Getting Closer to your Customer Using Drupal in the last mile. - - PowerPoint PPT Presentation

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Getting Closer to your Customer Using Drupal in the last mile. - - PowerPoint PPT Presentation

Nov 26, 2022 376 likes •802 views

Getting Closer to your Customer Using Drupal in the last mile. Kelly Albrecht | Last Call Media L A S T C A L L M E D I A https://events.drupal.org /node/20838 L A S T C A L L M E D I A Getting Closer to your Customer Using Drupal

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Using Drupal in the last mile.

Getting Closer to your Customer

Kelly Albrecht | Last Call Media

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https://events.drupal.org /node/20838

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Using Drupal in the last mile.

Getting Closer to your Customer

Kelly Albrecht | Last Call Media

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How close are you now?

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What is DevOps?

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Communicating "What's New/Fixed" with each delivery

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Contextual guides and resources on site features

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This page could be a view of Help Page articles for each Content Type and could stand in for the current Add Content page. Frequently Used would be ranked by which Content Type have the most articles by the Current User. Help Pages would be categorized and it would be used for further grouping than seen here.

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Gather feedback

  • n the

usefulness

  • f our

guidance

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Collect feature requests and bug reports

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Building a culture of closeness in

  • pen

collaboration

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Developing a software product is complex, yet flexible. This means the closer the operators are to the developers, the shorter our feedback loops can be, and the better the product will become.

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When change is easy, awareness fuels improvement.

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We need everyone’s perspective to make our product as intuitive as possible.

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Start your courageous journey

  • f openness and collaboration, to

share in a focus on your commitments to continuously improve your product.

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Kelly Albrecht kelly@lcm.io @ksalbrecht

Thank you.