Educational Predictive Analytics: Navigating Disparate Views Aaron - - PowerPoint PPT Presentation

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Educational Predictive Analytics: Navigating Disparate Views Aaron - - PowerPoint PPT Presentation

Educational Predictive Analytics: Navigating Disparate Views Aaron Springer , Victoria Chou, Francis Martin Dominguez, Dr. Sam Foster, Dr. Steve Whittaker Predictive Analytics Use Past Data To Predict Future Performance Predictive Analytics Use


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Educational Predictive Analytics: Navigating Disparate Views

Aaron Springer, Victoria Chou, Francis Martin Dominguez,

  • Dr. Sam Foster, Dr. Steve Whittaker
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Predictive Analytics Use Past Data To Predict Future Performance

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Predictive Analytics Use Past Data To Predict Future Performance

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Why is this worth examining?

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Ensign et al., 2018

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Biases in Voice Interfaces

Springer & Cramer, 2018

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UCSC is examining educational predictive analytics

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  • Implemented tool for advising staff

○ Note-taking and sharing ○ Appointment scheduling ○ Student search

  • Predictive Analytics Component

○ Not currently enabled

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Research Questions

  • What positive and negative effects could predictive analytics have at UCSC?
  • Do advisers at UCSC want to use predictive analytics?
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Envisioned Negative Effects

Self-fulfilling Prophecies Reinforcing societal biases More resource allocation to already successful students Student data safety and privacy concerns

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Envisioned Negative Effects

Self-fulfilling Prophecies Reinforcing societal biases More resource allocation to already successful students Student data safety and privacy concerns

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Envisioned Negative Effects

Self-fulfilling prophecies Reinforcing societal biases More resource allocation to already successful students Student data safety and privacy concerns

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Envisioned Negative Effects

Self-fulfilling prophecies Reinforcing societal biases More resource allocation to already successful students Student data safety and privacy concerns

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“The advising community in general is pretty good about a holistic approach and we don't just rely on this—but we're also really overworked and it's easy to fall into these traps of just relying on this data and not taking the time to get to know the student”

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Envisioned Positive Effects

Identify students in need of support more quickly Easier to reach

  • ut to students

who need the most help Allocate resources more equitable

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Envisioned Positive Effects

Identify students in need of support more quickly Easier to reach

  • ut to students

who need the most help Allocate resources more equitable

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Envisioned Positive Effects

Identify students in need of support more quickly Easier to reach

  • ut to students

who need the most help Allocate resources more equitable

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“You could run a report and find out who are my moderate people and who are my

  • reds. Who do I need to take an initiative

to just to reach out and remind, ‘hey, I'm here’ ... if you can show them ‘hey, I'm thinking about you. Just checking in.’ I think it could be really beneficial that way and bridge the gap of scary advisor and a student.”

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Do Advisers Want to Use Predictive Analytics

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Implications

  • Training could address some negative effects

○ Strategies to fight self-fulfilling prophecies ○ Clear examples and workflows of using this system to increase equity

  • System should be built in ways that encourage population oriented behaviors
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Should educational predictive analytics be used at UCSC?

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System Deference

  • Most advisers critically evaluated system predictions
  • A small subset seemed to defer to the system as ground truth

○ 2 out of 17 advisers ○ “I also expect, you know, a high rating because they're currently on subject to disqualification. [advisor looks at rating] Oh but they’re moderate, that would kind of makes sense because the student right now has a grade point balance of 69.6”

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  • Are advisers overly willing to defer to predictive analytics?

○ People can think that even random predictions are accurate in some systems (Springer et al., 2017)

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What are educational predictive analytics?