Documentation on Record Review 1 Ineligibles Report: Client/ - - PDF document

documentation on record review
SMART_READER_LITE
LIVE PREVIEW

Documentation on Record Review 1 Ineligibles Report: Client/ - - PDF document

10/16/2020 Documentation on Record Review 1 Ineligibles Report: Client/ Miscellaneous/ Communication 2 1 10/16/2020 3 Expiring S hort Certs Report Clinic/ Reports/ Participation/ Expiring S hort Certs Generate Report Review


slide-1
SLIDE 1

10/16/2020 1

Documentation on Record Review

Ineligibles Report: Client/ Miscellaneous/ Communication

1 2

slide-2
SLIDE 2

10/16/2020 2

Expiring S hort Certs Report Clinic/ Reports/ Participation/ Expiring S hort Certs

Generate Report

Review record to determine if legitimate reason for short certification

(from past 6 months)

RR: S ection 2 4

3 4

slide-3
SLIDE 3

10/16/2020 3

Verify Need for Short Cert No Proof of Income…

Verify income & Adjunct history (to view verification)

No income, homeless, migrant or cash income self declared

Adj unct eligibility verified? (Champs or MI-Benefit)

RR: S ection 2 5

5 6

slide-4
SLIDE 4

10/16/2020 4

S hort Certification Review

S hort Cert Not Applicable For Income Due To Adj unct Eligibility Confirmation

RR: S ection 2 7

Local Agency S tate User Roles Report

  • Monitors roles assigned to

staff to determine if meet credentials for role

7 8

slide-5
SLIDE 5

10/16/2020 5

S taff Training

9 10

slide-6
SLIDE 6

10/16/2020 6

Formula Approval Record Review

Class I, Class II, and Class III Special Formula, Soy Beverage, whole & 2% Milk Approval Guidelines 2017

2017 12

11 12

slide-7
SLIDE 7

10/16/2020 7

Formula Approval Record Review

2018 13

Run ‘ Formula Usage’ Report to select clients for chart audit

2017 14

13 14

slide-8
SLIDE 8

10/16/2020 8

Run the report going back 1 to 3 months. Do monthly or quarterly. S elect Local Agency or Clinic, Month, Y ear, and All Class I, II,& III formulas

2017 15 2017 16

15 16

slide-9
SLIDE 9

10/16/2020 9

Has the “Medical Documentation” form been scanned?

Click on the Images Icon to assure S pecial Formula/ Food Request form has been scanned.

S ections 1, 2, 3, and 5 are completed? S ection 4 completed if a milk choice with different fat content is specified by the physician with a special formula? Provider signature & date?

Is “Medical Documentation Form” Complete?

2017 18

17 18

slide-10
SLIDE 10

10/16/2020 10

Qualifying Condition (QC) Meets Requirement?

2017 19

Is Condition included in risk assessment if known at the time of certification or eval?

Medical S creen/ risk assessment Qualifying Condition

2017 20

19 20

slide-11
SLIDE 11

10/16/2020 11

Fields where qualifying condition should be documented

On Medical S creen in MI-WIC Record On Medical S creen pop up in MI- WIC Record- click Details

2017 21

Food Package reflects

  • Med. Doc. Rx?

2017 22

21 22

slide-12
SLIDE 12

10/16/2020 12

2017 23

Expiration Dates MUST MATCH Expiration Date on MDF

 S

ystem will not let you assign past recertification date.

 Y

  • u can use same form when date goes beyond recert date and

does not exceed 6 months.

 Expiration date should be SAME for each food package line

assigned on the food prescription screen to prevent expiration notification postcards from being sent out prematurely .

Expiration Dates

2017 24

23 24

slide-13
SLIDE 13

10/16/2020 13

2017 25

Expiration Dates Must match Expiration Date on MDF

Last three summary questions:

 7.3 a-Does the

agency accurately approve food packages/ formula (Class I, II, III) for clients with special dietary needs? (MI- WIC Policy 7.03)

 4.3 a –

Were all known qualifying conditions included in the risk assessment at the last cert, recert, IEVAL or CEVAL or any appt when appropriate? (MI- WIC policy 2.13, 7.03) 6.6a-Are all Class III records designated as High Risk? (MI-WIC policy 5.06)

25 26

slide-14
SLIDE 14

10/16/2020 14

Michigan WIC Formulary Reference

Revised when new formulas are added to formulary, formulas are discontinued,

  • r maximum

amounts are changed by USDA regulations.

High Risk Record Review

28

27 28

slide-15
SLIDE 15

10/16/2020 15

Policy 5.06 Overview

Local agency must provide ADEQUATE RD coverage to meet

  • needs. RD appt available within

30 days.

HIGH RIS K:

 1 or more HR codes (+)  Class III Formula  LA designated risks  Multiple conditions/ circumstances

Policy 5.06: High Risk Clients

  • 5. Scheduling High Risk Counseling :

a)

Any client can request and be scheduled to meet with an RD for development of an ICP .

b)

All clients identified as high risk must receive explanation of the benefits of individual Nutrition Counseling with an RD (NCRD) and be encouraged to use this benefit.

c)

All high risk clients must be offered the opportunity for RD services and an ICP at each certification/ recertification (CERT/ RECERT), Infant/ Child Evaluation (IEVAL/ CEVAL), when a high risk is identified and/ or when a new Class III formula has been approved.

d)

Acceptance or declining the RD services must be documented at each CERT/ RECERT or IEVAL/ CEVAL.

30

29 30

slide-16
SLIDE 16

10/16/2020 16

REPORTS

Generate a List of High Risk Clients Clinic Module: Reports =>

Nutrition & Health S ummary

 High Risk Report  High Risk Client CP Closed

  • r Not Needed Report

 S

ummary of High Risk Enrollees

31 32

slide-17
SLIDE 17

10/16/2020 17

Run High Risk Report 6 months back

33 34

slide-18
SLIDE 18

10/16/2020 18

High Risk Report

High Risk Care Plan Closed or Not Needed Report - monitoring Gives you a snapshot of refusals and whether care plans are being closed.

35 36

slide-19
SLIDE 19

10/16/2020 19

Summary of High Risk Enrollees S ummary of HR Enrollees: 9/ 2018

37 38

slide-20
SLIDE 20

10/16/2020 20

2020 High Risk Individual Care Plan (ICP)

Instructions: “ S elect 5 nutrition high risk clients who have recently completed a cert period & who have individual care plans in their records.”

Problem List: CP A documents additional information In Notes for client continuity of care

40

39 40

slide-21
SLIDE 21

10/16/2020 21

ICP Includes:

Assessment

– RD interpretation of client status, client concerns/ nutrition issue, and may include other relevant data:

  • growth, diet, meds, diagnosis,

treatment, diet prescription, lab values, readiness for change

Intervention Section

 Behavior change/ goals determined by client & RD  Nutrition education documentation  Notes may include desired outcomes, additional goals,

handouts provided, etc.

42

41 42

slide-22
SLIDE 22

10/16/2020 22

Plan

 Monitoring/Evaluation

Next appt type Indicator to monitor client’s progress

toward goal

Follow-up info related to CP to support

continuity of care

Freezing the ICP

“Freeze Care Plan” button within 48 hrs of creation

ICP will be “ READ” only

It can no longer be modified

It will remain on the CP screen until a New ICP is created

44

43 44

slide-23
SLIDE 23

10/16/2020 23

Follow Up Tab:

 CP

As & RDs document relevant info in the Follow Up Tab

 At next scheduled appointment  If resolved, confer with RD to Close

45

6.6b Closing the ICP

RD documents rationale:

Client’s Desired Outcomes have been met Client’s planned behaviors are obsolete

  • r no longer applicable

RD is only staff who can close the ICP

Policy 5.06

46

45 46

slide-24
SLIDE 24

10/16/2020 24

ICP is complete RD documents Rationale on the Follow up Tab.

47

ICP/Client Care Plan

47 48

slide-25
SLIDE 25

10/16/2020 25

Client Care Plan

S ummary of all of the information written in the Care Plan by RD

HR Record Review

49 50

slide-26
SLIDE 26

10/16/2020 26

Where To Look in MI-WIC:

 Nutrition Education Screen:

NE Pop-Up Grid

 NE Plan  Non-WIC RD  RD Declined  Household Summary Screen

Past Appts/ missed= NCRD offered Future Appts. S cheduled

 Care Plan completed  CPA Notes in Record:

“ Follow up planned with RD.” “ NCRD appt. to be scheduled.”

Nutrition Education S creen: NE Pop-up Grid

51 52

slide-27
SLIDE 27

10/16/2020 27

Where to Look? Household S ummary S creen: Past Appts.

No NCRD S cheduled

53 54

slide-28
SLIDE 28

10/16/2020 28

What are we looking at?

Appointments Offered:

 EDU (kept)  Recert (kept) Appt. Cancelled: NCRD not scheduled

=> NCRD NOT OFFERED Household S ummary S creen: NCRD Appt. Scheduled

55 56

slide-29
SLIDE 29

10/16/2020 29

Dual Enrollment Dual Enrollment Report MI-WIC: Clinic/ reports/ participation/ WIC dual

enrollment

RR: S ection 2 58

57 58

slide-30
SLIDE 30

10/16/2020 30

Dual Enrollment Review

Review Dual Participation reports to

determine if resolved within 45 days

  • f identifying dual enrollee

If resolved within 45 days-Met If unresolved after 45 days- Not Met

RR: S ection 2 59

Certification Timeframes

59 60

slide-31
SLIDE 31

10/16/2020 31

Compliance Report

62

61 62

slide-32
SLIDE 32

10/16/2020 32

Compliance Investigation

Miscellaneous/ Compliance Investigations

Compliance Investigation screen

S ee Investigation notes for follow up steps

S tatus-complete within 31 days?

63

Breast Pump Monitoring

 Reports  Overdue Breast Pump Report  Client List by Pump Model Issued

64

63 64

slide-33
SLIDE 33

10/16/2020 33

Breast Pump Monitoring Reports

Breastpump Monitoring Reports Overdue Breastpump Report: S elect current list-review up to 10 records or 50%

  • f listings.

(Clinic/ Reports/ Breastpump/ Overdue Breastpump Report) # of Pumps b/ a=%

  • f

pumps monitored a # of Pumps due? b Follow-up documented (monthly follow – ups) MPR 9.1a Is the agency monitoring past due pumps? (cite if more than 20% with no follow-up) Y Cite if No

65

Overdue Breast Pump Report

66

65 66

slide-34
SLIDE 34

10/16/2020 34

Overdue Breastpump Report

67

Client List by Pump Model Issued Report:

68

67 68

slide-35
SLIDE 35

10/16/2020 35

69

Images:

70

69 70

slide-36
SLIDE 36

10/16/2020 36

Questions Questions

2017 71

71