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Investment community presentation Interim results for the 6 months ended 31 December 2019 Agenda Overview Operating context Operations review Financial review Strategy Looking forward 2 Overview Key features Continuing revenue


  1. Investment community presentation Interim results for the 6 months ended 31 December 2019

  2. Agenda Overview Operating context Operations review Financial review Strategy Looking forward 2

  3. Overview

  4. Key features Continuing revenue Continuing operating profit Operating margin improved +1% +9% 6.4% R25.4 billion R1.6 billion (H1 F2019: 5.9%) Continuing HEPS Continuing EPS Interim cash dividend +10% +12% 167 cps 371 cents per share 372 cents per share 45% of continuing HEPS Free cash conversion of 72% ROIC OF 10% (H1 F2019: 10.5%) vs (H1 F2019: 75%) WACC OF 8.0% (H1 F2019: 8.3%) Net debt:EBITDA of 2.0x Contract renewal rate in excess of 80% (excl. IFRS 16) New business revenue of R5.8 billion p.a. Note: Consumer Packaged Goods (CPG) business in South Africa classified as discontinued operations in H1 F2020; Motus & CPG classified as discontinued operations in H1 F2019 & F2019; 4 comparatives have been restated for IFRS 16 Leases; ROIC & WACC are calculated on a rolling 12 month basis

  5. Overview • Grew revenue & operating profit from continuing operations, despite increasingly challenging trading conditions impacting volumes • Continuing operating margin improved from 5.9% to 6.4% • Results benefited from: › new contract gains › the benefits of rationalisation & cost-cutting in South Africa & International in F2019 › excellent performance from the market access healthcare business in African Regions • South Africa : demonstrated resilience despite a competitive & challenging market, increasing revenue & operating profit • African Regions : delivered a good performance - maintained revenue & increased operating profit in mixed trading conditions across the region • International : decreased revenue but increased operating profit in increasingly challenging markets in Europe • Continuing revenue generated outside South Africa: R17.8 billion (70% of group revenue) • Continuing operating profit generated outside South Africa: R1.1 billion (64% of group operating profit) 5

  6. Overview • Our balance sheet management remains sound › sufficient headroom to achieve organic & acquisitive growth (R10.6 billion of unutilised banking facilities) › net working capital improved by 16% compared to December 2018: in line with 4-5% of revenue › net capital expenditure of R815 million largely to fund growth on the back of new contracts • IFRS 16 Leases standard adopted with effect from 1 July 2019 › full retrospective approach › impact to equity at 1 July 2018 is a reduction of R403 million • Strategic progress on short-term initiatives: › CPG business in South Africa was exited in November 2019 - closure costs remain unchanged - incurred a cash outflow of R595 million as it winds down; no further trading losses to be incurred - retained over 1 800 staff (excluding the Cold business) & c.80% (revenue) of contracts from the ambient business › sale of the international shipping business is progressing; targeting to conclude by end of June 2020, subject to regulatory approvals › four acquisitions successfully concluded in African Regions (R584 million spent in total) › exploring potential expansion opportunities into air/ocean freight management in International › innovation fund recorded significant activity since its inception just over 6 months ago 6

  7. Group revenue & operating profit per capability Revenue Operating profit Operating margin R million R million % 1 635 6.4 25 488 25 434 1 499 6.1 1 442 5.9 23 576 284 3,9 233 3,3 300 6 839 4,4 7 363 6 992 7,3 7,1 6,0 898 798 859 12 380 13 266 12 014 4 570 5 383 5 691 350 401 453 7,7 7,4 8,0 Dec 17 Dec 18 Dec 19 Dec 17 Dec 18 Dec 19 Dec 17 Dec 18 Dec 19 Market access Freight management Contract logistics Market access Freight management Contract logistics Market access Freight management Contract logistics Note: Numbers reported are for continuing operations, excluding businesses held for sale, head office & eliminations 7 Operating profit shown for 3 years as numbers have been restated for that period due to IFRS 16

  8. Operating context

  9. Operating context • Most of our businesses were exposed to heightened difficult economic & trading conditions across all markets • Minimal recovery expected in the short term • Benefits of significant rationalisation & cost cutting in F2019 & new contract gains assisted in mitigating this impact South Africa (30% group revenue; 36% group operating profit) • Persistently poor economic conditions translated into exceptionally low volumes across most sectors • Impact of load shedding added further pressure • Continued margin pressures on contract renewals • New business gains (c.R2.1 billion) & healthy new business pipeline on the back of outsourcing opportunities 9

  10. Operating context Rest of Africa (25% group revenue; 31% group operating profit) • Mixed trading conditions across the continent • In healthcare, businesses in West Africa delivered an excellent performance • Strong volumes from our medical supplies & kitting business (Imres) - record order book • Good new business gains (c.R1.5 billion) • Factors negatively impacting performance included: › ongoing economic recession in Namibia › increasingly poor economic conditions in Zimbabwe - affecting cross border volumes › Slow economic recovery & increasingly competitive market in Kenya Eurozone & United Kingdom (45% group revenue; 33% group operating profit) • Steel, chemical & automotive sectors remain under pressure • Trading conditions in Germany continue to deteriorate • Brexit continues to increase economic & political uncertainty with the potential to depress consumer demand & activity - ongoing risk to Palletways • Good new business gains (c.R2.2 billion) 10

  11. Operations review

  12. Divisional overview South Africa African Regions International • Leading end-to-end capabilities provide outsourced • Leading distributor of pharmaceuticals & consumer • Transportation management (shipping/road) services to extensive client base across industries goods in Southern, East & West Africa • Leading capabilities in chemical & automotive • Integrated offerings evolving to enhance value for • Capabilities being expanded across the region industries clients • Specialised express distribution capabilities • Revenue  13% to R7.6bn • Revenue  at R6.4bn • Revenue  8% to € 702m • Operating profit  8% to R579m • Operating profit  7% to R511m • Operating profit  13% to € 34m • Operating margin 7.6% (H1 F2019: 7.9%) • Operating margin 8.0% (H1 F2019: 7.6%) • Operating margin 4.8% (H1 F2019: 3.9%) • 30% group revenue • 25% group revenue • 45% group revenue • 36% group operating profit • 31% group operating profit • 33% group operating profit • ROIC of 11.8% vs WACC of 8.9% • ROIC of 15.9% vs WACC of 13.4% • ROIC of 7.4% vs WACC of 5.6% Note: Numbers are for 6 months ended 31 December 2019 for continuing operations. Comparatives have been restated for IFRS 16 Leases 12 Return on invested capital (ROIC) & weighted average cost of capital (WACC) are calculated on a rolling 12 month basis

  13. Revenue by key industry & capabilities Revenue by industry (%) Revenue by capability Revenue by capability (%) International International African Regions African Regions South Africa South Africa 9% 4% 3% 8% 8% 6% 34% 36% 15% 40% 25% 42% 44% 56% 57% 66% 30% 86% 31% Consumer Industrial Chemicals & Energy Market access Healthcare Automotive Freight management Contract logistics South Africa: diversified service offerings across many industries & clients - support South Africa: strong positions in freight management & contract logistics support our resilience of this business in a low-growth environment diversified service-offerings. Growth opportunities in market access (mainly consumer & healthcare) African Regions: strongly positioned in healthcare & consumer - sustainable, fast growing & defensive industries across Africa African Regions: continue to strengthen & grow our market access position - a key driver to an integrated logistics supply chain & market access service offerings into & out of International: industry exposure is still largely focused on low-growth, declining German Africa manufacturing (chemicals, steel). Portfolio being aligned to diversify industry exposure & explore growth opportunities in other markets - leveraging our expertise in these International: Strategically aligning our current portfolio. Expansion of specific capabilities, industries in Europe - to support trade flows & our supply chain into & out of Africa industries & a shift primarily towards freight management (air & ocean) - to support trade flows & our supply chain into & out of Africa 13

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