e-Cargo Track Sponsored by e-Cargo Track Opening Remarks Scott - - PowerPoint PPT Presentation
e-Cargo Track Sponsored by e-Cargo Track Opening Remarks Scott - - PowerPoint PPT Presentation
e-Cargo Track Sponsored by e-Cargo Track Opening Remarks Scott Sangster Vice President - GLN, Descartes World Cargo Symposium 2015 Cargo Committee Member Welcome Address James Woodrow Director Cargo, Cathay Pacific Airways
e-Cargo Track
Sponsored by
e-Cargo Track
Opening Remarks
Scott Sangster
Vice President - GLN, Descartes
Cargo Committee Member – Welcome Address
James Woodrow
Director Cargo, Cathay Pacific Airways
e-Cargo: The Way Forward
Guillaume Drucy
Head, Cargo e-Business Management, IATA
e-Cargo: charting the future
Guillaume Drucy
Making progress towards digital
8
24.9% penetration
Single process
China
XML
e-AWB multilateral agreement
Big gains across major hubs in 2014
Qatar Airways
Doha
+99%
Cathay Pacific
Hong Kong +98.1%
Singapore Airlines
Singapore
+92.1%
But we are still struggling
SMEs not connected C2K adoption partial Diverse data security requirements No ‘true’ single processes Many documents not digitized
SME
Consignment Security Declaration Flight Manifest Master Air Waybill House ManifestGen Y lives in a world of community based data sharing with 100% data quality
The next step in the e-Cargo revolution: shared data platforms
Reduces industry cost base Solves data quality issues Improves service levels to customers
Why a shared data model?
Peer-to-peer, message based data exchange represents the past…
Export Customs
Flight Manifest Air Waybill House Manifest Cargo Acceptance Export Cargo Decl. / Customs Release ExportImport Customs
Air Waybill House Manifest Invoice Packing List Air Waybill House Manifest House WaybillExport Customs
Export Goods Decl. / Customs Release Export Invoice Packing List Invoice Packing ListOrigin Freight Forwarders
Information flow EDI Freight flowCarrier Consignees Shippers
Import Cargo Decl. / Customs Release ImportImport Customs
Import Goods- Decl. /
Destination Freight Forwarders
Information flow EDI or ScanAnd…our customers expect more
Air cargo processes have not been modernized over the last twenty years… …still waiting
- n… web-based
solutions to come to fruition… …. Air cargo has not met the requirements of customers.. .. Concepts like the ‘data pipeline’ could contribute European Shipper Council White Paper 2014
Other industries have simplified this challenge with data ‘pipelines’
Post*Net data portal Uber Banking platforms
An industry data ‘backbone’ could greatly simplify air cargo data exchange cargo
Customs Origin Freight Forwarders Carrier Consignees Shippers Destination Freight Forwarders Single windows Local community platform Other communities
Cargo 2000
Cargo 2000
Quality at the heart of the supply chain
Quality Quality Collabora tion Collabora tion Excellenc e Excellenc e
Through industry collaboration, C2K develops effective end-to- end processes and enhances air cargo value
Vision for digital industry
Forwarder Carrier Consignees Shippers
Paper-free Connectivity End-to-end visibility Data availability
Full Performance monitoring against benchmarks
Handling
Understanding How Digital Customers Behave
Joost van Doesburg
Air freight policy manager, European Shippers´ Council
European Shippers’ Council
- 100.000 shippers
- 12 national shippers’ councils
- 5 European industry associations (CEFIC, AIM
ETSA, CEPI, EUROFER)
- Representing all modes of transport
- In 2013 we celebrated our 50th anniversary
- Cooperation with African and Asian shippers’
councils
European Shippers’Council
E-freight “Three-Pillar” Roadmap
Pillar II – Implement Paperless ‘airport-to-airport’
Digitize core transport docs: Air Waybill, House Manifest, Consignment Security Dec. (CSD), Flight Manifest Goal: Paperless acceptance and delivery of freight, airport to airport.Pillar III – Implement Paperless ‘door-to-door ‘
Digitize core commercial docs (invoice/Packing list/HAWB) and Special cargo docs Goal: Removal of document pouches, shipper to consignee Shipper Export Customs/ Regulators Import Customs/ Regulators Origin Forwarder Carrier Consignee Destination Forwarder Origin GHA Destination GHAPillar I – Establish Route Network (enabler)
Engage regulators to create network where customs and regulatory environment allows for digitization of 12 core industry docs* *Customs Export and Import Goods, Cargo and Release (6 docs), Air Waybill, House Manifest, Flight Manifest, Invoice, Packing List, House WaybillPillar I Pillar III Pillar II
Buying a refrigerator
In the past
- Drive to a mall, park your car and
enter a shop
- Ask an expert/salesman for advice
- Conclude that almost all the
refrigerators look and are almost the same
- Select one on criteria like price,
brand, energy use, size
- Pay
- Make an appointment for the
drop-off
- Get in your car, drive to your home
and you have bought a refrigerator
In the present
- Make some coffee, go to a website/
virtual market place.
- Select one, based on criteria like
price, brand or energy use, size
- Pay online
- Enter your address, select a time
for the drop-off
- Get your second coffee, and you
have bought a refrigerator
European Shippers’Council
Booking vs. E-booking
- A phone call from a shipper to a
freight forwarder between forwarder and airline(s), forwarder and shipper
- Shippers send basic information
by email (pdf) or on paper
- Forwarder verifies data and re-
enters the data
- Shipper logs in at internet portal,
receives within seconds a quote with several options for shipping the good
- Shipper will fill out and save
templates in the booking portal
- Shipper are responsible for data
entry and forwarder automatically re-uses the data
European Shippers’Council
- In the present
- In the future
Goal: digitalise communication; reduce human factor
- In the booking process
- Reduce the number of calls and e-mails
- Shipping and customs’ documents
- No more printing, re-entering of information, pdf-docs
- A helpdesk should be available in case of
problems, mistakes
European Shippers’Council
Why do we need e-Cargo?
- Removing barriers to trade helps grow global trade and
foster economic growth
- Paperless procedures save money for all actors in the
supply chain
– Reduction in data entry – Reduction in physical printing and handling of documents
- Digital data speed up transit times, improve reliability
and visibility, and reduce environment footprint
- Paperless freight supports advanced cargo security
requirements and other governmental data assessments
What’s in it for the shipper?
- Their supply chain becomes:
– More reliable – More predictable – More affordable
- Is it enough? The benefits are not so clear as they are for
forwarders
– Less resources – Increased productivity
- Many shippers hesitate to join such projects: “investments
are too high in comparison to the benefits”
It’s time for action!
In cooperation with the European Union FP7: CORE research project
European Shippers’Council
CORE project
- Main objectives CORE: improve supply chain
security, visibility and resilience
- WP 12.2 Schiphol demonstrator partners: a
freight forwarder, Cargonaut and the Dutch customs
- Goal: set up the first real paperless trade lane
(between Amsterdam and ………….)
European Shippers’Council
CORE project
- Commercial documents will be digitalized (XML)
- Governmental agencies (customs, fytosanitair anti-
terrorism) on import and export side will have much faster and more efficient access to the advance cargo information
- Paperless exchange of commercial information between
shippers, forwarders, governments; all of this on export and the import side
- Must result in faster, more reliable and safer supply chain,
without paper documents
European Shippers’Council
Airfreight 2020 and Beyond
A shippers’ whitepaper on airfreight
European Shippers’Council
Thank You
- Joost J. van Doesburg
- Mail: j.v.doesburg@evo.nl
- Phone: +31 6 2501 0898
- Web: www.europeanshippers.eu
- LinkedIn: nl.linkedin.com/in/joostvandoesburg/
European Shippers’Council
eLink: Delivering Great Customer Experience
Ben Radstaak
Managing Director, Air Cargo Netherlands
eLink:
Delivering Great Customer Experience
Ben Radstaak, Managing Director Air Cargo Netherlands “The voice of the Dutch Air Cargo Industry” IATA World Cargo Symposium, eCargo Track Shanghai, March 12, 2015
1. Special Interest Group ACN Board and Organization
The Role of ACN as Air Cargo Industry Association
ACN Unites All Air Cargo Parties:
Ground Handlers Forwarders Truckers Airlines Airports
“We Go For Chain Integration …
Forwarders Truckers Airlines Airports Ground Handlers
Customs
… and Optimal Implementation of Rules & Regulations & Inspections”
AEO C-TPAT ACE
PRECISE
TAPA ACAS ECS
SPX/SCO
DG ICS
ISO 28000
Hence, ACN and Dutch Government strive for ‘Smarter Customs & Security’
Therefore, ACN is combining eFreight with cargo compliance “Please Proceed to Dock Door”
Compliance Checks at Schiphol via eCargo Receipt & eLink (1)
eAWB Security
- Check on presence
and completeness
- f FWB / XFWB
Check on eFree Zone messaging Check on EU Export Control System & Confirmation of Exit Check on other Customs Controls Check on Security Status of Shipment (SPX/SCO/SHR) & Regulated Agent
Compliance Checks at Schiphol via eCargo Receipt & eLink (2)
ACN Cargo Card, Key in our Acceptance Process:
Gives access to 10 ground handling companies (mostly 1st line, but increasingly 2nd line) Used by > 300 trucking companies / couriers Digital ID for > 3,700 drivers All with criminal background checks Check on truckers’ Haulier’s status for each RA With biometric ID: hand scan
Compliance Checks at Schiphol via eCargo Receipt & eLink (3)
- Trucker Status
Advantages of eLink at Schiphol:
Faster shipment delivery process:
No more paper handling:
less personnel at the desks of the ground handlers
Shorter dwell times for forwarder / trucker:
15 minutes faster handling times (approx. 25%)
Direct savings: approx. € 5 million Indirect advantages:
Opportunities for further reducing throughput times Peak shaving via Collaborative Planning
Thank you! Any Questions?
COFFEE BREAK
Sponsored by In Exhibition
Role of Cargo 2000 in Building Digital Industry
Uwe Glaser
President, Cargomind
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Traditional Airfreight Deficiencies
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A Highly Segmented Industry
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Industry Response was Cargo 2000 Helps to Orchestrate
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Cargo 2000 Today
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Such a Protocol would allow...
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Next Steps
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If we want to compete with the Integrators We must automate the Pick Up and Delivery Process
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Door to Door
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Conclusio
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What is the Next Step in e-Cargo Transformation?
Moderator:
Guillaume Drucy, Head, Cargo e-Business Management, IATA
Panelists:
Joost van Doesburg, Air freight policy manager, European
Shippers´ Council
Thilo Schäfer, Vice President Global Handling, Lufthansa Cargo
AG
Uwe Glaser, President, Cargomind Jos Nuijten, Vice President - Network Integration Strategy,
Descartes
Sandeep Fernandes, Product Manager, Mercator
Closing Remarks
Scott Sangster
Vice President - GLN, Descartes
NETWORKING LUNCH
In Exhibition
Thank you
For more information
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