CTM Technology. www.travel ctm .com Goldman Sachs 3rd Annual Tech - PDF document

Dec 11, 2022 •7 likes •87 views

ASX RELEASE 24 October 2019 Presentation: Goldman Sachs Annual Tech Day Attached is a copy of a presentation to be delivered by Corporate Travel Management Limited at the Goldman Sachs Annual Tech Day on Thursday 24 October 2019. CTM Technology.

ASX RELEASE 24 October 2019 Presentation: Goldman Sachs Annual Tech Day Attached is a copy of a presentation to be delivered by Corporate Travel Management Limited at the Goldman Sachs Annual Tech Day on Thursday 24 October 2019.
CTM Technology. www.travel ctm .com Goldman Sachs 3rd Annual Tech Day 24 October 2019
Corporate Travel Management CTM Technology Hubs. Objectives : Accelerate speed to market and tailor client development, in-region. Regional tech hubs. Region Tech hub location Sydney, Australia ANZ Hale, Europe EMEA NA Los Angeles, California Hong Kong ASIA
CTM AU & NZ Technology Hub We are not reliant on a 3 rd party to drive our innovation • • One of the largest Corporate Travel Technology Teams in AU/NZ Region (45+) • Agile mindset = Rapid Release Cycles • CTM UserLabs a key feedback loop • Co-located with Account management, Operations and Sales
Corporate Travel Management CTM Technology strategy. Future opportunities exist in Asia and USA Client % online Region Client % online using CTM tech exclusively 80% 85% ANZ 80% 98% EMEA 32% 2% NA 3% 99% ASIA Outcomes of technology investment: 1. Strong market share gains 2. Strong productivity and EBITDA gains 3. Barrier of entry
Corporate Travel Management CTM Technology. GDS API $ NDC CONTENT FACTORY FUTURE Lounge access Airport parking Premium onboard meals Duty free
Corporate Travel Management FY20 Roadmap & Goals. Brand new product to enable consultants to book and service NDC Consultant interface bookings and leverage DigiVision Increased customer base and new booking enhancements NDC and servicing efficiencies (NDC) @Scale Next generation portal with updated Portal Personalised, data-driven pro-active @Scale features, more personalised and Trip flight recommendations (DigiVision) flexible widgets Planner • Recommendations for hotel ( DigiVision ) Accommodation • Expanded accommodation offering, including lodging focus Booking More seamless servicing • Personalised hotel program guidance experience User experience focused design Real-time, risk integrated agnostic Drive loyalty and investment through variable rewards Approval Loyalty travel approval tool leading to unique customer identities. ( DigiVision )
Thank you.

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