Empowering vision impaired people to navigate the world independently
@the_uMe
Umesh Pandya
&
A joint venture by
- Wayfindr.net -
Empowering vision impaired people to navigate the world - - PowerPoint PPT Presentation
Empowering vision impaired people to navigate the world independently A joint venture by & Umesh Pandya @the_uMe - Wayfindr.net - @WayfindrStd #Wayfindr WHY? @WayfindrStd #Wayfindr There are an estimated 285
Empowering vision impaired people to navigate the world independently
@the_uMe
Umesh Pandya
&
A joint venture by
WHY?
@WayfindrStd • #WayfindrThere are an estimated 285 million people living with sight loss world wide.
Sadly the consequences of sight loss are all to often isolation, poverty and depression.
Of the estimated 2 million vision impaired people in the UK, almost half say they would like to leave their home more often.
With the value of the 'Purple Pound' currently estimated at over £200bn per year, there is much incentive for businesses to do more to secure the loyalties of disabled customers.
DESIGN RESEARCH
@WayfindrStd • #WayfindrSIMULATION
@WayfindrStd • #WayfindrOBSERVATION
@WayfindrStd • #WayfindrCO-CREATE
@WayfindrStd • #WayfindrJOURNEY MAPPING
@WayfindrStd • #WayfindrThe beacon broadcasts its own unique ID Which is received and decoded by a smartphone Navigation instructions are triggered and spoken to the user
MOBILE APP
The Wayfindr Standard gives built environment owners and makers of digital navigation products the tools to make their services accessible
OPEN STANDARD
. In turn, this empowers vision impaired people across the world to navigate independently using their phones.
@WayfindrStd • #WayfindrStandardised Guidelines What type of technology is appropriate? How to install this technology? How should the technology be configured? How can it be maintained?
Guidelines based on user research that will support integration into:
Built-environment (Venues)
@WayfindrStd • #WayfindrStandardised Guidelines What type of guidance is needed? How do you structure audio instructions? What are the needs for different contexts? How to communicate orientation?
Guidelines based on user research that will support integration into:
Digital Navigation Product
@WayfindrStd • #WayfindrCREATING THE OPEN STANDARD
@WayfindrStd • #WayfindrW
T U Users User Users We Us Users Users All Beac Beacon Individ Absolu Compa The The VisionTHE OPEN STANDARD
USER RESEARCH
Carried out in context with Vision Impaired people
HYPOTHESIS VALIDATED?
YES NO
HYPOTHESES BACKLOG
HYPOTHESIS-DRIVEN
@WayfindrStd • #WayfindrITERATIVE
BUILD MEASURE LEARN
@WayfindrStd • #WayfindrPimlico - Ticket Hall
BUILD MEASURE LEARN
@WayfindrStd • #WayfindrPimlico - Ticket Hall
BUILD MEASURE LEARNPlanning a route and waypoints
We define test routes for our participants at the station based on a site visit and station plans. We identified the significant waypoints where users needed to be instructed.
Initial installation of beacons
We consider beacon positioning and orientation. We also test out the turnaround time for beacon installation by the installation team.
@WayfindrStd • #WayfindrBUILD MEASURE LEARN
@WayfindrStd • #WayfindrVALIDATE WITH USERS
@WayfindrStd • #WayfindrTRIAL AT LONDON EUSTON STATION NOVEMBER 2015
@WayfindrStd • #Wayfindr BUILD MEASURE LEARNTRIAL AT LONDON PIMLICO STATION MARCH 2015
@WayfindrStd • #Wayfindr BUILD MEASURE LEARNBUILD MEASURE LEARN
@WayfindrStd • #WayfindrIntermediate feedback is helpful This feedback reassures users that they are on the right track, e.g. “you are half-way there”
Use sound to attract attention
Having a sound before any instruction grabs user’s attention and alerts them that a new instruction is coming up.
BUILD MEASURE LEARNProvide reassurance not distance information
Some vision impaired people may not easily relate to distance information given in feet or metres.
@WayfindrStd • #WayfindrUse simple and concise messages
The “less is more” principle applies when designing audio instructions for vision impaired people. Vision impaired people do not like long or very detailed instructions due to the time required to think about and process the information.
BUILD MEASURE LEARNLong instruction Shortened instruction
@WayfindrStd • #WayfindrThe Wayfindr Community is a growing group of like minded people and organisations who share our passion to empower vision impaired people to navigate the world independently.
Founding Community members:
WAYFINDR COMMUNITY
BUILT INTO WAYFINDR IS A DETERMINATION TO CREATE SOCIAL, ECONOMIC AND PERSONAL VALUE FOR USERS.
@WayfindrStd • #Wayfindr1 = 1
@WayfindrStd • #Wayfindr Iconography Credit: Anbileru Adaleru2 = 3
@WayfindrStd • #Wayfindr Iconography Credit: Anbileru Adaleru3 = 6
@WayfindrStd • #Wayfindr Iconography Credit: Anbileru Adaleru4 = 10
@WayfindrStd • #Wayfindr Iconography Credit: Anbileru Adaleru5 = 15
@WayfindrStd • #Wayfindr Iconography Credit: Anbileru Adaleru6 = 21
@WayfindrStd • #Wayfindr Iconography Credit: Anbileru AdaleruIt felt normal. It wasn’t daunting at all.
Courtney
@WayfindrStd • #WayfindrWow! That was literally like someone guiding you through the journey.
Kevin
@WayfindrStd • #WayfindrI enjoyed the freedom and independence of navigating myself.
Justin
@WayfindrStd • #WayfindrThat was amazing. I am not joking. I couldn’t have done it myself.
Terri
@WayfindrStd • #Wayfindr5 BENEFITS OF WAYFINDR?
How does Wayfindr make a difference?
@WayfindrStd • #WayfindrWayfindr uses readily available ‘off-the-shelf’ technology.
wayfindr.net
@WayfindrStd • #WayfindrWayfindr removes the stress out of taking new journeys, empowering vision impaired people to independently explore further afield.
wayfindr.net
@WayfindrStd • #WayfindrWayfindr puts the user in control by letting them decide when and where they need the auditory assistance alongside their existing mobility aids.
wayfindr.net
@WayfindrStd • #Wayfindrwayfindr.net
Wayfindr supports venue owners and developers of digital navigation services in creating truly inclusive experiences.
Wayfindr supports the human capacity for wayfinding rather than creating a dependency on the technology.
wayfindr.net
@WayfindrStd • #Wayfindr“Design is the human capacity to shape and make our environment in ways that satisfy our needs and give meaning to our lives”
“Make products that are inclusive, not exclusive”
@WayfindrStd • #Wayfindr@the_uMe @WayfindrStd
Umesh Pandya
“Make products that are inclusive, not exclusive”