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e-Cargo Track Sponsored by e-Cargo Track Opening Remarks Scott - - PowerPoint PPT Presentation

e-Cargo Track Sponsored by e-Cargo Track Opening Remarks Scott Sangster Vice President - GLN, Descartes World Cargo Symposium 2015 Cargo Committee Member Welcome Address James Woodrow Director Cargo, Cathay Pacific Airways


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e-Cargo Track

Sponsored by

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e-Cargo Track

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SLIDE 4 World Cargo Symposium 2015

Opening Remarks

Scott Sangster

Vice President - GLN, Descartes

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SLIDE 5 World Cargo Symposium 2015

Cargo Committee Member – Welcome Address

James Woodrow

Director Cargo, Cathay Pacific Airways

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SLIDE 6 World Cargo Symposium 2015

e-Cargo: The Way Forward

Guillaume Drucy

Head, Cargo e-Business Management, IATA

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SLIDE 7 World Cargo Symposium 2015

e-Cargo: charting the future

Guillaume Drucy

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SLIDE 8 World Cargo Symposium 2015

Making progress towards digital

8

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24.9% penetration

Single process

China

XML

e-AWB multilateral agreement

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Big gains across major hubs in 2014

Qatar Airways

Doha

+99%

Cathay Pacific

Hong Kong +98.1%

Singapore Airlines

Singapore

+92.1%

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But we are still struggling

SMEs not connected C2K adoption partial Diverse data security requirements No ‘true’ single processes Many documents not digitized

SME

Consignment Security Declaration Flight Manifest Master Air Waybill House Manifest
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Gen Y lives in a world of community based data sharing with 100% data quality

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The next step in the e-Cargo revolution: shared data platforms

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Reduces industry cost base Solves data quality issues Improves service levels to customers

Why a shared data model?

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Peer-to-peer, message based data exchange represents the past…

Export Customs

Flight Manifest Air Waybill House Manifest Cargo Acceptance Export Cargo Decl. / Customs Release Export

Import Customs

Air Waybill House Manifest Invoice Packing List Air Waybill House Manifest House Waybill

Export Customs

Export Goods Decl. / Customs Release Export Invoice Packing List Invoice Packing List

Origin Freight Forwarders

Information flow EDI Freight flow

Carrier Consignees Shippers

Import Cargo Decl. / Customs Release Import

Import Customs

Import Goods
  • Decl. /
Customs Release Import

Destination Freight Forwarders

Information flow EDI or Scan
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And…our customers expect more

Air cargo processes have not been modernized over the last twenty years… …still waiting

  • n… web-based

solutions to come to fruition… …. Air cargo has not met the requirements of customers.. .. Concepts like the ‘data pipeline’ could contribute European Shipper Council White Paper 2014

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Other industries have simplified this challenge with data ‘pipelines’

Post*Net data portal Uber Banking platforms

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An industry data ‘backbone’ could greatly simplify air cargo data exchange cargo

Customs Origin Freight Forwarders Carrier Consignees Shippers Destination Freight Forwarders Single windows Local community platform Other communities

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SLIDE 19 World Cargo Symposium 2015

Cargo 2000

Cargo 2000

Quality at the heart of the supply chain

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Quality Quality Collabora tion Collabora tion Excellenc e Excellenc e

Through industry collaboration, C2K develops effective end-to- end processes and enhances air cargo value

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Vision for digital industry

Forwarder Carrier Consignees Shippers

Paper-free Connectivity End-to-end visibility Data availability

Full Performance monitoring against benchmarks

Handling

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SLIDE 22 World Cargo Symposium 2015

Understanding How Digital Customers Behave

Joost van Doesburg

Air freight policy manager, European Shippers´ Council

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European Shippers’ Council

  • 100.000 shippers
  • 12 national shippers’ councils
  • 5 European industry associations (CEFIC, AIM

ETSA, CEPI, EUROFER)

  • Representing all modes of transport
  • In 2013 we celebrated our 50th anniversary
  • Cooperation with African and Asian shippers’

councils

European Shippers’Council

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E-freight “Three-Pillar” Roadmap

Pillar II – Implement Paperless ‘airport-to-airport’

Digitize core transport docs: Air Waybill, House Manifest, Consignment Security Dec. (CSD), Flight Manifest Goal: Paperless acceptance and delivery of freight, airport to airport.

Pillar III – Implement Paperless ‘door-to-door ‘

Digitize core commercial docs (invoice/Packing list/HAWB) and Special cargo docs Goal: Removal of document pouches, shipper to consignee Shipper Export Customs/ Regulators Import Customs/ Regulators Origin Forwarder Carrier Consignee Destination Forwarder Origin GHA Destination GHA

Pillar I – Establish Route Network (enabler)

Engage regulators to create network where customs and regulatory environment allows for digitization of 12 core industry docs* *Customs Export and Import Goods, Cargo and Release (6 docs), Air Waybill, House Manifest, Flight Manifest, Invoice, Packing List, House Waybill

Pillar I Pillar III Pillar II

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Buying a refrigerator

In the past

  • Drive to a mall, park your car and

enter a shop

  • Ask an expert/salesman for advice
  • Conclude that almost all the

refrigerators look and are almost the same

  • Select one on criteria like price,

brand, energy use, size

  • Pay
  • Make an appointment for the

drop-off

  • Get in your car, drive to your home

and you have bought a refrigerator

In the present

  • Make some coffee, go to a website/

virtual market place.

  • Select one, based on criteria like

price, brand or energy use, size

  • Pay online
  • Enter your address, select a time

for the drop-off

  • Get your second coffee, and you

have bought a refrigerator

European Shippers’Council

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Booking vs. E-booking

  • A phone call from a shipper to a

freight forwarder between forwarder and airline(s), forwarder and shipper

  • Shippers send basic information

by email (pdf) or on paper

  • Forwarder verifies data and re-

enters the data

  • Shipper logs in at internet portal,

receives within seconds a quote with several options for shipping the good

  • Shipper will fill out and save

templates in the booking portal

  • Shipper are responsible for data

entry and forwarder automatically re-uses the data

European Shippers’Council

  • In the present
  • In the future
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Goal: digitalise communication; reduce human factor

  • In the booking process
  • Reduce the number of calls and e-mails
  • Shipping and customs’ documents
  • No more printing, re-entering of information, pdf-docs
  • A helpdesk should be available in case of

problems, mistakes

European Shippers’Council

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Why do we need e-Cargo?

  • Removing barriers to trade helps grow global trade and

foster economic growth

  • Paperless procedures save money for all actors in the

supply chain

– Reduction in data entry – Reduction in physical printing and handling of documents

  • Digital data speed up transit times, improve reliability

and visibility, and reduce environment footprint

  • Paperless freight supports advanced cargo security

requirements and other governmental data assessments

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What’s in it for the shipper?

  • Their supply chain becomes:

– More reliable – More predictable – More affordable

  • Is it enough? The benefits are not so clear as they are for

forwarders

– Less resources – Increased productivity

  • Many shippers hesitate to join such projects: “investments

are too high in comparison to the benefits”

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It’s time for action!

In cooperation with the European Union FP7: CORE research project

European Shippers’Council

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CORE project

  • Main objectives CORE: improve supply chain

security, visibility and resilience

  • WP 12.2 Schiphol demonstrator partners: a

freight forwarder, Cargonaut and the Dutch customs

  • Goal: set up the first real paperless trade lane

(between Amsterdam and ………….)

European Shippers’Council

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CORE project

  • Commercial documents will be digitalized (XML)
  • Governmental agencies (customs, fytosanitair anti-

terrorism) on import and export side will have much faster and more efficient access to the advance cargo information

  • Paperless exchange of commercial information between

shippers, forwarders, governments; all of this on export and the import side

  • Must result in faster, more reliable and safer supply chain,

without paper documents

European Shippers’Council

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Airfreight 2020 and Beyond

A shippers’ whitepaper on airfreight

European Shippers’Council

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Thank You

  • Joost J. van Doesburg
  • Mail: j.v.doesburg@evo.nl
  • Phone: +31 6 2501 0898
  • Web: www.europeanshippers.eu
  • LinkedIn: nl.linkedin.com/in/joostvandoesburg/

European Shippers’Council

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SLIDE 35 World Cargo Symposium 2015

eLink: Delivering Great Customer Experience

Ben Radstaak

Managing Director, Air Cargo Netherlands

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eLink:

Delivering Great Customer Experience

Ben Radstaak, Managing Director Air Cargo Netherlands “The voice of the Dutch Air Cargo Industry” IATA World Cargo Symposium, eCargo Track Shanghai, March 12, 2015

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1. Special Interest Group ACN Board and Organization

The Role of ACN as Air Cargo Industry Association

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ACN Unites All Air Cargo Parties:

Ground Handlers Forwarders Truckers Airlines Airports

“We Go For Chain Integration …

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Forwarders Truckers Airlines Airports Ground Handlers

Customs

… and Optimal Implementation of Rules & Regulations & Inspections”

AEO C-TPAT ACE

PRECISE

TAPA ACAS ECS

SPX/SCO

DG ICS

ISO 28000

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Hence, ACN and Dutch Government strive for ‘Smarter Customs & Security’

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Therefore, ACN is combining eFreight with cargo compliance “Please Proceed to Dock Door”

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Compliance Checks at Schiphol via eCargo Receipt & eLink (1)

eAWB Security

  • Check on presence

and completeness

  • f FWB / XFWB

Check on eFree Zone messaging Check on EU Export Control System & Confirmation of Exit Check on other Customs Controls Check on Security Status of Shipment (SPX/SCO/SHR) & Regulated Agent

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Compliance Checks at Schiphol via eCargo Receipt & eLink (2)

ACN Cargo Card, Key in our Acceptance Process:

Gives access to 10 ground handling companies (mostly 1st line, but increasingly 2nd line) Used by > 300 trucking companies / couriers Digital ID for > 3,700 drivers All with criminal background checks Check on truckers’ Haulier’s status for each RA With biometric ID: hand scan

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Compliance Checks at Schiphol via eCargo Receipt & eLink (3)

  • Trucker Status
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Advantages of eLink at Schiphol:

Faster shipment delivery process:

No more paper handling:

less personnel at the desks of the ground handlers

Shorter dwell times for forwarder / trucker:

15 minutes faster handling times (approx. 25%)

Direct savings: approx. € 5 million Indirect advantages:

Opportunities for further reducing throughput times Peak shaving via Collaborative Planning

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Thank you! Any Questions?

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SLIDE 48 World Cargo Symposium 2015

COFFEE BREAK

Sponsored by In Exhibition

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SLIDE 49 World Cargo Symposium 2015

Role of Cargo 2000 in Building Digital Industry

Uwe Glaser

President, Cargomind

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Fascination with Air Freight Industry

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Traditional Airfreight Deficiencies

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A Highly Segmented Industry

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Industry Response was Cargo 2000 Helps to Orchestrate

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Cargo 2000 Today

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Global Players

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SME Forwarders

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Obstacles to achieve Digital Industry

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Such a Protocol would allow...

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Next Steps

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If we want to compete with the Integrators We must automate the Pick Up and Delivery Process

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Door to Door

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Conclusio

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1-? 1-? 1-? 1-?

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SLIDE 65 World Cargo Symposium 2015

What is the Next Step in e-Cargo Transformation?

Moderator:

Guillaume Drucy, Head, Cargo e-Business Management, IATA

Panelists:

Joost van Doesburg, Air freight policy manager, European

Shippers´ Council

Thilo Schäfer, Vice President Global Handling, Lufthansa Cargo

AG

Uwe Glaser, President, Cargomind Jos Nuijten, Vice President - Network Integration Strategy,

Descartes

Sandeep Fernandes, Product Manager, Mercator

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SLIDE 66 World Cargo Symposium 2015

Closing Remarks

Scott Sangster

Vice President - GLN, Descartes

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SLIDE 67 World Cargo Symposium 2015

NETWORKING LUNCH

In Exhibition

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SLIDE 69 World Cargo Symposium 2015

Thank you

For more information

Visit our website www.iata.org/cargo Subscribe to Cargo Tracker www.iata.org/optin Follow us on Twitter http://twitter.com/iata