Institutional Effectiveness Survey Nashua Community College Nov/Dec - - PowerPoint PPT Presentation
Institutional Effectiveness Survey Nashua Community College Nov/Dec 2016 Solicited Opinions of Staff & Faculty Level of importance & agreement on statements concerning: College Climate Personal Working Environment College
College Climate Personal Working Environment College Communication Professional Development Decision-Making
20 35 21 53 3
Total # Responses
Part-time staff Full-time staff Full-time faculty Adjunct faculty Administration 44.4 70.0 65.6 32.3 60.0 10 20 30 40 50 60 70 80
Percent Return
2.7 2.8 2.7 2.9 2.4 2.5 2.4 2.8 2.7 2.6 2.3 2.5 2.5 2.5 2.6 2.6 2.4 2.5 2.9 2.7 2.7 2.7 2.8 2.9 2.6 2.6 1.0 1.2 1.4 1.6 1.8 2.0 2.2 2.4 2.6 2.8 3.0 Vision-I Coop-I Promote-I Needs-I Diversity-I Changes-I Relations-I Place-I Policies-I Collaborate-I Budget-I Goals-I Govern-I Data-I Resources-I Timely-I Participate-I Decision-I Perform-I Tech-I Rely-I Expect-I Concerns-I Supervisor-I Ideas-I Prof Dev-I
Overall - Avg Importance of Each Statement The needs of the students are important to college employees. My immediate supervisor is fair and objective. I have sufficient information to perform my job. NCC is a good place to work. I am comfortable discussing concerns with my direct supervisor. Overall there is a spirit of cooperation among NCC employees. Low Medium High
58.1 69.1 61.8 32.4 35.3 67.6 62.5 67.6 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 Vision-I Coop-I Promote-I Needs-I Diversity-I Changes-I Relations-I Place-I Policies-I Collaborate-I Budget-I Goals-I Govern-I Data-I Resources-I Timely-I Participate-I Decision-I Perform-I Tech-I Rely-I Expect-I Concerns-I Supervisor-I Ideas-I Prof Dev-I
Overall - % Rating of Importance
% No opinion % Low % Medium % High
Communication of budget decisions to employees is effective. Employees are provided opportunities to participate on important college committees.
3.5 3.4 3.0 4.1 3.7 3.0 3.5 3.9 3.3 2.9 3.0 3.1 3.3 3.4 3.1 3.0 3.6 3.6 4.0 3.9 3.9 3.8 4.1 4.2 3.8 3.4 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 Vision-A Coop-A Promote-A Needs-A Diversity-A Changes-A Relations-A Place-A Policies-A Collaborate-A Budget-A Goals-A Govern-A Data-A Resources-A Timely-A Participate-A Decision-A Perform-A Tech-A Rely-A Expect-A Concerns-A Supervisor-A Ideas-A Prof Dev-A
Overall - Avg Agreement on Each Statement
Strongly Disagree Strongly Agree Disagree Agree Neutral
The needs of the students are important to college employees. My immediate supervisor is fair and objective. I have sufficient information to perform my job. NCC is a good place to work. I am comfortable discussing concerns with my direct supervisor. I can rely on my colleagues/co-workers, when needed, to help get the job done. The college provides adequate technology to do my job.
3.5 3.4 3.0 4.1 3.7 3.0 3.5 3.9 3.3 2.9 3.0 3.1 3.3 3.4 3.1 3.0 3.6 3.6 4.0 3.9 3.9 3.8 4.1 4.2 3.8 3.4 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 Vision-A Coop-A Promote-A Needs-A Diversity-A Changes-A Relations-A Place-A Policies-A Collaborate-A Budget-A Goals-A Govern-A Data-A Resources-A Timely-A Participate-A Decision-A Perform-A Tech-A Rely-A Expect-A Concerns-A Supervisor-A Ideas-A Prof Dev-A
Overall - Avg Agreement on Each Statement
Strongly Disagree Strongly Agree Disagree Agree Neutral
Decisions are made in a timely fashion. Communication of budget decisions to employees is effective. Communication and collaboration among departments are effective. Overall there have been positive changes in the NCC work environment in the past three years. The administration promotes teamwork and cooperation among employees.
82.3 70.8 81.8 75.0 70.0 78.0 78.2 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 Vision-A Coop-A Promote-A Needs-A Diversity-A Changes-A Relations-A Place-A Policies-A Collaborate-A Budget-A Goals-A Govern-A Data-A Resources-A Timely-A Participate-A Decision-A Perform-A Tech-A Rely-A Expect-A Concerns-A Supervisor-A Ideas-A Prof Dev-A
Overall - % Rating of Agreement
% Disagree % Neutral % Agree
The needs of the students are important to college employees.
Many statements had sizable % neutral
I have sufficient information to perform my job. I am comfortable discussing concerns with my direct supervisor. NCC is a good place to work. The college provides adequate technology to do my job. I can rely on my colleagues/co-workers, when needed, to help get the job done. My immediate supervisor is fair and objective.
32.6 32.3 37.4 30.3 33.1 32.6 37.9 35.4 35.1 34.1 42.3 32.6 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 Vision-A Coop-A Promote-A Needs-A Diversity-A Changes-A Relations-A Place-A Policies-A Collaborate-A Budget-A Goals-A Govern-A Data-A Resources-A Timely-A Participate-A Decision-A Perform-A Tech-A Rely-A Expect-A Concerns-A Supervisor-A Ideas-A Prof Dev-A
Overall - % Rating of Agreement
% Disagree % Neutral % Agree
Decisions are made in a timely fashion. Communication of budget decisions to employees is effective. Overall there have been positive changes in the NCC work environment in the past three years. The administration promotes teamwork and cooperation among employees. Communication and collaboration among departments are effective. Staff & faculty know what the institution’s strategic long-range goals are.
Strongly Disagree=1 to Strongly Agree=5
The needs of the students are important to college employees. My immediate supervisor is fair and objective. I am comfortable discussing concerns with my direct supervisor. Communication and collaboration among departments are effective. Communication of budget decisions to employees is effective.
4.0 3.7 3.3 3.8 4.0 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 Learning Evolving Effectiveness Affordability Campus
Overall - Avg Performance Level
Very Poorly Very Well Poorly Well Neutral
Ensure the Campus is Attractive, Safe, Inclusive, and Meets Projected Programmatic Needs. Maintain Affordability: Tuition, Financial Aid, and Resource Development. Ensure Institutional Effectiveness through Planning, Assessment and Communication. Meet the Evolving Needs of NCC's Region, Community, and Business and Industry Partners. Provide Valuable Learning Experience for All Students.
Ensure the Campus is Attractive, Safe, Inclusive, and Meets Projected Programmatic Needs. Maintain Affordability: Tuition, Financial Aid, and Resource Development. Ensure Institutional Effectiveness through Planning, Assessment and Communication. Meet the Evolving Needs of NCC's Region, Community, and Business and Industry Partners. Provide Valuable Learning Experience for All Students.
15.6 43.0 81.8 63.1 41.4 67.7 77.3 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 Learning Evolving Effectiveness Affordability Campus
Overall - % Performance Level
% poorly % neutral % well
4.1 4.3 3.0 3.3 3.5 3.3 3.3 4.0 3.9 3.6 4.0 3.8 3.4 3.9 3.9 3.9 3.9 4.0 3.9 3.7 4.1 4.0 4.1 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 Maintenance Campus Security Flow Info Website Hiring Response Collaboration Orientation Acad Affairs Marketing & PR Library Media Services Presidents Office IT HR Business Office Online Learning Coord Advising Ct Acad Success Ct Admissions Disability Office Financial Aid Registrar
Departments & Activities - Avg Satisfaction
Orientation Process for New Adjunct Faculty The Level Of Collaboration Across The Institution Extent To Which Management Listens & Respond Appropriately To Employee Problems, Complaints & Suggestions Process For Recruiting And Hiring Faculty And Staff Flow Of Information Between Depts & Offices
Very Dissatisfied Very Satisfied Dissatisfied Satisfied Neutral
33.3 27.5 28.1 24.6 81.2 85.1 36.5 48.9 47.7 46.2 67.3 71.8 74.2 71.3 70.5 76.6 73.0 75.8 77.9
10 20 30 40 50 60 70 80 90 100 Maintenance Campus Security Flow Info Website Hiring Response Collaboration Orientation Acad Affairs Marketing & PR Library Media Services Presidents Office IT HR Business Office Online Learning Coord Advising Ct Acad Success Ct Admissions Disability Office Financial Aid Registrar
Departments & Activities - % Satisfaction
% dissatisfied % neutral % satisfied
The Level Of Collaboration Across The Institution Extent To Which Management Listens & Respond Appropriately To Employee Problems, Complaints & Suggestions Flow Of Information Between Depts & Offices
The Level Of Collaboration Across The Institution Extent To Which Management Listens & Respond Appropriately To Employee Problems, Complaints & Suggestions Flow of Information Between Depts & Offices
Very Dissatisfied=1 to Very Satisfied=5
Average Satisfaction
42 student(s) 9 community 7 staff 6 campus 5 programs 5 faculty 5 support 5 events 5 good
28 student(s) 27 communication 18 faculty 17 staff 9 departments 7 better 7 time 6 classes
What do you see as the top three priorities that would most benefit students?
41 student(s) 19 class(es) 10 programs 7 academic 6 communication 6 courses
9 student(s) 9 faculty 7 NCC 6 staff 5 experience 5 programs 4 departments 4 office 4 open