FY2019 Comprehensive Maintenance Plan (CMP) Presentation to the - - PowerPoint PPT Presentation

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FY2019 Comprehensive Maintenance Plan (CMP) Presentation to the - - PowerPoint PPT Presentation

1 FY2019 Comprehensive Maintenance Plan (CMP) Presentation to the Baltimore City Board of School Commissioners September 10, 2019 Dr. Sonja Brookins Santelises Dr. Lynette Washington, Chief Executive Officer, Baltimore City Public Schools


slide-1
SLIDE 1
  • Dr. Sonja Brookins Santelises

Chief Executive Officer, Baltimore City Public Schools

FY2019 Comprehensive Maintenance Plan (CMP)

1

Presentation to the Baltimore City Board of School Commissioners September 10, 2019

  • Dr. Lynette Washington,

Chief Operations Officer

slide-2
SLIDE 2

2

FY2019 CMP Overview

2 ORGANIZATIONAL STRUCTURE & STAFFING BUDGET RAISING MAINTENANCE SERVICE LEVELS

APPENDIX (FULL PRESENTATION)

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SLIDE 3

Organizational Structure & Staffing: Facilities, Maintenance & Operations (FM&O)

3 Facilities Maintenance & Operations Director: Blaine Lipski

FY18 Operating Budget: $24,043,241 FY19 Operating Budget: $27,015,606 FY20 Operating Budget: $29,595,299 Total Full-Time Positions (FTEs): 189

+ Budget is inclusive of salaries and maintenance supplies and services

Building Maintenance Engineering & Mechanical Services Environmental Compliance & Inspections

Acting Assistant Director: Bill Levy FTEs: 109 Departments: Repair Regions Contract Maintenance Grounds Assistant Director: Jeff Wilson FTEs: 47 Departments: Mechanical/Engineering Services Assistant Director: Ingrid Brailsford FTEs: 27 Departments: Custodial Services Health & Safety Pest Control Solid Waste

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SLIDE 4

Comprehensive Maintenance Budget Funding and Repair/Replacement Need

4

  • FM&O FY20 Operating Budget is $29,595,299
  • Annual operating budget needed based on industry

standard is $150M (3% of current replacement value (CRV) is recommended for public schools as the annual budget necessary to maintain school buildings – City Schools CRV is $5B)

  • Immediate replacement need of major building systems

beyond their expected life is $207M (Figure from Asset Inventory that was required as part of the procurement

  • f SchoolDude per MOU; in final year of 4 year

assessment process)

  • District Support: As part of the district’s commitment

under the 21st Century Buildings Program, increased funding for maintenance is allocated each year ($3M per year through FY23)

  • Operations Strategy: Use additional funds for increased

preventive maintenance and in-house staff (improves responsiveness and limits system down time)

Immediate Need $207M Budget $29.6M

slide-5
SLIDE 5

Comprehensive Maintenance Budget (FY19): Maintenance Work Order Repair Costs

5

Contractual

20%

In-house

80%

Who is performing the work? Based on completed work order count

Contractual

70%

In-house*

30%

How does this translate into dollars? Based on cost on completed work

  • rders

> 40 Years Old

65%

21 – 40 Years Old

25%

< 21 Years old

10%

Where is the work being performed? Based on completed work order count and age of building

*In-house cost include payroll, supplies and other costs

slide-6
SLIDE 6

Comprehensive Maintenance Budget (FY19): Top 12 Maintenance Repair Costs

6

44% 18% 6% 5% 4% 3% 3% 2% 2% 2% 2% 2% HVAC Plumbing Lighting Risk Management Grounds Roofing Fire Protection Doors and Hardware

Windows Painting Ceilings Flooring

These 5 categories represent 77% of the budget 40% of window repair costs are in Buildings <21 years old, but are less than 10% of all window work

slide-7
SLIDE 7

7

Raising Maintenance Service Levels Through Targeted Competency Focuses

SERVICE EFFICIENCY

  • Streamlined core business

processes

  • Strategic maintenance plans
  • Leverage technology

SERVICE DELIVERY & RESPONSE TIME

  • Ongoing training of workforce
  • Materials management
  • Structure and Funding

CUSTOMER SUPPORT & SATISFACTION

  • Communication
  • Guidance and supports
  • Quality of service delivered

PREVENTIVE MAINTENANCE

  • Increased PM frequencies to

capture and correct immediate problems

  • Asset inventory of equipment

through the Facilities Condition Assessment (In the last year of the 4 years phased assessment)

  • Analysis of data to improve

accountability and program efficiency

slide-8
SLIDE 8

8

Raising Maintenance Service Levels Through Strategy & Compliance

SERVICE EFFICIENCY

  • Restructure of contractual

staffing and in house personnel

  • Deploy regional and/or blitz

structure where possible

  • Collaboration with Schools Office

SERVICE DELIVERY & RESPONSE TIME

  • Operations’ finance team employ

CMMS (SchoolDude) to project spending and needs

  • Developing more formalized

Strategic Facility Planning through Interdepartmental collaboration

CUSTOMER SUPPORT & SATISFACTION

  • Increase accountability, visibility

and training schools on how to work with Facilities - putting information at schools fingertips to understand facility support

  • Survey to understand ground level

experience

  • Collaboration with Schools Office

and school Leadership

  • Custodial Cleanliness Assessments

& Ongoing training

PREVENTIVE MAINTENANCE

  • Target staff resources: target

specialized work toward contractual support and routine work towards in-house staff (Stationary Boiler Maintenance Workers)

  • Prioritize Resources – Due to

budget constraints, comprehensive review PM schedules/tasks to determine where to prioritize maintenance dollars and PM frequency

slide-9
SLIDE 9

9

Raising Maintenance Service Levels through Data Driven Decisions

SERVICE EFFICIENCY

  • Inform staffing needs/structure

adjusting blitz structure based on work order load per FTE

  • Improve accountability and

quality of work

SERVICE DELIVERY & RESPONSE TIME

  • Identify where training is needed
  • Inform staff evaluations and

promotions

  • SWOT across Operations

departments

CUSTOMER SUPPORT & SATISFACTION

  • Use of SchoolDude survey tool
  • Use of Scoring/Rating systems to

evaluate cleanliness service levels

  • Inform training needs of schools

and custodians

  • Provide an action plan
  • Tools to evaluate custodial

support performance

PREVENTIVE MAINTENANCE

  • Input of PM schedules into

system to inform actual budget needs to support PM work

  • Use information to

forecast/project quarterly budget spending outside of unscheduled work

  • Use data to determine the true

costs of ownership of existing versus new 21st Century facilities

slide-10
SLIDE 10

Comments or Questions?

10 Office of the Chief Operating Officer

  • Dr. Lynette Boswell Washington

Chief Operations Officer lkwashington@bcps.k12.md.us Blaine Lipski Director Facilities Maintenance & Operations blipski@bcps.k12.md.us Monique Roumo Director Strategy & Compliance mroumo@bcps.k12.md.us Bill Levy Acting Assistant Director Building Maintenance wdlevy@bcps.k12.md.us Jeff Wilson Assistant Director Engineering Mechanical Services jwilson@bcps.k12.md.us

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SLIDE 11

Appendix

11

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SLIDE 12

12

FY2019 CMP Overview

12

PURPOSE OF CMP ORGANIZATIONAL STRUCTURE & STAFFING UNIQUE CONDITIONS IMPACTING MAINTENANCE BUDGET ACCOMPLISHMENTS RAISING MAINTENANCE SERVICE LEVELS

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SLIDE 13

13

Purpose of CMP

Strategic

  • verview of

maintenance program Highlight continuing improvements and new initiatives Addresses requirements established in the MOU between City Schools and partners for 21st Century Buildings program

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SLIDE 14

Organizational Structure & Staffing: Facilities, Maintenance & Operations (FM&O)

14 Facilities Maintenance & Operations Director: Blaine Lipski

FY18 Operating Budget: $24,043,241 FY19 Operating Budget: $27,015,606 FY20 Operating Budget: $29,595,299 Total Full-Time Positions (FTEs): 189

+ Budget is inclusive of salaries and maintenance supplies and services

Building Maintenance Engineering & Mechanical Services Environmental Compliance & Inspections

Acting Assistant Director: Bill Levy FTEs: 109 Departments: Repair Regions Contract Maintenance Grounds Assistant Director: Jeff Wilson FTEs: 47 Departments: Mechanical/Engineering Services Assistant Director: Ingrid Brailsford FTEs: 27 Departments: Custodial Services Health & Safety Pest Control Solid Waste

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SLIDE 15

Unique Conditions that Affect Maintenance

15

FIRE REPAIRS

Maintenance to fully or temporarily repair damage caused by fire.

AIR CONDITIONING

Significant number of older structures built without central air conditioning.

VANDALISM & SECURITY- RELATED REPAIRS

Unforeseen repairs caused to the equipment and fixed assets due to the intentional vandalism of school property of all kinds.

BREAKING & ENTRY REPAIRS

Frequent occurrence when buildings are unoccupied, which typically includes damage and repairs to windows, doors, locks.

EMERGENCY REPAIRS

Repair of unforeseen breakdowns or failures to critical building systems and equipment and fixed assets.

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SLIDE 16

Unique Conditions that Affect Maintenance

16

EXTERNAL INFRASTRUCTURE DEGRADATION

Infrastructure failures that take place

  • utside the school property, but

impact building operations are still the responsibility of City Schools’ FM&O.

SPECIAL EVENTS

Maintenance to fully or temporarily repair damage caused by the various special events that occur due to external partner usage at our school facilities.

UTILITY & TECHNOLOGICAL INFRASTRUCTURE

Increasing demand for sufficient technology infrastructure requires a dramatic increase for power and HVAC capacity prior to or after the installation of updated equipment.

INCREASED WEAR

Urban school districts are typically subjected to a higher degree of wear than suburban school districts, as many serve as community schools.

AGING BUILDING SYSTEMS

The advanced age of mechanical systems is the biggest facilities-related challenge to our school system.

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SLIDE 17

Accomplishments

17

Reduced Engineering school building ratio from 1:18 to 1:4 to improve responsiveness to heating & cooling needs Launched SchoolDude Across the District to improve accountability (System used to manage maintenance work

  • rders)

Launched a Custodial Cleanliness Assessment Program to support principals with the daily management of custodial staff Implemented a data-driven component to support employee evaluations Implemented a district- wide building monitoring system that enables Mechanical Services staff to track real-time conditions

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SLIDE 18

Accomplishments

18

Reduced Engineering school building ratio from 1:18 to 1:4 to improve responsiveness to heating & cooling needs Launched a Custodial Cleanliness Assessment Program to support principals with the daily management of custodial staff Launched SchoolDude Across the District to improve accountability (System used to manage maintenance work

  • rders)

Implemented a data-driven component to support employee evaluations Implemented a district- wide building monitoring system that enables Mechanical Services staff to track real-time conditions

slide-19
SLIDE 19

Accomplishments

19

Reduced Engineering school building ratio from 1:18 to 1:4 to improve responsiveness to heating & cooling needs Implemented a data-driven component to support employee evaluations Implemented a district- wide building monitoring system that enables Mechanical Services staff to track real-time conditions Launched a Custodial Cleanliness Assessment Program to support principals with the daily management of custodial staff Launched SchoolDude Across the District to improve accountability (System used to manage maintenance work

  • rders)
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SLIDE 20

Accomplishments

20

Reduced Engineering school building ratio from 1:18 to 1:4 to improve responsiveness to heating & cooling needs Implemented a district- wide building monitoring system that enables Mechanical Services staff to track real-time conditions Implemented a data-driven component to support employee evaluations Launched a Custodial Cleanliness Assessment Program to support principals with the daily management of custodial staff Launched SchoolDude Across the District to improve accountability (System used to manage maintenance work

  • rders)
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SLIDE 21

Accomplishments

21

Implemented a district- wide building monitoring system that enables Mechanical Services staff to track real-time conditions Reduced Engineering school building ratio from 1:18 to 1:4 to improve responsiveness to heating & cooling needs Implemented a data-driven component to support employee evaluations Launched a Custodial Cleanliness Assessment Program to support principals with the daily management of custodial staff Launched SchoolDude Across the District to improve accountability (System used to manage maintenance work

  • rders)
slide-22
SLIDE 22

Comprehensive Maintenance Budget Funding and Repair/Replacement Need

22

  • FM&O FY20 Operating Budget is $29,595,299

Budget $29.6M

slide-23
SLIDE 23

Comprehensive Maintenance Budget Funding and Repair/Replacement Need

23

  • FM&O FY20 Operating Budget is $29,595,299
  • Annual operating budget needed based on industry

standard is $150M (3% of current replacement value (CRV) is recommended for public schools as the annual budget necessary to maintain school buildings – City Schools CRV is $5B)

Budget $29.6M

slide-24
SLIDE 24

Comprehensive Maintenance Budget Funding and Repair/Replacement Need

24

  • FM&O FY20 Operating Budget is $29,595,299
  • Annual operating budget needed based on industry

standard is $150M (3% of current replacement value (CRV) is recommended for public schools as the annual budget necessary to maintain school buildings – City Schools CRV is $5B)

  • Immediate replacement need of major building systems

beyond their expected life is $207M (Figure from Asset Inventory that was required as part of the procurement

  • f SchoolDude per MOU; in final year of 4 year

assessment process)

Immediate Need $207M Budget $29.6M

slide-25
SLIDE 25

Comprehensive Maintenance Budget Funding and Repair/Replacement Need

25

  • FM&O FY20 Operating Budget is $29,595,299
  • Annual operating budget needed based on industry

standard is $150M (3% of current replacement value (CRV) is recommended for public schools as the annual budget necessary to maintain school buildings – City Schools CRV is $5B)

  • Immediate replacement need of major building systems

beyond their expected life is $207M (Figure from Asset Inventory that was required as part of the procurement

  • f SchoolDude per MOU; in final year of 4 year

assessment process)

  • District Support: As part of the district’s commitment

under the 21st Century Buildings Program, increased funding for maintenance is allocated each year ($3M per year through FY23)

Immediate Need $207M Budget $29.6M

slide-26
SLIDE 26

Comprehensive Maintenance Budget Funding and Repair/Replacement Need

26

  • FM&O FY20 Operating Budget is $29,595,299
  • Annual operating budget needed based on industry

standard is $150M (3% of current replacement value (CRV) is recommended for public schools as the annual budget necessary to maintain school buildings – City Schools CRV is $5B)

  • Immediate replacement need of major building systems

beyond their expected life is $207M (Figure from Asset Inventory that was required as part of the procurement

  • f SchoolDude per MOU; in final year of 4 year

assessment process)

  • District Support: As part of the district’s commitment

under the 21st Century Buildings Program, increased funding for maintenance is allocated each year ($3M per year through FY23)

  • Operations Strategy: Use additional funds for increased

preventive maintenance and in-house staff (improves responsiveness and limits system down time)

Immediate Need $207M Budget $29.6M

slide-27
SLIDE 27

FY20 is actual (or current) FTE count

Current & Planned Staffing Model

  • Current FTE: 1 Tradesman to

131,592 sqft

  • FY23 Goal: 1 Tradesman to

94,430 sqft

  • Strategy: Create approx. 12

new positions a year to be fully staffed by FY23 (approx. $1M from additional funds) NOTE: FTEs/sqft only takes into account square footage to maintain and does not include mixture of building types, building ages or a building systems’ sophistication.

27

FY20 FY21 FY22 FY23 Budget (w/ add. $3M) $29,595,299 $32,595,299 $35,595,299 $38,595,299 Square Footage to Maintain 16,973,372 16,878,381 16,428,988 16,551,667 FTEs Needed (based on sqft) 180 179 174 175 Current/Projected FTEs 129 141 153 165 16,973,372 16,878,381 16,428,988 16,551,667

180 179 174 175 129 141 153 165

20 40 60 80 100 120 140 160 180 200 $- $5,000,000 $10,000,000 $15,000,000 $20,000,000 $25,000,000 $30,000,000 $35,000,000 $40,000,000 $45,000,000

FTEs Budget

slide-28
SLIDE 28

28

FY20 FY21 FY22 FY23 FY24 Budget (w/ add. $3M) $29,595,299 $32,595,299 $35,595,299 $38,595,299 $39,595,299 Square Footage to Maintain 16,973,372 16,878,381 16,428,988 16,551,667 16,551,667 FTEs Needed (based on sqft) 180 179 174 175 175 Current/Projected FTEs 129 141 153 165 175 16,973,372 16,878,381 16,428,988 16,551,667 16,551,667 180 179 174 175 175 129 141 153 165 175 20 40 60 80 100 120 140 160 180 200 $- $5,000,000 $10,000,000 $15,000,000 $20,000,000 $25,000,000 $30,000,000 $35,000,000 $40,000,000 $45,000,000

FTEs Budget FY20 is actual (or current) FTE count

Funding & Staffing Scenario to Meet Staffing Needs

  • Current FTEs: 129 Tradesmen
  • FY23 Need: 175 Tradesmen
  • Existing Deficit: 46 Tradesmen
  • Proposed Solution: Increase
  • perations budget by $3M/yr

through FY23 plus $1M in FY24 and remain steady NOTE: Assumes a final total square footage of 16,551,667 in FY23 and only looks at the total number of trades personnel needed.

slide-29
SLIDE 29

Comprehensive Maintenance Budget (FY19): Maintenance Work Order Repair Costs

29

Contractual

20%

In-house

80%

Who is performing the work? Based on completed work order count

Contractual

70%

In-house*

30%

How does this translate into dollars? Based on cost on completed work

  • rders

> 40 Years Old

65%

21 – 40 Years Old

25%

< 21 Years old

10%

Where is the work being performed? Based on completed work order count and age of building

*In-house cost include payroll, supplies and other costs

slide-30
SLIDE 30

Comprehensive Maintenance Budget (FY19): Top 12 Maintenance Repair Costs

30

44% 18% 6% 5% 4% 3% 3% 2% 2% 2% 2% 2% HVAC Plumbing Lighting Risk Management Grounds Roofing Fire Protection Doors and Hardware

Windows Painting Ceilings Flooring

These 5 categories represent 77% of the budget 40% of window repair costs are in Buildings <21 years old, but are less than 10% of all window work

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SLIDE 31

Plan: Raising Maintenance Service Levels

31 Association of Physical Plant Administrators (APPA) has Maintenance Service Levels by which an organization can determine how a system services and manages their facilities based on current practices and resources (there are 5 levels).

  • Preventive Maintenance (PM)
  • Service Efficiency
  • Service Delivery & Response Time
  • Customer Satisfaction
  • Square Footage per FTE
  • Budget % of Current Replacement Value
  • Average FCI

Service Level Core Competencies:

1 2 3 4 5

Showpiece Facility

(Best)

Comprehensive Stewardship Managed Care Reactive Management Crisis Response

(Poorest)

slide-32
SLIDE 32

Service Levels: Where We Were (SY17-18)

32

1 2 3 4 5

Showpiece Facility

(Best)

Comprehensive Stewardship Managed Care Reactive Management Crisis Response

(Poorest)

  • L4 Preventive Maintenance vs. Reactive Maintenance - 25-50% PM
  • L4 Preventive Maintenance - PM work possible, consists of simple tasks and is done inconsistently
  • L4 Service Efficiency - Somewhat Chaotic
  • L4 Service Delivery & Response Time - Response times of 6 months or less, requires reduction in

maintenance frequency

  • L5 Customer Satisfaction - Generally critical of responsiveness and quality of facilities services.

Consistent ridicule, mistrust of facilities services (Level 5)

  • L4 Square footage per FTE – 145,700
  • L5 Budget % of Current Replacement Value (CRV) - <2.5 (Level 5)
  • L3 Average FCI (Existing building components) – N/A
slide-33
SLIDE 33

Service Levels: Where We Are (SY18-19)

33

1 2 3 4 5

Showpiece Facility

(Best)

Comprehensive Stewardship Managed Care Reactive Management Crisis Response

(Poorest)

  • L3 Preventive Maintenance vs. Reactive Maintenance – 50-75% PM
  • L3 Preventive Maintenance - An effort is made to PM: priority to schedule as time and manpower permit
  • L3 Service Efficiency - Somewhat Organized with Direction
  • L4 Service Delivery & Response Time - Response times of 1 month or less, requires reduction in

maintenance frequency (Repair Regions: Response times of 6 months or less)

  • L3 Customer Satisfaction - Accustomed to basic level of facilities care. Generally able to perform mission

duties.

  • L4 Square footage per FTE - 131,592
  • L5 Budget % of Current Replacement Value (CRV) - <2.5
  • L3 Average FCI (Existing building components) - 0.16 - 0.29 (current FCI 0.25)
slide-34
SLIDE 34

Service Levels: Where we’re going (SY22-23)

34

1 2 3 4 5

Showpiece Facility

(Best)

Comprehensive Stewardship Managed Care Reactive Management Crisis Response

(Poorest)

  • L2 Preventive Maintenance vs. Reactive Maintenance - 75-99% PM
  • L2 Preventive Maintenance - Most required PMs are done at a frequency slightly less than per defined

schedule.

  • L2 Service Efficiency – Highly organized and focused
  • L3 Service Delivery & Response Time - Response to most service needs within a week or less
  • L2 Customer Satisfaction - Satisfied with facilities related services, usually complimentary of facilities

staff.

  • L3 Square footage per FTE – 94,430
  • L5 Budget % of Current Replacement Value (CRV) - <2.5
  • L4 Average FCI (Existing building components) - 0.30 - 0.49 (Projected)
slide-35
SLIDE 35

35

Raising Maintenance Service Levels Through Targeted Competency Focuses

SERVICE EFFICIENCY

  • Streamlined core business

processes

  • Strategic maintenance plans
  • Leverage technology

SERVICE DELIVERY & RESPONSE TIME

  • Ongoing training of workforce
  • Materials management
  • Structure and Funding

CUSTOMER SUPPORT & SATISFACTION

  • Communication
  • Guidance and supports
  • Quality of service delivered

PREVENTIVE MAINTENANCE

  • Increased PM frequencies to

capture and correct immediate problems

  • Asset inventory of equipment

through the Facilities Condition Assessment (In the last year of the 4 years phased assessment)

  • Analysis of data to improve

accountability and program efficiency

slide-36
SLIDE 36

36

Raising Maintenance Service Levels Through Strategy & Compliance

SERVICE EFFICIENCY

  • Restructure of contractual

staffing and in house personnel

  • Deploy regional and/or blitz

structure where possible

  • Collaboration with Schools Office

SERVICE DELIVERY & RESPONSE TIME

  • Operations’ finance team employ

CMMS (SchoolDude) to project spending and needs

  • Developing more formalized

Strategic Facility Planning through Interdepartmental collaboration

CUSTOMER SUPPORT & SATISFACTION

  • Increase accountability, visibility

and training schools on how to work with Facilities - putting information at schools fingertips to understand facility support

  • Survey to understand ground level

experience

  • Collaboration with Schools Office

and school Leadership

  • Custodial Cleanliness Assessments

& Ongoing training

PREVENTIVE MAINTENANCE

  • Target staff resources: target

specialized work toward contractual support and routine work towards in-house staff (Stationary Boiler Maintenance Workers)

  • Prioritize Resources – Due to

budget constraints, comprehensive review PM schedules/tasks to determine where to prioritize maintenance dollars and PM frequency

slide-37
SLIDE 37

37

Raising Maintenance Service Levels through Data Driven Decisions

SERVICE EFFICIENCY

  • Inform staffing needs/structure

adjusting blitz structure based on work order load per FTE

  • Improve accountability and

quality of work

SERVICE DELIVERY & RESPONSE TIME

  • Identify where training is needed
  • Inform staff evaluations and

promotions

  • SWOT across Operations

departments

CUSTOMER SUPPORT & SATISFACTION

  • Use of SchoolDude survey tool
  • Use of Scoring/Rating systems to

evaluate cleanliness service levels

  • Inform training needs of schools

and custodians

  • Provide an action plan
  • Tools to evaluate custodial

support performance

PREVENTIVE MAINTENANCE

  • Input of PM schedules into

system to inform actual budget needs to support PM work

  • Use information to

forecast/project quarterly budget spending outside of unscheduled work

  • Use data to determine the true

costs of ownership of existing versus new 21st Century facilities

slide-38
SLIDE 38

Board of School Commissioners

Linda Chinnia, Chair Johnette A. Richardson, Vice-Chair

  • Dr. Muriel Berkeley
  • Dr. Michelle Harris Bondima
  • Dr. Durryle Brooks

Andrew “Andy” Frank

  • Dr. Martha James-Hassan

Ronald S. McFadden Vernon A. Reid Joshua Lynn, Student Commissioner Christian Gant, Esq., Board Executive Officer

Senior Management Team

  • Dr. Sonja Brookins Santelises, Chief Executive Officer

Alison Perkins-Cohen, Chief of Staff Shashi Buddula, Interim Chief Technology Officer John L. Davis, Jr., Interim Chief Academic Officer John L. Davis, Jr., Chief of Schools Jeremy Grant-Skinner, Chief Human Capital Officer Tina Hike-Hubbard, Chief Communications and Community Engagement Officer Theresa Jones, Chief Achievement and Accountability Officer Tammy L. Turner, Esq., Chief Legal Officer John Walker, Interim Chief Financial Officer

  • Dr. Lynette Washington, Chief Operating Officer

38