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Governing Higher Education Institutions: How to Overcome Challenges and Establish Institutional Effectiveness Afternoon - 28 May 2019 Fabrice Hnard fhenard@learningavenue.Fr This afternoon 1. Regulating higher education 2. Boosting


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Governing Higher Education Institutions: How to Overcome Challenges and Establish Institutional Effectiveness

Afternoon - 28 May 2019

Fabrice Hénard fhenard@learningavenue.Fr

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This afternoon…

  • 1. Regulating higher education
  • 2. Boosting quality teaching
  • 3. Placing student at the very centre of

higher education

  • 4. Embedding globalisation
  • 5. Let’s do it!
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1.

Regulating higher education

3

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  • Public HEIs: credible but disputed
  • Lack of public funding
  • Slow pace of reforms
  • Uneven quality
  • Private HEIs : Full expansion but risks
  • Uneven quality
  • Lack of credible accreditation
  • Risk of misleading students
  • Research & Innovation
  • Lack of funding
  • Discrepancy of strategies, if any
  • Niche and elitism
  • Doctoral schools not fully operational
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  • Accessibility
  • for underrepresented groups, (rural-

urban and income disparities)

  • It is not only about fees.
  • Skills
  • Disconnect from job market
  • Mushrooming vocational courses

(private or workforce oriented)

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2.

Boosting Quality Teaching

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Quality teaching initiatives

  • Institutional strategy
  • Institution-wide policy (strategy)
  • Programme Level Policy
  • Programme design
  • Programme evaluation
  • Teaching and Learning-focused activities
  • Support to pedagogy
  • Support to teaching and learning environment
  • Continuing education for teachers
  • Student support
  • Support to student learning
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External incentives to quality teaching

  • A favourable climate for change
  • Direct State incentives or regulations
  • International influence
  • Competition amongst institutions
  • The need for institutions to be recognized as a regular

higher education provider

  • “because Teaching is our mission so we must

demonstrate we are performing in that field”

  • Reinforcing the Teaching-Research nexus
  • Students demand
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Does Quality assurance enhance quality teaching?

Yes

  • QA stimulates the

awareness on quality teaching

  • QA Agencies advise more

than control

  • QA enables a methodical

approach to quality teaching

No

  • QA hardly embraces the

complexity of teaching

  • How to measure quality

teaching ?

  • How to grasp the entire

learning process?

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The implementation of quality teaching initiatives & their related actors

CBS, Copenhagen, Denmark

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Operational / technical

To help teachers operate

Conceptual / Strategic

What the action of teaching means for the academic community and what added- value is gained by students?

A learning-focused model

The function of teaching in the learning process

The learning curve

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From scattered initiatives to a a quality teaching policy

Quality A ssurance

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Who are the players?

  • McGill University

Players and process

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Mission Implicit role Composition Good practice Quality

  • ffice
  • To help on practicalities
  • To collect / process data
  • To provides training
  • Practical
  • Theoretical
  • From 1 to 30
  • To preach!
  • A bridge between Top & Down
  • Staffing
  • To combine research

with in-service training

  • QA staff
  • Political support
  • Project manager
  • Faculty of Education
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Organisational structure

Quality Office Rector Support services (HR, finance…) Head Head Head Teachers Students Teachers Students Teachers Students

Faculty of science Faculty of law Faculty of linguistics

New functions New Roles

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The evaluation of quality teaching: accepted in principle, challenged in reality

  • A

clear awareness

  • f

the need for evaluation in teaching

  • The institutions appraise the progress of

quality teaching support, but not so much the quality of teaching as such.

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Intermediate

  • utcomes

Outputs Immediate

  • utcomes

Inputs Ultimate

  • utcomes

Hours of training Inclusion in current practice Knowledge gain Teaching improvement Learning improvement

Outputs, outcomes and impacts

Boosting Quality Teaching

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3.

Placing students at the very center

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Placing students at the very centre, i.e.

  • Informing and demonstrating
  • Ensuring quality education :

learning environment and support to student

  • Ensuring quality outcomes: the

learning outcomes

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Why are Learning Outcomes weakly measured?

  • The logical route from teaching input to

learning outcome is unknown or only experimentally scrutinized

  • The teaching-learning interconnection is
  • verlooked by the traditional evaluation and

accreditation systems.

  • Unlike primary /secondary education, the

higher learning results from a wider array of factors external to the education provided by the institution

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Did you say « Learning Outcomes » … ?

1.What do we mean by Learning Outcomes?

  • 2. What is the purpose of using the learning
  • utcomes approach

when designing a study programme?

  • 3. How do we express Learning Outcomes?
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Answer 1

  • They are ‘statements of

what a learner knows, understands and is able to do on completion of a learning process.

  • In order to facilitate

assessment, these statements need to be verifiable.

  • Learning outcomes are

formulated by levels of qualifications, fields of study and programmes. (ECTS user’s guide 2015)

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Answer 2

  • LOs give a more detailed description of the

study programme and its components.

  • They switch from focus on teaching to focus
  • n learning .
  • They foster innovation in the pedagogical

approach (teachers should assess the student’s abilities, not only their knowledge)

  • They bring more transparency to the

programme and to the qualification. = > common language in a diversified HE landscape.

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Answer 3

  • Begin each learning outcome with an action

verb.

  • Use only one verb per learning outcome.
  • Avoid vague terms.
  • The learning outcomes must be measurable

and easy to assess.

  • Ensure that learning outcomes comply with

the National Qualification Framework

  • Learning outcomes should be achievable

within a realistic time.

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How to better appraise the impact of quality teaching?

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  • 1. Innovative teaching evaluation
  • 2. Think in terms of synergy
  • 3. Don’t forget the process!
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1) Innovative teaching evaluation: some practices

  • More qualitative measurement tools
  • Opinion surveys
  • Descriptors
  • Interpreting the subjective results of the evaluation
  • Triangulation of information sources
  • Clarifying the aims of quality teaching initiatives
  • Making teaching explicit
  • before or along with any quality teaching initiatives
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Teaching

Are the teachers aware of the outcomes of their teaching? What pedagogy would be appropriate to the expected learning? How can the institution support teachers to achieve their mission? Where do we want to lead our students? Do we have the skilled teachers? Are students ready to gain such teaching?

Innovative teaching evaluation: some practices

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2) Think about synergy

Quality Teaching IT Human Resources Facilities Learning support Research

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The role of research

  • Research feeds the theoretical

background of quality teaching

  • Research, a practical side of quality

teaching

  • Research, a promising development for

QT

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Recognition Credit Points

Validation of Learning Outcomes

Assessment

  • f learning
  • utcomes

Level of

learning

  • utcomes

Learning Outcomes

Mutual Understanding

Common Tools

Quality assurance Quantifi cation Accumulation & transfer

Don’t forget the process

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4.

Embedding globalisation

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Irresistible Incentives for Students

» Grants » Scholarships » Fee waiving » Credit transfer » Degree recognition

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Effective Incentivizing Measures…require governance and QA !

Government

» Visa policy » Employment/Resear

ch opportunities

» Clear/transparent

internationalisation policy with guidelines for HEIs

» Govt scholarships » Increased financial

aid

» Attractive tuition

deals

» Credit Transfer

System

» International

partnerships

» Admission

harmonisation

Regions

» Promotion of

region as centre

  • f excellence

» Promotion of local

HEI

» Investment in HEI » Employment/Res

earch

  • pportunities

HEIs

» International

partnerships

» Services for

international students - international office

» Courses in English

(and other languages)

» Curriculum

internationalisation

» Dual/joint degrees » Attractive tuition deals » Admission

harmonisation

» Corporate partnerships

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Organisation of Mobility (before/during/after mobility)

» Integration

  • f

international students academically and socially

» Assistance for international students » Faculty training » Dissemination system for best practices » Marketing activities » Involvement of additional stakeholders 34

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Effective Marketing Strategy

» Branded international fairs/expos » Marketing webinars » Online portal » Social Media strategy » Promotional material package » Network of promotional experts

abroad

» Involvement of private sector 35

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Quality Assurance

» National QA body for external QA » Regional QA frameworks » Robust internal QA in HEIs » Follow international guidelines » International quality certification » Memberships in international

accreditation networks

» Accreditation for joint programmes 36

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Monitoring Mobility for enhanced confidence

»

Mobility is about confidence between host and home institutions

»

3-step approach for raising confidence in mobility

Quality of the design of programmes open to mobility

Quality of the implementation of the programmes (pedagogy, support to learning, evaluation of students)

Quality of the recognition of the credits gained during mobility

»

Definition of student impact indicators

»

Measurement strategy of internationalisation

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5.

Higher education, a driving agent for economic development

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Barriers to HE engagement

@ Jaana Puukka

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Gaps to HE engagement

@ Jaana Puukka

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Fostering HE engagement

@ Jaana Puukka

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To conclude…

  • 1. Regulating higher education
  • 2. Boosting quality teaching
  • 3. Placing student at the very centre of

higher education

  • 4. Embedding globalisation
  • 5. Let’s do it!
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What can I remember?

✓Long-term, non-linear effort subject to multiple constraints ✓Commitment on the part of all university stakeholders ✓Balance between technical aspects of support and the strategic issues raised ✓Innovative approaches are needed ✓=> leadership, governance, QA