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Investors Presentation February 2017 Strictly Private and confidential Mission Statement Strictly Private and confidential Vision and Quality Statement Vision and Quality Statement Strictly Private and confidential Year of Commencement


  1. Investors Presentation February 2017 Strictly Private and confidential

  2. Mission Statement Strictly Private and confidential

  3. Vision and Quality Statement Vision and Quality Statement Strictly Private and confidential

  4. Year of Commencement 1996  “Leader in Express” for our Customers, Shareholders, Employees and Vendors. Locations Serviced 40000  An I ndependent company listed with stock exchanges of India with effective from 1 st April, Countries Serviced 202 2016 having credit rating of A1+ (ICRA) and A+ (CRISIL) with robust numbers backing our statement. Containerized Vehicles 3000 B2B and B2C on multi model Distribution Air Gateways 24 State of the Art Technology Company Branch Setup 550 with GPS enabled vehicles, CCTV surveillance across all Sorting Centers Workforce 2000 + Over 20 + years of industry expertise Sorting Centres 28 Strictly Private and confidential

  5. CORPORATE GOVERNANCE LISTED ENTITY ISO CERTIFIED RATED BY IATA CERTIFICATE Business Superbrand Of The Economic Times Iconic 2016-17 Brands Of India - 2017

  6. Express Industry- An Outlook  Market Size  The Indian Logistics industry size is estimated at USD 200 billion in 2016-17.  As a premium segment, the express industry is a small but significant segment of the logistics industry.  It is one of the fastest growing segments of the industry.  Market Growth:  The industry is expected to grow at 17% per annum in the next three years.  Express industry is also expected to receive a fillip from the higher level of consumption demand in the country.  The consumption demand in India is expected to grow at 10% over the next 10 years fuelled by higher economic growth, and this will in turn push the demand for items like electronics, garments, etc, in turn creating additional demand for express industry.  The growth in express industry, is closely linked to the level of economic activity in the country.  Logistics Spend of GDP:  United States and the European Union, the share of logistics industry in GDP is estimated to be approximately 8% and 7%, respectively.  Japan, logistics spends form approximately 11% of its GDP.  China, the figure is as high as 18%.  India, various sources have indicated the share of logistics in GDP to be 11%-13%. While the estimates on the size of the industry vary, it is widely accepted that the logistics industry forms a significant part of any economy and grows in tandem with the economy. Strictly Private and confidential

  7. Future : Express Industry Indian Logistics Sector has come a long way to its current growth. Sharing info on where we stand as a country vis-à-vis US, China. Planning Commission, Govt. of India has proposed a lot for the infrastructural development which is favourable for the Express Sector Strictly Private and confidential

  8. Traditional Express Branch A Branch B ↓ Spot Buying, Unorganized ↓ Non Containerized vehicles ↓ Non time Definite ↓ No Door-to- Door Setup ↓ No Value Added Services Strictly Private and confidential

  9. Service Offerings Offers express solutions with over 40000 pick-up and delivery locations with its Priority service in assured door to door day fully containerized fleet of vehicles. It definite delivery services for commercial offers customized value added services and non commercial shipments to metro to meet customer’s requirements. and non metro to selective locations backed by money back guarantee* at no extra cost. Provides round the clock services and time sensitive express deliveries. It deliver in all major metros in 24hrs and Mini B2C and B2B on Multi Model Distribution Metros and A class cities in 48hrs. for optimum on time delivery with value added features of COD(Cash on delivery). Provides services to around 202 Countries across the globe(Commercial/Non Commercial). Offers reverse logistics in effective and cost effective manner. It transports goods from location of the end user to the location of the manufacturer. Strictly Private and confidential

  10. Value Added Services Strictly Private and confidential

  11. Business Update Strictly Private and confidential

  12. Express Network Sorting • 28 Centres Company Owned • 550 Branches Express • 400 Routes Sorting Centres Branch Offices Feeder • 2500 Routes Strictly Private and confidential

  13. New Age Sorting Centers Strictly Private and confidential

  14. VENDOR MANAGEMENT (FLEET) Better Fleet Control, Back up vehicles available without adding per Lane Cost. • Inter-state 1400 Vehicles Performance monitoring, Lanes wise Analysis Fixed Cost Model, only fluctuation is Diesel Prices. • Intra-state 900 Vehicles Always New Fleet, Change vehicle after 7 years of service Control on scheduled Arrival & Departure. • Intra-City 1700 Vehicles Working well from last 20 years

  15. Organization Setup Corporate Office 9 Regional Offices 44 Zonal Offices 550 Branches Zonal Offices Branch offices Strictly Private and confidential

  16. Key Technological Implementation Barcoding & RFID Hand Held Terminals (HHT) GPS: Ground TechnicalSupport  Accurate dispatch & billing  Scanning for speed and accuracy  Real-time Vehicle & shipment visibility  Barcoded Labels  GPS in all vehicles for real  Onsite Booking, Delivery, printing for Accuracy. time packet status. In/Out Scan Updation.  Barcode Scanning of  Provides 24X7 visibility packets on movement  Dynamic routing & of packet for exact Misroute Alert System position .  Mobile App for Pickup and Delivery Update at Customer point  Instant POD Uploading.  CCTV surveillance in All Warehouses and Main Pickup and Delivery  Customer Pickup Request Locations .  Operation Control Centre Monitoring  Services and Business Locations Enquiry. for Real Time Corrective Action.  Freight Calculator Strictly Private and confidential

  17. Technology – The Express way Network Tools for Customers Pickup Request for Shipment Tracking Shipment Tracking Shipment Tracking Appointment by E-mail On Mobile Phone on Website Booking SMS Alert: Auto Auto MIS : Pre-Alert Allows Customers Delivery Invoicing SMS On Pickup & Of Shipment status to Track Orders Online Dispatch DWB/Label Printing Customer Portal : Online Feedback Auto eBilling At Customer Site for Consignment Status, System For Continuous with ePOD speedy & accurate COD Modify, ePOD Improvement operation. Network Tools for Internal Applications Vehicle & Load EDIS : In house Robust Security CRM System for Forecast for Pre- ERP having Operations, Investigation Customer Service Planning of Vehicles & Sales & Financial System Load Mgmt Modules Business Sales Leads CCTV Surveillance Intelligence for PeopleSoft for HRMS at all Warehouses and Capture Mobile Dynamic & Payroll System Main BKG/DLY Locations System MIS Reports Strictly Private and confidential

  18. Key Metrics of last 5 Years Revenue 4500 PBT 4,353 100000 4300 90000 4100 4,015 3,874 80000 3900 66296 65871 70000 3700 59994 Amt. in Lacs 3,541 55595 60000 Amt in Lacs 49510 3500 50000 3300 3184 40000 3100 30000 2900 20000 10000 2700 0 2500 FY 11-12 FY 12-13 FY 13-14 FY 14-15 FY 15-16 FY 11-12 FY 12-13 FY 13-14 FY 14-15 FY 15-16 Strictly Private and confidential

  19. Key Balance Sheet Items Figs In Lacs Particulars 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17* Net Worth 8,564 9,346 10,197 11,543 12,298 15144 Non-Current Liabilities 230 53 32 30 294 276 Current Liabilities 1,538 2,268 2,215 2,857 7,258 9184 Total 10,332 11,667 12,444 14,430 19,850 24,604 Fixed Assets 2,190 1,945 1,695 1,460 7,282 9388 Non-Current Assets 21 339 278 335 284 422 Current Assets 8,121 9,383 10,471 12,635 12,284 14794 Total 10,332 11,667 12,444 14,430 19,850 24,604 * Figs of F Y 16-17 pertaining to Nine months upto Dec, 2016 Strictly Private and confidential

  20. Return on Capital Employed 15,000 50% 13,000 48% 11,532 11,000 9,851 46% 8,967 Amt. in Lacs 9,000 8,487 8,413 44% 7,000 42% 5,000 40% 3,000 1,000 38% FY 11-12 FY 12-13 FY 13-14 FY 14-15 FY 15-16 ACE ROCE Strictly Private and confidential

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