HERE AND NOW 2014 Operating Midyear Progress Report SEPTA Youth - - PowerPoint PPT Presentation

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HERE AND NOW 2014 Operating Midyear Progress Report SEPTA Youth - - PowerPoint PPT Presentation

HERE AND NOW 2014 Operating Midyear Progress Report SEPTA Youth Advisory Council Roadmap Background & Logistics Executive Subcommittee Outreach & Education Operation & Service Evaluation Technology Director Conclusion Background


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SLIDE 1

HERE AND NOW

2014 Operating Midyear Progress Report

SEPTA Youth Advisory Council

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SLIDE 2

Roadmap

Background & Logistics Executive Subcommittee Outreach & Education Operation & Service Evaluation Conclusion Technology Director

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SLIDE 3

Jeff Kessler YAC Executive Chair

Background & Logistics

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What is the YAC?

! Primary Outreach Group to Riders 14-22

! Youth from Philadelphia, Bucks, Chester

Montgomery, and Delaware Counties

! Students Reside or Attend School in Area ! ~ 20 Members & Two Subcommittees

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SLIDE 5

YAC Operational Initiatives

! Amendment of Bylaws ! Annual Operating Plan ! YAC Restructuring

(Project Based)

! Increased Expectation

Clarity (1+1 Plan)

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SLIDE 6

Anna Stepchin YAC Executive Vice-Chair

Executive Subcommittee

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SLIDE 7

Executive Subcommittee Work

! Upcoming Public Hearings

! Temple University (3/24) ! Currently Scheduling at Penn, Drexel, Bryn Mawr

! Suburban Youth Rider Survey ! Logo Design for YAC & CAC; Outreach Event Banner

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SLIDE 8

Rae Hamilton (In-Person) Jacqueline Slaby (via Google Hangouts) YAC OE Subcommittee Co-Chairs

Outreach & Education

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SLIDE 9

Participation in Numerous Events

! SEPTA Public Hearings ! SEPTA Public Meetings ! Rail Users’ Network Meeting ! Comcast WiFi Partnership

Launch Press Conference

! SEPTA Rail Rodeo ! Outreach Events

! Philadelphia College Day ! Radio 104.5 Block Party ! University of Pennsylvania (New

Student Orientation)

! Drexel University (NSO;

Commuter Student Day)

! Temple University (Accepted

Student and Sustainability Days)

! Philadelphia Auto Show ! Philadelphia Flower Show

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SLIDE 10

Unique Outreach Initiatives

! High School Transit Education ! Hospitality Certifications ! SEPTAdventures ! #YouthRider

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Will Herzog YAC OSE Subcommittee Chair

Operation & Service Evaluation

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OSE Initiatives: Field Reports

! +90 YAC Reports Recorded in Veritas

! Responsible for 4 Timetable Changes, Changes in

Signage at Numerous Stations

! Investigated Usage of Service Evaluation Forms

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OSE Initiatives: Objective Work

! Service Realignment Memo ! Evaluation of Police Text Messaging ! NPT (Review of Student Fare Access, OwlCard

Integration Report, System Beta Testing)

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Alaric Qin YAC Technology Director

Technology Initiatives

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SLIDE 15

Technological Initiatives

! Google Hangouts ! YAC Website ! Partnership for Google Transit Overlay

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Jeff Kessler YAC Executive Chair

Next Steps & Recommendations

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How the YAC can Help You

! NPT Testing and Rollout ! Connection to Youth Riders ! Outreach Initiatives throughout Region

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Connect with Future of Ridership

! Invest in Technological Advancements

! Better App Data ! Countdown Clocks ! Faster Real-Time Refresh Rate ! Police Text Messaging (for Safety)

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Connect with Future of Ridership

! Increase Student Rider Benefits

! School-Wide Discounts; Large Revenue Influx ! Grows Ridership Base Now and In Future ! YAC Feasibility Study to Begin This Month

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Connect with Future of Ridership

! Make Youth Voices Heard

! Continue Excellent Social Media Initiatives ! Help Promote YAC at SEPTA Events and Press

Conferences to make Advocacy Channel Known

! Keep YAC Involved Throughout Planning Process

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SLIDE 21

Summary and Takeaways

! Core Recommendations

! Technology Investments ! Student-Rider Benefits ! Open Advocacy Channel

! Motivation

! Connects with Region’s Youth ! Unlocks Future Ridership