Hiscox Ltd Preliminary results For the year ended 31 December 2015 - - PowerPoint PPT Presentation

hiscox ltd preliminary results
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Hiscox Ltd Preliminary results For the year ended 31 December 2015 - - PowerPoint PPT Presentation

Hiscox Ltd Preliminary results For the year ended 31 December 2015 A good year Premium growth of 10.7% (2014: 3.3%) Hiscox Retail now 50% of Group GWP Profit before tax 216.1m (2014: 231.1m) Combined ratio 85.0% (2014:


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SLIDE 1

Hiscox Ltd Preliminary results

For the year ended 31 December 2015

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SLIDE 2

A good year

  • Premium growth of 10.7% (2014: 3.3%)

– Hiscox Retail now 50% of Group GWP

  • Profit before tax £216.1m

(2014: £231.1m)

  • Combined ratio 85.0% (2014: 83.9%)
  • Return on equity 16.0% (2014: 17.1%)
  • Total dividend for year 40.0p:

second interim 32.0p (special 16.0p, final equivalent 16.0p)

1

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SLIDE 3

Strategy of balance working

2

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SLIDE 4

Financial performance

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SLIDE 5

Full year 2015 £m Full year 2014 £m Gross premiums written 1,944.2 1,756.3 Net premiums written Net premiums earned 1,571.8 1,435.0 1,343.4 1,316.3 Investment return on financial assets Foreign exchange gains 33.7 15.2 56.4 5.0 Profit before tax Profit after tax 216.1 209.9 231.1 216.2 Basic earnings per share (p) Interim/final equivalent dividend (p) Additional return (p) Net asset value £m p per share 72.8 24.0 16.0 1,528.8 545.0 67.4 22.5 45.0 1,454.2 462.5 Return on equity after tax 16.0% 17.1%

A strong result

4

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SLIDE 6

31 December 2015 31 December 2014

Hiscox Retail £m Hiscox London Market £m Hiscox Re £m Corporate Centre £m Total £m Hiscox Retail £m Hiscox London Market £m Hiscox Re £m Corporate Centre £m Total £m Gross premiums written 975.6 585.2 383.4 ‒ 1,944.2 891.1 510.9 354.3 – 1,756.3 Net premiums written 919.6 427.2 225.0 ‒ 1,571.8 825.9 336.9 180.6 – 1,343.4 Net premiums earned 870.4 383.9 180.7 ‒ 1,435.0 790.7 332.5 193.1 – 1,316.3 Investment result – Financial assets 17.2 6.7 3.3 6.5 33.7 25.9 8.9 9.4 12.2 56.4 Foreign exchange gains/(losses) (8.1) 6.7 8.3 8.3 15.2 (5.1) 9.0 2.7 (1.6) 5.0 Profit/(loss) before tax 73.3 59.9 97.5 (14.6) 216.1 78.1 62.6 105.6 (15.2) 231.1 Combined ratio 93.5% 85.7% 46.6% ‒ 85.0% 93.5% 84.2% 49.8% – 83.9% Combined ratio excluding monetary FX 92.6% 87.8% 51.4% ‒ 85.7% 92.9% 87.2% 51.6% – 84.7%

Segmental analysis

5

Business segments described in appendices.

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SLIDE 7

31 December 2015 31 December 2014 Asset allocation % Annualised return % Return £000 Asset allocation % Annualised return % Return £000 Bonds £ 12.3 1.1 15.1 2.1 US$ 51.2 0.9 52.6 1.2 Other 8.9 0.6 10.1 1.9 Bonds total 72.4 0.9 21,585 77.8 1.5 36,714 Equities 7.2 4.0 10,410 7.8 7.6 17,604 Deposits/cash/ bonds <3 months 20.4 0.4 1,685 14.4 0.4 2,037 Actual return 1.0 33,680 1.8 56,355 Group invested assets £3,609m £3,245m

Solid investment performance

6

Before fees, derivative positions and investments in insurance linked funds.

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SLIDE 8

70.7 17.0 10.8 1.5 USD GBP EUR CAD

Portfolio – asset mix High-quality, conservative portfolio

7

Investment portfolio £3,609m as at 31 December 2015

  • Cash higher due

to proceeds from subordinated debt issuance

  • Risk assets at 7.2%
  • High credit quality

maintained

  • Yield to maturity of bond

portfolio at 1.3%

  • Average bond duration:

18 months

32.7 18.5 16.3 17.6 13.1 1.8 Gvt. AAA AA A BBB BB and below 72.4 20.4 7.2 Bonds Cash Risk assets Asset allocation Bond credit quality Bond currency split

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SLIDE 9

Capital management Supporting growth

8

  • Changing requirements: growth opportunities and business mix

moving to longer-tail

  • Optimising balance sheet structure

– Subordinated debt issue: £275m at 6.125% – Proceeds used to pay down shorter duration Letter of Credit by $458m – $500m bank facility will remain undrawn until appropriate

  • pportunities arise
  • Capital management priorities

– Maintain progressive core dividend – Retain balance of earnings to support profitable growth

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SLIDE 10

A.M. Best (catastrophe stressed) Standard & Poor's Fitch ratings Group capital model (economic) Group capital model (regulatory) Bermuda solvency capital requirement

Capital requirement

9 £1.80bn available capital £1.71bn available capital (post return)

Rating agency assessments shown are internal Hiscox projections of the agency capital requirements on the basis of projected 2015 year end results. Hiscox uses the internally developed Group capital model to assess its own capital needs on both a trading (economic) and purely regulatory basis. All capital requirements have been normalised with respect to variations in the allowable capital in each assessment for comparison to a consistent available capital figure. The available capital figure comprises shareholders’ equity and subordinated debt.

Economic Regulatory

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SLIDE 11

Cautious reserving approach unchanged Reserve releases £206m (2014: £172m)

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Loss development by accident year

0.70 0.75 0.80 0.85 0.90 0.95 1.00 1.05 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 Ultimate net claims 2007 2008 2009 2010 2011 2012 2013 2014

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SLIDE 12

Focus remains on growing shareholder value

11

Net asset value (£m)

  • Compound growth of 8%
  • Dividends and capital

returns since 2012: £750m

  • Total shareholder returns
  • ver ten years: £1,068m

682 824 951 1,121 1,266 1,256 1,365 1,409 1,454 1,529 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

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SLIDE 13

Underwriting

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SLIDE 14

Mixed rating environment

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  • Continued competition in

core London Market and reinsurance business

  • Growing where rates are

flat e.g. UK commercial and US Direct

Core London Market UK local casualty and commercial Catastrophe reinsurance US Direct 20 40 60 80 100 120 140 Rate on line indexed to January 2010

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SLIDE 15

An actively managed business

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Total Group controlled premium 2015: £2,165m

Local casualty and commercial Specialty Reinsurance Art and private client Property Marine and energy Global casualty Period-on-period in local currency 2015 GWP

Non-marine Marine Aviation Casualty Specialty Professional liabilities Errors and

  • missions

Directors and

  • fficers’ liability

Cyber Commercial small package Small technology and media Healthcare related Media and entertainment Kidnap and ransom Contingency Terrorism Product recall Personal accident Political risks Aerospace Contractors’ equipment FTC Extended warranty Home and contents Fine art Classic car Luxury motor Asian motor Commercial property Onshore energy USA homeowners Managing general agents International property Cargo Marine hull Energy liability Offshore energy Marine liability D&O, PI Healthcare General liability

+14.0% £581m +15.2% £434m

  • 2.5%

£429m +5.2% £292m

  • 4.7%

£238m

  • 17.2%

£111m +39.1% £80m

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SLIDE 16

143 111 126 226 137 145 11 176 39 71 2010 2015 100 200 300 400 500 600 700 800

GWP £m

Hiscox London Market Changing business mix

15 Marine and energy Property: onshore energy, US homeowners, commercial Specialty: terrorism, political risks, personal accident, aerospace Contractors’ equipment FTC Casualty: D&O, PI, healthcare

Total = £456m Total = £729m

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SLIDE 17

495 290 51 34 31 5 27 27 12 100 200 300 400 500 600 2010 2015 Casualty Specialty Healthcare Marine Kiskadee Property

GWP £m

Hiscox Re Changing business mix

16

Total = £534m Total = £438m

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SLIDE 18

Casualty extreme loss scenarios Changing portfolios, changing risk

  • As our casualty businesses continue to grow, we develop

extreme loss scenarios to better understand and manage the associated risks

  • Losses in the region of £75m-£300m could be suffered in the

following extreme scenarios:

17

Event

  • Est. loss

Pandemic Global Spanish flu type event (high infection, low mortality) 45% infection rate, 20% medical treatment, 0.3% case fatality rate £75m Cyber Systemic attack on domain name servers. Widespread webpage outage for one to two days. Insurance industry loss of c.£5bn £100m Multi-year loss ratio deterioration 5% deterioration on three years casualty premiums of c.£2bn £100m Economic collapse US GDP drop of 10% to 15%, approximately three times the 2007-08 financial crisis £225m Casualty reserve deterioration 35% deterioration on existing casualty reserves of c.£825m

  • Est. 1 in 200 year event

£300m Property catastrophe 1 in 200 year catastrophe event from £160bn US windstorm £300m

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SLIDE 19

Business performance

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Gross written premiums for the year to 31 December 2015 2015 £m 2014 £m Change % Growth in local currency % Hiscox Retail Hiscox UK and Europe Hiscox UK and Ireland 443.3 435.0 1.9 2.2 Hiscox Europe 151.8 155.1 (2.1) 7.8 Hiscox International Hiscox Guernsey 67.8 64.5 5.1 (1.9) Hiscox USA 294.5 223.1 32.0 21.5 DirectAsia* 18.2 13.5 34.8 24.7 Hiscox London Market 585.2 510.8 14.6 8.5 Hiscox Re 383.4 354.3 8.2 2.9 Total 1,944.2 1,756.3 10.7 7.2

Managing the business

19

*DirectAsia – 2014 figure relates to the nine months from the date of acquisition.

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SLIDE 21

A differentiated retail brand around the world

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SLIDE 22

The numbers behind the marketing £150m invested over the last five years

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  • 2015 investment in marketing across

the Group: £45m (2014: £32m) – UK and Europe £25m (2014: £19m) – USA £12m (2014: £9m) – DirectAsia £8m (2014: £4m)

  • 85% of expenditure focused on

Direct business

  • Direct GWP £140m in 2015, 7%
  • f total GWP
  • Retail customer numbers in 2015

exceeded 600,000

Total policy numbers (in force) Dec 31 2015 Markets Direct Broker Total UK 138,000 152,000 290,000 USA 93,000 40,000 133,000 Europe 9,000 100,000 109,000 DirectAsia 80,000 ‒ 80,000 Total 320,000 292,000 612,000 21

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SLIDE 23

Hiscox UK and Hiscox Europe

Profitable whilst investing in brand and infrastructure

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Hiscox UK and Ireland

  • Combined ratio 90.0%
  • Storms Desmond, Eva, Frank: £10m impact
  • 86% policy retention rate
  • Increasing demand for our cyber and data

insurance product

  • Key projects delivered; new office in York, phase I

move to new IT platform, insourcing of the direct commercial sales and service centre

  • Acquisition of classic car insurance specialist,

RH Classics Hiscox Europe

  • Combined ratio 92.2% in local currency
  • Benefited from single significant prior year reserve release
  • 87% policy retention rate
  • New products; cyber and specialty commercial delivering

good opportunities

  • 90% of transactions delivered from shared service centre

in Lisbon – reducing European expense base

  • Restructured Direct platform
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SLIDE 24

Hiscox USA Stellar performance

23

  • Ten year anniversary – compound

growth of 18% over five years

  • Core professional liability and small

commercial products driving growth

  • Product innovation in entertainment

and cyber

  • Direct-to-consumer policies in force

now over 95,000

  • On-going investment in brand, IT

and talent

47% 21% 14% 9% 9%

2015 total GWP = $447m

Professions (broker channel) Media and entertainment Property Direct and partnerships Executive risks

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SLIDE 25

Hiscox Guernsey and DirectAsia Pursuing opportunities in new markets

24

Hiscox Guernsey

  • New team driving growth in our Miami business, off-setting

reductions due to competitive environment

  • Investment in new e-trading platform delivering a

more efficient process between producers, brokers and underwriters

  • Hiscox Special Risks now in place, boosting global

collaboration DirectAsia

  • Business benefiting from evolution of leadership with

new Managing Director

  • Hiscox’s underwriting discipline and focus on

brand-building complementing local expertise

  • Promising growth in Thailand – brand awareness at 37%

and premium income up 500%

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SLIDE 26

Hiscox London Market Great performance in competitive markets

  • Good growth of 8.5% in local currency

– Extended warranty; fire, theft, collision (FTC): 5.0% – New products and teams: 4.2% – Core London Market lines: -0.7%

  • Strengthening existing classes and building new teams

– Personal accident, cargo, product recall, general liability

  • D&O team awarded Insurance Day Underwriting Team of the Year
  • Hiscox MGA building distribution

– Acquired R&Q Marine Services – New people in Miami to access Latin American markets

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SLIDE 27

Hiscox Re Good strategy and good fortune

  • Good risk selection mitigating industry losses
  • Growth in international, specialty and healthcare reinsurance
  • New products deliver US$70m of new business since

1 January 2015

  • Continued quota share support from established partners
  • Kiskadee now significant brand in the market; on track to reach

US$1bn AUM in 2016

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SLIDE 28

Hiscox Re Deploying third-party capital

27

Reinsurance

  • Move from excess of loss

to quota share reinsurance

  • ver time
  • 17 quota share partners
  • Kiskadee growing

in importance

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Premium retained Premium ceded to Kiskadee Premium ceded to other third parties

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SLIDE 29

Summary and outlook

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SLIDE 30

Summary and outlook A good year

  • Hiscox Retail now 50% of GWP:

Direct-to-consumer now 7%

  • Agile strategy in London Market and

Hiscox Re

  • Fourth year returning additional capital
  • Retaining balance of earnings to

fund growth

  • Challenging environment ahead but

diversity creates opportunity

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Appendices

  • Geographical reach
  • Strategic focus
  • A symbiotic relationship
  • Long-term growth
  • An actively managed business
  • Hiscox Ltd results
  • Boxplot and whisker diagram of Hiscox Ltd
  • Realistic disaster scenarios
  • Casualty extreme loss scenarios
  • GWP geographical and currency split
  • Group reinsurance security
  • Reinsurance
  • Portfolios – USD bond portfolios
  • Portfolios – GBP, EUR and CAD bond portfolios
  • Business segments
  • Glossary of terms

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Geographical reach

31 USA Atlanta Chicago Los Angeles New York City San Francisco White Plains Guernsey St Peter Port Latin American gateway Miami Bermuda Hamilton Europe Amsterdam Bordeaux Brussels Cologne Dublin Hamburg Lisbon Lyon Madrid Munich Paris UK Birmingham Colchester Glasgow Leeds London Maidenhead Manchester York Asia Bangkok Hong Kong Singapore

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SLIDE 33

Strategic focus

32

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A symbiotic relationship

33

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200 400 600 800 1000 1200 1400 1600 1800 2000 2200

Long-term growth

34 Hiscox Reinsurance Hiscox London Market - Retail

Gross written premiums (£m)

Hiscox London Market - Volatile Hiscox UK Hiscox Europe Hiscox Guernsey Hiscox USA Local specialty lines Internationally traded lines DirectAsia

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SLIDE 36

An actively managed business

35

Total Group controlled premium 2015: £2,165m

Local casualty and commercial Specialty Reinsurance Art and private client Property Marine and energy Global casualty Period-on-period in local currency 2015 GWP

Non-marine Marine Aviation Casualty Specialty Professional liabilities Errors and

  • missions

Directors and

  • fficers’ liability

Cyber Commercial small package Small technology and media Healthcare related Media and entertainment Kidnap and ransom Contingency Terrorism Product recall Personal accident Political risks Aerospace Contractors’ equipment FTC Extended warranty Home and contents Fine art Classic car Luxury motor Asian motor Commercial property Onshore energy USA homeowners Managing general agents International property Cargo Marine hull Energy liability Offshore energy Marine liability D&O, PI Healthcare General liability

+14.0% £581m +15.2% £434m

  • 2.5%

£429m +5.2% £292m

  • 4.7%

£238m

  • 17.2%

£111m +39.1% £80m

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SLIDE 37

£m 2015 2014 2013 2012 2011 2010 Gross premiums written 1,944.2 1,756.3 1,699.5 1,565.8 1,449.2 1,432.7 Net premiums written 1,571.8 1,343.4 1,371.1 1,268.1 1,174.0 1,131.6 Net premiums earned 1,435.0 1,316.3 1,283.3 1,198.6 1,145.0 1,131.2 Investment return† 33.7 56.4 58.9 92.7 25.9 98.8 Profit before tax 216.1 231.1 244.5 217.5 17.3 211.4 Profit after tax 209.9 216.2 237.8 208.0 21.3 178.8 Basic earnings per share 72.8p 67.4p 66.3p 53.1p 5.5p 47.2p Dividend 24.0p 22.5p 21.0p 18.0p 17.0p 16.5p Invested assets (incl. cash)† 3,609.4 3,244.9 3,129.5 3,055.8 2,873.4 2,779.7 Net asset value £m 1,528.8 1,454.2 1,409.5 1,365.4 1,255.9 1,266.1 p per share 545.0 462.5 402.2 346.4 323.5 332.7 Combined ratio 85.0% 83.9% 83.0% 85.5% 99.5% 89.3% Return on equity after tax* 16.0% 17.1% 19.3% 17.1% 1.7% 16.5%

Hiscox Ltd results

36

†Excluding derivatives, insurance linked funds and third-party assets managed by Kiskadee Investment Managers.

*Annualised post tax, based on adjusted opening shareholders’ funds.

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  • 100

200 300 400 500 600 700 800

JP EQ US EQ EU WS US WS JP EQ US EQ EU WS US WS JP EQ US EQ EU WS US WS JP EQ US EQ EU WS US WS JP EQ US EQ EU WS US WS 5-10yr 10-25yr 25-50yr 50-100yr 100-250yr

Boxplot and whisker diagram of modeled Hiscox Ltd net loss ($m) January 2016

37 5-10 year 10-25 year 25-50 year 50-100 year 100-250 year

02 02 06 22 06 07 10 43 17 18 15 76 26 35 20 113 36 62 27 163

Mean industry loss $bn Industry loss return period and peril

JP EQ – Japanese earthquake US EQ – United States earthquake EU WS – European windstorm US WS – United States windstorm

Hiscox Ltd loss ($m) Lower 5%- upper 95% range Modelled mean loss

Hurricane Katrina $50bn market loss 21 year return period Hurricane Andrew $56bn market loss 25 year return period Northridge Quake $24bn market loss 40 year return period Superstorm Sandy - $20bn market loss, 7 year return period 1987J $10bn market loss 15 year return period Loma Prieta Quake $6bn market loss 15 year return period 2011 Tohoku Quake $25bn market loss, 45 year return period

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SLIDE 39

Realistic disaster scenarios

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Hiscox Group – losses shown as percentage of 2015 gross and net written premium

Estimates calculated in accordance with Lloyd’s guidelines using models provided by Risk Management Solutions, Inc and AIR Worldwide Corporation. Industry return periods estimated using Lloyd’s guideline industry loss figures.

31% 16% 24% 40% 21% 6% 3% 6% 8% 4% San Fransisco earthquake European windstorm Florida windstorm Gulf of Mexico windstorm Japanese earthquake Industry loss return period $50bn 1 in 240 year $107bn 1 in 80 year $125bn 1 in 100 year $30bn 1 in 200 year $50bn 1 in 110 year Gross loss Net loss

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SLIDE 40

Casualty extreme loss scenarios Changing portfolios, changing risk

  • As our casualty businesses continue to grow, we develop

extreme loss scenarios to better understand and manage the associated risks

  • Losses in the region of £75m-£300m could be suffered in the

following extreme scenarios:

39

Event

  • Est. loss

Pandemic Global Spanish flu type event (high infection, low mortality) 45% infection rate, 20% medical treatment, 0.3% case fatality rate £75m Cyber Systemic attack on domain name servers. Widespread webpage outage for one to two days. Insurance industry loss of c.£5bn £100m Multi-year loss ratio deterioration 5% deterioration on three years casualty premiums of c.£2bn £100m Economic collapse US GDP drop of 10% to 15%, approximately three times the 2007-08 financial crisis £225m Casualty reserve deterioration 35% deterioration on existing casualty reserves of c.£825m

  • Est. 1 in 200 year event

£300m Property catastrophe 1 in 200 year catastrophe event from £160bn US windstorm £300m

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SLIDE 41

GWP geographical and currency split

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2015 geographical split – controlled income 2015 currency split – controlled income

41.3% 14.6% 8.4% 17.2% 18.5% North America Other Westerm Europe (excl. UK) Worldwide UK 24.7% 59.7% 4.0% 11.6% GBP USD CAD and other EUR

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SLIDE 42

Group reinsurance security

41

Receivables at 31/12/15 of £538.8m

47.6% 26.3% 21.6% 4.5% A AA AAA and collateralised Other 57% 35% 8% A AA AAA

*Reinsurance placements in force at 20/02/2016.

2016 reinsurance protections* First loss exposure by S&P rating

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SLIDE 43

20.9 13.4 18.7 21.7 19.4 21.0 19.0 19.0 19.3 23.5 19.2 5 10 15 20 25

Reinsurance

42

Ceded as a percentage of GWP Reinsurance receivables as a percentage

  • f total assets

17.0 10.0 7.7 13.4 11.0 11.6 11.7 12.3 10.3 10.6 10.2 5 10 15 20 25

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SLIDE 44

Portfolios: $2.7bn

AAA % AA % A % BBB % BB and below % Total % Duration months Government issued 31.5 0.1 31.6 17.7 Government supported* 0.7 6.2 0.6 0.3 7.8 16.2 Asset backed 10.1 0.3 0.1 10.5 10.3 Mortgage backed agency 4.2 4.2 30.5 Non agency 0.6 0.3 1.9 2.8 12.2 Commercial MBS 3.6 0.3 0.2 4.1 16.2 Corporates 0.9 5.4 17.7 14.8 0.2 39.0 18.6 Total 15.9 48.2 18.6 14.9 2.4 100.0 17.5

Portfolio – USD bond portfolios as at 31 December 2015

43

*Includes agency debt, Canadian provincial debt and government guaranteed bonds.

  • Liquid portfolio
  • Short duration
  • Corporates still favoured
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SLIDE 45

Portfolio – GBP, EUR and CAD bond portfolios as at 31 December 2015

44

*Includes supranational and government guaranteed bonds.

Governments favoured for duration management Corporates for carry No exposure to Greece, Ireland , Italy, Portugal or Spain sovereign debt Credit and duration to maintain positive yield in Euros GBP portfolios: £441m

AAA % AA % A % BBB % BB and below % Total % Duration months Government issued 41.7 41.7 20.3 Government supported* 18.4 2.7 0.2 21.3 17.0 Asset backed 3.7 3.7 12.4 Corporates 5.9 5.1 13.0 9.3 33.3 15.6 Total 28.0 49.5 13.0 9.5 0.0 100.0 17.7

EUR and CAD portfolios: £339m

AAA % AA % A % BBB % BB and below % Total % Duration months Government issued 34.8 1.7 36.5 46.3 Government supported* 10.9 7.9 0.7 19.5 18.6 Asset backed 1.5 0.1 1.6 11.3 Corporates 3.9 9.4 19.9 8.5 0.7 42.4 14.4 Total 51.1 19.0 20.7 8.5 0.7 100.0 26.7

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SLIDE 46

Business segments

Hiscox Retail Hiscox Retail brings together the results of the UK and Europe, and Hiscox International being the US, Guernsey and Asia retail business divisions. Hiscox UK and Europe underwrite European personal and commercial lines business through Hiscox Insurance Company Limited, together with the fine art and non-US household insurance business written through Syndicate 33. In addition, Hiscox UK includes elements of specialty and international employees and officers’ insurance written by Syndicate

  • 3624. Hiscox International comprises the specialty and

fine art lines written through Hiscox Insurance Company (Guernsey) Limited, and the motor business written via DirectAsia, together with US commercial, property and specialty business written by Syndicate 3624 and Hiscox Insurance Company Inc. via the Hiscox USA business division. Hiscox London Market Hiscox London Market comprises the internationally traded insurance business written by the Group’s London based underwriters via Syndicate 33, including lines in property, marine and energy, casualty and other specialty insurance

  • lines. In addition the segment includes elements of business

written by Syndicate 3624 being auto physical damage, auto extended warranty and aviation business. Hiscox Re Hiscox Re is the reinsurance division of the Group, combining the underwriting platforms in Bermuda, London and Paris. The segment comprises the performance of Hiscox Insurance Company (Bermuda) Limited, excluding the internal quota share arrangements, with the reinsurance contracts written by Syndicate 33. In addition, the healthcare and casualty reinsurance contracts written in the Bermuda hub on Syndicate capacity are also included. The segment also captures the performance and fee income of Kiskadee, further details of which can be found in note 2.3 of the Group’s Report and Accounts for the year ended 31 December 2015. Corporate Centre Corporate Centre comprises the investment return, finance costs and administrative costs associated with Group management activities. Corporate Centre also includes the majority of foreign currency items on economic hedges and intragroup borrowings, further details of which can be found at note 13 of the Group’s Report and Accounts for the year ended 31 December 2015. Corporate Centre forms a reportable segment due to its investment activities which earn significant external returns.

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SLIDE 47

Glossary of terms

Binding authority An agreement between a Lloyd’s managing agent and a coverholder under which the managing agent delegates its authority to enter into contracts of insurance to be underwritten by the members of a syndicate. Claims ratio Net claims incurred, including IBNR, as a percentage

  • f net earned premiums.

Combined ratio The total of the claims, expenses and impact of foreign exchange ratios. Expense ratio Expenses as a percentage of net earned premiums. Funds at Lloyd’s The amount of assets, which can be cash, investments or letters of credit, that a syndicate member has to deposit with Lloyd’s to support his share of the capacity on a syndicate. The minimum amount is 40% of the capacity owned by the member. Gross written premium Premiums contracted for before any deductions. Group controlled The total gross written premium controlled by the Group including the 27.5% of the Syndicate capacity not owned by Hiscox in 2015 (27.5% in 2014). IBNR Incurred but not reported. An estimate made at the end of each accounting period to cover the expected cost of losses that have occurred but have not yet been reported to the insurer or reinsurer. ILS Insurance-linked Securities. Financial instruments whose value is affected by an insured loss event. Examples include catastrophe bonds and other forms of risk-linked securitization. Incurred loss ratio Paid and outstanding losses as a percentage of premiums. Gross incurred loss ratio is before deducting any reinsurance and net is after deducting reinsurance. Long-tail A term used to describe an insurance risk that has the potential for claims development or new claims to be reported a number of years after expiry of the term of the policy.

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SLIDE 48

Glossary of terms

MGA Managing General Agency. An individual or business entity appointed by an insurer to solicit applications from agents for insurance contracts or to negotiate insurance contracts on behalf of an insurer. Member or Name The companies or individuals who own the capacity of a syndicate and who belong to the membership of the Society

  • f Lloyd’s.

Net premiums earned Premiums received after the cost of reinsurance and adjustment for unearned premium. Unearned premium covers the future period of risk of an insurance policy. Net premiums written Premiums contracted for after deduction of reinsurance. Open year A year of account of a syndicate which has not been closed by Reinsurance To Close (RITC). RITC usually occurs at the end of the third year. A year of account can be left open beyond the third year if the extent of the future liability cannot be accurately quantified. Qualifying quota share These are quota share reinsurance policies, which Lloyd’s allow in certain circumstances, that enable a syndicate to write gross premium in excess of its capacity. Reinsurance to close – RITC The reinsurance to close comprises a premium payable by the closing year to the members on the next open year of account and a contract which transfers the liability for all claims in respect of the closing year to the next open year. Run-off account At Lloyd’s, a year of account which is kept open after the date

  • n which it would normally have been closed.

Stamp capacity The volume of business measured in gross written premiums net of acquisition costs underwritten by the group through its managed syndicates at Lloyd’s of London. Subrogation The right of the underwriter to ‘stand in the shoes of the insured’ and take over the Insured's rights, following payment

  • f a claim, to recover the payment of an incurred loss from a

third party responsible for the loss. It is limited to the amount

  • f loss paid by the insurance policy.

Syndicate capacity Also referred to as the ‘stamp’. The maximum amount of business that a syndicate in Lloyd’s can write per year, aggregated from all its members.

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