Conversational Platform for WhatsApp Official Sendbee Reseller - - PowerPoint PPT Presentation

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Jan 14, 2024 407 likes •746 views

Conversational Platform for WhatsApp Official Sendbee Reseller The world's most popular messaging app is now open for YOUR BUSINESS Create a verified business profile on WhatsApp and connect with 2b+ users across the world. WHAT WE DO WE

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Conversational Platform for WhatsApp

Official Sendbee Reseller

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The world's most popular messaging app is now open for YOUR BUSINESS

Create a verified business profile on WhatsApp and connect with 2b+ users across the world.

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WHAT WE DO

WE HELP BUSINESSES EMPOWER THEIR WHATSAPP COMMUNICATION

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WhatsApp Messenger Sendbee platform

ANALYTICS CHAT NOTIFIC ATIONS CHATBOT

Features WhatsApp Business API User API Integrations

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FEATURE

CUSTOMER SUPPORT

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I’m Ana, a customer. I want to check shipping status of my order.

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I’ve messaged a business via my prefered messaging app

Shopily

5:20 PM

Hello, I’d like to check shipping status of my order.

5:20 PM

My order number is 122adnbfhf2234

This chat is with the official business account of Shopily. Tap for more info.

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I’m Mark, a customer service agent. I address client queries that come from WhatsApp.

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I just need a browser to log in and get started.

Email Password LOGIN

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I get a notification when I receive a new message.

Open Chats Unassigned Done Send a message...

Hello, I’d like to check shipping status of my

rder.

Ana

Hello, I’d like to check... 21 Mar

Ana

+1 2345 123

Details United states

Location Tags

Lead New

New message on Sendbee

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At the end of conversation, I can mark chat as done. This helps other team members follow up.

Open Chats Unassigned Done Send a message...

Hello, I’d like to check shipping status of my

rder.

Ana

Hello, I’d like to check... 21 Mar

Ana

+1 2345 123

Details United states

Location Tags

Lead New My order number is 122adnbfhf2234 Hi Ana, thanks for getting in touch Your order was shipped on April 1, 2019 Awesome, thanks!

Done

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Folders Assignments Quick replies Speed up response time with message templates. Categorize conversations by folders and stay organized. Tags Tag WhatsApp contacts with keywords so you can easily sort them later. Assign chats to team members so no message gets dropped.

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Integrations Connect Zendesk or Slack and manage WhatsApp conversations from there.

Coming soon

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FEATURE

AUTOMATED RESPONSES

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I’m Luke, a Facebook user. I’d like to learn more about the offer I discovered

n Facebook.

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I’ve discovered a Click-to-WhatsApp ad on Facebook. I can learn more about the offer via WhatsApp.

I started a WhatsApp conversation by sending pregenerated keyword.

5:20 PM

Offer

This chat is with the official business account of Handy Cleaning. Tap for more info.

Handy Cleaning

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I’m Bee, a chatbot. I automate WhatsApp conversations.

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You can set me up in Automation page

f the web application.

Default reply Away reply

Add new keyword

Customer message Hello {{name}}, thanks for getting in touch!

Add reply here

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To activate me simply create a keyword and set up messages that will be triggered.

Default reply Away reply

Add new keyword

Offer

Away reply

Add new keywor

Offer

Offer Hello {{name}}, thank you for getting in touch. Please answer the following questions in

rder to collect the

coupon.

Add reply here

In which city are you based? Customer response

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Agents can monitor all my conversations and take over to close a sale.

5:20 PM

Hey Luke, thank you for getting in touch. Please answer the following questions in order to collect the coupon.

Messages to this chat and calls are now secured with end-to-end encryption. Tap for more info.

5:18 PM

Offer

5:20 PM

In which city are you based?

Luke

last seen today at 13:25

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Keyword based Human takeover Visual builder Create a chatbot using our visual chatbot

builder. No programming required.

WhatsApp UI don’t support buttons. Use keywords as flow triggers. Media Add pictures, videos and files in your chatbot flows. Shift conversations between customers and agents without hassle.

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FEATURE

NOTIFICATIONS

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I’m Lisa, a customer. I’d like to receive order updates via WhatsApp, my prefered messaging app.

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I’ve purchased a product from my favourite web shop.

Buy now

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I’ve selected WhatsApp as a prefered way to receive order updates.

Pay Receive notification via WhatsApp

Info

Lisa Parker lisa@email.com +123 456 789

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I’m David, a developer. I build awesome tech solutions.

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I can use Sendbee API to implement WhatsApp notifications into our web shop.

API Keys

Name Token Created Publishable key 6Fw234mlz0rF22UQXGaYOV6xuz January 7, 2019 Secret key January 7, 2019 Reveal live key token

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For implementation I can use pre-made opt-in tools to subscribe customers for notifications.

Signup form

Form url Copy https://sendbee.io/form12.com

Shopily

Name Phone number

Receive notification via WhatsApp Full name +1 234 567 Submit

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In dashboard I can track and segment subscribers, and manage their consents.

Marketing list

+1 234 567 340 subscribers Phone number Name Subscribed on Action Lisa January 3, 2019

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REST API Checkbox plugin Signup forms Use pre-made signup forms to enable users opt-in for notifications. Use our simple REST API to implement WhatsApp notifcations. Message templates Manage WhatsApp template messages and submissions directly from Sendbee. Embed a checkbox in forms on your website to enable users opt-in for notifications.

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Integrations Connect Shopify or Magento and start sending WhatsApp notifications in an automated way.

Coming soon

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