Commissioner of Revenue FY 2019 PROPOSED BUDGET HIGHLIGHTS County - - PowerPoint PPT Presentation

FY 2019 PROPOSED BUDGET HIGHLIGHTS

County Board Work Session

Commissioner of Revenue

Tuesday, April 10, 2018 @ 2:30 to 5:30 p.m.

Department Overview

When customers call us, they are not interrupting

• ur busy workday; they are the reason we are here!”

Ingrid H. Morroy Commissioner of Revenue

Department Overview

Ongoing customer communication improvement; process efficiency efforts Business Tax Division

• Accessory Homestay (Airbnb, etc) registration results:
• Homestay discoveries

▪ 300 operations discovered to date

• Increase in Business License Tax returns processed

▪ FY 2017 – 19,308 ▪ FY 2018 – 19,800 (projected) ▪ FY 2019 – 20,300 (projected)

• Meals Tax – Number of establishments assessed

▪ FY 2017 - 932 ▪ FY 2018 & FY 2019 – 945 (projected)

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Commissioner of Revenue

Department Overview

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Vehicle Personal Property Tax & Compliance Division

• DMV Select Highlights
• DMV Connect onsite
• Enhanced personal property registration compliance measures
• Improved processes to inform customers of registration requirements
• Outcome -- increased number of enforcement letters mailed

▪ FY 2017 – 17,734 ▪ FY 2018 – 18,000 (projected) ▪ FY 2019 – 19,000 (projected)

Commissioner of Revenue

Summary of Proposed Budget Changes

FY 2018 Adopted FY 2019 Proposed

Change % Change

Expenses $5,809,383 $5,945,103 +135,720 +2% Revenue $782,802 $802,802 +$20,000 +3% Staff 53 FTEs 53 FTEs 0 FTEs

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Commissioner of Revenue

Key Budget Considerations

FY 2018 Initiatives

• License Plate Reader

▪ Increased and faster coverage of garages/neighborhoods ▪ Real time hits on vehicles not currently registered with CoR ▪ Saves time spent on research ▪ Anticipated increase in assessed vehicles

• Field Canvassing Program – Businesses discovered

▪ FY 2017 – 106 ▪ FY 2018 – 112 ▪ FY 2019 – 120 (projected) ▪ Ballston Mall re-opening for additional retail/restaurants

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Commissioner of Revenue

Key Budget Considerations

Continued Long Term Initiatives from FY2018

• System upgrade
• Assessment and Collection Enterprise (ACE) software is obsolete (lack of vendor support)
• Business Tax Division
• Automate 70% of business tangible tax returns
• Vehicle Personal Property Tax Division
• System upgrade will improve customer relations and process efficiencies (CAPP)
• Compliance Division
• Further automation to improve customer communication and process efficiency
• Customer service survey regarding our enforcement program

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Commissioner of Revenue

FY 2019 PROPOSED BUDGET HIGHLIGHTS

County Board Work Session

Commissioner of Revenue

Tuesday, April 10, 2018 @ 2:30 to 5:30 p.m.