Hertha Firnberg Schools for Business and Tourism Sophie Kroiss - PowerPoint PPT Presentation

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Hertha Firnberg Schools for Business and Tourism Sophie Kroiss www.qualitools.net www.qualitools.net 2 www.qualitools.net 3 Quality Assurance on all levels: Management Teachers Students Parents External

Hertha Firnberg Schools for Business and Tourism Sophie Kroiss www.qualitools.net
www.qualitools.net 2
www.qualitools.net 3
Quality Assurance on all levels:  Management  Teachers  Students  Parents  External www.qualitools.net 4
Use of Classroom Observations at HFS  For QA  For development  For Projects  ...  Top-down  Classroom observations = Method „Peer Observation“  Induction phase  Internal & external www.qualitools.net 5
Picture sources http://www.firnbergschulen.at 6
Murmuring Groups  What quality problems have you experienced in your training organisations or training situations?  What kind of good practices or quality improving activities have you already tried out? www.qualitools.net 7

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