Counties unties Departme tment nt of Heath and Human n Services - - PowerPoint PPT Presentation

▶
counties unties
SMART_READER_LITE
LIVE PREVIEW

Counties unties Departme tment nt of Heath and Human n Services - - PowerPoint PPT Presentation

Dec 29, 2023 300 likes •595 views

Buildin ilding g Our Partner tnership ship: : Whats Ahead for DHHS and Counties unties Departme tment nt of Heath and Human n Services ices Secret etar ary y Mandy y Cohen, n, M.D. Ja Januar ary y 30, 2020 1 Welcome Our

slide-1
SLIDE 1

1

Buildin ilding g Our Partner tnership ship: : What’s Ahead for DHHS and Counties unties

Departme tment nt of Heath and Human n Services ices Secret etar ary y Mandy y Cohen, n, M.D. Ja Januar ary y 30, 2020

slide-2
SLIDE 2

2

Our r Goals for for Quarterly rly Webc bcas asts ts

  • Share informatio

mation n about prioritie ities

  • Ad

Address ess how w state activities vities impact ct local l wo work rk

  • Sha

hare re re resources urces to suppo port t local l work work

  • Answer

er question tions

  • Get

et feedbac ack k on how w we we can continu nue e to streng ngth then n our partner ership ship

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

Welcome

slide-3
SLIDE 3

3

Our r Vision:

  • n: Adv

Advanc ncing ng inn nnovativ ative sol

  • lutions

ions tha hat impro prove health, , pro promot

  • te wel

well-be being ing and d fos foster r inde depe pende dence nce for for all No North Carol rolinian inians. s. Our r Mission: ion: In collabo aboratio ration n wi with our pa r partner ners, , DHH HHS pro provide des s essential ntial service ices s to im

  • impro

prove ve the he health, safe fety ty and d wel well-be being ing of all North Caroli rolinian nians. s.

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

Our Shared Purpose

slide-4
SLIDE 4

4

  • Build

ld an innovativ ative, coord rdinat nated, d, and d wh whole- pe person

  • n cent

ntered red he health h system

  • Turn

rn the t tide de on t the opi pioid d epi pide demic

  • Ens

nsure ure tha hat all No North h Carol rolina ina chi hildr dren n get et a healthy y start t and d de devel velop p to their r full pot potenti tial al

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

Our Priorities

slide-5
SLIDE 5

5

Agenda

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

  • Hot

Hot Topi pics cs

  • NC

NCCA CARE360 RE360 Over verview view

  • Impl

plementat ntation ion in n Cou

  • unt

nties ies

  • Questions

tions

slide-6
SLIDE 6

6

Hot Topics

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-7
SLIDE 7

7

  • Managed

ed Care remains ins suspen pended ded indefinit finitely ely

  • DHHS does

s not

  • t have

e a new d w date for managed ged care impleme lement ntatio tion

  • Medicaid

aid spending/b nding/budg udget t und nder r Cont ntinu inuing ing Reso esolution lution

  • Benefic

ficiaries iaries should ld continue ue to access s servic vices es as they y do now

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

Medicaid Transformation Update

slide-8
SLIDE 8

8

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

DHHS Priorities During Suspension

  • En

Ensure re bene neficiarie ficiaries ha have a clear r messa ssage ge on wha n what t to d do kn know w now w and wh what to do wh when manage ged d care restar arts ts

  • Continue

inue pro rovide vider engageme gement nt, , trainin ing g and contracting cting

  • Continue

inue to hear fro rom and share e informat matio ion n wi with benefic iciaries iaries, , pro rovide viders, s, county y partner ers s and stakeh eholde

  • lders
  • Continue

inue PHPs Ps testing ing and readiness iness asses sessments sments to a place of logica cal l pause se or conclusi usion n

  • Move

e forward rd wi with th manag naged ed care re re related ed pro rocure rement ments s

slide-9
SLIDE 9

9

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

Resources to Support You

  • Pro

rovider vider Playb ybook:

  • k:

https://me ps://medi dicaid. caid.ncdhh ncdhhs. s.go gov/ v/pr provid vider ers/pr /provider vider-pl playbook book-med edicaid caid-ma manag naged-care care

  • County

ty Playb yboo

  • ok:

k:

https://me ps://medi dicaid. caid.ncdhh ncdhhs. s.go gov/ v/cou

  • unt

nties/c es/coun

  • unty

ty-playb yboo

  • ok-med

edica caid-manag anaged ed-ca care re

slide-10
SLIDE 10

10

Oth ther er Updat ates es

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

  • Sta

State Budget

  • NCFAS

AST T Im Impacts cts

  • New

w Federal al Funding ing for Early y Childho ldhood

  • d
  • County

ty Data Measur ures es

slide-11
SLIDE 11

11

NCCARE ARE360 360

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-12
SLIDE 12

12

Standardized Screening Tool NCCARE360 Healthy Opportunities Pilots Community Health Workers

Buil ildin ing the Infrastructure to “Buy Health”

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-13
SLIDE 13

13

NCCARE360

NCCARE360 is the first statewide coordinated network that unites health care and human services organizations with a shared technology platform allowing for a coordinated, community-oriented, person-centered approach to delivering care in North Carolina.

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-14
SLIDE 14

14

Functionality Partner Timeline Resource Directory & Call Center

Directory of statewide resources that will include a call center with dedicated navigators, a data team verifying resources, and text and chat capabilities. Phased update 2019 – Spring 2020 * Currently has verified resources across all counites and all domains

Resource Repository

APIs integrate NCCARE360 directory with resource directories across the state to share resource data in one repository. Phased Approach

Referral & Outcomes Platform

An intake and referral platform to connect people to community resources and allow for a feedback loop. Rolled out by county January 2019 – December 2020

Hands on, in-person technical assistance and training to on-board providers and community

  • rganizations.

NCCARE CARE360 360 Func nction tionalit alities ies

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-15
SLIDE 15

15

NC NCCARE360 CARE360 Coord

  • ordinat

inated ed Net Networ

  • rk

k

A A coordinat dinated ed net etwor

  • rk

k connects cts provid vider ers (such h as health lth care provid vider ers, , insure urers, s, or commun munit ity y

  • rganiz

anizati ations)

  • ns) throug

ugh h a shared red technology hnology platf tform

  • rm to:
  • Scree

een n for un unme met t resour source ce needs eeds

  • Comm

mmuni nica cate in real-ti time me

  • Make

e electr ectron

  • nic

ic referrals errals

  • Secu

curel rely y share re client ent informat

  • rmation

ion

  • Track

ck out utcom comes es togeth ther

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-16
SLIDE 16

16

Coordination

  • rdination Pla

latform

  • rm at

at Work rk

Improving coordination efficiency and accuracy

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-17
SLIDE 17

17

No Wrong ng Do Door r Appr proac

  • ach

h

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-18
SLIDE 18

18

Conf nfigurable igurable & Str & Struc uctured tured Da Data

Real-time reporting of outcomes, performance & efficiency

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-19
SLIDE 19

19

Conf nfigurable igurable & Str & Struc uctured tured Da Data

Real-time reporting of outcomes, performance & efficiency

Patien ient t Level l Coor

  • rdination

dination & Trac ackin ing Patient Demographics, Access Points, Service Delivery History, Outcomes Netw etwork Level l Trans anspar aren ency & Ac Accountab tability lity Service Episode history, Referrals Created, Structured Patient Outcomes

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-20
SLIDE 20

20

26% 11% 8% 18% 7% 7% 23%

Engaged Organizations by Service Type

Healthcare Housing Employment Food Interpersonal Safety Transportation Other

NCCARE360 will be implemented statewide by end of 2020

NCCARE360 Implementation Status Update

50

Counties launched

25

Counties started on implementation

711 Organizations with NCCARE360 licenses 2473

Active Users

2259

Referrals Sent NCCARE360 Resource Repository

3047

Organizations verified

9465

Programs verified

St Status us Up Updat date e (as of 1/2

/28/20) 8/20)

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-21
SLIDE 21

21

State Coverage

Began rollout January 2019, statewide by December 2020

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-22
SLIDE 22

22

NCCARE360 Community Engagement

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-23
SLIDE 23

23

Cust stomiz

  • mizable

able to Me Meet Or Orga ganiza nization tion Need eeds

  • Ava

vail ilabl able to all ll organ anizati ations

  • ns statewide

de

  • Value add to assist individuals and families in community (screening, referrals

and outcomes)

  • Licenses offered at no cost to CBOs, health departments, social service

agencies and other community partners

  • Working with DSS Directors Association workgroup on guidance, workflows and

privacy/security

  • NCCARE360 for LHD Guidelines: “Maximizing the NCCARE360 Network to

Advance the Public’s Health: A Guide for NC Local Health Departments”

  • NCCA

CARE36 E360 0 can be cust stom

  • mized

d to meet et needs ds and work rkfl flows ws

  • Organizations can be referral receivers and/or senders
  • Organizations do not have to roll out NCCARE360 across all lines of business at
  • nce
  • Priv

ivacy acy and Secur urity ty is is top prio iori rity ty

  • NCCARE360 ensures security and privacy in many ways and can be

customizable based on the needs of different organizations

  • HIPAA, FERPA, FIPS compliant
  • Solutions to maintain confidentiality of referring agency

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-24
SLIDE 24

24

NC NCCAR CARE360 E360 Opp Opportunit tunities ies an and d Le Lessons

  • ns Le

Lear arned

St Stac acie ie Sa Saun under ers, s, He Heal alth h Dir Direc ector

  • r,

, Ala lamanc nce e County nty Health lth De Departm tment ent

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-25
SLIDE 25

25

Que uestions stions

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-26
SLIDE 26

26

Ap Appe pend ndix ix

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-27
SLIDE 27

28

Building Connections for a Healthy North Carolina

www.nccare360.org

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-28
SLIDE 28

29

NCCARE360’s 1000th referral was a Piedmont resident referred to social services case management by a local health department’s WIC & Nutrition Services. As a result of the referral, the resident received diapers, bedding, and other necessities for the resident’s home.

Stories from the Community

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020

slide-29
SLIDE 29

30

Health Care Referral for Dental Care. Client had never been to a dentist, so this would be their very first visit. It was accepted the next day. Case closed 3 days later with the client having had their first dentist appointment. Transportation Referral for Transportation. Patient with multiple chronic medical conditions who kept missing appointments at the local free clinic. The closest bus stop was 1 mile away and she could not walk there with her medical conditions. Referral made to local LINC transportation service who arranged pick up at her

  • house. Was able to start making her
  • utpatient appointments again.

Interpersonal Violence Referral for employment services. A woman was fleeing domestic violence and came to a church in the Triangle region for safety and refuge. She needed employment assistance and the church submitted an employment assistance referral through NCCARE360 and, within hours, the resident was contacted by an employment agency.

NCDHHS | Building Our Partnership Webinar | Jan. 30, 2020