HELIOS A Collaborative Humanitarian Supply Chain Solution Web-based - PowerPoint PPT Presentation

HELIOS A Collaborative Humanitarian Supply Chain Solution • Web-based software solution that brings order to disaster relief, helping humanitarian organizations to provide aid to people more quickly and efficiently 1

HELIOS background - Timeline 2003 : Fritz Institute works with IFRC on HLS 2005: HELIOS project was started with input from a number of agencies funded by Fritz Institute. “ Pilots ” of beta versions conducted by WVI 2007: HELIOS v1.0 released, Oxfam joined the community 2007 to 2009 : HELIOS 1.1 development; Oxfam Pilots and business case; HELIOS 2.0 development, the HELIOS Foundation formed. 2010: IP transfer from Fritz Institute and Oxfam to the HELIOS Foundation. Release of HELIOS under an Open Source Licence. DfID-funded CBHA project supporting piloting of five more agencies. Oxfam commences roll- out 2 2

HELIOS background – Concept Leverage information technology in humanitarian supply chain Enable field teams to manage program supply chains as integral part of project cycle (assess – plan – implement) Within the sector, 75% of (SCM) IT needs are the same across agencies. Solutions should work in poor infrastructure and low IT literacy. 3 3

HELIOS background – Value proposition Increased program impact Enhanced visibility of resource utilization Improved use of funds and donations Increased operational efficiency Reduction of operating costs and lead times Better planning and coordination of supply chain activities Individual agency benefits multiplied if HELIOS used across organizations; leveraging 4 4

HELIOS background – key characteristics Managed Open Source Project GNU Affero General Public License v3 Collaborative development and maintenance Extensible software architecture with protected core that provides standard solution for 70% of functional requirement across agencies A collaborative environment (Foundation) Support website, issue tracker, and other community tools Single location for all existing and future materials ‘Best practice’ procedures, sector specific process reference models, benchmarking 5 5

HELIOS background - Foundation Improve efficiency and effectiveness of aid Purpose, approach and Create community; coordinate, facilitate, share object of HELIOS Foundation Best practice (standard process), proven and tested technology, support materials, resources UK registered Charity since November 2009. Board: FI, Oxfam, WVI

Oxfam Issues: HELIOS as solution • Field teams management of supply chain: unable to efficiently manage program supply chains as integral part of project cycle • Lack of visibility: costly for the organization • Need for professionalization: standardised, consistent and effective ways of working 7

HELIOS and Oxfam: Deployment Ethiopia (Addis • By the end of September 2012 Helios will be Ababa, Dire deployed to 22 locations. Dawa, Jijiga) • Current phase of deployments focusing on HECA Uganda (Kampala, region Kitgum, Kotido) • Gateway in December 2012 to determine next round of deployments HECA RMC, Kenya (Nairobi, Lodwar and Dadaab), Somalia and Pan Africa programmes Pakistan Tanzania go live September 2012 Haiti Asia RMC West Africa RMC and Liberia Indonesia Southern Africa RMC, South Africa and Zimbabwe

Helios and Oxfam: Benefits and examples £200,000 Planning saved in £85,000 of stocks Reduction Kenya by in Pakistan re- in Supply making supply allocated to Improved plan visible Chain another project Project and cancelling Wastage rather than buying Delivery over-ordering. again. Reduction Non- Accuracy Reduction Cross- in Supply Financial in functional Financial and Chain Transport Benefits working Tracking Benefits related Costs fraud >£6.4m worth of Visibility to 70% of staff goods purchased and Increased inform interviewed tracked in Helios Donor feel Helios Management during the Pakistan Compliance has improved emergency response Decisions the way they 2010 . plan and work together.

Helios and Oxfam: Benefits summary 4 focus Countries FY 10-11 11 FY 11-12 12 Totals als B1.1 - Stock k Utili lisation tion £464,9 4,961 61 £425,8 5,856 56 £890,8 0,817 17 B1.2 2 - Asset set Utili lisation tion £69,16 ,167 £239,0 9,007 07 £308,1 8,174 74 B1 Totals als £534,1 4,128 28 £664,8 4,863 63 £1,198 198,99 ,991

Collaboration: Other Agencies Contributing agencies: WVI, IMC, Merlin, MSF, Oxfam CBHA: Tearfund, Save UK, Concern, IRC, Merlin Sponsors and donors Fritz Institute, ECHO, DFID, Intel, Microsoft. 11

Other Agencies: Barriers Agencies find HELIOS has good functional scope and fit for purpose, but.. Product comments: • Application needs to be more flexible/ intuitive • Low bandwidth performance to improve • No business integration service available • Questions about sustainability and product development under ‘open source’ Reality: • Agencies need to prioritize operational spending over systems investment • Limited IT skill & capacity make it difficult to engage in project • Internal competition for resources 12

Current priority: Product development Product development should make deployment easier and bring down engagement barriers for agencies. – Reduce deployment cost – Scalable engagement for new agencies – Easily configurable – Low - maintenance technology 13

Product development targets Usability improvements should allow users across functions in projects, often with low ‘IT literacy’ to interact easily with the system. - Intuitive UI - Workflow (includes offline working and use of handheld devices) Performance improvements negate the challenging conditions for HELIOS in remote locations. - Responsive (consistent low response times) - Fast (current speed x 1.5) - Light (bandwidth) 14

HELIOS Foundation as Knowledge center HELIOS Foundation maintain resource website used by many agencies, regardless of their interest for the HELIOS software. Sector process reference models and other common tools will help prevent duplication of effort and promote ‘best practice’ standard. Opportunities for collaboration on related process issues such as performance management, KPI, benchmarking 15

Other options: HELIOS service organisation Product Support Deployment service Training Tier 1 and 2 Support Product Management Data UAT Migration Business and Technical Consultancy Tailored training materials Demo/test hosting Support Site Maintenance SaaS hosting Issue Tracker ID001 ID002 Source Control ID003 ID004