Find the right balance when implementing Point of Care Testing - - PowerPoint PPT Presentation

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Find the right balance when implementing Point of Care Testing - - PowerPoint PPT Presentation

Find the right balance when implementing Point of Care Testing Kathleen David, MT (ASCP) Point of Care Testing Manager TriCore Reference Laboratories, Albuquerque NM Lynda Leopold, MT (CSMLS), BSc Applications Consultant, Acute Care


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Find the right balance when implementing Point of Care Testing

Kathleen David, MT (ASCP) Point of Care Testing Manager TriCore Reference Laboratories, Albuquerque NM Lynda Leopold, MT (CSMLS), BSc Applications Consultant, Acute Care Diagnostics Instrumentation Laboratory

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They’re asking for a(nother) POC Test!

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Can we talk you out of it?

Considerations for specific unit requesting testing—workflow, staffing, volume, etc. Does the requester have all the information needed to make an informed decision? Do YOU have all the information needed to make an informed decision?

If you know all the requirements, will POCT option still be your choice?

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I want POCT-now what? Developing a process for requests

First encounter-Formal? Informal? Paperwork Submission Approvals

Who needs to sign off? Are we all on the same page?

Plans for implementation

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Who assesses the requests?

POCT Coordinator (POCC) alone POCC plus lab (medical director) POCT Committee (clinical spectrum—multidisciplinary)

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Decision-making models

Lab-driven: You Shall vs. Customer-driven: We Want vs. Collaborative (optimal)

Work together to determine the need and the best way to meet the need

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Designing a form-what to include

Standard of care vs. new methodology Existing POCT platforms Availability of interface Quotes and estimating costs Who is responsible for what? What resources are needed to support the test? How does this POCT test improve patient care? Ensure objective assessment

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Example form:

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What a unit asks for is not always the same as their need:

If a specific analyzer/instrument—Why?? New technology Visit from vendor/seen at trade show Used at previous assignment

The ask vs the Need—part 1

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Peer groups (eg. AACC listserv) Literature Be wary of marketing. Consider your specific situation(s). Look for standardization opportunities Keep up with new testing technology Don’t forget the importance of an interface Ensuring quality result and patient safety should be a priority

You are the subject matter expert--

Anticipate and have your research ready!

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Often the rationale is “lab’s not meeting our TAT needs” Automated environment: not often a true lab TAT issue Workflow analysis: Where are the gaps? Ordering/EMR? Sample? Screen refresh?

The ask vs the Need—part 2

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Use a formal Root Cause Analysis/ Five Whys to really understand the process Work together to develop standard work/job aids Measure!! “What’s measured, improves” (Drucker) Try Daily Management/Gemba Will POCT really make things better? Will it really make things faster?

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Costs are so much more than purchasing the instrument!

Consumables—large purchase up front for validation and competency, extra for QC Interface Connections and Licenses-To LIS/EMR/Data Manager Maintenance contracts and Repairs Operator time requirements: upfront and ongoing How do you define VALUE? What would an operator be doing for a patient if NOT POCT? Is that activity a better value? Does your staff *want* to add this to their workflow? Vendor Relationships: reliability, responsiveness, support Oversight: How easy will it be to maintain quality testing?

Show Me The Money

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Who pays for: Instruments? Hardware? Software? Interface? Consumables? Oversight? Who gets paid, by what means, and how much?

Cost Sharing

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On the other hand, cost considerations are not always just the spending

POCT may cost more than in lab but can it increase value?

  • Reduce delay or improve patient flow

MRI, Cath Lab, OR

  • Eliminate need for follow up -Hgb A1C
  • Triage in the ER
  • HEDIS measures
  • Reimbursement targets
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Accreditation Body

CAP? TJC? DNV? Others? CLIA Who holds the license? Do you have the right license?

CLIA Complexity

Many OR/Cath Lab tests are moderately complex Same requirements as high complexity but not the primary task of the operator

  • Validation,
  • QC or IQCP
  • Cal/Ver
  • Correlation
  • Training
  • PT
  • Observation for CLIA six elements

Regulatory: Who knew there were so many RULES?

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Different Oversight Models

Unit-driven: POCT Coordinator (POCC) reviews and asks for corrective action. Vs POCC-led, more lab involvement Who will train new operators? Assess competency? Is there a Technical Consultant qualified person? What about Clinical Consultant?

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Frees up lab FTEs for more complex/value add testing Align workflows, improve processes Physician Satisfier/Engagement Opportunity to show value or collect data Patient Satisfier Specialty/boutique testing

Maybe YOU want to Implement POCT!

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KEEPING UP WITH NEW TECHNOLOGY

POCT methodologies continue to evolve

Molecular infectious disease testing Lab on a chip Novel methods for resource-constrained applications Non-invasive testing Drugs of Abuse—fingerprints! Microdialysis Smartphones??

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Better technology-improving towards gold standard Faster, cheaper Remote monitoring options Marketing to clinicians

It’s not going away…

Staying up-to-date will best serve your organization

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There are opportunities

Data collection for clinical decision support Population Health HEDIS measures reports CMS value-based reimbursement PAMA Sepsis Protocol

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The ask vs the need Costs, revenue and benefits Regulatory Maybe it helps YOU It’s not going away

In Summary

Can we talk you out of it? Develop a process-use data and be objective

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ANY QUESTIONS?

kathleen.david@tricore.org lleopold@ilww.com