SLIDE 2
Introduction
Mathieu Nicodème 20 years of International Sales Worked in Europe, Latin America, US, Asia
and Middle East
Enjoy the field
SLIDE 3 T
How to expand your business
internationally
A check list of important aspect to
consider
A few advices regarding the inevitable
questions raised by international partners and distributors
SLIDE 4
A Journey
SLIDE 5
A Journey in 1987
SLIDE 6
A Journey in 1987
If you don’t go, you don’t know!
SLIDE 7
A Polish Company: Podróż
Polish SMB less than 50 employees Successful in Poland right now Develop their own solution Consist of hardware and software Subscription/Service model possible B2B market Standalone solution Can be integrated
SLIDE 8
Podróż wants to go International
How to make it work? How to make it worth?
SLIDE 9
Where to go
SWOT What is the competition doing? What kind of price do they have? What is their distribution model? Identify the best potential Take advantage of incoming demands
SLIDE 10 Prepare
Everybody must be on board Translate and adapt :
- Marketing material
- Sales material
- Invoices and certificate
Specific norms / Usage? Define your first customer
Sector / Type / Name
Integration capacity (Manual, API, SDK) Local marketing event targeting your
prospects
SLIDE 11
Why a local partner?
Important for Support / Sales / Marketing Language and culture Customers from your target group Will assume part of the financial risk Will be instrumental is adapting your
marketing and communication within the local market
POS with other solution related
SLIDE 12 Contracts
First contract should be simple and
straight to the points
Quantities should be mentioned Exclusivity:
- Time limited
- Territory/Sectors restricted
- Quantity/Success motivated
SLIDE 13 4 types of partners – part 1
Distributors
- To sell quantities over reseller and/or
customers
- Will expect marketing investments and fast
selling
Integrator
- To sell solution within a project
- Could be one shot, could be with every
project
- Hard work but rewarding eventually
SLIDE 14 4 types of partners – part 2
Local Sales Office
- Dedicate one or more Sales People to market
the solution
- Usually ask for a retainer (3 to 5K a month)
and kick back on sales
=> Can be a good solution to start a market but it is rarely a miracle solution. Be present, be active and do not waste time to reconsider
SLIDE 15 4 types of partners – part 3
VAR
- Real money via the integration and/or the
support
- Should be interested in the subscription.
- Need a well documented API/SDK
- Will require good support for development
=> If the model is right this is a win-win situation
SLIDE 16
SELL !
SLIDE 17 T
Be close to the sales process to
understand what is working and what is slowing you down
Focus on a limited amount of sectors to
have a good understanding of your potential
If a partner is involved, join the party to
visualize the process and the results.
SLIDE 18
Conclusion
Specially in the EU context, it is easy to
recruit customers outside of your usual areas of work
It does not have to be expensive Do not believe in stereotype but know
them
Be open minded but not naive
SLIDE 19
Thank you - Dziękuję Ci
Mathieu Nicodème Mathieu.nicodeme@gmail.com +358 40 500 5470
SLIDE 20
3 CASES
SLIDE 21
The Publisher goes to Middle East
Invest in local marketing event and
dedicate sales and technical forces to the market
After 8 months, a customer is ready to
buy, but it needs an Arabic version
Cost for Arabic localization are too
expansive, no common ground, the market is abandoned
SLIDE 22 Startup wants to recruit VAR
Major account in France requesting a
deployment of the solution within its
VAR will do the integration, the
translation and the support of the solution
Software architecture forbid the insertion
- f a layer between the customer and the
Startup
Project is abandoned
SLIDE 23
Specialist goes to Germany
Startup makes a market study to identify
the biggest actors in the laboratory sector in Germany
Using a local support, meeting are set
with key actors of these companies
Within 12 months 2 major actors are
deploying the solution and 2 others are evaluating.
SLIDE 24
Thank you - Dziękuję Ci
Mathieu Nicodème Mathieu.nicodeme@gmail.com +358 40 500 5470