Independent perspective Martin Pollock Siemens Energy Services - - PowerPoint PPT Presentation

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Independent perspective Martin Pollock Siemens Energy Services - - PowerPoint PPT Presentation

Domestic Metering Innovation Independent perspective Martin Pollock Siemens Energy Services What the utilities want vs What the residential consumer wants Competitive price Lowest cost to serve No estimated bills 1 Settlement performance


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SLIDE 1

Independent perspective

Domestic Metering Innovation

Martin Pollock Siemens Energy Services

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SLIDE 2

What the utilities want vs What the residential consumer wants

Lowest cost to serve Settlement performance Regulatory and Legal obligations met Industry obligations met Minimum number of reads Minimum call centre activity No credit risk No bad debt Competitive price No estimated bills1 Safety Reliability Ability to optimise Ability to exploit offers Minimum inconvenience Special service on demand

Meters, interval recording, load limiting, instantaneous consumption, daily/weekday/weekend averages, innovative solutions, additional services

  • 1. In prepay this is manifest as a desire to match expenditure to income, in value and time. People who are paid weekly, want to spend weekly.

Conclusion: consumers have just as much direct interest in better data as utilities do

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SLIDE 3

Sophisticated Meters

The case has been considered for the “sophisticated meter” Cost not justified on core functionality so:

  • Time of use pricing
  • Load reduction
  • Reduction in peak demand
  • Real-time control

But why would anyone want to put all this in a meter especially considering its likely location? Already conceded that remote display/interaction is needed Conclusion: Put the sophistication where the user interaction is.

  • Other functions e.g. security,

fire alarms

  • Remove factors which do not

support case (safety)

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SLIDE 4

Share of overall costs broken down by sub component

  • 1. Source: DataMonitor

£6.75 £6.48 £6.88 £6.70 £6.75 £6.25 £7.12 £4.12 £3.78 £3.22 £3.38 £2.87 £2.69 £2.81 £2.40 £2.27 £2.34 £2.24 £2.36 £1.97 £10.07 £8.65 £8.54 £8.44 £8.60 £8.12 £6.69 £3.58 £23.74 £21.31 £20.91 £20.86 £20.46 £20.30 £18.46 £0 £5 £10 £15 £20 £25 £30 npower Centrica Scottish Power UK Average Powergen EDF Energy SSE Cost per customer

Total service centre costs per customer Total payment costs per customer Total billing costs per customer Total metering costs per customer Cost to serve per customer

Relative costs across industry

Total cost to serve1

  • The highest cost operator is 29% above the lowest
  • Operator with the highest metering costs has the lowest overall costs

Ave

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SLIDE 5

Simple is best

AMR “smart” scheme architecture

TV

Internet PSTN GSM

Utility

Home

Meter

.. . . .

Meter

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SLIDE 6

Simple is best

AMR “smart” scheme architecture

TV

Internet PSTN GSM

Utility

Home

Meter

.. . . .

Meter

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SLIDE 7

Simple is best

AMR “smart” scheme architecture

TV

Internet PSTN GSM

Utility

Home

Meter

.. . . .

Meterinfo

Meter

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SLIDE 8

Simple is best

AMR “smart” scheme architecture

TV

Internet

Utility

Home

Meter

.. . . .

Meterinfo

PC

Meter

PSTN GSM

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SLIDE 9

The cost of AMR has fallen

Frequency of data packets Cost per year

Manual Trad AMR New AMR

5 10

Break-even has fallen from ~10 to ~2 packets per year

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SLIDE 10

Innovation

Metering would be smart and innovative if it..

  • Improved quality of service
  • Reduced overall cost to serve
  • Increased consumer choice
  • Enabled increased awareness of energy usage (emissions)
  • Enabled efficient consumption (cost)
  • Offered a practical national deployment route
  • Delivered identifiable primary benefits (no estimated bills)
  • Enabled suppliers to optimise consumer value propositions