“ When people receive in terms of facts and figures, it is unwise to transmit in terms of hearts and flowers.” I MPACTING B OARD AND S TAFF R ELATIONSHIPS S USAN L. N EWTON A PRIL , 2014
W ORKSHOP BENEFITS Enhances self awareness Highlights personality differences Helps individuals build communication patterns Builds the team Helps individuals become aware of their differences 2
I NTRODUCTION TO M YERS -B RIGGS The most widely used psychological/personality tool in world based on the work of Carl Jung (Katherine Briggs and Isabel Myers) Provides a view of personality – to understand ourselves and others Describes preferences (not skills or abilities) All preferences are of equal importance – every type/individual has special gifts Preferences are not absolutes – everyone uses all functions It explains behavior; it doesn’t excuse it. Each function grows stronger with use, weaker with disuse. We generally increase our use of our non-preferred functions as we grow and mature. Keep in mind that you will find a wide range of behavior within an MBTI “type” – so avoid stereotyping or pigeonholing. 3
T HE FOUR PREFERENCE PAIRS Introversion Extraversion Energy directed outward Energy directed inward Take in information Make decisions Judging Perceiving Sensing Feeling iNtuition Thinking 4
W HERE THE NATURAL FOCUS LIES External World Internal World Extraverted Type Introverted Type 5
H OW W E G ATHER & G ENERATE I NFORMATION Possibilities Stored Data Connections Patterns Stored Data New Idea New Idea More New Ideas Future Past Experience Sensing Type iNtuitive Type 6
H OW W E A PPROACH D ECISION -M AKING 3 3 Conclusion Conclusion 2 2 1 1 1 1 Steps back from the situation Puts self into the situation 2 2 Takes a detached look at the situation Assesses how s/he would experience the situation 3 3 Makes a personalized, subjective Makes an objective and logical decision decision 7 Thinking Type Feeling Type
H OW W E A PPROACH T ASKS AND D EADLINES Timeline Just in Time! Deadline Deadline Judging Type Perceiving Type 8
S ELF -S ELECTION 9
T HE T YPE T ABLE * ISTJ ISFJ INFJ INTJ Most responsible Most loyal Most contemplative Most Independent Dependable, Detailed, devoted, Conceptual, deep, Analytical, firm, organized, realist, patient, practical, idealistic, intense, global, organized, sensible, thorough quiet, responsible loyal, sensitive private, theoretical, visionary ISTP ISFP INFP INTP Most pragmatic Most artistic Most idealistic Most conceptual Adaptable, Caring, gentle, loyal, Committed, curious, Autonomous, adventurous, factual, modest, observant, devoted, cognitive, logical, logical, realistic trusting empathetic, gentle, precise, speculative imaginative ESTP ESFP ENFP ENTP Most spontaneous Most generous Most optimistic Most inventive Adaptable, alert, Casual, cooperative, Creative, curious, Adaptive, easygoing, energetic, friendly, playful, expressive, challenging, clever, outgoing, pragmatic sociable, tolerant imaginative, restless enterprising, outspoken, strategic ESTJ ESFJ ENFJ ENTJ Most hard charging Most harmonizing Most persuasive Most commanding Decisive, efficient, Conscientious, loyal, Appreciative, Challenging, logical, objective, planful, responsible, congenial, expressive, controlled, structured sociable, tactful personable, methodical, 10 supportive opinionated, * Consulting Psychologists Press
L ET ’ S LOOK AT THIS ROOM 11
P ROFILE OF THIS “ ORGANIZATION ” – A PRIL 16 Organization type = INFJ ISTJ ISFJ INFJ INTJ X XX XXX XXX 11.6% GP 13.8% GP 1.5% GP 2.1% GP E = 31% I = 69% (54/46 GP) Mark L. S = 37% N = 63% (70/30 GP) ISTP ISFP INFP INTP Xiong T = 31% F = 69% (50/50 GP) X X 5.4% GP 8.8% GP 4.4% GP 3.3% GP J = 75% P = 25% (55/45 GP) ESTP ESFP ENFP ENTP Temperament XX 4.3% GP 8.5% GP 8.1% GP 3.2% GP NF = 44% (17%GP) ESTJ ESFJ ENFJ ENTJ NT = 19% (10% GP) XX X 8.7% GP 12.3% GP 2.5% GP 1.8% GP SP = 6% (27% GP) SJ = 31% (46% GP) 12
I T ’ S TIME ! Your Results ! What surprises you? What questions do you have? Is it you? 13
G ROUP DISCUSSION 1. In what areas is the organization well represented? 2. What areas are NOT well represented by the organization? 3. What might the organization do well? 4. What may this organization overlook or avoid? 14
S TRENGTHS AND POTENTIAL PITFALLS FOR THIS “ ORGANIZATION ” Seen as warm, cooperative and Can become intolerant of others sympathetic in interactions with whose values appear to be different others Once a strong relationship is formed, Learning is enhanced by small can be too trusting and others can group discussions creating a take advantage of that supportive climate Can worry about offending others and Inclusive of others, putting energy what the human costs may be into tasks and activities that build May believe so strongly in human enduring relationships potential that they often have Typically driven by their vision of undeveloped criteria for human well-being differentiating skill sets Often put other people and their When results clash with people causes before own personal needs concerns, can get off task Like to reframe situations in Don’t market themselves well and unique ways; seek to clarify with usually avoid public speaking open ended questions Can depend on a few relationships, limiting perspective and networking 15
P ROFILE OF THIS “ ORGANIZATION ” – A PRIL 15 Organization type = ENFJ ISTJ ISFJ INFJ INTJ X XX XX 11.6% GP 13.8% GP 1.5% GP 2.1% GP E = 54% I = 46% (54/46 GP) Mark L. S = 31% N = 69% (70/30 GP) ISTP ISFP INFP INTP Xiong T = 38% F = 62% (50/50 GP) X 5.4% GP 8.8% GP 4.4% GP 3.3% GP J = 54% P = 46% (55/45 GP) ESTP ESFP ENFP ENTP Temperament XXX XX 4.3% GP 8.5% GP 8.1% GP 3.2% GP NF = 46% (17% GP) ESTJ ESFJ ENFJ ENTJ NT = 23% (10% GP) X X 8.7% GP 12.3% GP 2.5% GP 1.8% GP SP = 0% (27% GP) SJ = 31% (46% GP) 16
S TRENGTHS AND POTENTIAL PITFALLS FOR THIS “ ORGANIZATION ” Learning is generally enhanced by Often need to demonstrate a quicker opportunities to share insights, understanding of situations speculate Under stress, they can seem hasty, They like supportive environments impulsive and even hardheaded to test out ideas and creative May lack awareness of their impact on expressions others Engage by working on people Their energetic style may seem (rather than technical) issues pressuring and their comments may Resourceful in interactions; have seem too personal an initiating and approachable Genuinely like people but may not nature take time to look carefully at their Spend more time on relationship assets and liabilities building then selling ideas Global thinkers who may at times lack Action-oriented, outgoing a detailed, technical focus if the issue individuals who are idealistic about is not terribly important to them the future 17
T EMPERAMENT AND LEADERSHIP STYLE NFs – Concerned with the possibilities for people and maintenance of team relationships needed for a healthy team. Can be too idealistic, downplay faults of others, spend too much time on people issues. Leadership Style INFJ: personal, predictable and quiet INFP: caring, democratic, participative and unassuming ENFP: outgoing, democratic, participative and energetic ENFJ: democratic, participative and people-oriented NTs – Visionary and conceptual in their perspective and good systems thinkers in regard to team functioning and goal achievement. Can be too competitive, failure to be patient with those needing more information; outspoken. Leadership Style INTJ: planning-oriented, visionary and single-minded INTP: principle-oriented, visionary and autonomous ENTP: communications-oriented, visionary and autonomous ENTJ: action-oriented, visionary and takes charge SJs – Organized and methodical in translating concepts and team members’ viewpoints into attainable and measurable results. Can be too bureaucratic, reluctant to risk or experiment. Leadership Style ISTJ: authoritarian, direct, respectful of hierarchy ISFJ: caring, rules-oriented, quiet ESTJ: results-oriented, cooperative, authoritarian and decisive ESFJ: softly authoritarian, decisive, respectful of hierarchy SPs – Open and spontaneous “can do” attitude that helps the team problem solve and deal with the unexpected. Can be too expedient, jump from project to project without finishing tasks before moving on, may push ahead too soon. Leadership Style ISTP: egalitarian, pragmatic and expedient 18 ISFP: understanding, humane and easygoing ESTP: pragmatic, expedient and does it with flair ESFP: easygoing yet pragmatic, expedient
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