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Governing Higher Education Institutions: How to Overcome Challenges and Establish Institutional Effectiveness Afternoon - 28 May 2019 Fabrice Hnard fhenard@learningavenue.Fr This afternoon 1. Regulating higher education 2. Boosting


  1. Governing Higher Education Institutions: How to Overcome Challenges and Establish Institutional Effectiveness Afternoon - 28 May 2019 Fabrice Hénard fhenard@learningavenue.Fr

  2. This afternoon… 1. Regulating higher education 2. Boosting quality teaching 3. Placing student at the very centre of higher education 4. Embedding globalisation 5. Let’s do it!

  3. 3 1. Regulating higher education

  4. • Public HEIs: credible but disputed • Lack of public funding • Slow pace of reforms • Uneven quality • Private HEIs : Full expansion but risks • Uneven quality • Lack of credible accreditation • Risk of misleading students • Research & Innovation • Lack of funding • Discrepancy of strategies, if any • Niche and elitism • Doctoral schools not fully operational

  5. • Accessibility • for underrepresented groups, (rural- urban and income disparities) • It is not only about fees. • Skills • Disconnect from job market • Mushrooming vocational courses (private or workforce oriented)

  6. 6 2. Boosting Quality Teaching

  7. Quality teaching initiatives • Institutional strategy • Institution-wide policy (strategy) • Programme Level Policy • Programme design • Programme evaluation • Teaching and Learning-focused activities • Support to pedagogy • Support to teaching and learning environment • Continuing education for teachers • Student support • Support to student learning

  8. External incentives to quality teaching • A favourable climate for change • Direct State incentives or regulations • International influence • Competition amongst institutions • The need for institutions to be recognized as a regular higher education provider • “ because Teaching is our mission so we must demonstrate we are performing in that field” • Reinforcing the Teaching-Research nexus • Students demand

  9. Does Quality assurance enhance quality teaching? Yes No • QA stimulates the • QA hardly embraces the awareness on quality complexity of teaching teaching • How to measure quality • QA Agencies advise more teaching ? than control • How to grasp the entire • QA enables a methodical learning process? approach to quality teaching

  10. The implementation of quality teaching initiatives & their related actors CBS, Copenhagen, Denmark

  11. The learning curve A learning-focused Operational / Conceptual / Strategic model technical What the action of teaching means for the academic community and what added- To help teachers operate value is gained by The function of teaching in students? the learning process

  12. From scattered initiatives to a a quality teaching policy Quality A ssurance

  13. Players and process Who are the players? • McGill University

  14. Mission Composition - To help on practicalities - From 1 to 30 - To collect / process data - QA staff - To provides training - Project manager -Practical - Faculty of Education -Theoretical Quality office Implicit role Good practice - To preach! - Staffing - To combine research -A bridge between Top & Down with in-service training - Political support

  15. Organisational structure Quality Office Rector Support services (HR, finance…) Head Head Head Faculty of science Faculty of law Faculty of linguistics Teachers Teachers Teachers Students Students Students New functions New Roles

  16. The evaluation of quality teaching: accepted in principle, challenged in reality • A clear awareness of the need for evaluation in teaching • The institutions appraise the progress of quality teaching support, but not so much the quality of teaching as such.

  17. Outputs, outcomes and impacts Intermediate Inputs Outputs Immediate Ultimate outcomes outcomes outcomes Boosting Quality Teaching Hours of Knowledge Teaching Learning Inclusion in training gain improvement improvement current practice

  18. 18 3. Placing students at the very center

  19. Placing students at the very centre, i.e. • Informing and demonstrating • Ensuring quality education : learning environment and support to student • Ensuring quality outcomes: the learning outcomes

  20. Why are Learning Outcomes weakly measured? • The logical route from teaching input to learning outcome is unknown or only experimentally scrutinized • The teaching-learning interconnection is overlooked by the traditional evaluation and accreditation systems. • Unlike primary /secondary education, the higher learning results from a wider array of factors external to the education provided by the institution

  21. Did you say « Learning Outcomes » … ? 1.What do we mean by Learning Outcomes? 2. What is the purpose of using the learning outcomes approach when designing a study programme? 3. How do we express Learning Outcomes?

  22. Answer 1 • They are ‘statements of what a learner knows, understands and is able to do on completion of a learning process. • In order to facilitate assessment, these statements need to be verifiable. • Learning outcomes are formulated by levels of qualifications, fields of study and programmes. (ECTS user’s guide 2015)

  23. Answer 2 • LOs give a more detailed description of the study programme and its components. • They switch from focus on teaching to focus on learning . • They foster innovation in the pedagogical approach (teachers should assess the student’s abilities, not only their knowledge) • They bring more transparency to the programme and to the qualification. = > common language in a diversified HE landscape.

  24. Answer 3 • Begin each learning outcome with an action verb. • Use only one verb per learning outcome. • Avoid vague terms. • The learning outcomes must be measurable and easy to assess. • Ensure that learning outcomes comply with the National Qualification Framework • Learning outcomes should be achievable within a realistic time.

  25. How to better appraise the impact of quality teaching? 1. Innovative teaching evaluation 2. Think in terms of synergy 3. Don’t forget the process! 25

  26. 1) Innovative teaching evaluation: some practices • More qualitative measurement tools • Opinion surveys • Descriptors • Interpreting the subjective results of the evaluation • Triangulation of information sources • Clarifying the aims of quality teaching initiatives • Making teaching explicit • before or along with any quality teaching initiatives

  27. Innovative teaching evaluation: some practices Are the teachers aware of Where do we want the outcomes of their teaching? to lead our students? What pedagogy would be appropriate to the expected learning? Teaching Do we have the skilled teachers? Are students ready to gain such teaching? How can the institution support teachers to achieve their mission?

  28. 2) Think about synergy Human Resources Quality Teaching IT Research Facilities Learning support

  29. The role of research • Research feeds the theoretical background of quality teaching • Research, a practical side of quality teaching • Research, a promising development for QT

  30. Accumulation & transfer Recognition Mutual Credit Points Understanding Quantifi cation Don’t forget the process Common Tools Validation of Learning Outcomes Quality assurance Learning Assessment Outcomes of learning outcomes Level of learning outcomes

  31. 31 4. Embedding globalisation

  32. 32 Irresistible Incentives for Students » Grants » Scholarships » Fee waiving » Credit transfer » Degree recognition

  33. Effective Incentivizing Measures…require 33 governance and QA ! Government Regions HEIs » Visa policy » Promotion of » International » Employment/Resear region as centre partnerships ch opportunities of excellence » Services for » Clear/transparent » Promotion of local international students - internationalisation HEI international office policy with » Investment in HEI » Courses in English guidelines for HEIs » Employment/Res (and other languages) » Govt scholarships earch » Curriculum » Increased financial opportunities internationalisation aid » Dual/joint degrees » Attractive tuition » Attractive tuition deals deals » Admission » Credit Transfer harmonisation System » Corporate partnerships » International partnerships » Admission harmonisation

  34. Organisation of Mobility 34 (before/during/after mobility) » Integration of international students academically and socially » Assistance for international students » Faculty training » Dissemination system for best practices » Marketing activities » Involvement of additional stakeholders

  35. 35 Effective Marketing Strategy » Branded international fairs/expos » Marketing webinars » Online portal » Social Media strategy » Promotional material package » Network of promotional experts abroad » Involvement of private sector

  36. 36 Quality Assurance » National QA body for external QA » Regional QA frameworks » Robust internal QA in HEIs » Follow international guidelines » International quality certification » Memberships in international accreditation networks » Accreditation for joint programmes

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