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Investor Presentation Fourth Quarter 2016 1 Safe Harbor Statement - - PowerPoint PPT Presentation
Investor Presentation Fourth Quarter 2016 1 Safe Harbor Statement - - PowerPoint PPT Presentation
Investor Presentation Fourth Quarter 2016 1 Safe Harbor Statement Some of the statements included in this presentation, particularly those anticipating future financial performance and financial objectives, targets, goals and outlook, business
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Investor Day 2016
Some of the statements included in this presentation, particularly those anticipating future financial performance and financial objectives, targets, goals and outlook, business prospects, growth and operating strategies, and key drivers and initiatives, and similar matters, are forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Refer to Exhibit 1 for a reconciliation of non-GAAP financial measures to the most comparable GAAP financial measures. Please refer to Exhibit 2 of this presentation, which identifies risk factors that could cause our actual results to differ materially from those currently estimated by management, and provides information on where you can find a more detailed discussion of these risk factors in
- ur SEC filings.
Safe Harbor Statement
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Investor Day 2016
Assurant’s Vision A leading provider of Housing and Lifestyle risk management solutions with a proven record of outperformance.
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Investor Day 2016
We Are Focused on Two Key Markets
Key Housing Offerings
- Mortgage Solutions
- Multi-family Housing
- Lender-placed Insurance
Lifestyle: The Goods They Buy
~63% of FY 2016 Revenue1
Housing: Where People Live
~37% of FY 2016 Revenue1
(1) Full year 2016 revenue of $6.2 billion includes net earned premiums and fees and other income. Excludes Assurant Health runoff
- perations, Assurant Employee Benefits and Assurant Corporate & Other.
Key Lifestyle Offerings
- Connected Living including Mobile
- Vehicle Protection
- Pre-funded Funeral Insurance
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Investor Day 2016
Leadership Positions Built on Strong Foundation
Lender-placed insurance, tracking 36M mortgage loans nationwide Multi-family housing with ~1.5M renters nationwide Mobile protection offerings with ~32M covered devices worldwide Pre-funded funeral insurance with nearly 2M policies in North America Vehicle protection offerings on more than 12M autos worldwide Integrated provider delivering B2B2C solutions Deep consumer insights Management of complex administrative and delivery networks Compliance expertise Seamless customer experience
Core Capabilities A Leading Provider
Note: Information as of December 31, 2016 unless otherwise indicated.
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Investor Day 2016
Aligning Resources to Greatest Growth Potential
Note: Revenue consists of net earned premiums, fees and other income.
Targeted Growth Core Non-Growth
Lifestyle Housing
- Mortgage Solutions
- Multi-family Housing
- Connected Living:
- Mobile
- Extended service
contracts
Economic Model
- Fee-based and
capital-light
- fferings
- $3.2B in FY 2016
revenue
- Risk-based offerings
- $2.2B in FY 2016
revenue
- Risk-based offerings
- $0.7B in FY 2016
revenue
- Lender-placed
Insurance
- Vehicle Protection
- Pre-funded Funeral
Insurance
- Manufactured Housing
- Credit Insurance &
Other
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Investor Day 2016
Macro and Industry Trends Bolster Confidence in Our Targeted Growth Areas
Targeted Growth Areas
- Large and growing
global market
- Expanding beyond
traditional insurance
- Growing market and
increased penetration
- Evolving market
dynamics creating new opportunities
Connected Living, including Mobile Multi-Family Housing Mortgage Solutions
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Investor Day 2016
Unique Benefits of Integrated Risk Offerings
Distinct Competitive Advantages and Attractive Economics
- Business model integration
- Deeper consumer insights
- Product innovation
- Client entanglement
- Diverse mix of revenue
- Attractive returns
- More predictable earnings
Economic Benefits Operating Benefits
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Investor Day 2016
Long-term Financial Objectives
Grow net operating income long-term With more diversified, predictable earnings 15%+ average annual growth in
- perating EPS(1) over time
Through combination of net operating income growth excluding catastrophe losses, and disciplined capital deployment Expand operating ROE(2) to 15%+
- ver time
With higher mix of fee-based, capital-light offerings
(1) Refers to net operating income per diluted share excluding reportable catastrophe losses. (2) Refers to operating return on equity excluding reportable catastrophe losses and AOCI. Note: The long-term financial objectives constitute forward-looking information and the company believes that a quantitative reconciliation of such forward- looking information to the most comparable GAAP measure cannot be made available without unreasonable efforts. A reconciliation would require the company to quantify amortization of deferred gains and gains on disposal of businesses, net realized gains on investments, and others items that cannot be reliably quantified due to the combination of variability and volatility of such components and may, depending on the size of the components, have a significant impact
- n the reconciliation. For the definitions, most directly comparable GAAP measures and reconciliations of the present periods, refer to Exhibit 1 in the
Appendix.
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Investor Day 2016
Grow Net Operating Income Long-Term
Note: Consists of segment earnings from Global Housing, excluding catastrophe losses, and Global Lifestyle. Excludes AH, AEB, Corporate and other, amortization of deferred gains on disposal of business, interest expense, among other adjustments. For the most directly comparable GAAP measures and a reconciliation for 2015, refer to Exhibit 1 in the Appendix. Information presented at Assurant Investor Day 2016 as of March 2016.
Net Operating Income Mix
2015 2020 Target
More Diversified, Predictable Earnings
- Lender-placed ex. catastrophe losses
- Risk-based
- Fee-based/Capital-light
Expected Results:
- Generate more diversified,
higher quality earnings
- Mix shift toward more capital-
light offerings, with lower volatility
- Lender-placed normalization
more than offset by organic growth across Assurant’s portfolio
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Investor Day 2016
Grow Operating Earnings Per Diluted Share
Key Drivers:
- Net operating income growth
- Share repurchases and acquisitions
Considerations:
- Non-linear growth
- Portfolio and organizational
realignment in 2016
- Normalization of lender-placed
through 2018
- Investments in capabilities
- Pace of capital deployment
(1) Operating EPS excludes Assurant Health, Assurant Employee Benefits, amortization of deferred gain, reportable catastrophe losses, among
- ther adjustments. For the most directly comparable GAAP measures and a reconciliation for 2015, refer to Exhibit 1 in the Appendix.
Double-Digit Growth Over Time
2020 Target 2015 Operating EPS ex. Catastrophe Losses1
$6.06
15%+ Average Annual Growth
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Investor Day 2016
Expand Operating Return on Equity
Key Drivers:
- Net operating income growth
- Capital efficient businesses
Considerations:
- Select acquisitions
- Investments in capabilities and
clients
(1) For the most directly comparable GAAP measures and a reconciliation, refer to Exhibit 1 in the Appendix. Operating ROE excludes Assurant Health, Assurant Employee Benefits, amortization of deferred gain, AOCI, reportable catastrophe losses, among other adjustments.
Driven by Higher Mix of Fee-Based, Capital-Light Offerings
2015 Operating ROE
- ex. AOCI and
Catastrophe Losses1
15%+
2020 Target
12%
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Investor Day 2016
Enterprise Targets Supported by Business Line Goals
(1) Connected Living pre-tax margin target increased from 8% to 9.5% due to a change in program structure for a large service contract client effective as
- f Q416.
(2) Includes assumption for catastrophe losses. (3) Global Preneed operating ROE target decreased from 12% to 11% due to $140M goodwill allocation from former Solutions business.
Segment Long-Term Goals Long-Term Profitability Metrics Sensitivities
Global Lifestyle Global Housing
20%+ operating ROE2
- 9.5%1 pre-tax margin for
Connected Living globally
- 96-98% combined ratio for global
Vehicle Protection and Credit
- Client mix
- Product and service mix
- Foreign exchange
- Catastrophe losses
- Segment targets
exclude:
- Acquisitions
- Enterprise-driven
expense initiatives 10% average annual growth in net
- perating income
- 15-20% combined pre-tax margin
for Multi-family housing and Mortgage Solutions
- 86-90% combined ratio for
Lender-placed and Manufactured Housing risk businesses1
Global Preneed
11% operating ROE for Preneed3
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Investor Day 2016
Transition to New Organizational Model to Generate Efficiencies and Fund Investments
Finance, Procurement and IT Transformation
- Rationalization of IT infrastructure
- Vendor management
Preliminary Target of $100M Gross Savings
- Pension freeze effective March 1, 2016
- Integration of key support functions
Address Residual Expenses from Health and Employee Benefits
Phase 1 Phase 3
Implement Business Organizational Framework
Phase 2
- Elimination of “siloed” operating structures
Beyond 2015
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Investor Day 2016
Solid Financial Foundation Provides Flexibility
Note: All information is as of December 31, 2016. (1) Excludes AOCI. This is a non-GAAP measure. GAAP equity included $ 0.1 of AOCI as of December 31, 2016. Debt to total capital ratio including AOCI would be 20.7%. (2) $391 million available as of December 31, 2016.
Solid Balance Sheet Strong Liquidity Excellence in Risk Management
$4.0 billion equity(1) Approximately $775 million corporate capital Maintain risk buffer for tail events 21.0% debt-to-capital ratio(1) Approximately $525 million deployable capital, excluding $250 million risk buffer Multi-faceted catastrophe reinsurance program Limited callable liabilities $400 million revolving credit facility through Sept. 2019(2) Conservative investment portfolio
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Investor Day 2016
Specialty Businesses Generate Significant Cash Flow
Segment Dividends1
($ in Millions)
(1) Consists of dividends from operating subsidiaries to the holding company, net of infusions, and excluding acquisitions and divestitures. (2) 2016 also includes sale proceeds and capital releases from Assurant Employee Benefits and dividends from Assurant Health wind-down totaling $1.35 billion.
$501 $550 $422 $374 $614 $840 $563 $582 $623 $454 $175 $315 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2
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Investor Day 2016
Strong Cash Flow Generation
>100%
Average 2010-2015
~100%
2020 Target
(1) Subject to the growth of the business and rating agency and capital requirements (2) Consists of dividends from operating subsidiaries to the holding company, net of infusions, less interest expense, and other holding company expenses.
Key Drivers:
- Dividends from ongoing businesses
- Capital releases from normalization
- f lender-placed
- Investments in core businesses
Segment Dividends2 as a Percentage of Segment Earnings
Segment Dividends to Approximate Segment Operating Earnings1
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Investor Day 2016
Strategic Capital Management
Increase Dividends Capitalize Businesses Share Repurchases Invest in Growth
Capital Management Framework Capital Deployment
Strong cash flow has allowed us to pursue our growth objectives while returning capital to shareholders
Capital Deployment
2004 – 2016
Shareholder dividends Share repurchases
- Acquisitions
Capital infusions
11% 58% 15% 16%
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Investor Day 2016
Expect to Return Total of $1.5B to Shareholders in 2016-2017
- Intend to return proceeds from sale of Employee Benefits and dividends from
Health (wind down of Health is now substantially complete) via share repurchases and common stock dividends
- In 2016, returned $995 million1 in repurchases and dividends
- Plan to have “normalized” levels of deployable capital by end of 2017
- Continue to pursue organic investments along with disciplined M&A to augment our
franchise and meet our return thresholds
- In the absence of attractive organic and M&A opportunities, we will consider
returning additional capital
- Expect to continue to grow common stock dividend over time
(1) Year-to-date share repurchase and common stock dividends paid through December 31, 2016.
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Investor Day 2016
Shareholder Value Creation
Attractive business portfolio Agile and efficient operating structure Strong cash flow and disciplined capital management More predictable and diversified earnings stream
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Appendix
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Investor Day 2016
Previous Structure(1)
New Reportable Segment Structure to Align with Global Operating Model
Specialty Property Solutions Health
(runoff operations)
Corporate & Other Global Housing Global Lifestyle Global Preneed Total Corporate & Other New Structure(1)
(1) In addition, Assurant Employee Benefits was a separate segment in 2016 and primarily includes activity for the two months prior to its sale.
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Investor Day 2016
Global Housing: Overview
Focused on Housing Products and Services
Full Year 2016 Net Earned Premiums, Fees and Other Income
$2.3 Billion
Three key business lines:
- Mortgage Solutions
- Multi-family Housing
- Lender-placed insurance
Serving market leaders:
- 9 of top 10 mortgage originators
- 9 of top 10 mortgage servicers
- 9 of top 10 property management
companies
- Lender-placed insurance
Multi-family Housing
- Mortgage Solutions
Manufactured Housing and Other
58% 14% 14% 14%
Note: Information as of December 31, 2016 unless otherwise indicated.
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Investor Day 2016
Global Housing: 4Q 2016 Results
Net Earned Premiums, Fees & Other Income ($ in millions)
- Net operating income decreased mainly due to higher reportable CAT
losses, lender-placed normalization and additional regulatory expenses.
- Net earned premiums, fees and other income decreased primarily due
to lender-placed normalization. – Growth in multi-family housing and mortgage solutions partially
- ffset the decline.
- Combined ratio for risk-based businesses(1) increased to 105.0%
compared to 90.2% in 4Q15, as a result of high reportable CAT losses. – Excluding CAT losses, combined ratio was 88.8%, up 200 basis points compared to 4Q15 due to additional regulatory expenses and new client on-boarding costs.
- Pre-tax margin for fee-based, capital-light businesses(2) was 11.2%,
down 50 basis points from 4Q15. Resulted from higher expenses and lower volumes in mortgage solutions, partially offset by increased earnings at multi-family housing.
$361 $347 $322 $329 $320 $75 $77 $78 $82 $84 $82 $76 $79 $88 $86 $84 $78 $82 $80 $81
4Q15 1Q16 2Q16 3Q16 4Q16
(1) Combined ratio for the risk-based businesses is equal to total benefits, losses and expenses, including reportable catastrophe losses, divided by net earned premiums and fees and other income, for lender-placed and manufactured housing and other businesses. (2) Pre-tax margin for the fee-based, capital-light businesses is equal to income before provision for income taxes divided by total net earned premiums, fees and other income, for multi-family housing and mortgage solutions businesses.
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Investor Day 2016
Global Housing: Creating A More Diversified and Sustainable Business
- Diversification into fee-based and
capital-light offerings
- More predictable and sustainable
earnings
- Lender-placed represents smaller yet
attractive business
- Multi-product distribution
- Deep entanglement with market leaders
- Consumer insights and data analytics
- Enhanced technology platforms
- Greater operational efficiencies while
maintaining high client servicing standards
Products & Services Distribution Strategy Capabilities
Looking Ahead to 2020 Looking Back
- Significant reliance on lender-
placed insurance
- Greater earnings variability
due to catastrophe exposure
- Single-product distribution
- Operational excellence,
compliance, risk management and delivering customized solutions
Note: Information presented at Assurant Investor Day 2016 as of March 2016.
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Investor Day 2016
Global Housing: Loans Tracked and Placement Rate
Loans Tracked (in millions)
31.2 32.9 33.8 34.5 34.7 35.0 34.7 34.5 33.9 33.8 33.5 33.4 33.3 33.4 33.2 0.0 7.0 14.0 21.0 28.0 35.0 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16
(1) Placement rates represent an average of prime and sub-prime loan portfolios and are estimates based on client information and classification. Does not include real estate owned policies.
Average Placement Rates(1) (%)
Placement rate declining as lender-placed insurance normalizes
35.9 36.0 2.87 2.89 2.81 2.75 2.77 2.74 2.68 2.64 2.58 2.57 2.46 2.34 2.28 2.24 2.17 2.13 2.00 0.0 1.0 2.0 3.0 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16
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Investor Day 2016
Global Housing: Geographic Spread of Risk
Note: Geographic spread of exposure based on Company’s assessment of total insured value for all of Global Housing.
Southern & HI Coastal Western Southern Inland Northern Inland Middle US Northeastern Coastal Western U.S. States As of 12/31/16 21.0% As of 12/31/15 20.7% Middle U.S. States As of 12/31/16 14.4% As of 12/31/15 15.0% Northern Inland Exposure As of 12/31/16 9.0% As of 12/31/15 9.0% Southern Inland Exposure As of 12/31/16 12.6% As of 12/31/15 12.0% Southern and HI Coastal Exposure As of 12/31/16 22.3% As of 12/31/15 23.1% Northeastern Coastal Exposure As of 12/31/16 20.7% As of 12/31/15 20.2%
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Investor Day 2016
Global Housing: 2016 Catastrophe Reinsurance Program
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Investor Day 2016
Global Housing: Pace of Lender-Placed Normalization In-line with Prior Assumptions
Note: Information presented at Assurant Investor Day in March 2016. (1) Excludes impact from reductions in commissions. (2) Excludes AOCI. Includes goodwill allocated to Global Housing which totaled $304 million at 12/31/15 and $288 million at 12/31/13.
Forward View as of March 2016
≈1.8–2.1% Customary Rate Reviews and Adjustments ≈$173-180K ~33.3M Flat to up slightly 10% of lender-placed gross written premiums ~66-72% of net earned premiums including goodwill
2018 Forward View
Forward View as of March 2014
≈1.8–2.1% ~8-9% decrease from 2013 ≈$170-175K ~34.7M Flat to down slightly 10% of lender-placed gross written premiums ~66-72% of net earned premiums including goodwill
Key Metrics
Average Placement Rate Rate Changes(1) Average Insured Value Loans Tracked Real Estate Owned Global Housing Equity(2)
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Investor Day 2016
Global Housing: Multi-Family Housing Protection
Insuring ~1.5 Million Renters1
Core Offerings:
- Renters insurance - liability, contents
- Tenant bond
- Receivables management
Key Distribution Channels:
- Property managers
− Target large property management with ~ 7M units
- Affinity partners
− Align with carriers growing faster than market Competitive Differentiators:
- Size, stability and industry expertise
- Innovative products and services
- Integrated technology and claims administration
Market Share of Property Management Channel2
Note: Information presented at Assurant Investor Day in March 2016. (1) As of 12/31/16 (2) Source: National Multi-family Housing Council Apartment Manager Rankings
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Investor Day 2016
Global Housing: Multi-Family a Steady Contributor to Profitability with Double-Digit Growth
2011 2015 2020 Target
Key Drivers:
- Favorable market trends
- Expected market share gains with new
clients
- Consumer-focused product
enhancements
- Improved policyholder persistency
through marketing and technology
- Cross-sell opportunities and expansion
- f service offerings
$116 $283
Multi-Family Housing Net Earned Premiums and Fees and Other Income
($ in Millions)
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Investor Day 2016
Global Housing: Mortgage Solutions Provide Strong Platform to Expand Fee-Based Offerings
- Property preservation,
inspections, REO asset management and data analytics
- Provide property
services across 50 states
- Fees on a per property
basis drive revenue
- Property preservation,
inspections, REO asset management and data analytics
- Provide property
services across 50 states
- Fees on a per property
basis drive revenue
Long-Term
- Mortgage appraisals and
industry leading technology-based quality tools
- Manage large network of
20k appraisers
- Economics generated on
fees per appraisal and quality check
- Mortgage appraisals and
industry leading technology-based quality tools
- Manage large network of
20k appraisers
- Economics generated on
fees per appraisal and quality check
Long-Term
- Broker price opinions,
valuation reports providing insights into local real estate market trends
- Valuation products
support both servicers and capital markets
- Fees per report are
charged to servicers or investors
- Broker price opinions,
valuation reports providing insights into local real estate market trends
- Valuation products
support both servicers and capital markets
- Fees per report are
charged to servicers or investors
Origination Robust technology platform, broad networks, innovative and strong leadership Servicing Default Management
- Lending provider of real
estate information services in the home equity lending market
- Fees generated per
property report of natural and required lenders
- Lending provider of real
estate information services in the home equity lending market
- Fees generated per
property report of natural and required lenders
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Investor Day 2016
Global Housing: Market Share Gains Expected to Drive Profitable Growth
Key Drivers:
- Favorable industry trends
- Aim to achieve leadership position in
fragmented valuation and field services markets
- New customer wins
- Cross-sell and expand share of wallet
with existing clients through proven performance
- Differentiated offerings and new products
- Continue to enhance technology and
- perational excellence
- Select expansion
Mortgage Solutions Fees and Other Income
($ in Millions)
2013-2014 Acquired Revenue1 $220 8-10% $290 2015 2020 Target
(1) Full-year revenue in year of acquisition.
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Investor Day 2016
Global Lifestyle: Overview
Focused on Lifestyle Products & Services
- Operating in three key business lines
- Connected Living, including Mobile and
Extended Service Contracts
- Vehicle Protection
- Credit and other
- Partnering with global market leaders across
distribution channels
- Global OEMs
- Global mobile network/service operators
- Global e-tailers
Connected Living Vehicle Protection
- Credit & Other
Full Year 2016 Net Earned Premiums, Fees and Other Income
$3.7 Billion
Note: Information as of December 31, 2016 unless otherwise indicated.
70% 19% 11%
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Investor Day 2016
Global Lifestyle: Mobile Lifecycle Creates Multiple Profit Pools
Device Journey How we process the devices
Device is received Device is inspected Device is triaged Device is repaired or refurbished Device is added to inventory Device is added to kit Device utilization
- ptimized
1 2 3 4 5 6 7
Insurance claims E-commerce sale Bulk disposition
8.8 million mobile devices processed in 2016
Sell to mobile carrier
Fee-based Services:
- Trade-in
- Repair and logistics
- Device disposition
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Investor Day 2016
Global Lifestyle: Vertical Integration is Key Competitive Differentiator
Program Design Risk Management Revenue Optimization Customer Experience and Value-Added Services Supply Chain and Service Delivery Device Disposition
- Consumer and market research
- Product development
- Underwriting and actuarial services
- Regulatory and compliance
- Data analytics to drive sales and channel
- ptimization
- Omni-channel customer support
- Device self-diagnostic tools
- Forward and reverse logistics
- Repair and refurbishment services
- Inventory management
- Multi-channel price optimization
- Global disposition platform
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Investor Day 2016
Global Lifestyle: Key Drivers of Risk-Based Offerings
- Continued strong auto
sales
- Expansion through
global vehicle OEMs
- Enhanced value
proposition through technology suite and training
- Domestic credit
running off as planned
- Elimination of legacy
systems
- Operating efficiencies
Vehicle Protection Credit and Other
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Investor Day 2016
Global Lifestyle: Transforming our Business to Meet Consumer Needs and Deliver Strong Returns
- Broad service offering focused on
Connected Living, including mobile protection
- Expansion into higher margin, fee-
based/capital-light products and services
- Channel-agnostic distribution strategy
- Integrated global business lines
- Deepened capabilities around:
- Consumer insights
- Digital and data analytics
- Product innovation
- Dynamic claims management
- Global technology platforms
Products & Services Distribution Strategy Capabilities
Looking Ahead to 2020 Looking Back
- Reliance on credit insurance
and traditional warranty products
- Primarily risk-based offerings
- Reliance on “brick and mortar”
retailers
- Domestic and International
- perating in silos
- Risk management
- Program administration
- Multiple independent systems
across products and footprint
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Investor Day 2016
Global Lifestyle: 4Q 2016 Results
Net Earned Premiums, Fees & Other Income ($ in millions)
Note: Refer to the quarterly financial supplement for a list of disclosed items included in reported results. $690 $662 $616 $647 $644 $162 $166 $197 $175 $178 $111 $106 $102 $105
4Q15 1Q16 2Q16 3Q16 4Q16
Global Credit and Other Global Vehicle Protection Global Connected Living (Mobile and Service Contracts)
$290
$107
- Net operating income increased primarily due to improved mobile and
service contract performance in Connected Living.
- Net earned premiums, fees an other income decreased compared to 4Q15
quarter 2015 due to a change in program structure for a large service contract client, the impact of foreign exchange, and continued declines in legacy North American retail clients and credit insurance.
- Combined ratio for risk-based businesses increased to 95.6% from 94.5% in
4Q15, driven by an increase in vehicle protection losses that were partially
- ffset by an improvement in the credit insurance loss experience.
- Pre-tax margin for fee-based, capital-light business was 3.7%, compared to
(1.0%) in 4Q15. The increase was primarily due to improved mobile earnings from lower expenses and a more profitable mix of devices. More favorable service contract loss experience also contributed to the margin increase.
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Investor Day 2016
Global Lifestyle: Objective to Increase Margins in Connected Living Via Expanded Services Offerings and Efficiencies
Key Drivers:
Revenue Growth Drivers
- Expected market share gains through
integrated service offerings
- Product innovation
- Margin expansion from business mix
shift
- Investments in global capabilities
Operating Efficiencies
- Cost reductions in International and
non-growth businesses to maximize profitability
- Globalization of business lines
Global Connected Living Pre-tax Margin
9.5%1 4%
2015 2020 Target
(1) Connected Living pre-tax margin target increased from 8% to 9.5% due to a change in program structure for a large service contract client effective Q416 which lowered annualized revenue by $550M with no impact to profitability.
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Investor Day 2016
Global Preneed: Overview
Focused on selling pre-funded funerals in the US and Canada
Full Year 2016 Net Earned Premiums, Fees and Other Income
$171.3 Million
- Pre-arranged Funerals U.S. &
Canada
- Final Need
Serving market leaders:
- Partnered with SCI, the leading
North American market funeral home provider and other key providers
Note: Information as of December 31, 2016 unless otherwise indicated.
79% 21% Domestic International
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Investor Day 2016
Global Preneed: 4Q 2016 Results
Net Earned Premiums, Fees & Other Income ($ in millions)
- Net operating income increased primarily due to
additional investment income from real estate joint venture partnerships.
- Net earned premiums, fees and other income
increased primarily as the result of sales of policies written in prior years $16 $16 $16 $15 $15 $24 $27 $27 $28 $27 4Q15 1Q16 2Q16 3Q16 4Q16 Net earned premiums Fees and other income
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Investor Day 2016
Full-Year 2017 Outlook
Global Housing
- Global Housing net earned premiums and net operating income, ex. CAT losses, to decrease from 2016 due to the
- ngoing lender-placed insurance normalization.
- Results to be partially offset by expense savings and profitable growth in Multi-family Housing and Mortgage Solutions.
Multi-family Housing and Mortgage Solutions to expand market share.
Global Lifestyle
- Global Lifestyle to increase net operating income as a result of improved performance in Connected Living driven
primarily by mobile, as well as higher contributions from vehicle protection and expense efficiencies.
- Declines in credit insurance and legacy North American retail clients to continue. Revenue expected to decrease,
largely due to a change in program structure for a large service contract client.
- Under the new structure, the overall economics of the program are maintained with no impact to profitability, however
net earned premiums will be lower by approximately $500M compared to 2016 with a commensurate reduction in expenses.
Corporate and Capital
- Corporate & Other1 full-year net operating loss to be level with 2016 at approximately $70M as continued expense
initiatives are offset by investments to support our multi-year transformation.
- Capital to be deployed through a combination of share repurchases, common stock dividends, and reinvestments and
acquisitions in the business, subject to market conditions and other factors.
- Business segment dividends from Global Housing, Global Lifestyle and Global Preneed to approximate segment net
- perating income, subject to the growth of the businesses, rating agency and regulatory capital requirements.
- Approximately $100M in additional dividends expected from Assurant Health and Assurant Employee Benefits, subject to
regulatory approval.
Note: 2017 Outlook from Fourth Quarter 2016 Earnings Release as of December 31, 2016. (1) The company outlook for Corporate & Other full-year net operating loss constitutes forward-looking information and the company believes that a quantitative reconciliation of such forward-looking information to the most comparable GAAP measure cannot be made available without unreasonable efforts. A reconciliation would require the company to quantify amortization of deferred gains and gains on disposal of businesses, interest expense, net realized gains on investments, and change in derivative investment. The last two components cannot be reliably quantified due to the combination of variability and volatility of such components and may, depending on the size of the components, have a significant impact on the reconciliation. The company is able to reasonably quantify the first two components for the forecast period, assuming no additional debt is acquired in the forecast period. Amortization of deferred gains and gains on disposal
- f businesses is estimated to be approximately $64.5 after-tax million while interest expense is estimated to be approximately $32.1 after-tax million.
- Global Preneed fee income and earnings to increase due to sales growth across North America from our alignment with
market leaders and operational efficiencies.
Global Preneed Assurant
- Assurant net operating income, ex. reportable CAT losses, to be roughly level with 2016 results, ex. CAT losses, as
profitable growth primarily in fee-based, capital-light offerings including Connected Living, Multi-family Housing and Mortgage Solutions, as well as vehicle protection is offset by declines in lender-placed insurance and other legacy
- businesses. Expense savings from enterprise transformation projects are expected to be reinvested in the business.
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Investor Day 2016
Assurant’s Ratings
A.M. Best
- FSRs for most of our domestic insurance companies and Assurant Life of Canada, debt ratings
- FSR: A or A- (excellent) or B+ (good)
- Debt: bbb+ (adequate)
- Stable outlook on all ratings
S&P
- FSRs for five of our largest domestic insurance companies, debt ratings
- FSR: A (strong) Debt: BBB+ (adequate)
- Stable outlook on all ratings
Moody’s
- FSRs for four of our largest domestic insurance companies, debt ratings
- FSR: A2, A3 (offer good financial security)
- Debt: Baa2: Obligations rated Baa are subject to moderate credit risk
- Stable outlook on all ratings
Information as of December 31, 2016
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Investor Day 2016
2016 Executive Short-Term Incentive Plan(1)
- Profitability – 60%
– Net operating income, excluding CATs – Net operating income per share, (“NOI EPS”)
- Revenue Growth – 40%
– Revenue growth in core and targeted areas 2016 Long-Term Equity Incentive Plan
- Profitability and Capital Management – 50%
– Absolute NOI EPS measure supports multi-year transformation, including profitable growth,
- perating efficiency and capital management
- Total stockholder return – 50%
– Percent change in Company stock price plus dividend yield percentage relative to the S&P 500
Note: Refer to 2016 Proxy Statement as filed with the SEC for additional information and rationale for changes to 2016 compensation plans. (1) Refers to enterprise program. For business segments, program consists of 20% business segment revenue growth in core/accelerated areas, 30% business segment NOI growth and 50% enterprise metrics.
Management Interests Aligned with Shareholders
Consolidated Core/ Accelerated Revenue, 40% Consolidated NOI 30% Consolidated NOI EPS 30%
- 2016 changes to short-term and long-term compensation programs drive greater
collaboration across the enterprise and reinforce commitment to pay-for-performance
Relative TSR 50% Absolute NOI-EPS 50%
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Investor Day 2016
Investment Philosophy
- Income Oriented Investment Approach
- The primary objective is to achieve long-term, stable, risk-
adjusted investment income
- Typically results in low portfolio turnover, which in the current low
rate environment helps preserve book yield / income
- Risk Management Focus
- Both at the security and portfolio levels
- Internal credit team
- Average credit quality across the portfolio of A2
All portfolio information as of December 31, 2016.
Dual Focus
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Investor Day 2016
Diversified Investment Portfolio
Summary Statistics – 6/30/14
Unrealized Gain on Fixed Maturities (billions) $1.2 Market Value (billions) $16.1 Average Duration (years) 6.5 Investment Yield 4.4% Average Quality A2
Summary Statistics –12/31/16
Market Value (billions) $12.5 Investment Yield Year- to-Date 12/31/16(2) 4.02% Unrealized Gain on Fixed Maturities (millions) $701 Average Duration(3) (years) 6.92 Average Quality A2
Investment Portfolio Breakdown(1) 12/31/16 Fixed Maturity Securities by Credit Quality 12/31/16
Note: Investment Portfolio Information includes Assurant Health Runoff Operations and excludes the divested Assurant Employee Benefits business, which was sold on March 1, 2016. (1) Expressed as a percentage of total investments & cash and cash equivalents of $12.5 billion as of 12/31/16. (2) Investment yield excludes investment (loss) income from real estate joint venture partnerships. (3) Average duration excludes policy loans, securities lending, and other investments and includes cash and cash equivalents held at Corporate. RMBS CMBS ABS 9% Municipals 4% Foreign Govt 5% U.S. Govt/Agency 1% Cash and Cash Equivalents 8% Short-term 2% Commercial Mortgages 5% Other 5% Preferred Stocks 3%
Aaa / Aa / A 63% Baa 30%
Ba 5% B and lower 2% Corporate 58%
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Investor Day 2016
1. Assurant uses net operating income per diluted share, excluding reportable catastrophe losses, as another important measure of the Company's stockholder value. The Company believes this metric provides investors a valuable measure of stockholder value because it excludes the effect of reportable catastrophe losses which can be volatile. The comparable GAAP measure would be net income per diluted share, defined as net income divided by weighted average diluted shares
- utstanding.
Exhibit 1: Non-GAAP Financial Measures
Assurant uses the following non-GAAP financial measures to analyze the company’s operating performance for the periods presented in this news
- release. Because Assurant’s calculation of these measures may differ from similar measures used by other companies, investors should be careful when
comparing Assurant’s non-GAAP financial measures to those of other companies.
Note: Additional financial information, including a schedule of disclosed items that affected Assurant’s results by business appears on the Company’s Financial Supplement, and is located in the Investor Relations section of www.assurant.com. 2016 2015 4Q 4Q 2016 2015 Net operating income, excl catastrophe losses, per diluted share 1.22 $ 0.85 $ 6.12 $ 6.06 $ Adjustments, net of tax: Assurant Health runoff operations (0.10) (0.24) (0.67) (5.33) Assurant Employee Benefits (0.03) 0.23 0.14 0.69 Net realized (losses) gains on investments (0.36) 0.09 1.70 0.30 Reportable catastrophe losses (0.76) (0.14) (1.65) (0.28) Amortization of deferred gains and gains on disposal of businesses 0.95 0.03 4.14 0.12 Loss on extinguishment of debt (0.26)
- (0.24)
- Other Adjustments:
(Loss) gain related to benefit plan activity (0.07)
- 0.23
- Change in tax liabilities
- 0.23
Gain on sale of subsidiary
- 0.15
- 0.16
Payment received related to previous sale of subsidiary
- 0.14
Amount related to the sale of AEB
- (0.28)
- Post-close cont. liab. on prev. disposition
(0.06)
- (0.24)
- Intangible asset impairment
- (0.17)
- Change in derivative investment
0.01
- 0.05
(0.04) Net income per diluted share 0.54 $ 0.97 $ 9.13 $ 2.05 $ Twelve Months Ended December 31,
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Investor Day 2016
2. Assurant uses Operating ROE, excluding AOCI and reportable catastrophe losses, as another important measure of the Company’s operating performance. The Company believes Operating ROE excluding AOCI and reportable catastrophe losses provides investors a valuable measure of the performance of the Company’s
- ngoing business, because it excludes the effect of reportable catastrophe losses which can be volatile. The comparable GAAP measure would be GAAP ROE.
Exhibit 1 Continued: Non-GAAP Financial Measures
Note: Additional financial information, including a schedule of disclosed items that affected Assurant’s results by business appears on the Company’s Financial Supplement, and is located in the Investor Relations section of www.assurant.com. 4Q 4Q 2016 2015 Annual operating return on average equity, excluding AOCI and reportable catastrophe losses 7.2% 6.7% 10.5% 12.0% Assurant Health runoff operations (0.7)% (1.8)% (1.1)% (10.6)% Assurant Employee Benefits (0.2)% 1.8% 0.2% 1.4% Net realized (losses) gains on investments (2.1)% 0.7% 2.9% 0.6% Amortization of deferred gains and gains on disposal of businesses 5.6% 0.2% 7.1% 0.2% Loss on extinguishment of debt (1.5)% 0.0% (0.4)% 0.0% Reportable catastrophe losses (4.5)% (1.1)% (2.8)% (0.5)% Other adjustments: (Loss) gain related to benefit plan activity (0.4)%
- 0.3%
- Change in tax liabilities
- 0.5%
Gain (loss) on sale of subsidiary
- 1.2%
- 0.3%
Payment received related to previous sale of subsidiary
- 0.3%
Amount related to the sale of AEB
- (0.5)%
- Post-close cont. liab. on prev. disposition
(0.4)%
- (0.4)%
- Intangible asset impairment
- (0.2)%
- Change in derivative investment
0.1%
- 0.1%
(0.1)% Change due to effect of including AOCI & other (0.2)% (2.0)% (2.6)% (1.2)% Annual GAAP return on average equity 2.9% 5.7% 13.1% 2.9% 2015 Twelve Months Ended December 31, 2016
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Investor Day 2016
Exhibit 1 Continued: Non-GAAP Financial Measures
3. Assurant uses net operating income as an important measure of the company’s operating performance. Net operating income equals net income -- excluding Assurant Health runoff operations, Assurant Employee Benefits, net realized gains (losses) on investments, amortization of deferred gains and gains on disposal
- f businesses and other highly variable items. The company believes net operating income provides a valuable measure of the performance of the company’s
- ngoing business because it excludes the effect of Assurant Health runoff operations and the divested Assurant Employee Benefits business, which the company
sold on March 1, 2016. The calculation also excludes net realized gains (losses) on investments, amortization of deferred gains and gains on disposal of businesses and those events that are highly variable and do not represent the ongoing operations of the company.
(UNAUDITED) 4Q 4Q 12 Months 12 Months (dollars in millions) 2016 2015 2016 2015 Net operating income $ 27.0 $ 47.7 $ 276.9 $ 398.6 Adjustments (pre-tax): Assurant Health runoff operations (5.2) (21.8) (47.3) (525.9) Assurant Employee Benefits (3.1) 24.0 13.7 73.8 Net realized (losses) gains on investments (31.9) 9.7 162.2 31.8 Amortization of deferred gains and gains on disposal of businesses 85.3 3.2 394.5 13.0 Loss on extinguishment of debt (23.0)
- (23.0)
- Other adjustments
(10.4) 15.3 (40.1) 44.5 (Provision) benefit for income taxes (7.4) (12.4) (171.5) 105.8 GAAP net income 31.3 $ 65.7 $ 565.4 $ 141.6 $
Note: Additional financial information, including a schedule of disclosed items that affected Assurant’s results by business appears on the Company’s Financial Supplement, and is located in the Investor Relations section of www.assurant.com.
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Investor Day 2016
4. Assurant uses Corporate & Other net operating loss as an important measure of the corporate segment’s operating performance. Corporate & Other net operating loss equals segment net income (loss), excluding amortization of deferred gains and gains on disposal of businesses, net realized gains (losses) on investments, interest expense and other highly variable items. The company believes Corporate & Other net operating loss provides a valuable measure of the performance of the company’s corporate segment because it excludes the effect of amortization of deferred gains and gains on disposal of businesses, net realized gains (losses) on investments, interest expense and those events that are highly variable and do not represent the ongoing operations of the company’s Corporate & Other segment. The comparable GAAP measure is Total Corporate & Other segment net income.
Exhibit 1 Continued: Non-GAAP Financial Measures
Note: Additional financial information, including a schedule of disclosed items that affected Assurant’s results by business appears on the Company’s Financial Supplement, and is located in the Investor Relations section of www.assurant.com.
4Q 4Q 12 Months 12 Months 2016 2015 2016 2015
GAAP Total Corporate & Other segment net (loss) income (23.0) $ (37.1) $ 171.6 $ (410.6) $ Excluding: Health runoff operations net loss (6.7) (15.8) (41.0) (367.9) GAAP Corporate & Other segment net (loss) income (16.3) (21.3) 212.6 (42.7) Adjustments, pre-tax: Amortization of deferred gains and gains on disposal of businesses (85.3) (3.2) (394.5) (13.0) Interest expense 13.9 13.8 57.6 55.1 Net realized losses (gains) on investments 31.9 (9.7) (162.2) (31.8) Loss on extinguishment of debt 23.0
- 23.0
- Other adjustments
10.4 (15.3) 40.1 (44.5) Provision for income taxes 2.1 5.0 152.4 6.5 Corporate & other net operating loss (20.3) $ (30.7) $ (71.0) $ (70.4) $
5. The company outlook for Corporate & Other full-year net operating loss constitutes forward-looking information and the company believes that it cannot reconcile such forward-looking information to the most comparable GAAP measure without unreasonable efforts. A reconciliation would require the company to quantify amortization of deferred gains and gains on disposal of businesses, interest expense, net realized gains on investments, and change in derivative investment. The last two components cannot be reliably quantified due to the combination of variability and volatility of such components and may, depending on the size of the components, have a significant impact on the reconciliation. The company is able to reasonably quantify the first two components for the forecast period, assuming the company does not incur additional debt in the forecast period. Amortization of deferred gains and gains on disposal of businesses is approximately $64.5 million after-tax while interest expense is approximately $32.1 million after-tax.
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Investor Day 2016
Exhibit 2: Safe Harbor Statement
Some of the statements included in this news release and its exhibits, particularly those anticipating future financial performance, business prospects, growth and operating strategies and similar matters, are forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. You can identify these statements by the use of words such as “outlook,” “will,” “may,” “anticipates,” “expects,” “estimates,” “projects,” “intends,” “plans,” “believes,” “targets,” “forecasts,” “potential,” “approximately,” or the negative version of those words and other words and terms with a similar meaning. Any forward-looking statements contained in this news release or its exhibits are based upon our historical performance and on current plans, estimates and
- expectations. The inclusion of this forward-looking information should not be regarded as a representation by us or any other person
that the future plans, estimates or expectations contemplated by us will be achieved. Our actual results might differ materially from those projected in the forward-looking statements. The company undertakes no obligation to update or review any forward-looking statements in this news release or the exhibits, whether as a result of new information, future events or other developments. The following risk factors could cause our actual results to differ materially from those currently estimated by management, including those projected in the company outlook: (i) loss of significant client relationships or business, distribution sources or contracts and reliance on a few clients; (ii) general global economic, financial market and political conditions and conditions in the markets in which we operate; (iii) failure to adequately predict
- r manage claims and other costs; (iv) inadequacy of reserves established for future claims; (v) losses due to natural or man-made
catastrophes; (vi) a decline in our credit or financial strength ratings (including the risk of ratings downgrades in the insurance industry); (vii) risks related to our international operations, including fluctuations in exchange rates;(viii)deterioration in our market capitalization compared to its book value that could result in an impairment of goodwill; (ix) failure to maintain effective internal control over financial reporting; (x) failure to effectively maintain and modernize our information technology system; (xi) data breaches compromising client information and privacy; (xii) cyber security threats and cyber-attacks; (xiii) significant competitive pressures in our businesses; (xiv) inability to execute strategic plans related to acquisitions, dispositions or new ventures or integrate them effectively; (xv)failure to attract and retain sales representatives, key managers or agents; (xvi) diminished value of invested assets in our investment portfolio (due to, among other things, volatility in financial markets; the global economic slowdown; credit, currency and liquidity risk; other than temporary impairments and increases in interest rates); (xvii) unfavorable outcomes in litigation and/or regulatory investigations that could negatively affect our results, business and reputation; (xviii)current or new laws and regulations that could increase our costs and decrease our revenues; (xix) uncertain tax positions and unexpected tax liabilities; (xx) risks related to
- utsourcing activities; (xxi) decline in the value of mobile devise in our inventory or subject to guaranteed buyback; (xxii) Employee
misconduct; (xxiii) unavailability, inadequacy and unaffordable pricing of reinsurance coverage; (xxiv) insolvency of third parties to whom we have sold or may sell businesses through reinsurance or modified co-insurance; (xxv) inability of reinsurers to meet their
- bligations;(xxvi) credit risk of some of our agents; (xxvii) inability of our subsidiaries to pay sufficient dividends; and (xxviii) failure to
successfully execute our transformation, retain and hire qualified personnel including key executives and provide for succession of key executives. For a detailed discussion of the risk factors that could affect our actual results, please refer to the risk factors identified in our SEC reports, including, but not limited to our Annual Report on Form 10-K and Quarterly Reports on Form 10-Q, as filed with the SEC.
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