EASTERN BAND OF CHEROKEE MARTHA SALYERS TALC Webinar Protocols The - PowerPoint PPT Presentation

Tribal Accreditation To join by phone: Learning Community 1-877-668-4493 Access code: 733 157 031 MARCH 7, 2018 TRIBAL PRESENTATION: EASTERN BAND OF CHEROKEE MARTHA SALYERS

TALC Webinar Protocols  The meeting will be recorded.  Please keep your phones on mute to minimize background noise.  Use the chat box anytime or the phone line for questions during the Q&A  Feel free to ask questions of other people on the line as well  A post webinar evaluation survey will pop up when you leave the meeting, please fill that out

NIHB TALC Update EBCI PHHS Accreditation: The story so far Eastern Band of Cherokee Indians Public Health and Human Services Division March 9, 2018 Martha Salyers, Accreditation Coordinator

Eastern Band of Cherokee Indians

Eastern Band of Cherokee Indians  NC’s only federally recognized Tribe  Approximately 16,400 enrolled members  Approximately 56,000 acres  Approximately 10,000 years of local and regional history  Economy: primarily gaming and tourism  Government: Executive, Legislative, Judicial branches  Independent hospital authority and school system

Eastern Band of Cherokee Indians Public Health and Human Services Division  Health Delivery  Health and Medical  Public Health and Human Services  289 staff  Full-spectrum human services since 2014  Includes long-term care facility, senior services, early childhood education, veteran services  Transition of PH from IHS clinically-based model

PHHS and accreditation  Began consideration in 2012  Interrupted by implementation of Human Services Department, other staff and Tribal-level changes  In place:  Part-time, contract Accreditation Coordinator (PHAB Site Visitor)  CDC Public Health Associate  Major partners: Cherokee Indian Hospital Authority (CIHA), USET Tribal Epidemiology Center (TEC), Western NC Health Network (WNCHN)

PHHS and accreditation: current status  Strategic Plan updated December 2017; in implementation phase with priority teams  THA/THIP  First THA 2013; THA in process  First THIP 2015-17; will resume after THA released  QI Plan: in draft; QI Coordinator in place  AHEOP in place  PM system: under construction  Documentation collection  When?... Within the next year

Eastern Band of Cherokee Indians Public Health and Human Services Division Strategic Map: Jan. 2018-Sept. 2019 Happy, Empowered Proactive, Healthy, Organizational Purposeful Community Sustainable Excellence Proficient Prevention Partnerships Stewardship Workforce 1/22/18 Cultivate an integrated organization that fosters a culture of quality, nurtures a happy, health, proficient workforce and strives for community engagement and partnerships. A B C E D Streamline Develop Engage Implement Train Policies a Culture the Our Teams RBA & Processes of Quality Community Obtain & analyze Develop PHHS Perform Implement P&P Evaluate Tribal employee Organizational PHHS Program database/ 1 onboarding Health Self-Assessment archive use of RBA process Assessment for Public Health results accreditation Develop Train PHHS Conduct Conduct Workforce Programs Conduct 2 RBA training community Training on P&P organization- across PHHS listening development Plan wide QI sessions Readiness Assessment Develop Assist programs Develop P&P Employee Conduct youth 3 to develop approval Satisfaction Train Managers RBA Plan process town halls Survey process and Supervisors on QI Develop Develop Review program Develop Community standardized 4 data and Division-wide Develop QI Engagement staff RBA benchmarks SOPs/P&Ps Work Plan recognition plan Plan Update & Create RBA plan 5 Division-wide streamline for 2019 policies P&P = Policy & Procedure QI = Quality Improvement 6 RBA = Results-Based Accountability SOP = Standard Operating Procedure Foster Servant Leadership E Collaborate Locally, Regionally, Nationally, Federally, and Across Indian Country F

Highlight: THA 2018  Major differences from 2013:  Difficult to glean EBCI-specific health data  plethora of data (especially primary/ secondary quantitative)  More efficient community health survey process  Increased data on youth & elders (YRRS and DHHS elders surveys)  Intended community products

Highlight THA 2018: Focus Group/ Listening Session Facilitator Training

Highlight THA 2018: Focus Group/ Listening Session Facilitator Training  Included PHHS, CIHA, and Cherokee Central Schools  22 participants  Listening session topics chosen by THA Leadership Team  10 sessions scheduled; 5 completed  Follow-up training: qualitative data analysis  Future:  Establish facilitator “community of practice”  Train-the-trainer

Sgi! Thank you!

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Upcoming Trainings/Events Registration Open Now! Register by April 7 for early bird fees NNPHI: The Open Forum for Quality Improvement and Innovation in Public Health: March 29-30, 2018, Louisville, Kentucky June une 26 26-27, 2018 in At 27, 2018 in Atlanta, lanta, GA GA For more information about the conference, click here

Thank you! Next TALC call: April 13, 2018 2:00-3:00pm ET Presentation: Telling Your Story Tribal Presentation: Chickasaw Nation