E.T.L. The underestimated requisite to being data-driven E.T.L. - - PowerPoint PPT Presentation

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E.T.L. The underestimated requisite to being data-driven E.T.L. - - PowerPoint PPT Presentation

E.T.L. The underestimated requisite to being data-driven E.T.L. The underestimated requisite to being data-driven Overview of our office 1 Background on open data 2 Our journey to ETL 3 Key takeaways 4 Office of Open Data & Digital


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The underestimated requisite to being data-driven

E.T.L.

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E.T.L.

1 Overview of our office 2 Background on open data 3 Our journey to ETL 4 Key takeaways

The underestimated requisite to being data-driven

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Open Data & Digital Transformation

Office of

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Co-creating prevention, diversion, and intake service improvements with staff, service partners, and people experiencing homelessness

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People Process Information Channels Infrastructure

+ Policy + Funding sources + Human resources + Physical infrastructure + Tech infrastructure

Building a service design practice

Evaluation lens

+ Context & history + Mindset and bias + Motivations + Needs + Power dynamics + Digital & analog workflows + Content and quality of information communicated across channels + Digital + Paper + Phone + Physical space + Person to person

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End-to-end service improvements

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Open Data

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11

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Why open data

1 Improves transparency and accountability 2 Drives business 3 Enable data-driven decisions 4 Empowers and informs 5 Drives civic engagement

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Our journey to Extract Transform Load

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Voter registrations Voter turnout

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  • Scheduling
  • Validation
  • Alerts
  • Logging, debugging
  • Hosting, scalability
  • Maintenance
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Takeaways

1 ETL is unavoidable 2 Build in-house competency 3 Consider it when investing in new systems 4 Leverage existing infrastructure and expertise

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Thanks!

@timwis tim.wisniewski@phila.gov