Improving equity of service delivery through water kiosk mapping in - - PowerPoint PPT Presentation

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Improving equity of service delivery through water kiosk mapping in - - PowerPoint PPT Presentation

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Improving equity of service delivery through water kiosk mapping in Low Income Areas in Lilongwe, Malawi Martin Meke Programme Officer Urban WaterAid Malawi 6 th RWSN Forum 2011 - Uganda 6 th International Rural Water Supply Network Forum :

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6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

Improving equity of service delivery through water kiosk mapping in Low Income Areas in Lilongwe, Malawi

Martin Meke Programme Officer – Urban WaterAid Malawi 6th RWSN Forum 2011 - Uganda

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Population density of Lilongwe

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Situation

  • 650,000 people live in Lilongwe City. Over 60%

living in Low-Income Areas (LIAs).

  • Water supply coverage = 85 – 98% for Urban

areas in Malawi.

  • Number of existing kiosks – over 570; 480 in

Lilongwe Water Board (LWB) billing system

  • Overwhelming number of users per kiosk in low-

income areas

  • The Malawi Peri-Urban Water Supply and

Sanitation project

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Water Supply Challenges

  • Poor people double-charged for their water
  • Inadequate charging systems
  • Power and communities’ disillusionment
  • Vandalism of facilities
  • Lack of maintenance
  • Lack of transparency in billing
  • Inefficient billing system
  • No network monitoring system

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Aims and objectives

  • Collect geo-referenced information from all water

distribution kiosks across the LIAs in Lilongwe.

  • Establish a comprehensive assessment of the existing

water supply services.

  • Compare service levels with population data and

satellite imagery to measure water supply coverage and access.

  • Inform the planning process for the rehabilitation

and equitable extension of water supply services through developing new kiosks.

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Methodology

  • Data collection from all kiosks in LIAs

– Functionality; Users; Management; Price

  • The information collected was encoded to the

Spreadsheet Water Point Mapper

  • Maps were visualised in Google Earth

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Results

  • 1. New kiosk sites were determined:
  • To determine the location for new kiosks, a mapping

function called the Acceptable Access Distance map was applied.

  • In the map, each water kiosk was represented with

an icon depicting functional status and an opaque ‘sphere of influence’ surrounding each water point.

  • The radius of each sphere was set at 200-meters

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Acceptable access distance

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Community engagement

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Water kiosk functionality

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

Area name Total number

  • f kiosks

Non functional kiosks % Non functionality

39 9 7 77.8 Area 53 38 25 65.8 49 22 11 50 Area 44 10 5 50 56 98 38 38.8 24 36 8 22.2

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Kiosk management systems

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

Management system Frequency Percent Cumulative Percent

WUA 319 57.3 57.3 Roman Catholic 3 .5 57.8 LWB/Dealer 179 32.1 89.9 LWB 28 5.0 95.0 LWB/CCODE 2 .4 95.3 Market centre committee 2 .4 95.7 Unity Youth Organisation 2 .4 96.1 Missing information 22 3.9 100.0 Total 557 100.0 100.0

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Digital photographs

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Project outputs

So far:

  • 169 sites were identified, agreed with the

community and approved by the water utility.

  • 27 kiosks and 12 tap stands have so far been

constructed servicing close to 10,000 people in LIAs.

  • Additional 50 kiosks will be completed by the

end of December 2011.

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Issues to note

  • Some Google Earth images were not very clear due

to clouds and shadows. This meant that some physical structures on the ground were obscured.

  • Downloading can be a problem if there are

software/connectivity challenges.

  • The tool requires some form of literacy as to some

the map is difficult to understand.

  • During site identification, some took time to

appreciate the role of the maps.

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Conclusions

  • Water point mapping provided an aerial view which

helps to show distribution of water points in relation to physical development in the LIAs.

  • Provided an opportunity for using evidence in

resource allocation and planning.

  • Ensure the database is kept updated and the maps

are conveying an accurate picture of the reality of service delivery.

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011

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Thank-you

Zikomo kwambiri Asante sana thank you!!

6th International Rural Water Supply Network Forum : Kampala, Uganda : 29th Nov-1st Dec 2011