Investor Presentation May 2019
Forward Looking Statements This presentation and related discussion may contain forward-looking statements which are not statements of historical fact and are subject to the Safe Harbor provisions created by the Private Securities Litigation Reform Act of 1995, including, without limitation, statements regarding management's intentions, hopes, beliefs or expectations, and statements regarding the Company's outlook for the remainder of 2019 and beyond. These forward-looking statements are based on current information and expectations and are subject to various risks and uncertainties. The Company's actual performance or results may differ materially from those expressed in or suggested by such statements due to various factors, including without limitation: the success of our strategic priorities and investments, our successful integration of acquired companies, growth and margin expansion, technology investments, ability to identify, acquire and integrate mergers and acquisitions targets, core business revenue growth, and creation of long-term growth and value. Additional information on factors that could cause actual plans implemented and actual results achieved to differ materially from those set forth in the forward-looking statements is included from time to time in the Company's filings with the Securities and Exchange Commission ("SEC"), including, but not limited to, the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2018 filed with the SEC on March 12, 2019, the Company's quarterly reports on Form 10-Q and the Company's current reports on Form 8-K which are available at www.zovio.com. You should not place undue reliance on any forward-looking statements. Forward-looking statements are made on the basis of management's good faith beliefs, expectations and assumptions regarding future events based on information available at the time such statements are made. Forward- looking statements speak only as of the date they are made. The Company assumes no obligation to update or revise any forward-looking statements to reflect actual results or any changes in assumptions, expectations or other factors affecting such forward-looking statements, except to the extent required by applicable securities laws. 2
Zovio partners with educational institutions and companies to find the most meaningful ways to enhance the experiences they deliver. We do this by using advanced data and analytics to better understand learner preferences to make interactions more personalized and effective. This drives more successful learning experiences that help people make progress in their lives.
Compelling Investment Opportunity • Advanced tools and experience delivering education services at large scale Leader in Large, • Development partnerships with key technology industry giants Shifting Industry • Large addressable industry with attractive supply/demand disparities • Track record of innovation, centered on advanced data and analytics • Primed for growth to guide decision making in higher education institutions Culture of Innovation and corporations, while delivering personalized learning processes • Aligned with key structural shifts in higher education Clear Strategic Plan to • Highly fragmented industry ripe for consolidation Transform Business • Laying the foundation for double-digit revenue growth and low double-digit EBITDA Positioning for Accelerating Growth / Margin Expansion margins in three years • Strong, experienced management team • Investment in key talent, including the addition of Deep, Strong Leadership Chief Operating Officer, Chief Strategy Officer, and Chief Technology Officer 4
Who We Serve For Higher Ed Employers Learners Enrollment, Retention, Academic, Tuition Offer diverse set of L&D solutions that go Provide learners with a personalized Offer institutions innovative marketing, beyond upskilling – demonstrate return on online education experience tailored to enrollment, and student services – powered investment via increased employee their individual learning and support by data & analytics – to take their programs retention – and partner with employers to needs – while achieving strong learner online and fulfill their critical recruitment help fulfill talent pipeline needs outcomes and a demonstrated return on and retention needs tuition dollars invested 5
How We Work Data Analytics People and Services Technology Analyzing learners’ experiences helps us Success is built on strong partnerships. Zovio’s technology is multi-faceted and remove the guesswork surrounding their When you need to develop your benefits learners, educators, success. We help our clients tailor each admissions process and attract qualified institutions, and corporations alike. individual experience using data and learners, Zovio’s team provides the With an innovative approach to analytics to make every interaction expertise you need. Zovio offers a broad address any issue, Zovio’s tools can personal. With predictive modeling, we set of solutions to help drive revenue help boost student and employee can provide reliable outcomes based on growth. retention and overall satisfaction. past and present course data. Key Takeaway Powering radically innovative experiences that are simple, predictive, and tailored to every individual 6
Large Addressable Market Supports Growth Opportunity • Professional Adjacency $21 Billion • Industry Training, Readiness & Tools Professional Adjacency Market Segment • Corporate Training & Talent Tools • + $12 Billion Higher Ed Institutions / OPM • Recruiting / Enrollment Higher Education Market Segment • Student Success • Career Services $33 Billion (1) • Data & Analytics Total Addressable Market Segment for Zovio Key Takeaway Positioning Zovio to be a disruptive technology leader in a highly fragmented market (1) Based on Company estimates 7
What Differentiates Us Today Innovative Solutions Personalized Experience Flexible / Scalable • • • Continuous investment in Across channels, devices, platforms Suite of comprehensive technology, data and analytics and diverse geographies products and point solutions • Best-in-class digital marketing Key Takeaway Enabling a better understanding of preferences to make interactions more personalized and effective 8
Technology Leadership Continuous Technology Investment New Partnerships Innovative solutions that personalize each individual Outcomes-based direct experience, using predictive tools and analytics to assessment tool improve the likelihood of learning success Single sign-on mobile app for Talon access to student portal and LMS Mobile publishing and learnings platform; digitally designed course materials Key Takeaway Zovio’s series of technology tools are flexible and improve the experience and the success of the learner’s journey 9
Driving Sustainable Long-Term Growth 1 2 3 Serve Large Accounts within Further Catalyze Entry into Expand into Skills to Higher Ed Online Services Higher Ed Online Services Employment Offerings Key Takeaway Addressing the Priority Market Needs - Recruitment, Retention, and the Learner Experience 10
Acquisition of Fullstack Academy • A top-rated technology bootcamp in the U.S. - Partnered with New York City to launch Fullstack Academy's Cybersecurity Immersive - Grace Hopper Program, an immersive coding program offered exclusively for women. • Founded in 2012 by the current • Expanding university partnerships, leveraging its market Co- CEO’s strength of academic quality and outstanding job • Headquartered in NYC placements. - Natural synergy with Zovio’s broad corporate • Offers 4 coding programs partnership network for upscaling current employees and helping to fill their talent pipeline. • 2 physical campuses, NYC and Chicago • Well-positioned competitively and strong fit within • Highest rated for student experience and Zovio’s education technology services ecosystem hiring outcomes by CIRR • Full-time and part-time, as well as on-line enrollment available 11
Acquisition of TutorMe • TutorMe was built by students to help students. • The technology driving its tutoring services will help Zovio participate in the $5 billion U.S. subject tutoring market segment. • TutorMe reaches hundreds of thousands of students • A leading provider of instant online throughout the United States and Canada. tutoring services. • Tutoring solution seamlessly integrates with learning management systems and course management systems, • Aligns with Zovio’s education services making it an easy transition for colleges and universities and provides a platform to offer to provide additional student learning support, leading additional products in the future. to better student outcomes. • Powered by a smart matching engine, TutorMe provides its tutoring services 24/7 across more than 300 subjects, along with robust analytical dashboards for administrators. 12
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