SLIDE 1
Connecting People for Health
November 2012
SLIDE 2 Government DOES NOT have all the answers! They are the single payer, administrator, regulator, monitor
and evaluator (conflict of interest)
We have a near monopoly that has put intolerable demands
- n government – monopolies, private and public have
never worked
What we believe to be true:
SLIDE 3
Ordinary people have some answers
and want to be part of our healthcare solutions
Credit unions are examples of people
caring for themselves (financial health)
SLIDE 4
Nova Scotia’s co-operatives and credit
unions had a vision:
Be a part of the healthcare solution by
utilizing our own resources and expertise to meet our members’ needs
In 2007…
SLIDE 5 We represent 309,012 patients in Nova
Scotia
Focus on self help, self responsibility,
A captive audience…
SLIDE 6 82% of Nova Scotians contacted said they wanted:
Access to their Doctor online FAQ Site Prescription Renewals Online Appointment Bookings Personal Health Record Pre-approved medical library – education site Peer Chat & Support Space
Independent Market Research…
SLIDE 7
If this product and services were available
that day, they would pay for it that day
When given a range of cost structures, they
chose the high end
They also said…
SLIDE 8 Clinicians said…
Embrace “modern beneficial techniques”
without being penalized in terms of money & time
Reduce their administrative loads (online
appointment bookings can free staff to do
To do “medicine” not “business” To provide quality, meaningful healthcare to
their patients
SLIDE 9
Canada’s first and only online clinic Canada’s first interactive patient portal
Healthconnex was born…
SLIDE 10
Virtual Clinic…
SLIDE 11
Over 500 paying patients in the clinic Two family practice offices providing e-
consult services to their patients
Own an MSI billing engine that is providing
support to 1600 doctors across the province
Plans for replication (18 million members
across Canada)
Today..
SLIDE 12 Heath care solution that:
Focused on Patients (not “big health” talking to
“big health”)
Focused on wellness & prevention Connected family physicians to their patients in
new ways (that benefits them both)
Use simply technology in the delivery of non-acute
health care services
Free up space in waiting rooms Free up use of emergency rooms for non acute
issues
Why are we different?
SLIDE 13 We are a 100 year old NS business sector
- wned by the people who actually USE our
services – THEY have the most at stake
Like you, we care about our people; their
health & success IS our business health & success
Our business is owned by Nova Scotians Our investments & profits stay in Nova
Scotia
Why is this Important?
SLIDE 14
Public policy Resistance to change Culture of “free healthcare services” at all
levels, all costs
Myth that we have universal & equal
healthcare for all
Challenges..
SLIDE 15
We are Inventing the Future…..
Alan Kay The best way to predict the future is to invent it!
