SLIDE 1
Information Flow The Secret to Studio Structure Jesse Schell TSP - - PowerPoint PPT Presentation
Information Flow The Secret to Studio Structure Jesse Schell TSP - - PowerPoint PPT Presentation
Information Flow The Secret to Studio Structure Jesse Schell TSP Symposium 2014 Common Studio Problems I dont know how to structure management! I dont know how to manage this project! Another miscommunication with a client!
SLIDE 2
SLIDE 3
SLIDE 4
Common Studio Problems
- I don’t know how to structure management!
- I don’t know how to manage this project!
- Another miscommunication with a client!
- We have too many meetings!
- Our team has low morale!
- Our game is LATE!
- Our game SUCKS!
SLIDE 5
SLIDE 6
SLIDE 7
SLIDE 8
The formation of a higher-level unit by integrating lower-level units will succeed only if the emerging organization acquires the appropriate “technologies” for passing information among its members. – Thomas Seeley, The Wisdom of the Hive
SLIDE 9
SLIDE 10
SLIDE 11
SLIDE 12
SLIDE 13
SLIDE 14
The Lens of Information Flow?
SLIDE 15
Individual
SLIDE 16
Studio
SLIDE 17
Press Licensor Outsource Partner Studio Publisher Players
World
SLIDE 18
SLIDE 19
SLIDE 20
Opinions Facts Emotions Processes Projects People
SLIDE 21
SLIDE 22
Face to Face Skype Phone Email
More Info Less Info
SLIDE 23
Email Conventions
SLIDE 24
Spatial Layout
Who sits where? Why? Craft vs. Projects Who needs a door?
SLIDE 25
A little distance can be a LOT of distance
SLIDE 26
SLIDE 27
SLIDE 28
SLIDE 29
SLIDE 30
Agile Development
SLIDE 31
Other Rituals
SLIDE 32
Free Food Blocks Info!
SLIDE 33
SLIDE 34
SLIDE 35
Matrix Management: Projects, Process, and People
SLIDE 36
Info Flow So Far
Four Persistent Structures
- 1. Email Conventions
- 2. Spatial Layout
- 3. Regular Meetings
- 4. Org Charts
SLIDE 37
What blocks info flow?
Too much trouble I didn’t know! NOISE! So many kinds of noise! 1) Noise in my head! 2) Noise in the office! a) Interruptions! b) Lying! 3) Noise from the publisher!
SLIDE 38
Beeman’s Meddling Matrix
Success Fail Meddling No Meddling My meddling worked! Gulp! I’m useless! I should have meddled! I did all I could.
SLIDE 39
What blocks info flow?
Too much trouble I didn’t know! NOISE! Mental ruts It’s a secret! Fear
SLIDE 40
So Many Kinds of Fear!
- The boss will be mad!
- Sue’s feelings will be hurt.
- Everyone will laugh at me.
- I might make a mistake.
- The client will be disappointed.
- I could lose the respect of the team.
- Everyone will know I’m really a fraud.
SLIDE 41
Casciaro & Lobo’s Matrix
SLIDE 42
Collective Intelligence
- Dr. Anita Wooley
- Three factors
- 1. Social Sensitivity (the “eyes” test)
- 2. Conversational turn-taking
- 3. The number of women in the group
SLIDE 43
Opinions Facts Emotions Processes Projects People
Three charts!
Org Chart Project Hierarchy Affective Hubs
SLIDE 44
SLIDE 45
Six Kinds of Jerks
- 1. The Inaccessible Jerk
- I can’t get the info I need!
- 2. The Unreliable Jerk
- I can’t trust your info!
- 3. The Rigid Jerk
- You are ignoring important info!
- 4. The Disrespectful Jerk
- You’ll spread bad info about me!
- 5. The Vague Jerk
- Was that even information?
- 6. The Unfair Jerk
- If I give you info, you’ll use it against me!
SLIDE 46
Studios with good info flow say…
- I know how to structure management!
- I know how to manage this project!
- No miscommunication with clients!
- We have the right meetings!
- Our team has great morale!
- Our game is ON TIME!
- Our game ROCKS!
SLIDE 47
If f the e energy is is reall ally flo flowi wing fr freely, the the brush h pa paints by its tsel elf, the the ca camer mera phot photographs hs, the the scu culpture for
- rms
ms, the the wor
- rds write, the
the dance ce da dance
- ces. The
The cr crea eator
- r of
- f the
the art, t, the the subject of
- f the
the art, t, a and d the the ex expression i its tsel elf mer merge in into a a sin single le process s in in wh whic ich there is is no
- ref
eflection
- n or
- r eva
evaluation, just the the ar art man anif ifest sting it itse self.
- Zen
en Maste ter John John Daido
- Loor
Loori
SLIDE 48