- The rol
role of
- f Con
- nsumer P
Pro rotection A Age gencies in in attain ining t g the Sustain inabl ble D Develo lopm pment G Goals ls - UM UMER ER
Teresa M Moreira ra, Head, d, Com
- mpe
petition a and C d Con
- nsu
sumer P Pol
- licies Branch
G20 I INTERN RNAT ATIONAL NAL C CONF NFERE RENC NCE ON CONS - - PowerPoint PPT Presentation
G20 I INTERN RNAT ATIONAL NAL C CONF NFERE RENC NCE ON CONS NSUMER P R POLICY Y - The rol role of of Con onsumer P Pro rotection A Age gencies in in attain ining t g the Sustain inabl ble D Develo lopm pment G Goals ls
Teresa M Moreira ra, Head, d, Com
petition a and C d Con
sumer P Pol
ng mor
e and bette and better w with th les ess; ;
anage res esources effi efficientl tly (lifec fecycle think nking) ng);
uce e resour
e use, , environm
ental degradati adation, w , was aste te and and pol polluti tion al alon
the whol hole l life fe cycle, whi hile i inc ncreasing qual quality ty of
fe; ;
e oppor
unities es for devel elopi
ng count untries es - “leapfr pfroggi
ng”
Unite ited N Natio tions E Envir ironment t Progra ramme mme, S Sustai ainab nable Consum umption
d Produc uction,
a Handb dbook
for Policym cymake kers, s, 2 2015
Adopt
ed in 1985, 5, amended i nded in 1999, 9, lates est t rev evision in n 2015 2015, , appr approved by by the the UN Gener eneral Assem embl bly resol
ution 7
186, 2 22 Decem ember ber 2015 2015
Som Some new new rec ecommendations: Nat ationa nal pol
Consu sume mer Prot
ection: checklist
Disp spute te res esolut ution
nd redr dres ess: alternative dispute resolution, collective redress, compensation for consumers; E-com
Financial Services es: ref. to OECD/G20 High-Level Principles; Good
busines ess pr prac actices es: for the first time aiming at the private sector, recognizing shared responsibility; International al coo
perat ation
cross border cases.
Main in poi points: Shared ed resp sponsi sibility: mem embe ber Stat ates es; bus usine nesses es; con
er associations; environmental
nizat
Consumers need eed to be be inform
Po Policy-ma making in part rtners ership ip wi with all relev evan ant stakeholder ers; Mix ixed ed instr truments an and tool
are re wel elcom
ed: re regulator
mechanism sms, s, standa dards ds, busi siness ss initiatives; Res esea earc rch, method
gies an and da data are re nec eces essary ry to to suppo port planning ng and monitor
Bus usiness enc ncou
agement ent towar ards ds new ew sou
produ products an and servic ices es as as new ew technologies; Gove vernments ts an and inte ternati tional or
ganization
uld lea ead exampl ples
su sust stainable pra ractic ices es in proc procure rement.
Sust stainabi bility i is s a cross
utting ng i issue ue: a : a shi hift ft tow towar ards mor
e sus ustainable life festy tyle r requi equires publ public pol policy m meas easures ( (combi bini ning ng tools and d instr trum ument ent) ai aiming at at con
and at at bus business to to adj adjust pr t produ
tion and and di distr tribution m metho ethods. . Cons
goods - food, c , clothi hing, ng, electr troni
and essenti tial publ public s ser ervices - ener energy, water ater, w , was aste te and and tr trans ansport t - repr epres esent s t sec ectors of
high gh i impac pact
educ ucation c
aigns gns: to raise awareness and to provide skills - examples: fight against food waste; energy efficiency (renewable sources such as solar; replacement
recycling;
ertising f g framew ewor
ustment nt t to envir ironmenta tal c l claim ims;
agement ent w with r relevant ant s stakehol eholder ders - business and consumer associations;
gement nt o
ness s self-regul gulat ator
initia itiativ tives; ;
aviou
al insi sights s to better understand consumer behavior and attitudes and support policy measures.
reso esource rce efficien ency (subsidies/tax incentives)
Regul ulati tion
consu nsume mer pr produc
and pr product
escen ence
Eco labelling (product information)
Use of
nterna nation
standar ards ds
rame mework rk of
collabor aborati tive econom economy models
Con
sumer pol policy measu sures Econ
policy measu sures
Consumer protection impacts the three dimensions of sustainable development: (i) economic, as consumption accounts for 60% of global GDP; (ii) social, for it protects individuals in a disadvantageous position in the marketplace vis-à-vis traders; and (iii) environmental, for consumer choices bear a direct impact on the environment. Cons
umer polic icy's foc focus us on
umers and and its ts br broad
food and non-food - and services) has a direct link to most Sustainable Development Goals (SDGs), especially those related to People and Planet; Ind Indispens pensabl able coordi dinat nation
and coope
ation
with th othe
public bodi bodies es (at local and regional levels) and sector-specific regulators provide an extensive and detailed view of market functioning; Mult lti-stak takehol eholde der app approac
NGOs and business organizations are at the core of Consumer Protection Agencies' work, illustrating concrete partnerships, crucial to achieve the SDGs.
Cons
umer protec
tion
eeks to to en ensur ure fair ir tr trea eatm tment ent for for all ll peopl people in in the the marketpl etplac ace, e, the thereby eby con
tribu buting ng to to greate eater equal equality ty and and el eliminati nating ng dis iscri riminatory ry pr prac acti tices es th through
the adopt adoption
approp
ate legi egislati ation
and pol policies es withi thin and and am among
countr ntries es. In its resolution 39/248 on Consumer Protection of 16 April 1985,[1] the General Assembly recognized “that consumers often face imbalances in economic terms, educational levels, and bargaining power,” and further recognized “consumers’ right to access just, equitable and sustainable economic and social development.” Resolution 70/186 on Consumer Protection of 22 December 2015,[2] states “that a robust legal and regulatory framework for consumer protection, including effective dispute resolution and redress mechanisms and the ability of consumer protection enforcement authorities to cooperate in obtaining redress,… serves an an impor portant tant publ public inter nterest, t, cont ntributi buting ng to to econom
dyna namism and and cons nsum umer er welf lfare re”. The achievement of SDG 10 requires consumers to access essential goods and services, to know their rights in the marketplace and to be able to enforce them.
[1] A/RES/29/248 [2] A/RES/70/186
tere resa sa.more
ra@unctad. d.or
http://unctad.o .org/en/Pag ages/ DI DITC TC/Competi etiti tionLaw/Compet etiti tion-La Law-and nd- Pol
spx