Earnings Presentation
Quarter ended March 2019
16 May 2019 11:30 BST
Confidential
Pre-registration https://cossprereg.btci.com/prereg/key.process?key=PPKCLKM3P
Earnings Presentation Quarter ended March 2019 16 May 2019 11:30 - - PowerPoint PPT Presentation
Earnings Presentation Quarter ended March 2019 16 May 2019 11:30 BST Pre-registration https://cossprereg.btci.com/prereg/key.process?key=PPKCLKM3P Confidential Disclaimer This presentation has been prepared by NewDay Cards Limited on behalf
Quarter ended March 2019
16 May 2019 11:30 BST
Confidential
Pre-registration https://cossprereg.btci.com/prereg/key.process?key=PPKCLKM3P
This presentation has been prepared by NewDay Cards Limited on behalf of NewDay Group (Jersey) Limited (the “Company”) on a confidential basis solely for information purposes. For the purposes of this notice, the presentation that follows shall mean and include the slides that follow, the oral presentation of the slides by the Company or any person on behalf of the Company, any question and answer sessions that follows the oral presentation, printed copies of this document and any materials distributed at, or in connection with the presentation (collectively, this “Presentation”). By attending the meeting at which this Presentation is made, or by reading this Presentation, you will be deemed to have (i) agreed to the following restrictions and made the following undertakings and (ii) acknowledged that you understand the legal and regulatory sanctions attached to the misuse, disclosure or improper circulation of this Presentation. All financial information contained in this Presentation relates to the audited consolidated financial results of the Company (and not, except where expressly stated to the case, NewDay BondCo plc). Due to rounding, numbers presented throughout this Presentation may not add up precisely to the totals indicated and percentages may not precisely reflect the absolute figures for the same reason. All non- financial information contained in this Presentation relates to the business, assets and operations of the Company together with its subsidiaries and subsidiary undertakings (the “Group”). All financial information contained in this Presentation relating to the 12 month period ended 31 December 2017 is shown on a pro forma basis reflecting the consolidated performance of NewDay Group Holdings S.à r.l. for the period from 1 January 2017 to 25 January 2017, being the date on which NewDay Group (Jersey) Limited acquired NewDay Group Holdings S.à r.l.. Certain financial data included in this presentation consists of “non-IFRS financial measures”. These non-IFRS financial measures, as defined by the Company, may not be comparable to similarly-titled measures as presented by other companies, nor should they be considered as an alternative to the historical financial results or other indicators of the Company’s cash flow based on
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should not be regarded as a representation or warranty by the Company, any member of the Group, any of their respective affiliates, advisors or representatives or any other person as to the accuracy or completeness of such information’s portrayal of the financial condition or results of operations of the Company and should not be relied upon when making an investment decision. References to Adjusted EBITDA throughout this Presentation are references to “Consolidated EBITDA” as defined in the legal documentation relating to the £425m Senior Secured Notes issued by NewDay BondCo plc on 25 January 2017 (the Senior Secured Debt) and the Super Senior Revolving Credit Facility entered into by the Company on 25 January 2017 (the Revolving Credit Facility) based on IFRS as in force as at 31 March 2019 (or, in respect of periods ending prior to 31 March 2019, IFRS at the relevant time). However, all ratios, baskets and calculations required under the terms of the Senior Secured Debt and Revolving Credit Facility are based on IFRS as in force as at 25 January 2017. As a result, such ratios, baskets and calculations may differ significantly from any ratios or figures which are contained in this
Presentation have been calculated (subject to certain adjustments) in accordance with IFRS as in force as at 31 March 2019 (or, in respect of periods ending prior to 31 March 2019, IFRS at the relevant time). As a result, such figures will differ significantly from the calculation of Consolidated Senior Secured Net Leverage Ratio and Fixed Charge Corporate Debt Coverage Ratio (as defined under the terms of the Senior Secured Debt and Revolving Credit Facility). This Presentation may contain forward-looking statements. All statements other than statements of historical fact included in this Presentation are forward-looking statements. Forward-looking statements express the Company’s current expectations and projections relating to their financial condition, results of
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Confidential 1
1 Business Update James Corcoran (CEO) 2 Portfolio Performance Ian Corfield (CCO) 3 Financial Results Paul Sheriff (CFO) 4 Q&A Appendix
Confidential 2
(Q118: 276k)
new account acquisitions during Q119 (1.2m over the last 12 months)
Confidential 3
(Mar-18: 0.8m)
app downloads to date
(Mar-18: £2.2bn)
closing Group receivables
(Q118: +63)
Net Promoter Score
digital transactions for servicing
(Q118: £1.1bn)
total spend (£5.2bn over the last 12 months)
(Q118: £21m)
adjusted EBITDA
Confidential 4
Opportunity Enablers
Evolving with our customers to address changing needs
Outcomes
Driving high standards for our customers, colleagues and community through our Manifesto Leveraging a leading digital platform Acquiring new customers and creating long-term relationships Delivering strong controlled growth and high predictability The way our customers apply, spend and pay is changing, and technology is opening up previously inaccessible e-commerce opportunities as well as facilitating new data insights.
Confidential 5
Our Manifesto offers us a framework to understand how we can improve our customers’ journeys, and our leading digital platform allows us to execute at speed and scale
Leading digital platform Manifesto
Loyalty rewards
(Q118: £6m) Net Easy Score
(Q118: +66)
Welcoming Knowing Understanding Rewarding
“As soon as I got the card, I went
amount I was paying every month so that I wasn’t paying the
really easy.” Sarah from Warminster Fluid customer e-servicing
Over half of customers are now registered for e-servicing, compared to 38% at Mar-18
Chatbot launch
Investment in Intelligent Automation. Chatbots live for opus and marbles customers
Young Fashion mobile-first proposition
Targeted card proposition with mobile-based loyalty
Leveraging Open Banking
Piloting current account data capture to enhance our credit decisions and create a more personalised credit journey for our customers
New app features
21 31 Q118 Q119
Adjusted EBITDA (£m) Receivables by year of
Confidential 6
We are a leading customer acquirer and build long-term relationships which aim to deliver predictable, embedded profits and cash generation
New account originations (k) RAI and RAM
Customer relationships Strong growth and high predictability
Customers with improved credit score in the last 12 months (1.10m in 2018)
44%
growth to £2.6bn (Mar-18: £2.2bn) Year-on-year receivables: Year-on-year Adjusted EBITDA:
growth to £31m (Q118: £21m)
456 457 733 729 15 17 1,204 1,203 2018 Q119 LTM Own-brand Co-brand UPL 3.5x 3.2x 2018 LTM Q119 Leverage
EBITDA leverage and interest cover*
2.6x 2.9x 2018 LTM Q119 Interest cover 67 83 12.3% 12.7% Q118 Q119 RAI (£m) RAM
*calculated in accordance with prevailing IFRS as
Secured Debt and Revolving Credit Facility
79% 18% 3% 1,815 2,164 2,623 2,178 2,611 2016 2017 2018 Q118 Q119 <2016 2016 2017 2018 2019
97 110 62 62 10.4% 12.3% Q118 Q119 Total income (£m) Impairment (£m) RAM
Confidential 7
Continued new account generation Digital sourcing and spend Robust receivables growth Digital servicing 190bps increase in risk-adjusted margin Contribution
Continued sustainable receivables growth and RAM improvement
sourced in Q119 (98% for Q118)
Spend through digital channels (£133m for Q118)
total app downloads (0.8m at Mar-18)
Customers registered for e-servicing (73% at Mar-18)
35 48 New accounts (000’s) Closing receivables (£m) 90% 93% 1,357 1,588 Q118 Q119 Open book Closed book
121 122 Q118 Q119 aqua marbles
Fluid
17%
Own-brand contribution for Q119, a 57% increase on Q118
Year-on-year increase in risk-adjusted income
40 47 7 11 16.3% 14.9% Q118 Q119 Total income (£m) Impairment (£m) RAM
Confidential 8
New partnerships and propositions Robust receivables growth 10% growth in risk-adjusted income Digital servicing
Continued receivables growth and new partnerships
Digital sourcing and spend Continued new account generation
app downloads since launch (April 2018)
Customers registered for e-servicing (27% at Mar-18)
sourced in Q119 (38% for Q118)
Spend through digital channels (£231m for Q118)
33 36 New accounts (000’s) Closing receivables (£m) 787 942 Q118 Q119 20%
151 147 38% 45% Q118 Q119 Digital Traditional
Confidential 9
Reduction in impairment rate driven by Own-brand Provision coverage Downward trend in Group charge-off rate since Q118
16.7% 15.7% 14.4% 3.3% 3.6% 3.6% 11.6% 11.0% 10.3% Q118 2018 Q119 Own-brand Co-brand Group 2,178 2,623 2,611 365 406 418
16.8% 15.5% 16.0%
Q118 2018 Q119 Gross receivables (£m) Provision (£m) Coverage rate 13.0% 13.0% 11.6% Q118 2018 Q119 Own-brand Co-brand UPL Impairment rate (%) Charge-off rate (%)
Reduction in Group impairment rate since Q118
Reduction in Group charge-off rate since Q118
Confidential 10
50bps decrease in underlying cost-income ratio since 2018 Ongoing reduction in servicing costs as % average receivables
Customers registered for e-statements, compared to 22% at Mar-18
Over half of customers now registered for e-servicing, compared to 38% at Mar-18
30.0% 31.8% 31.3% Q118 2018 Q119 Underlying cost-income ratio (excluding VCP and CCMS implementation costs) (%) 3.8% 3.7% 3.6% Q118 2018 Q119 Servicing costs/average receivables (%)
Self-service rate for customers who contacted NewDay during Q119
Robotic Process Automation established for 19 processes, compared to 17 at Dec-18
£m Q118 Q119 2018 LTM Q119 Interest income 134 160 579 605 Cost of funds (12) (15) (52) (55) Fee and commission income 15 15 64 63 Total income 137 159 591 613 Impairment (70) (76) (302) (307) Risk-adjusted income 67 83 289 306 Servicing costs (21) (23) (87) (89) Change costs (4) (5) (24) (26) Value Creation Plan implementation costs (5) (4) (17) (16) Marketing and partner payments (13) (16) (62) (64) Collection fees 7 7 30 29 Contribution 32 42 130 140 Salaries, benefits and overheads (12) (14) (52) (54) Add back: depreciation and amortisation 1 2 4 6 Adjusted EBITDA 21 31 82 92 Average gross receivables 2,164 2,607 2,325 2,427 Gross interest and fee yield (%) 27.5% 26.7% 27.7% 27.5% Impairment (%) 13.0% 11.6% 13.0% 12.7% RAM (%) 12.3% 12.7% 12.4% 12.6% EBITDA leverage 3.5x 3.2x EBITDA interest cover 2.6x 2.9x
Confidential 11
Total income
(Q118: £137m) Impairment rate
(Q118: 13.0%)
Strong income growth as receivables continued to grow Impairment rate reduction was predominantly driven by charge-
Risk-adjusted income growth
RAI increased due to favourable movements in income and impairment rate
Adjusted EBITDA
(Q118: £21m)
44% year-on- year increase in adjusted EBITDA
£m Q118 Q119 2018 LTM Q119 Adjusted EBITDA 21 31 82 92 Change in impairment provision 19 11 60 52 Adjusted EBITDA excl. provision 41 42 143 144 Change in working capital (7) (25) 3 (15) PPI provision utilisation (6) (3) (20) (17) Capital expenditure (3) (2) (9) (9) Tax paid (2) (2) (7) (6) FCF available for growth and debt service 23 10 109 97 (Increase)/decrease in gross receivables (19) 6 (471) (446) Net financing cash flow 9 (7) 403 387 FCF available for Senior Secured Debt interest 13 10 41 37 Debt service - cash payments (13) (13) (31) (31) Net increase/(decrease) in unrestricted cash 1 (3) 10 6
Confidential 12
Change in working capital
(Q118: £7m)
£15m impact of payment following novation of the House of Fraser contract*
Adjusted EBITDA (excl. provision)
(Q118: £41m)
Adjusted EBITDA (excl. provision) remained flat year-
impairment provision stabilises
FCF available for Senior Secured Debt interest (LTM)
(2018: £41m)
NewDay continues to generate favourable cash
the deleveraging of Own-brand debt† PPI utilisation slowed as claims deadline
provision at Mar-19 was £22m
PPI utilisation
(Q118: £6m)
†Jul-18 refinancing sold down to BBB rather than BB.Additional £26m would be available if the issuance had been sold to BB
*Q119 cash flow impacted by the payment for in-store House of Fraser customer spend relating to the period 10/08/18 to 05/03/19 that was settled post novation of the contract to Sports Direct in Q1. £15m of this payment related to customer spend from 10/08/18 to 31/12/18
Confidential 13
£6m increase in unrestricted cash Group advance rate remains broadly flat Significant funding headroom (£964m) Healthy excess spread Weighted average maturity of 2.4 years
Significant capacity for growth utilising cash and funding headroom
First 2019 maturity in June
VFN headroom (£m)
Own-brand
(Mar-18: 83.6%) Co-brand
(Mar-18: 90.9%) Group
(Mar-18: 85.1%) Own-brand
(Q118: 15.3%) Co-brand
(Q118: 13.1%) Group
(Q118: 14.5%)
Excess spreads shown exclude VFNs and Secondary Funding facilities as they are not directly comparable. Excess spread figures for these facilities are broadly similar with the exception of NP Secondary Funding Facility VFN at c8%
45 50 125 131 170 181 Q118 Q119 Unrestricted cash (£m) Restricted cash (£m) 492 558 473 332 55 74 Q118 Q119 Own-brand Co-brand UPL 480 658 346 294
342 74 150 275 2019 2020 2021 2022 2023 2024 Senior Secured Debt (£m) Drawn VFN (£m) Issued bonds (£m) 214 266 OB 2016-1 OB 2015-2 Apr May Jun Jul Aug Sep Oct Nov Dec
Confidential
Our brands Our retail partners
Confidential 15
We help customers be better with credit with our Own-brand products and, together with
Confidential 16
includes the interest charge and other costs associated with the issuance and servicing of Senior Secured Notes and the Revolving Credit Facility
value adjustments on the Group’s acquired portfolios and debt issued
amortisation of the intangible assets recognised on the acquisition of the Group by funds advised by Cinven and CVC in January 2017
£m Q118 Q119 2018 LTM Q119 Adjusted EBITDA 21 31 82 92 Senior Secured Debt interest and related costs (8) (8) (33) (34) Fair value unwind (1)
(1) Depreciation and amortisation including amortisation of Acquisition intangibles (13) (15) (54) (55) Statutory (LBT)/PBT (1) 7 (7) 1
Confidential 17 Own-brand income statement £m Q118 Q119 Interest income 95 110 Cost of funds (8) (10) Fee and commission income 10 10 Total income 97 110 Impairment (62) (62) Risk-adjusted income 35 48 Servicing costs (9) (10) Change costs (2) (3) Value Creation Plan implementation costs (3) (2) Marketing costs (4) (5) Collection fees 4 5 Contribution 21 33 Average gross receivables 1,342 1,576 Gross interest and fee yield (%) 31.2% 30.4% Impairment (%) 18.4% 15.7% RAM (%) 10.4% 12.3% Co-brand income statement £m Q118 Q119 Interest income 39 47 Cost of funds (4) (5) Fee and commission income 5 4 Total income 40 47 Impairment (7) (11) Risk-adjusted income 33 36 Servicing costs (12) (13) Change costs (1) (2) Value Creation Plan implementation costs (2) (2) Marketing and partner payments (9) (10) Collection fees 3 3 Contribution 12 11 Average gross receivables 796 958 Gross interest and fee yield (%) 21.8% 21.3% Impairment (%) 3.6% 4.5% RAM (%) 16.3% 14.9% UPL income statement £m Q118 Q119 Interest income 1 3 Cost of funds (0) (1) Fee and commission income
1 2 Impairment (2) (3) Risk-adjusted income (1) (1) Servicing costs (0) (0) Change costs (0) (0) Value Creation Plan implementation costs (0) (0) Marketing costs (0) Collection fees
(1) (2) Average gross receivables 26 73 Gross interest and fee yield (%) 18.2% 17.5% Impairment (%) 22.7% 18.1% RAM (%) (9.1)% (6.0)%
Confidential 18
Own-brand and Co-brand open books
introduced £396m of intangible assets, primarily relating to the customer and retailer relationships, the brand, trade names and intellectual property. The carrying value of these assets was £289m at Mar-19
leases and related liabilities have been recognised on the balance sheet following the adoption of IFRS 16
issued by the Own-brand and Co-brand master trust structures
the five VFNs across the Group
*Other liabilities includes capitalised debt funding fees
£m Q118 Q119 2018 Gross receivables 2,178 2,611 2,623 Impairment provision (365) (418) (406) Other 79 93 87 Net receivables 1,891 2,286 2,303 Restricted cash 45 50 50 Unrestricted cash 125 131 134 Intangible assets 347 302 314 Goodwill 280 280 280 Other assets 83 111 71 Total assets 2,770 3,159 3,152 Asset-backed term debt 1,508 1,778 1,782 Variable funding notes 340 462 469 Senior Secured Debt 430 430 435 PPI provision 39 22 25 Other provisions 8 11 11 Other liabilities* 70 91 71 Total liabilities 2,397 2,794 2,792 Net assets 374 365 360
Confidential 19
EBITDA
£m Q118 Q119 2018 LTM Q119 Adjusted EBITDA 21 31 82 92 Senior Secured Debt 425 425 425 425 Unrestricted cash (125) (131) (134) (131) Net corporate Senior Secured Debt 300 294 291 294 EBITDA leverage 3.5x 3.2x Senior corporate interest expense 31 32 EBITDA interest cover 2.6x 2.9x
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ABS: Asset-backed security Adjusted EBITDA: Earnings before Senior Secured Debt interest (and related costs), tax, depreciation and amortisation Advance rate: (ABS + VFN debt)/Gross receivables CCMS: Credit Card Market Study Closed book: Part of the portfolio closed to new customers Excess spread: Key trigger across funding vehicles, broadly defined as interest and fee income, less net charge-offs, funding costs and servicing fees FCF: Free cash flow NP Secondary Funding Facility: NewDay Partnership Secondary Funding Facility RAI: Risk-adjusted income RAM: Risk-adjusted margin Underlying cost: Costs excluding amortisation of intangibles, senior secured debt interest and non-recurring change costs (such as VCP and CCMS implementation costs) UPL: Unsecured Personal Loans VCP: Value Creation Plan – business-wide review highlighting areas for accelerated investment VFN: Variable funding note
Investor Relations Team investor.relations@newday.co.uk