Commissioner of Revenue FY 2019 PROPOSED BUDGET HIGHLIGHTS County Board Work Session Tuesday, April 10, 2018 @ 2:30 to 5:30 p.m.
Department Overview Ingrid H. Morroy Commissioner of Revenue When customers call us, they are not interrupting our busy workday; they are the reason we are here!”
Department Overview Ongoing customer communication improvement; process efficiency efforts Business Tax Division • Accessory Homestay (Airbnb, etc) registration results: o Homestay discoveries ▪ 300 operations discovered to date o Increase in Business License Tax returns processed ▪ FY 2017 – 19,308 ▪ FY 2018 – 19,800 (projected) ▪ FY 2019 – 20,300 (projected) • Meals Tax – Number of establishments assessed ▪ FY 2017 - 932 ▪ FY 2018 & FY 2019 – 945 (projected) 2 Commissioner of Revenue
Department Overview Vehicle Personal Property Tax & Compliance Division • DMV Select Highlights o DMV Connect onsite • Enhanced personal property registration compliance measures o Improved processes to inform customers of registration requirements o Outcome -- increased number of enforcement letters mailed ▪ FY 2017 – 17,734 ▪ FY 2018 – 18,000 (projected) ▪ FY 2019 – 19,000 (projected) 3 Commissioner of Revenue
Summary of Proposed Budget Changes % FY 2018 FY 2019 Change Change Adopted Proposed $5,809,383 $5,945,103 +135,720 +2% Expenses $782,802 $802,802 +$20,000 +3% Revenue 53 FTEs 53 FTEs 0 FTEs - Staff 4 Commissioner of Revenue
Key Budget Considerations FY 2018 Initiatives • License Plate Reader ▪ Increased and faster coverage of garages/neighborhoods ▪ Real time hits on vehicles not currently registered with CoR ▪ Saves time spent on research ▪ Anticipated increase in assessed vehicles • Field Canvassing Program – Businesses discovered ▪ FY 2017 – 106 ▪ FY 2018 – 112 FY 2019 – 120 (projected) ▪ ▪ Ballston Mall re-opening for additional retail/restaurants 5 Commissioner of Revenue
Key Budget Considerations Continued Long Term Initiatives from FY2018 • System upgrade o Assessment and Collection Enterprise (ACE) software is obsolete (lack of vendor support) • Business Tax Division o Automate 70% of business tangible tax returns • Vehicle Personal Property Tax Division o System upgrade will improve customer relations and process efficiencies (CAPP) • Compliance Division o Further automation to improve customer communication and process efficiency o Customer service survey regarding our enforcement program 6 Commissioner of Revenue
Commissioner of Revenue FY 2019 PROPOSED BUDGET HIGHLIGHTS County Board Work Session Tuesday, April 10, 2018 @ 2:30 to 5:30 p.m.
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