and precision of execution is of paramount importance, because it involves human emotions and values. • Obtaining custody of remains • 24x7 command center • Arranging post-mortem if required • Worldwide partnership • Police, Legal clearances • Leveraging the best in Healthcare and Air transportation • Arranging mortuary holding facilities • Connects with the High Commissions, Embassies and Govt • Embalming, necessary lining & packing cases (coffin box) sealing • Our equipment, facilities and professionals are of international standard • Legal documentation including registration of death. • We work under the regulatory framework of our countries of operations, • Local transportation from place of passing to the registered mortuary including India and Nepal facility. • Families consider us as empathetic. • Funeral Director • We nurture long-term and consistent service arrangements. • Freezing if required • Our fees and costs are professional and established. • Air Freight • Our testimonials are phenomenally good and well published in the • Customs clearance industry • Liaising with appropriate authorities abroad to repatriate the deceased • we receive many referrals and repeat business International Star Assistance International Star Assistance

Seamless arrangements Airlines Hospitals Name Location Capabilities • Air India Fortis Group India-wide Multispecialty • Emirates 7 Hills Mumbai Multispecialty • Etihad Max Group India-wide Multispecialty • Jet Airways Global Hospital Chennai Multispecialty • KLM Grande Hospital Nepal Multispecialty • Lufthansa • Malaysian Airlines Air Ambulance • Qantas Name Location • Singapore Airlines Five Airways Europe • Silk Air Air Charter India • Sri Lankan Air Connex Middle East • Thai Flight Paths Tailored to the destination, Medical and weather conditions For International locations, shortest transit time routes are chosen via Singapore, Dubai, London, Frankfurt Kuala Lumpur, Colombo International Star Assistance International Star Assistance

Insurances We work with some of the worldclass insurance companies: AIG, Bupa, Allianz etc.  via Medical institution partners • Medical Indemnity  via our aviation & medical professional partners • Professional Indemnity  • Third Party Liability International Star Assistance International Star Assistance

Professionals Sanjay Jain- Founding Director (Global) Poonam Jain – Director (New Delhi) • Interest : e-commerce, Renewable Energy, Medical • former US Diplomatic Mission staffer Evacuation • over 20+ years experience • Vision : Aligning to the International Business Trends. • Specialties : Entrepreneurial Practice development, New • recognized and awarded by the US Initiatives, Distribution System development government http://www.state.gov/documents/organization/191558.pdf • Model : Lead thru learning, experience, qualification and • global experience of handling emergency Partnership. services that require difficult & • Experience : 27 years across functions of Global Assets, compassionate coordination of numerous Manufacturing, Engineering, Supply Chain & IT. An stakeholders, including legal, medical, local effective leader and communicator with strong police, funeral directors, mortuaries, interpersonal, leadership, analytical and relationship hospitals, airlines & next-of-kin. management skills relevant to multi country environment. International Star Assistance International Star Assistance

Global Reach Kylie Gower- Melbourne Dolly Vimadalal - Mumbai • Kylie is an expert on Surrogacy. • Ms. Dolly Vimadalal, who brings 20+ yrs of experience, • Brings Experience in Health sector has worked at the U.S. Consulate in Mumbai. She has • Has been a customer first for Medical Evacuation of infants global experience of handling the Air Medical • Compassionate, Precise and service oriented Transportation that require extensive & Sam Everingham – Sydney compassionate coordination among Legal, Medical, Local Police, Funeral Directors, Mortuaries, hospitals, • Australian relationships manager airlines & next-of-kin etc. • qualifications in Science and Public Health • over 12 years in the Australian healthcare sector Kerrie Olejarz – Canada • has dealt with dozens of healthcare providers and ancillary staff in India, Nepal & Australia • Dedicated to providing the best health care and efficient medical assistance • well-known for practical and logistical assistance provided to • Personal experience with ISAPL Group : firsthand experience utilizing foreign Australians with consular and medical difficulties in India and healthcare systems for infant medical requirements South-east Asia • 5 years Senior Manager with healthcare company • vast knowledge of government requirements and the needs of • Highly logical and analytical, compassionate nature and able to expedite required Australians with medical conditions in foreign countries conversations • Dedicated to providing the best health care and efficient medical assistance to our • ideally placed to provide the empathy, support and knowledge clients which clients and their families require. International Star Assistance International Star Assistance

Credibility ‘Many thanks for completing the task of movement by air ambulance of Rajesh from Udaipur to Jaipur without any hiccups. The entire activity was well coordinated. Your experience in handling this obviously made all the differences’ Chief Manager (HR) ‘Thank you for all your help with arranging Neil’s cremation and the subsequent sending of his ashes & other items back to Brisbane … ..it was a distressing time for us, and to have such an important part of things looked after was a great relief to us … ..I would not hesitate to recommend your services’ Daryl Bending International Star Assistance International Star Assistance