G IVING F EEDBACK T O L EARNERS T O L EARNERS B ringing B - - PowerPoint PPT Presentation

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G IVING F EEDBACK T O L EARNERS T O L EARNERS B ringing B - - PowerPoint PPT Presentation

Dec 26, 2022 370 likes •495 views

G IVING F EEDBACK G IVING F EEDBACK T O L EARNERS T O L EARNERS B ringing B ringing E ducation & E ducation & S ervice S ervice T ogether T ogether Learning Objective Learning Objective After participating in this session,

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SLIDE 1

G GIVING

IVING F

FEEDBACK

EEDBACK

T TO

O L

LEARNERS

EARNERS

B Bringing

ringing

E Education &

ducation &

S Service

ervice

T Together

  • gether
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SLIDE 2

Learning Objective Learning Objective

After participating in this session, participating residents will be able to give skillful and constructive feedback to learners.

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SLIDE 3

“Learners in Difficulty” “Learners in Difficulty”

  • We’re all “in difficulty” sometimes….
  • First, diagnose your learner:

– Temporary stressors – Knowledge or skill deficits – Attitudinal issues – Learning disabilities – Drug or alcohol problems

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SLIDE 4

“INSIGHT” Approach “INSIGHT” Approach

I Inquiry nquiry N Needs eeds S Specific feedback pecific feedback I Interchange nterchange G Goals

  • als

H Help elp T Timing iming of follow-up session

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SLIDE 5

I INQUIRY

NQUIRY

  • How does the learner think things are

going?

  • Listen to the learner’s needs in

detail.

  • Listening attentively and thoroughly before

commenting may be all you need to do, especially for minor/temporary problems.

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SLIDE 6

N NEEDS

EEDS

  • What does the learner feel s/he

needs during this rotation?

  • Ask the learner to define own learning

needs.

  • Learners accept feedback better

when they feel the teacher has first understood their perspectives.

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SLIDE 7

S SPECIFIC FEEDBACK

PECIFIC FEEDBACK

  • Give your constructive feedback as

specifically as you can.

  • Start with specific positive feedback.
  • The more learner-centered the feedback,

the better it will go.

  • Verify the learner’s understanding of

the feedback you’ve given.

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SLIDE 8

I INTERCHANGE

NTERCHANGE

  • How can you best balance the

learner’s needs with the team’s needs?

  • You may need to “think outside the

box” to reach a “win-win solution”.

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SLIDE 9

G GOALS

OALS

  • State any new goals you’ve just

reached, or review existing goals.

  • Verify that you both understand and

agree on these goals.

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SLIDE 10

H HELP

ELP

  • Do any serious problems merit a

“learning consultation”?

  • Chief resident
  • Attending physician
  • Learning specialist
  • Employee assistance program
  • Others
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SLIDE 11

T TIMING

IMING OF FOLLOW

OF FOLLOW-

  • UP SESSION

UP SESSION

  • Any final questions or comments?
  • When would you and the learner like

to meet again to go over how things are going?