Independent perspective Martin Pollock Siemens Energy Services - - PowerPoint PPT Presentation
Independent perspective Martin Pollock Siemens Energy Services - - PowerPoint PPT Presentation
Domestic Metering Innovation Independent perspective Martin Pollock Siemens Energy Services What the utilities want vs What the residential consumer wants Competitive price Lowest cost to serve No estimated bills 1 Settlement performance
What the utilities want vs What the residential consumer wants
Lowest cost to serve Settlement performance Regulatory and Legal obligations met Industry obligations met Minimum number of reads Minimum call centre activity No credit risk No bad debt Competitive price No estimated bills1 Safety Reliability Ability to optimise Ability to exploit offers Minimum inconvenience Special service on demand
Meters, interval recording, load limiting, instantaneous consumption, daily/weekday/weekend averages, innovative solutions, additional services
- 1. In prepay this is manifest as a desire to match expenditure to income, in value and time. People who are paid weekly, want to spend weekly.
Conclusion: consumers have just as much direct interest in better data as utilities do
Sophisticated Meters
The case has been considered for the “sophisticated meter” Cost not justified on core functionality so:
- Time of use pricing
- Load reduction
- Reduction in peak demand
- Real-time control
But why would anyone want to put all this in a meter especially considering its likely location? Already conceded that remote display/interaction is needed Conclusion: Put the sophistication where the user interaction is.
- Other functions e.g. security,
fire alarms
- Remove factors which do not
support case (safety)
Share of overall costs broken down by sub component
- 1. Source: DataMonitor
£6.75 £6.48 £6.88 £6.70 £6.75 £6.25 £7.12 £4.12 £3.78 £3.22 £3.38 £2.87 £2.69 £2.81 £2.40 £2.27 £2.34 £2.24 £2.36 £1.97 £10.07 £8.65 £8.54 £8.44 £8.60 £8.12 £6.69 £3.58 £23.74 £21.31 £20.91 £20.86 £20.46 £20.30 £18.46 £0 £5 £10 £15 £20 £25 £30 npower Centrica Scottish Power UK Average Powergen EDF Energy SSE Cost per customer
Total service centre costs per customer Total payment costs per customer Total billing costs per customer Total metering costs per customer Cost to serve per customer
Relative costs across industry
Total cost to serve1
- The highest cost operator is 29% above the lowest
- Operator with the highest metering costs has the lowest overall costs
Ave
Simple is best
AMR “smart” scheme architecture
TV
Internet PSTN GSM
Utility
Home
Meter
.. . . .
Meter
Simple is best
AMR “smart” scheme architecture
TV
Internet PSTN GSM
Utility
Home
Meter
.. . . .
Meter
Simple is best
AMR “smart” scheme architecture
TV
Internet PSTN GSM
Utility
Home
Meter
.. . . .
Meterinfo
Meter
Simple is best
AMR “smart” scheme architecture
TV
Internet
Utility
Home
Meter
.. . . .
Meterinfo
PC
Meter
PSTN GSM
The cost of AMR has fallen
Frequency of data packets Cost per year
Manual Trad AMR New AMR
5 10
Break-even has fallen from ~10 to ~2 packets per year
Innovation
Metering would be smart and innovative if it..
- Improved quality of service
- Reduced overall cost to serve
- Increased consumer choice
- Enabled increased awareness of energy usage (emissions)
- Enabled efficient consumption (cost)
- Offered a practical national deployment route
- Delivered identifiable primary benefits (no estimated bills)
- Enabled suppliers to optimise consumer value propositions