 
              Cowen and Company 8 th Annual Global Transportation Conference September 9, 2015 Alan H. Shaw Executive Vice President and Chief Marketing Officer 1
Long-Term Focus  Well-positioned relative to changes in the U.S. economy ‒ Intermodal ‒ Energy ‒ Manufacturing ‒ Housing  Target revenue growth through pricing and volume gains ‒ Near-term headwinds associated with declining commodity prices and fuel surcharge ‒ Pricing: Market-based and above inflation  Improved service ‒ Increased capacity ‒ Increased value of our product 2
Guiding Principles  Deliver safe, reliable, efficient service  Maximize incremental margin  Reinvest in the core franchise  Return funds to shareholders  Advance shareholder interests 3
International Balancing Domestic Headwinds  Short-term domestic intermodal challenges: ‒ Increased truck capacity limiting near term growth ‒ Service impacting ability to continue truck conversions  International intermodal volume continues to grow: ‒ Volume growth at both East and West Coast ports 4
Long-Term Domestic Opportunity  Confident about long-term volume and rate growth ‒ Demographics of trucking industry and increased regulation ‒ Improving economy ‒ Price increases, though not at pace of last year TL Dry Van Contract Rates (excl. FSC) $1.80 Dollars per Mile $1.60 $1.40 $1.20 Source: Truckloadrate.com, Bloomberg 5 Source: FTR; Truckloadrate.com; Bloomberg
Shifting Energy Markets Challenges: Opportunities:  Utility Coal  Ethanol ‒ Low natural gas prices ‒ Increased gasoline ‒ Higher stockpiles consumption ‒ Low corn prices  Crude Oil ‒ Low commodity prices  Natural Gas Liquids ‒ Increased fractionator productivity in Marcellus Utica region 6
Growth in Manufacturing Sectors  Continued growth projected for production of basic chemicals and plastics Industrial Production of Basic Chemicals and Plastic Products 130.00  Third quarter North American light vehicle production projected to be 120.00 Index 2007=100 up 5.4% in 3Q vs. 2014 ‒ Production increases at key 110.00 NS-served plants 100.00  July US auto sales at 17.5 million 90.00 SAAR ‒ Sales up 4.6% year to date Basic Chemicals Plastic Products Source: WardsAuto; IHS 7
Strength in Housing and Construction  July housing starts rose to highest level since October 2007 – Single-family starts up 12.8%  Household formations increasing  Home builder confidence rising – NAHB/Wells Fargo Housing Market Index at highest level since 2005  Benefits: – Lumber and wood products – Aggregates – Plastics 8
Low Commodity Prices and Strong US Dollar Impacting Demand for US Product  Export coal  API2 and Queensland Coking Coal benchmark prices continue to fall  US producers struggle to compete in reduced global demand environment  Crude oil  Concerns over global supply glut combined with reduced global demand causing downward price pressure  Production being controlled/curtailed in response  Steel  US production falling as result of global oversupply and low prices  Imports of steel products up 9% versus 2014 through July  Export grain  Strong competition in the world market; strong South American crops of corn and soybeans eroding US market share in Asia 9
Pricing Improvements Second Quarter Revenue per Unit Less Fuel* $1,714 (7%) Coal  Intermodal and Merchandise $1,600 RPU less fuel increased in 2Q ‒ Pricing gains $529 Intermodal +3% $545  Overall RPU less fuel $2,387 impacted by mix: +2% Merchandise ‒ Lower export coal volume $2,429 ‒ Increased international intermodal volume $1,354 2Q14 Total (1%) ‒ Reduced steel and frac 2Q15 $1,339 sand $0 $1,000 $2,000 $3,000 Please see non-GAAP reconciliation posted on our website. 10
Resources Aligned for Improved Service  Capital ‒ Key strategic capacity investments  Crews ‒ Increased T&E employees ‒ Addressing geographic needs Temporary transfers o Furloughs o ‒ Now hiring for attrition 11
Current Railway Volume and Outlook % Change in Units 3QTD 2015 vs. 2014 (through September 5, 2015) Opportunities this year 4% Automotive and beyond 4% Agriculture 1% Chemicals ‒ Intermodal ‒ Energy Intermodal 1% ‒ Manufacturing (2%) Paper ‒ Housing (7%) MetCon (17%) Coal Total Volume: 1,336,217 units, down (3%) 12
Thank You 13
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