Employer Name Understanding the EAP 1-800-395-1616 The Workplace - - PowerPoint PPT Presentation
Employer Name Understanding the EAP 1-800-395-1616 The Workplace Dilemma... What happens at home... Is brought to work. Stress and Anxiety Absenteeism Depression Return-to-work Sick Leave Marriage Problems Loss of a loved one Anger
What happens at home...
Loss of a loved one Marriage Problems Stress and Anxiety Depression Health Care Issues Parenting Problems Drugs Elder Care Return-to-work Sick Leave Absenteeism Long-term Disability Short-term Disability Employee Conflict Anger & Anxiety Insubordination
…Is brought to work. ...Is brought home What happens at work...
EAP (~$10’s/Yr.) Wellness Programs (~$100’s/Yr.) Medical/RX Plan (1000’s/Yr.)
Smoking Alcohol Drugs Poor nutrition Sedentary Anxiety Withdrawing Sleep issues Chemical Dependency Behavioral Health Elevated Cortisol
Hyperlipidemia, Hypertension, CAD, COPD, CHF, Back Pain, Reduced Immunity
Mental Health & Substance Abuse MH/SA Care Gap 3
(Philip J. Cook, who drew from fieldwork conducted by the Census Bureau for the National Epidemiologic Survey on Alcohol and Related Conditions)
4
(SAMHSA Statistics)
5
(1Kessler RC, Chiu WT, Demler O, Walters EE. Prevalence, severity, and comorbidity of twelve-month DSM-IV disorders in the National Comorbidity Survey Replication (NCS-R))
6
No cost & confidential service for the member Short term problem resolution and assessment. EAP is not for the treatment of diagnosed MH/SA conditions but… EAP is a critical during recovery of physical and MH/SA conditions Manages problems by intervening with issues before they become costly or dangerous All IBH case management counseling handled by IBH staff masters or doctoral level professionals Referrals for face to face visits w/ network EAP providers (psychologists, social workers, marriage family therapists) Unlimited employer consultations and support An affordable risk management resource
Need for individual counseling for personal issues such as stress, anxiety, life planning, marriage, loss of loved ones, etc. Legal problems such as contracts, disputes, suits Financial pressures and problems Counseling to overcome alcohol or drug problems Assistance with interpersonal and work-related conflict or issues Responding to an employer mandatory referral
Toll free telephonic intake and benefit consultation
1-800-395-1616 (M-F 9:00AM to 8:00PM ET) 24-7-365 for urgent or emergent situations
Unlimited telephonic consultations for employees, dependents & persons residing in the household IBH Case Managers triage & assess problem
Gather and/or advise of resources to assist Referral to an EAP network counselor or behavioral health professional for face-to-face services (up to 6) Referral to medical or behavioral health plan if condition is acute
Linda’s husband, of 5 years, Bill, unexpectedly passed away Linda is the stay-at-home mom of their two children, ages 1 and 3 Bill and Linda did not have a will Linda is feeling depressed, shut in and has been drinking to cope with the loss
Linda should call IBH and receive the following support: Free face to face counseling to help cope with the loss and given tools to reduce her dependence on drinking Child care and community resources as Linda transitions back to the workforce 30 minute legal consultations to help settle Bill’s estate Use the legal document prep resources available on the IBH website to develop a will, power of attorney and trusts
Brice is a 19 year-old HS graduate, living at home with modest savings His parents have no experience in college planning Brice plans to purchase a car, drive cross country, rent a college apartment and work many hours to pay for school
Brice should call IBH and receive the following support: 50% off College Planning USA to help determine the best school for his life goals and determine which ones are the most affordable 30 days of financial coaching to learn budgeting skills and a solid financial pathway to success Find housing close to his new school Use the IBH website resources to determine the best car loan and access the purchasing program to find the right car
Lisa is an outstanding employee. She’s being
enough time enjoying life. She seeks help. Lisa’s PCP diagnoses her with depression. The PCP prescribed psychotropic meds…at an inappropriate dosage Lisa’s depression is causing her to irrationally think she’s being fired. She develops a plan to commit suicide and protect her family with life insurance benefits. Lisa should call IBH and receive the following support: Referral to a behavioral health specialist and a review of her medication regimen Coaching to develop stress management skills – Resilience Access to the My Stress Tools on the IBH website. There she’ll find profile assessments, journaling tools, articles, resources and videos
ACME supervisors need training in reasonable suspicion ACME needs assistance developing a drug-free workplace policy ACME needs a substance abuse mandatory referral policy and process to help employees with addiction
IBH staff clinicians do all this & use EAP visits in the referral
Jim works for ACME Widget Louie sends him out in the company truck to pick up a supply of widget paint Being impaired, Jim crashes into a school van killing three students ACME is sued, goes out of business and none of us can ever use “widget” as a fictitious product ever again
Archie need training in diversity ACME needs professional consultations and guidance in deciding if Archie’s employment is worth the risk ACME needs a behavioral health mandatory referral policy and process to help employees learn appropriate behavior
IBH staff clinicans do all this & use EAP visits in the referral
Archie is a dependable, loyal supervisor at ACME Archie makes an inappropriate comment to a minority worker The employee quits and files a suit against ACME for unfair hiring practices and a hostile work environment
Evaluates a person ability to safely to perform their duties in the workplace. Issues could include: Impairment Through Substance Use or Abuse
e.g. Heroin addiction verses properly prescribed opioids
Behavioral Issues and Antics that Impact Safety
e.g. An employee just doesn’t play well with others or one who sells Tasers on the worksite
Threats of Violence
e.g. An employee, known to own a lot of weapons, gets so upset at a supervisor they say “I’m going to blow your head off in the parking lot!”
Physiological Issues
e.g. A normally reliable employee begins to miss steps in a manufacturing process because they have undiagnosed early-stage dementia
IBH doctors consult with employers and arrange the necessary evaluations with local providers*
IBH doctors consult with employers and arrange the necessary evaluations with local providers*
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