CTM Technology. www.travel ctm .com Goldman Sachs 3rd Annual Tech - - PDF document

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CTM Technology. www.travel ctm .com Goldman Sachs 3rd Annual Tech - - PDF document

Dec 11, 2022 7 likes •87 views

ASX RELEASE 24 October 2019 Presentation: Goldman Sachs Annual Tech Day Attached is a copy of a presentation to be delivered by Corporate Travel Management Limited at the Goldman Sachs Annual Tech Day on Thursday 24 October 2019. CTM Technology.

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ASX RELEASE 24 October 2019 Presentation: Goldman Sachs Annual Tech Day Attached is a copy of a presentation to be delivered by Corporate Travel Management Limited at the Goldman Sachs Annual Tech Day on Thursday 24 October 2019.

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www.travelctm.com

CTM Technology.

Goldman Sachs 3rd Annual Tech Day 24 October 2019

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Region Tech hub location ANZ Sydney, Australia EMEA Hale, Europe NA Los Angeles, California ASIA Hong Kong

Objectives : Accelerate speed to market and tailor client development, in-region.

CTM Technology Hubs.

Regional tech hubs.

Corporate Travel Management

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CTM AU & NZ Technology Hub

  • We are not reliant on a 3rd party to drive our innovation
  • One of the largest Corporate Travel Technology Teams in AU/NZ Region (45+)
  • Agile mindset = Rapid Release Cycles
  • CTM UserLabs a key feedback loop
  • Co-located with Account management, Operations and Sales
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CTM Technology strategy.

Corporate Travel Management

Outcomes of technology investment:

  • 1. Strong market share gains
  • 2. Strong productivity and EBITDA gains
  • 3. Barrier of entry

Region Client % online Client % online using CTM tech exclusively ANZ

80% 85%

EMEA

80% 98%

NA

32% 2%

ASIA

3% 99%

Future opportunities exist in Asia and USA

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Corporate Travel Management

CTM Technology.

Lounge access Airport parking Premium onboard meals Duty free

CONTENT FACTORY

API GDS NDC FUTURE

$

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Brand new product to enable consultants to book and service NDC bookings and leverage DigiVision enhancements More seamless servicing User experience focused design

  • Recommendations for hotel (DigiVision)
  • Expanded accommodation offering, including lodging
  • Personalised hotel program guidance

Increased customer base and new booking and servicing efficiencies (NDC) Personalised, data-driven pro-active flight recommendations (DigiVision) Next generation portal with updated features, more personalised and flexible widgets

Consultant interface Booking experience

Accommodation

focus NDC @Scale Trip Planner Portal @Scale

FY20 Roadmap & Goals.

Loyalty

Drive loyalty and investment through variable rewards leading to unique customer identities. (DigiVision)

Approval

Real-time, risk integrated agnostic travel approval tool

Corporate Travel Management

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Thank you.