INVESTOR PRESENTATION
Third Quarter 2020
INVESTOR PRESENTATION Third Quarter 2020 SAFE HARBOR & - - PowerPoint PPT Presentation
INVESTOR PRESENTATION Third Quarter 2020 SAFE HARBOR & NON-GAAP USE OF FORWARD LOOKING STATEMENTS NON-GAAP FINANCIAL INFORMATION This presentation contains forward - looking statements within the meaning of, and subject to the safe
Third Quarter 2020
2 USE OF FORWARD LOOKING STATEMENTS NON-GAAP FINANCIAL INFORMATION
This presentation contains “forward-looking statements” within the meaning of, and subject to the safe harbor created by, Section 21E of the Securities Exchange Act of 1934, as amended, with respect to the business, strategy and plans
to place undue reliance on these forward-looking statements and any such forward-looking statements are qualified in their entirety by reference to the following cautionary statements. All forward-looking statements speak only as of the date of this presentation and are based on current expectations and involve a number of assumptions, risks and uncertainties that could cause the actual results to differ materially from such forward-looking statements. Words such as “believes”, “anticipates”, ”estimates”, “expects”, “intends”, “aims”, “potential”, “will”, “would”, “could”, “may”, “considered”, “likely”, and variations of these words and similar future or conditional expressions are intended to identify forward-looking statements but are not the exclusive means of identifying such statements. Such forward- looking statements are only predictions and involve known and unknown risks and uncertainties. The Company does not undertake to and specifically disclaims any obligation to publicly release the results of any revisions to these forward-looking statements that may be made to reflect future events or circumstances after the date of such statement or to reflect the occurrence of anticipated or unanticipated events. These factors include such risks and uncertainties detailed in the Company’s periodic public filings with the SEC, including but not limited to, those discussed under the “Risk Factors” section in the Company’s Form 10-K for the fiscal year ended December 31, 2019 and Form 10-Q for the quarter ended June 30, 2020, and other filings with the SEC and in other investor communications from the Company from time to time. This document contains non-GAAP financial measures, including non- GAAP adjusted income from operations, non-GAAP adjusted operating margin, non-GAAP effective tax rate, non-GAAP adjusted diluted EPS and net organic sales growth rate. The Company believes that these non-GAAP measures, when presented in conjunction with comparable GAAP measures, provide useful information about its operating results and enhance the overall ability to assess the Company’s financial
as an indicator of business performance, and evaluates management’s effectiveness with specific reference to these indicators. These measures should be considered in addition to, not a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the Securities and Exchange Commission and in the investors section of our website, www.rrd.com.
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Dan Knotts
President & CEO RRD
Terry Peterson
EVP, CFO RRD
Johan Nystedt
SVP, Finance RRD
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Business Services 80% Marketing Solutions 20%
2019 Net Sales
As of December 31, 2019
Providing integrated end-to-end customer communications services
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RRD MARKETING SOLUTIONS
Empowering brands to optimize customer engagement with maximum return Insight Interaction Inspiration Business connections Product connections Business processes CLIENT COMPANY CLIENT CUSTOMERS
RRD BUSINESS SERVICES
Enabling companies to service and strengthen customer relationships with maximum efficiency
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Data Science Advanced Analytics Direct Marketing Creative Services Content Management In-Store Marketing Digital Print and Fulfillment Insight Inspiration Interaction Empowering brands to optimize customer engagement with maximum return Audience Modeling Loyalty Programs
Innovative offerings to help our clients optimize engagement with their customers
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Commercial Print Business Forms Packaging Labels Supply Chain Management Logistics Customer Communications Business Process Outsourcing Business Processes Business Connections Product Connections Enabling companies to service customers and strengthen relationships with maximum efficiency
Comprehensive capabilities to help our clients service, inform and transact with their customers
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“Our thanks to RRD for not
run as intended, but for helping {us} come up with solutions to potential production challenges based on our unique requirements.”
“Our communications are the confirmation of our promises to our customers and we have to get them
good at managing our communications with our customers, but we are expanding our partnership with RR Donnelley to make us even better.”
“We want to work with the leader in the industry to stay on the forefront of this rapidly changing and complex environment. Communications are critical to our success and RRD can help us with a more holistic approach to how we manage the full spectrum of our communications efforts.”
“I have been in the Contract Management/Strategic Sourcing arena for many
the top 1% of vendors with whom I’ve engaged. You are responsive, professional, thorough, and a delight to work with.”
94% Fortune 100 86% Fortune 500 74% Fortune 1000
With our differentiated multichannel offerings and comprehensive portfolio of capabilities, RRD serves clients from Main Street to the Fortune100
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15% 85%
Estimated Revenue by Industry (2019)
Financial Retail Services Manufacturing – Consumer Goods Healthcare Manufacturing – Other Publishing Other Top 10 Other
Note: Based on data covering $5.7bn out of $6.3bn in total 2019 sales.
Consu sumer Technology Comp mpany
15% 14% 13% 11% 11% 8% 4% 24%
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Drive Revenue Strengthen Core Improve Financial Flexibility
million reduction in adjusted SG&A expense in the quarter
repurchased additional debt due in 2021 during the quarter
now total $394 million, down $628 million from the beginning of the year
Strengthen Core
million reduction in adjusted SG&A expense in the quarter
Drive Revenue
Firmly on our strategic path to advance RRD as a leading provider of marketing and business communications
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Comprehensive portfolio of print and marketing products and services Leading provider of integrated solutions to broad and diverse set of clients Potential to further drive client spend across entire RRD portfolio by enhancing digital and data capabilities Opportunities to extend scale in existing capabilities and “in source” additional work OBSERVATIONS
Integrated print & digital solutions
(1) Per 2017 Bain analysis.
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Data Analytics Postage & Mailing Logistics/ Freight Warehousing & Fulfillment Campaign Management Multichannel Output Design Consultation Print Production Specification Management Vendor Management Premedia Services Translation Creative Design Photography List Management Brand Management
Sales Ops Stores HR Mktg
Data Analytics Postage & Mailing Logistics/ Freight Warehousing & Fulfillment Campaign Management Multichannel Output Design Consultation Print Production Specification Management Vendor Management Premedia Services Translation Creative Design Photography List Management Brand Management
Comprehensive solutions to reduce complexity, drive efficiency, and enhance effectiveness
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Value to clients Number of providers
Few Many Low High
Bid & buy processes Total cost of ownership focus
tools and content management capabilities
effectiveness
Bundled offerings Desire for more integrated solutions
RRD has the differentiated ability to support the expanding needs of our clients
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$1,383 $1,572 $2,266 $4,919
1 Year 2 Years 3 Years 4+ Years
Average Revenue Per Clients ($ in Thousands) – Top 1,000 Clients, Ex. Logistics (2019)
2.31 5.08 Memo: Revenue- Weighted Avg. # of Products
Client Tenure -Top 1,000 by 2019 Sales (ex. Logistics)
Memo: # of Clients 17 41 113 829
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$6 $28 $72 $194
1 Year 2 Years 3 Years 4+ Years
Average Revenue Per Clients ($ in Thousands) – All Clients, Ex. Logistics (2019)
1.42 4.83 Memo: Revenue- Weighted Avg. # of Products Opportunity to expand relationship with new clients (17,621 clients, or 44% of all clients (ex. logistics)
Memo: # of Clients 9,252 3,616 4,753 22,566
Client Tenure - All (ex. Logistics)
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Agencies Local Printers
Direct Marketing In-store Marketing & Displays Print Print Labels Forms Customer Statements Packaging
Local Printers Regional Dealers
Logistics Sourcing BPO Supply Chain
China ODM’s
Data Analytics and Insights Creative Services Content Management Email Services
Pierre Digital Marketing Agencies Internal Creative Groups Various Ad Agencies MYS
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suppliers
Protecting the Health and Safety of Our Employees Maintaining Operational Continuity Managing Business Performance
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Flexible Working Policies International and Domestic Travel Restrictions Physical Distancing Cross-Functional COVID-19 Task Force Personal Protective Equipment Hygiene Best Practices Case Management
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Countries
Facilities
Employees
Clients
managing costs to reflect changes in client volumes
capabilities to capture new client
business environment
partners to prevent operational and delivery disruptions
Leveraging our global footprint to honor our more than 150-year legacy of meeting client commitments
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Closing production facilities Shifting production among facilities to lower costs Suspending 2020 merit increases at all levels of Company Executing employee furlough program Delaying capital projects and reducing discretionary spend Increasing borrowings under credit facility Suspending quarterly dividend Accelerating cost reduction initiatives
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Non-GAAP Adjusted EPS1
$0.31 $0.44 $0.33
Q1 Q2 Q3 Q4 Q1 Q2 $36.4 $39.2 $77.0 $93.8 $55.1 $25.1 Q1 Q2 Q3 Q4 Q1 Q2
Non-GAAP Adjusted Income from Operations1 ($ In millions)
$267.7 $243.8 $246.4 2017 2018 2019 $1.20 $0.70 $0.66 2017 2018 2019
Annual Quarterly
(1) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com.
Organic Sales Growth Rates1
0.0% 1.1%
2016 2017 2018 2019 2019 2020 2019 2020
Q1 Q2 Q3 Q4 Q1 Q2 2019 2020
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($ In millions) Q2 2020 YTD Q2 2019 YTD Better/(Worse) Organic Sales Change(1) $ % Net Sales $2,571.7 $3,030.6 ($458.9) (15.1%) (9.1%) Business Services $2,033.9 $2,467.5 ($433.6) (17.6%) (10.3%) Marketing Solutions $537.8 $563.1 ($25.3) (4.5%) (4.5%) Adjusted Income from Operations(1) $80.2 $75.6 $4.6 6.1% Business Services $77.0 $97.2 ($20.2) (20.8%) Marketing Solutions $25.8 $15.2 $10.6 69.7% Corporate ($22.6) ($36.8) $14.2 (38.6%) Adjusted Operating Margins(1) 3.1% 2.5% 60 bps Business Services 3.8% 3.9% (10 bps) Marketing Solutions 4.8% 2.7% 210 bps
(1) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com.
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($ In millions)
Marketing Solutions Business Services(1) Consolidated(1)
YTD 2020 YOY Change CommercialPrint
(2)
$638.9 (23.6%) Logistics
(2)
$350.4 (14.5%) Packaging $265.5 (12.1%) Labels
(2)
$235.3 (2.0%) Statements
(2)
$228.8 (19.2%) Supply Chain Management $134.6 (11.8%) Forms
(2)
$101.0 (16.9%) Business Process Outsourcing
(2)
$79.4 (35.1%) Total - Reported
(1)
$2,033.9 (17.6%) Total - Organic
(3)
(10.3%) YTD 2020 YOY Change Direct Marketing $290.8 1.9% Digital Print & Fulfillment $198.2 (11.8%) Digital & Creative Solutions $48.8 (7.8%) Total - Reported $537.8 (4.5%) Total - Organic
(3)
(4.5%) YTD 2020 YOY Change US
(2)
$1,989.5 (10.3%) Asia $352.6 (17.3%) Europe
(2)
$112.4 (53.3%) Other $117.2 (19.0%) Total - Reported
(1)
$2,571.7 (15.1%) Total - Organic
(3)
(9.1%)
By Products and Services By Products and Services By Geography
(1) Individual products, services and geographical categories YOY change are as reported and do not reflect the impact of business dispositions and FX. (2) Products and service categories negatively impacted for business dispositions and/or significant closures (Commercial Print, Logistics, Statements, Labels, Forms and BPO). (3) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com..
31% 17% 13% 12% 11% 7% 5% 4%
Commercial Print Logistics Packaging Labels Statements Supply Chain Mgmt Forms BPO
54% 37% 9%
Direct Marketing Digital Print & Fulfillment Digital & Creative
77% 14% 4% 5%
US Asia Europe Other
$2,033.9 $537.8 $2,571.7
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$274.3 $220.5 $144.7 $190.8 $450.7 $341.9 Q1 Q2 Q3 Q4 Q1 Q2
(1)
Cash & Cash Equivalents Total Debt
$12.9 $29.3 $227.1
$35.4 Q1 Q2 Q3 Q4 Q1 Q2
Operating Cash Flow Capital Expenditures
$37.4 $39.0 $31.0 $31.4 $17.7 $20.4 Q1 Q2 Q3 Q4 Q1 Q2
$2,171.8 $2,121.4 $2,029.1 $1,818.4 $2,168.4 $2,035.9
Q1 Q2 Q3 Q4 Q1 Q2
Total Debt
(1) During Q1 2020, RRD increased its cash balances and total debt through borrowings under the revolving credit facility as a proactive measure in response to COVID-19 to preserve financial flexibility
2019 2020 2019 2020 2019 2020 2019 2020
(1)
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($ In millions)
Recent exchanges, repurchases and repayments have reduced 2020 to 2024 Senior Notes and Debenture balances by $628 million
(1) Reflects outstanding principal balance
$66 $167 $60 $140 $291 $298 $158 $69 $42 $758 $545 $0 $200 $400 $600 $800 $1,000 2020 2021 2022 2023 2024 2027 2029 2031
Debt Maturities - December 31, 2019
$94 $56 $108 $75 $62 $245 $104 $318 $54 $410 $390 $542 $0 $200 $400 $600 $800 $1,000 2020 2021 2022 2023 2024 2027 2029 2031
Debt Maturities - June 30, 2020
7.625% Notes due June 15, 2020 7.875% Notes due March 15, 2021 8.875% Debentures due April 15, 2021 7.000% Notes due February 15, 2022 6.500% Notes due November 15, 2023 6.000% Notes due April 1, 2024 8.250% Notes due July 1, 2027 6.625% Debentures due April 15, 2029 8.500% Notes due April 15, 2029 8.820% Debentures due April 15, 2031 ABL Revolving Credit Facility ($800 million) - Drawn ABL Revolving Credit Facility ($800 million) - Undrawn Term Loan B due January 15, 2024 (annual payments of $5.5 million)
~ ~ ~ ~ ~ ~
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Total liquidity of $460 million as of June 30, 2020
printing facility for approximately $250 million in 2022; $98.2 million in deposits collected through June 30, 2020
totaling approximately $30 million, including three facilities sold in 2020 for $3.3 million
$121.4 million
exchange of investment in DFS in 2017 for $111.6 million
2018 for approximately $13 million Sale of Properties & Investments Business Dispositions
March 2020 for $9.7 million
2020
for $53.7 million
2019 for $11.6 million
2018 for $43.9 million
million from prior year for the six months ended June 30, 2020; capital expenditures decreased $38.3 million from prior year for the same period
million from 2016 to 2019; further reductions expected in 2020; executed interest rate swaps to lock in favorable rates on term loan
million of international cash in 2020
$327 million Cash Flow
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($ In millions) FY 2019 FY 2018 Better/(Worse) Organic Sales Change1 $ % Net Sales $6,276.2 $6,800.2 ($524.0) (7.7%) (2.3%) Business Services $4,995.7 $5,619.1 ($623.4) (11.1%) (4.6%) Marketing Solutions $1,280.5 $1,181.1 $99.4 8.4% 8.4% Adjusted Income from Operations1 $246.4 $243.8 $2.6 1.1% Business Services $254.0 $264.4 ($10.4) (3.9%) Marketing Solutions $68.6 $58.5 $10.1 17.3% Corporate ($76.2) ($79.1) $2.9 3.7% Adjusted Operating Margins1 3.9% 3.6% 34 bps Business Services 5.1% 4.7% 40 bps Marketing Solutions 5.4% 5.0% 40 bps Interest Expense $150.6 $168.3 $17.7 10.5% Adjusted earnings per share1 $0.66 $0.70 ($0.04) (5.7%)
(1) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com.
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($ In millions)
Marketing Solutions Business Services(1) Consolidated(1)
FY 2019 YOY Change CommercialPrint $1,694.5 (12.5%) Logistics $814.6 (26.6%) Packaging $668.5 (0.5%) Statements $545.4 (6.6%) Labels $497.4 3.3% Supply Chain Management $298.7 (6.9%) Forms $244.3 (8.7%) Business Process Outsourcing $232.3 (6.4%) Total - Reported
(1)
$4,995.7 (11.1%) Total - Organic
(2)
(4.6%) FY 2019 YOY Change Direct Marketing $676.7 16.4% Digital Print & Fulfillment $492.1 3.7% Digital & Creative Solutions $111.7 (10.7%) Total - Reported $1,280.5 8.4% Total - Organic
(2)
8.4% FY 2019 YOY Change US $4,654.9 (6.7%) Asia $907.8 (6.3%) Europe $435.2 (10.4%) Other $278.3 (21.7%) Total - Reported
(1)
$6,276.2 (7.7%) Total - Organic
(2)
(2.3%)
By Products and Services By Products and Services By Geography
(1) Individual products, services and geographical categories YOY change are as reported and do not reflect the impact of business dispositions and FX. (2) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com..
34% 16% 13% 11% 10% 6% 5% 5%
Commercial Print Logistics Packaging Statements Labels Supply Chain Mgmt Forms BPO
$4,995.7
53% 38% 9%
Direct Marketing Digital Print & Fulfillment Digital & Creative Solutions
$1,280.5
74% 15% 7% 4%
US Asia Europe Other
$6,276.2
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Statements Commercial Print Forms Labels Packaging Digital Print & Fulfillment Direct Marketing Logistics Supply Chain Management Digital & Creative Solutions Business Process Outsourcing Marketing Solutions Business Services
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to transform its business and sought a partner that could provide expertise in targeted customer communication strategies
Data analyzed to calculate customer’s lifetime value and identify cross-sell opportunities using market basket analysis Customer’s activities monitored and personalized “we miss you” email with special offer triggered if loyalty lapses Email and mailing address captured following purchase at retail store; direct mail triggered if emails go unopened High-value customers invited to exclusive Footwear Co event and encouraged to opt in to SMS and social media
Results
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its approach to supply chain management and sought a partner with expertise in the production of highly regulated packaging and labels
RRD builds out a cGMP compliant network
products to final assembly sites Client experiences improvements in
Annual use data for Packaging & Labels is captured by RRD RRD designs and manufactures a security label that minimizes the risk of counterfeit product and tampering
Results
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Proven team with deep expertise in executive leadership, global sales and operations, customer service and technology
Years with RRD Years Experience Past Experience Dan Knotts Chief Executive Officer 30+ 30+ Terry Peterson Chief Financial Officer 4 30+ Ken O'Brien Chief Information Officer 25 30+ John Pecaric President, Business Services 30+ 30+ Glynn Perry EVP, Domestic Operations and Chief Supply Chain Officer 30+ 30+ Doug Ryan President, Marketing Solutions 2 26 Elif Sagsen-Ercel EVP, Chief Strategy Officer 2 20 Deborah Steiner General Counsel 7 19