dysfunctional momentum unchallenged concept that events
play

Dysfunctional Momentum Unchallenged concept that events are - PowerPoint PPT Presentation

Moms Company Rule Dysfunctional Momentum and Master Clinicians Gerard M. Doherty Chair of Surgery Utley Professor of Surgery and Medicine Boston University Surgeon-in-Chief Boston Medical Center Dysfunctional Momentum Unchallenged


  1. Mom’s Company Rule Dysfunctional Momentum and Master Clinicians Gerard M. Doherty Chair of Surgery Utley Professor of Surgery and Medicine Boston University Surgeon-in-Chief Boston Medical Center Dysfunctional Momentum Unchallenged concept that events are unfolding as expected Class of 1993 Barton and Sutcliffe 2010 1

  2. Situated Humility Confidence in one’s own skills AND Acceptance that a complex, dynamic or uncertain situation is not fully knowable Barton and Sutcliffe 2010 Head . Left Right Feet 2

  3. Head R superior parathyroid Non-recurrent Right Left laryngeal n. R carotid a. Feet Linear Complicated Systems Firefighters and Clinicians* Dysfunctional Situated Momentum Humility • Action Orientation • Rejects Complacency • Inflexible Planning • Accepts Unknowability • Rationalization • Invites Interruptions • Unabated Progress • Skeptical of Experts • Deference to Expertise • Deliberate Slowdowns • Ignore Ripple Effects • Seeks Diverse Perspectives • Creates Accessibility * and Coal Miners, Small Business Owners, Corporate Executives 3

  4. Linear Complicated Systems Multidimensional Complex Systems Recovery 4

  5. Master Clinician: Effective Team Leadership Cultivate Humility Encourage Skepticism Seek Bad News Think Out Loud Boston University Medical Campus Make Yourself Available 5

Recommend


More recommend