Civitas Social Housing PLC OPENING OF NEW FACILITY IN WALES, JUNE - - PowerPoint PPT Presentation

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Civitas Social Housing PLC OPENING OF NEW FACILITY IN WALES, JUNE - - PowerPoint PPT Presentation

Civitas Social Housing PLC OPENING OF NEW FACILITY IN WALES, JUNE 2020 CREATING VALUE BY ENHANCING LIVES Civitas Investment Management Ltd 0 Presentation Team and Contents Paul Bridge CEO, SOCIAL HOUSING Paul is a founder of CIM and has over


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Civitas Investment Management Ltd

OPENING OF NEW FACILITY IN WALES, JUNE 2020

Civitas Social Housing PLC

CREATING VALUE BY ENHANCING LIVES

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Presentation Team and Contents

1

Contents Page Number

Overview 2 Highlights 6 Financial Results 9 Operational Review 12 Civitas Portfolio 19 Social Impact, ESG and Sector Awards 22 Pipeline 24 Outlook 25 Appendix 28

Civitas Investment Management Ltd

Paul Bridge

CEO, SOCIAL HOUSING Paul is a founder of CIM and has over 20 years’ experience working at a senior level in the social housing sector. During his career, Paul has held a variety of non-executive roles in and out of the sector, including Chairman

  • f Thames Valley Charitable Housing Association, Chief Executive of

Homes for Haringey, a Registered Provider, where he was responsible for 800 staff and 21,000 homes, and Director at Hyde Group, a major G15 Housing Association.

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Civitas Investment Management Ltd

2 OVERVIEW

Rental Recovery, Counterparties and Portfolio Performance

Counterparties Portfolio Performance Rental Recovery

Quarter to 31 March 2020 More than 99% Two months to May 2020 96%

June 2020

Rental income received as expected

Rents continue to be received as normal and are unaffected by COVID-19

Evidence of good operational performance during COVID-19 Continued receipt of payment from local authorities / NHS as normal Authorities supportive of appropriate rental increases - PPE and extra COVID-19 running costs Regular dialogue, rolling monitoring and

  • perational support from Civitas when

needed Housing associations and major care providers holding Civitas leases or under- leases continue to perform well Incidences of COVID-19 continue to be few in number amongst staff and residents Housing associations and care providers have adapted and follow guidance from RSH and CQC Civitas continues to operate full asset management activities within the portfolio Civitas portfolio continues to perform as expected with no COVID-19 impact

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Civitas Investment Management Ltd

3 OVERVIEW

Portfolio

Bartley Green, Warwickshire Tamworth, West Midlands

Higher Acuity Facility, Wales St Albans, Hertfordshire Folkestone, Kent

Bournemouth, Dorset

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Civitas Investment Management Ltd

4 OVERVIEW

Portfolio

Bournemouth, Dorset Borehamwood, Hertfordshire St Albans, Hertfordshire Worcester, Worcestershire New facility, Wales St Albans, Hertfordshire

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Civitas Investment Management Ltd

5 OVERVIEW

Portfolio

Horley, Surrey Halstead, Essex New Facility, Wales Newark, Nottinghamshire Bartley Green, Warwickshire Halstead, Essex

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6 HIGHLIGHTS

Financial Highlights

Strong income, earnings and asset growth

Income Statement – Year Ended Mar 20 Mar 19 Change

Annualised Rent Roll (£m) 48.4 45.7 Up 5.8% Rental Income (£m) 45.9 35.7 Up 28.4% EPRA Earnings1 (£m) 28.8 22.6 Up 27.5% Operating Cash Flow (£m) 32.9 23.3 Up 41.0% IFRS EPS (diluted)1 (p) 6.06 4.22 Up 43.7% EPRA EPS (diluted)1 (p) 4.63 3.63 Up 27.5% Dividends Declared per share (p) 5.30 5.00 Up 6.0%

Balance Sheet Mar 20 Mar 19 Change

Investment property IFRS (£m) 878.7 826.9 Up 6.3% IFRS NAV per share (diluted) (p) 107.87 107.08 Up 0.7% LTV / Gross Assets (%) 27 22 Up 24.1%

1Mar 19: EPRA Earnings, IFRS EPS, EPRA EPS figures are after adding back finance costs associated with the C share

Civitas Investment Management Ltd

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HIGHLIGHTS

Market and Portfolio Highlights

Operational and investment objectives achieved in the period

Market

Created a portfolio of care-based housing for adults of working age with long-term care needs in England and Wales Civitas is a leading strategic counterparty for many major sector participants and is frequently the party of first or sole choice for vendors Strong demand continues from local authorities, enhanced by pandemic Supports the demographic growth in those needing care accommodation and closure of older long stay hospitals Clear commitment from government to provide additional funding and continued support for social care sector

Portfolio

Focus on alignment of care provider and housing association lease terms WAULT of

23.7 years

at 31 March 2020, compared to 24.4 years at 31 March 2019

Low void levels

paid directly by housing associations across the portfolio as at 31 March 2020 with no exposure to Civitas

Civitas Investment Management Ltd

7

Housing Associations Care Providers Local Authorities Properties Tenancies Investment

31-Mar-19 31-Mar-20 £789 4,216 613 164 117 15 Total Expense Ratio of

1.36%

as at 31 March 2020 (1.36% 31 March 2019) IFRS asset by asset independent valuation of

5.26%

(after initial purchase costs) Average acquisition net initial yield at 31 March 2020 of

5.9%

(before initial purchase costs) and 5.6% (after initial purchase costs) Continued drive towards mid to higher acuity care properties

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8 FINANCIAL RESULTS

Rent Roll and Operating Cash Flow

Acquisitions and rent indexation drive rental growth

45.7 0.9 1.8 48.4 10 20 30 40 50 60 Mar-19 Annual Rent Reviews Acquisitions Mar-20 £ million Civitas Investment Management Ltd

Driven by strong growth in rental income

23.34 10.39 (0.60) (0.23) 32.90 0.00 5.00 10.00 15.00 20.00 25.00 30.00 35.00 40.00 Mar-19 Net Rental Income Expenses Debtors/Creditors Mar-20 £ million

6% Growth in Annualised Net Rent Roll 41% Increase in Operating Cash Flow

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9 FINANCIAL RESULTS

Growth in EPRA Earnings and EPRA Earnings Per Share

Driven by strong growth in net rental income

Mar-19: £22.6m represents the diluted EPRA earnings after adding back finance costs associated with the C-shares 22.6 (0.2) (3.8) 10.2 28.8 5 10 15 20 25 30 35 Mar-19 Admin Expenses Net Finance Costs Net Rental Income Mar-20 £ million Civitas Investment Management Ltd 3.63 (0.03) (0.6) 1.63 4.63 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 Mar-19 Admin Expenses Net Finance Costs Net Rental Income Mar-20 Pence

The diluted EPRA earning per share applied the weighted average number of shares in issue, 622,461,380 shares for March 2019 and 622,103,798 shares for March 2020

28% Growth in EPRA Earnings 28% Growth in EPRA Earnings Per Share

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10 FINANCIAL RESULTS

Investment Property Portfolio and IFRS NAV per Share

826.9 38.5 13.3 878.7 100 200 300 400 500 600 700 800 900 1000 Mar-19 Acquisitions Revaluation Gain Mar-20 £ millions

Acquisitions and revaluation gains drive IFRS valuation

Civitas Investment Management Ltd 107.08 (5.30) 0.03 107.87 20 40 60 80 100 120 Mar-19 Total Profit Dividends Paid Consolidation to Ordinary Shares Mar-20 £ million

IFRS NAV per share after deduction of dividend payments

6.06

6% Growth in IFRS Valuation 1% Growth in IFRS NAV Per Share

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11 FINANCIAL RESULTS

Dividends

As at 31 March 2020 - 100%1 run rate dividend cover (87% actual cover) reflecting growth in rental income, profitability and cash flow Target dividend to 31 March 2021 reflects progressive dividend policy to seek to grow dividends each year broadly in line with CPI inflation

Dividend Cover on Ordinary Shares

87.4%

Year to 31 March 2020 Dividend Cover Run Rate

100%1

as at 31 March 2020 Dividend for quarter to 31 March 2020 of

1.325 pence

per Ordinary Share

March 2020 (£’000) Profit after taxation 37,725 Less revaluation gains (8,912) EPRA Earnings 28,813 Total dividends paid 32,970 Dividend cover on Ordinary Shares 87.4%

1 Includes all properties that had exchanged / legally committed prior to 31 March 2020

This is a target and not a formal dividend forecast or a profit forecast Civitas Investment Management Ltd

Target Dividend for financial year to 31 March 2021 of

5.4 pence

per Ordinary Share Dividend Cover

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OPERATIONAL REVIEW

Operational Highlights

New initiatives delivered in the period

12

Civitas Investment Management Ltd

4 2 1 3

Care Provider Relationships Extended Delivering new state of the art healthcare facilities The Social Housing Family CIC A Multi-channel Approach

  • Increasing number of national care

provider relationships

  • Delivering back-to-back lease

protection

  • Completion of first stage of delivery
  • f new Wales facilities
  • No development or financing risk
  • Auckland commences major

recruitment after joining the CIC

  • Active discussions for new parties to

join CIC shortly

  • Recent shareholder consent to

undertake transactions with NHS and charities

  • Now able to partner with wider range
  • f counterparties
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Civitas Investment Management Ltd

13 OPERATIONAL REVIEW

Broader Care Provider Relationships

Civitas continues to drive the care acuity that can be delivered within its properties with a focus on mid-to-higher acuity care Civitas has also established strategic relationships with many leading national, regional and local care providers across the acuity range

33%+ of Civitas Portfolio benefits from back-to-back care provider leases Civitas has developed an in-depth understanding of the care being delivered in the portfolio

More than one-third of the Civitas portfolio is supported by c.25-year back-to-back care provider leases These leases guarantee all principle rental

  • bligations that housing associations owe

to Civitas Most recent acquisitions are based on the back-to-back lease structure

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Civitas Investment Management Ltd

14 OPERATIONAL REVIEW

Completion – Stage 1 (Higher Acuity Facility - Wales)

Delivery of first phase of the new state-of-the-art higher acuity facilities in Wales

  • New high-quality 16-bed facility
  • Provision of mid-to-high acuity care around mental health, autism and learning disability
  • First phase complete, to be followed shortly with delivery of larger part of the overall scheme with 49 beds due shortly

Community Kitchen Facilities High-Quality Fit Out Wide Accessible Halls Specialist Bathrooms Professional Nursing Rooms Bed Hoists / Tracking Communal outdoor Space Care Provider

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Civitas Investment Management Ltd

15

Specialist bathrooms Hydrotherapy Pool with Hoists Wide Accessible Halls Specialist ‘Arjo’ Baths Nursing Rooms Community Washing Facilities Bathroom Hoists / Tracking Community Kitchen Facilities Bed Hoists / Tracking

OPERATIONAL REVIEW

Final Stage of Development: New State-of-the-art Healthcare Facility, Wales

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CIM supported the establishment of a new not-for-profit Community Interest Company – “The Social Housing Family CIC” (“CIC”) – active discussions for new housing association and charity to become members

  • The CIC is intended to:

ü bring together a group of housing associations and charitable organisations holding Civitas and other leases ü provide access to CIC management skills and resources ü enhance and centralise housing association staffing and

  • perations

ü target the objectives set by the Regulator of Social Housing ü Enable CIC members to develop own properties (without development risk), strengthen balance sheets, grow reserves and diversify sources of income

New Community Interest Company First Member Housing Association

  • CIC governed by a non-executive board of directors, chaired by Paul Bridge (no remuneration)
  • Largely to be funded by transaction vendors with no cost or recourse to Civitas
  • New member firms expected to join shortly

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Civitas Investment Management Ltd

OPERATIONAL REVIEW

The Social Housing Family CIC - Update

Since joining the CIC, Auckland has been further strengthened with the following initiatives:-

  • Recruitment of new COO from leading housing provider and senior level

property manager from the care industry

  • Recruitment of three new board members, two with significant housing

experience and one with FTSE 250 financial experience

  • Recruitment of a new business manager appointed to focus on working

with care providers, a rent and service charge manager, two housing

  • fficers and a finance manager
  • Review of all governance arrangements and policies updated and

implemented

  • Increased number of bed spaces in management from 500 to 800
  • New offices secured to be opened post COVID-19 in Durham thereby

improving working environment and building capacity for the future

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Civitas Investment Management Ltd

17 OPERATIONAL REVIEW

A Multi-Channel Approach to Funding, Counterparties and Regulation

As the Civitas portfolio evolves and becomes ever more diverse it will benefit from plural regulation and a wider variety of counterparties

Regulated and unregulated housing associations Charities Local Authorities Care Providers Community Interest Companies Regulatory Environment Counterparties Care Quality Commission Care Inspectorate Wales Financial Conduct Authority Regulator of Social Housing Charities Commission Community Benefit Societies

  • Independent

regulator of health and social care in England

  • Monitor, inspect

and regulate services to meet fundamental standards

  • Regulation and

inspection of healthcare facilities in Wales

  • n behalf of

Welsh ministers

  • Registration and

regulation of charities in England and Wales

  • Registration of not for profit

mutual societies (Community Benefit Societies)

  • Regulates registered providers
  • f social housing
  • Encourages and promotes the

use of private capital

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Civitas Investment Management Ltd

18 APPENDIX

The Civitas Portfolio – Key Characteristics

Portfolio: Key Characteristics

As at 31 March 2020

(completed properties only)

Average 10-year length

SLAs between care providers and Housing Associations

613

properties

4,216

tenancies

23.7

year WAULT

£48.4MM

Annualised rentroll

15

Registered Providers

117

Care Providers

164

local authorities

40/50

average care hours per week

More than one third

  • f portfolio

subject to

25-year

back-to-back agreements between care providers and Housing Associations Portfolio

100% let

under long-term lease commitments

More than one third

  • f portfolio

comprises new, purpose built or repurposed properties

Two thirds of portfolio

comprises well located community properties subject to bespoke adaptations for long-term use by residents

Limited voids

currently being paid for by Housing Associations across the portfolio at March 2020

£789MM

capitaldeployed

OPENING OF NEW HIGHER ACUITY CARE FACILITY, WALES

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Capital Deployment as at 31 March 2020

Track Record of Capital Deployment

CIVITAS PORTFOLIO

Track Record Of Successful Capital Deployment

19

50 100 150 200 250 300 100 200 300 400 500 600 700 800 900 Mar 17 Jun 17 Sep 17 Dec 17 Mar 18 Jun 18 Sep 18 Dec 18 Mar 19 Jun 19 Sep 19 Dec 19 Mar 20

£ millions

Total Invested Debt

Civitas Investment Management Ltd

Attractive Investments

5.9%

Average acquisition yield (before initial purchase costs) Strong and consistent annualised rent roll growth Highly Selective Investments Robust due diligence process undertaken Over £400 million of rejected transactions

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Civitas Investment Management Ltd

20 CIVITAS PORTFOLIO

SSH Rents Setting – RSH Guidance

Regulator of Social Housing (RSH) informs regulated housing associations over rent setting for specialist supported housing (“SSH”).

“2. Exclusions from this Rent Standard 2.1 This Rent Standard applies, subject to the exceptions in 2.2-2.5 below, to ‘low cost rental’ accommodation, as defined by section 69 of the Housing and Regeneration Act

  • 2008. All other terms used in this Rent

Standard are defined within the ‘Policy Statement on rents for social housing’ “ “2.2 This Rent Standard does not apply to the following categories of property, as defined in Chapter 5 of the Rent Policy Statement:

  • Shared ownership low cost rental accommodation
  • Intermediate rent accommodation
  • Specialised supported housing
  • Relevant local authority accommodation
  • Student accommodation
  • PFI social housing
  • Temporary social housing
  • Care homes. “

“Exceptions from rent requirements 4.7 We expect organisations to have internal controls in place to ensure that exceptions are being applied appropriately, and that boards and councillors receive assurance on the adequacy and effectiveness of those controls at intervals that are proportionate to the risk. We have seen evidence of some providers taking an overly simplistic approach to interpreting definitions of excepted stock categories which increases the risk of them being applied inappropriately. 4.9 One specific issue we have identified that increases the risk of non-compliance is in relation to agreements for rent charges for SSH. If asked, providers should be able to evidence that the rental charge for the SSH has been agreed by the commissioning body i.e. the local authority or health service in accordance with the

  • definition. Evidence that a tenant’s rent is being met by Housing Benefit or Universal

Credit is not sufficient”

March 2020 – “Addendum to the Sector Risk Profile” sets out guidance for

housing associations in setting SSH rents:

  • Demonstrating the appropriate control environment
  • Evidencing properties qualify for SSH exemption
  • Local authority commissioner support for each rent

April 2020 – Annual “Rent Standard 2020” from RSH confirms that SSH

properties are specifically exempted from normal social housing rent standard Civitas portfolio focused on mid-to-higher acuity care delivery assists in confirming SSH status CIM continues to work closely with housing association partners to assist them in meeting the guidance in respect of SSH rents

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“Working together with Civitas Housing, we were able to deliver 29 self-contained units of accommodation for our most entrenched rough sleepers, ensuring that they are no longer on the streets and exposed to the virus. We appreciate the assistance and support provided by Civitas Housing during this period, they have shown that the spirit of community still exists through actively working to provide us options to solve our housing needs” The Head of Private Housing Partnerships, Islington Council OVERVIEW

Detailed Response to COVID-19

21

FINANCIAL OPERATIONAL SUPPORT CASE STUDY

Civitas Investment Management Ltd

  • Rents collected as expected, no impact from COVID-19
  • Housing associations and care providers paid 100% by state
  • No significant delays reported in underlying payments from local authorities / NHS
  • Positive response to additional fee requests for PPE and other COVID-19 related costs
  • Specialist housing associations met challenge of COVID-19 supported by care providers
  • Properties remain fully operational with delivery of care and enhanced property services
  • Increased demand reported from local authorities, NHS and central government
  • Limited number of COVID-19 cases reported by residents and staff, and isolation

procedures enacted

  • Regular contact with all housing association partners and major care providers
  • Offers of operational assistance and sharing best practice and experience across

portfolio

  • Rolling surveys of COVID-19 procedures across all Civitas housing partners
  • 29 newly refurbished self-contained flats made available to Islington Council for

Government homeless COVID-19 action plan – 26 March 2020 (see letter opposite)

During the COVID-19 pandemic Civitas has continued to deliver on all financial and operational metrics, supported partner

  • rganisations and made properties available directly for the Government’s COVID-19 “call to action”

Civitas responds to government call to house all homeless people to protect them from COVID-19 COUNCIL

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SOCIAL IMPACT

Delivering Social Impact and Social Value

22

Civitas Investment Management Ltd

  • 64% of new properties in last six months brought into social housing

sector for the first time

  • 63% of professional support workers reported improved tenant mental

health and wellbeing

  • £114 million in Social Value generated on an annual basis
  • £64.7 million of direct savings to local and national government

per year

  • £1 billion+ of direct savings to the taxpayer projected over duration of

Civitas leases (25 years)

  • 32 years average age oftenant

Social Impact Report – June 2020

  • The

latest report by independent specialist social impact consultants, The Good Economy (TGE) confirms Civitas “… have established themselves as a leading specialist investment fund in specialised supported housing”

  • Additional independent study conducted by specialist

impact consultancy, the Social Profit Calculator (SPC) in conjunction with TGE to establish Civitas' social value

  • In the light of Covid-19 pandemic, findings based on

proactive remote engagement with

  • rganisational

stakeholders and partners including local authority commissioners, RPs and care providers

  • Civitas’ social impact analysis aligned with the five

dimensions

  • f

impact as set

  • ut

by the Impact Management Project

  • a

widely recognised and established approach to impact measurement, management and reporting.

“positive [rate of growth] and evidencing an impact-led rather than deployment-led investment approach.”

The Good Economy, June 2020

Highlights:

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Civitas Investment Management Ltd

23 SOCIAL IMPACT

Care Sector and Financial Industry Awards

Civitas and CIM are award winners and finalists across a number of leading financial and social care/housing sector organisations

2017 2018 2018 2019 2020

CIM:

Property Investor of the Year

September 2020

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SLIDE 25

Civitas Investment Management Ltd

24 PIPELINE

Significant Pipeline of Opportunities when New Resources Available

1 2 3 4 5 6 7 8 9 10

Project 1 Project 2 Project 3 Project 5 Project 7 Project 9 Project 4 Project 6 Project 8 Project 10 5.5% - 6.0% NET INITIAL YIELD ASSUMED ESTIMATED UP TO 10 PROJECTS VALUE c.£200 MILLION

All existing capital is allocated to transactions completing in 2020 or to contingency reserves. New capital is required to meet the opportunity

  • f growing investment pipeline of higher-acuity properties.

Additional Debt Facility

  • Discussions proceeding with bank lenders
  • Consideration for private placement transaction
  • Total additional debt capacity c.£120m at 35% gross leverage
  • Objective to enhance further dividend cover and increase portfolio diversity

Target

£80-120 million

Transaction Pipeline

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OUTLOOK

Well Positioned for Sustainable Growth

25

Civitas Investment Management Ltd

Demand for the accommodation provided by Civitas is strong and expected to remain so over the long-term. Civitas is a go-to partner for an increasing range of major vendors and counterparties. Civitas is the market leader with the largest portfolio of care-based housing in the UK and deeply ingrained relationships with care providers, local authorities, housing associations, care providers and charities across the UK Now taking delivery of new build higher acuity properties with more opportunities being offered Following recent shareholder consent now actively exploring opportunity to work with a broader range of counterparties Continuing to work closely with the CIC to enable it to expand and play a broader role in the sector Entering other significant markets in addition to England and Wales – Scotland and Northern Ireland Continuing to deepen relationship with important local authorities and counterparties with whom Civitas has long- term relationships

Strategy For Growth Strategy For Growth

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OUTLOOK

Increased Political Commitment and Support for Healthcare and Social Care

Matt Hancock, Secretary of State for Health and Social Care in April 2020: “We are committed to doing whatever is needed; that promise applies just as much to social care as it does for the NHS.” Department of Heath And Social Care, June 2020: “We are committed to ensuring people with a learning disability and autistic people are supported to have the best possible quality of life in their community.” Care-based housing remains one of the fastest growing parts of the UK healthcare pathway Increasing momentum to help people move out of remote institutional settings and to help address the COVID-19 risk

Government acknowledges the vital role of social care sector with long-term commitment and provision

  • f additional funding

26

Civitas Investment Management Ltd

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Civitas Investment Management Ltd

We have created a robust and diversified mid-to- higher acuity portfolio to underpin long-term income and capital growth whilst delivering social impact and social value.

27

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Civitas Investment Management Ltd

28

APPENDIX

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29 BACKGROUND

Civitas Social Housing PLC

Investment Strategy / Performance

  • Market leader, dedicated to investing in care-based housing and

healthcare facilities in the UK

  • Unbroken track record of asset growth, revenue and dividend

uplifts since IPO in 2016

  • Purchasing existing established and occupied properties with a

focus on healthcare driven assets for mid-to-higher acuity care

  • Acquiring newly built properties on completion without taking

development or financing risk

  • All properties offer the potential for life-long residency (average age

32 years)

  • Part of community-based social infrastructure, 100% funded

ultimately by central government

  • Long-term structural demand and growing audience in need of this

accommodation

  • High level of measurable social impact, ESG delivery and

significant cost saving for the State

  • Aggregation play by building national portfolio of smaller

community based local assets

Fund Overview

Investment Sectors

  • Real Estate
  • Healthcare
  • Investment Funds

Equity Capital Raised £652 million Current IFRS £’000 (31 March 2020) NAV GAV £670,564 £947,955 Dividend Yield c.5.0% Target Return c.8% Current Leverage (31 March 2020) 27% Fund Structure

  • Closed Ended
  • Permanent Capital

Civitas Investment Management Ltd

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BACKGROUND

Government Underwrites Funding For Supported Housing and Social Care

30

Civitas Investment Management Ltd

Ministers recognise that supported housing is a vital service for some of the most vulnerable people in our communities, and last year consulted on possible alternative funding options. “Having listened to views from providers, stakeholders and councils, the government has decided housing benefit will remain in place to fund this accommodation.” H.M. Government, August 2018 “Protection of the most vulnerable has always been our primary concern, and following our consultation, the case for keeping supported housing in the welfare system became clear. The sector also recognised that our aim of improving the quality of homes must be addressed, and we look forward to now working with partners to make sure we have strong measures in place.” Kit Malthouse MP, Housing Minister, H.M Government – August 2018 “We are committed to ensuring that vulnerable people have access to the supported housing they need to live safely and independently. We value the expertise of stakeholders and have listened carefully to their concerns during the consultation. As a result we will continue to pay housing benefit for all supported housing –making sure safe homes are provided for those that need it most.” Justin Tomlinson, Minster for Family Support, Housing and Child Maintenance, H.M Government – August 2018

“All supported housing funding to be retained in welfare system”

“We should be proud of our incredible care sector…our care staff come to work, day after day supporting our most vulnerable” Matt Hancock, Secretary of State for Health and Social Care, April 2020

GOV.UK

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SLIDE 32

BACKGROUND

Social Housing – A Sector with Acute Shortages

SOURCE:

1Sector Risk Profile – Regulator of Social Housing 2018 2The Guardian – June 2018 3Affordable Housing Supply 2018 – Ministry of Housing, Communities & Local Government 4Whats Happening to Rented Social Housing in England? Full Facts, December 2018

31

Civitas Investment Management Ltd

Over 4.0 million social homes (2.8 million managed by housing associations) 1 in 5 homes is a Social Home 4.5 million waiting list2 (1 in 15 million families) £20 billion turnover1 (housing associations

  • nly)

£

Affordable homes delivery since 1991-923 Supply of affordable housing completions by tenure, England, 1991-92 to 2017-183 Dwelling stock rented from local authorities and housing associations in England, annual figures 1971-20174 Dwelling stock rented from local authorities and housing associations as a % of all stock, England, 1971-20174

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APPENDIX

Supported Housing: A Vital Role

Over 4.8 million social housing units in Great Britain1 86%

All Supported Housing Units Care-Based Housing

  • 651,500 Units (with support needs) – (14%

% total Social Housing Units)1

  • 716,000 People live (with appropriate support) in Supported

Housing2 171,840 People2 (working age with certain care needs) live in car care- base ased housi sing – 24% of people living in Supported Housing (data excludes certain care conditions)

Civitas Social Housing PLC – Care-Based Housing Sector Share

4,216 People 2.4%

1Dept for Communities & Local Government - “Supported Accommodation Review”: November 2016 2House of Commons, First Joint Report of the Communities and Local Government and Work and Pensions Committees– “Future of Supported Housing”: May 2017

  • Learning Disability
  • Physical Disability
  • Mental Health
  • Autism
  • Homelessness
  • Domestic Abuse

Includes people with these long-term care needs

14%

  • Multi-decade requirement for stable housing
  • Ave

verag age ag age 32 years in Civitas portfolio

Smaller Housing Associations (1,000 – 5,000 units)

Supported Housing 43% of Total Stock 32

Civitas Investment Management Ltd

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APPENDIX

How We Define Care Based Housing

DEFINITION ü Part of delivering life-long care and support in the community ü Provides accommodation for residents with life-long care needs including learning disabilities, autism and mental health BENEFITS ü Enabling residents to live closer to family and friends ü Improving quality of life ü Rehabilitation ü Value for money for public purse ü Measurable social impact PROPERTIES ü Typical 1- 20 individual units in each scheme ü £300,000 to £4m+ scheme size ü Designated Care Based properties with rent paid by government ü Leased long term to housing associations and other not-for-profit

  • rganisations

THE RESIDENTS ü Focus 18-65 years (no upper limit) ü Average age of resident in Civitas portfolio 32 years

New build properties with good access High quality purpose built properties Simple construction Fully renovated properties within community settings

33

Civitas Investment Management Ltd

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SLIDE 35

BACKGROUND

Supported Housing – 0.6% of Total UK Welfare Spending

34

Civitas Investment Management Ltd

Significant Untapped Market Opportunity Civitas Share

c.£1.4bn

Civitas Current Target Rent Roll(3)

2017 Total UK Government Welfare Spend £264bn(1)

  • c. £25bn Housing Benefit Spending

(10% of total welfare spending)

Pensions

£1 12bn

42%

Incapacity, disability & injury benefits

£44bn

16%

Family benefits, income support & tax credits

£46bn

18%

Personal social services & other benefits

£35bn

13%

Unemployment benefits

£2bn

1%

Housing benefits

£25bn

10%

  • c. £1.4bn For

Supported Housing

Accommodation

  • nly(2)
  • c. £25bn

~4% £55MM

1. Office for National Statistics 2. H.M. Government “Supported Accommodation Revenue”, November 2016 3. Target Rent Roll is net rental income based on 35% gross LTV and acquiring SSH properties within the net acquisition yield of 5.5% - 6.5%

Supported Housing ~ 6% of Housing Benefit Spending

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SLIDE 36

Annual savings resulting from Supported Housing Older tenants Learning Disabilities and Mental Health Per Person, Per Year £3,000 £15,500 BACKGROUND

Supported Housing – Offers Value for Money

35

Civitas Investment Management Ltd

Average weekly cost Supported Housing Registered Care Inpatient Settings (Hospital) Housing cost per week1 £232

  • Care package cost per week

£1,337

  • Placement cost per week2
  • £1,760

£3,500 Total £1,569 £1,760 £3,500

1Including service charge 2Care and accommodation together

“While supported housing is more expensive than general needs accommodation it generates substantial cost savings for other parts of the public sector.”

House of Commons Communities and Local Government and Work and Pensions Committees – April 2017

“The net benefit of providing supported housing to the wider public purse was estimated to be £3.5 billion per year.” Marcus Jones MP Minister, Local Government - 2017 “Significant cost savings to the social care budget arose from Supported Housing.” Caroline Nokes MP, Parliamentary Under Secretary of State for Welfare Payments - 2017 “A stay on an acute ward in the NHS could amount to many multiples of the cost of the average daily rent for working age people in Supported Housing.” Gillian Connor, Head of Policy and Development

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SLIDE 37

BACKGROUND

Supported Housing – Demand Outstrips Supply

What is driving increased demand for Supported Housing (growing 5/6% a year)?

1980

7.0MM

2017

4.5MM UK Social Housing Stock

1980

56MM

2017

65MM UK Population

At the same time:

36

Civitas Investment Management Ltd

1

Medical Advance (survival rates at birth)

2

Longer Life Expectancy

4

Closure of long- stay hospitals

3

Government Policy to promote Care in the Community

125,196

lettings needed for people of working age during 2015/16

109,556

places available for people of working age during 2015/16

15,640

shortfall in supported housing for people of working age during 2015/16

29,053

annual shortfall in supported housing by 2019/20

46,771

annual shortfall in supported housing by 2024/25

If the current trend continues:

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SLIDE 38

APPENDIX

Supported Housing 100% Government Funded Framework

37

Civitas Investment Management Ltd

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SLIDE 39

APPENDIX

Civitas is Enhancing Professionalism in the Sector

Civitas Investment Management Ltd

Onboarding fee paid to each RP for all properties to cover take-on costs New or fully refurbished properties delivered to RPs Rents agreed with commissioners, independently tested and set at median level Void fund financed for RP to provide additional financial buffer Engagement with care

  • perators and LA

commissioners establishes long-term demand and suitability

  • f properties

Risk sharing clauses within leases (change in law or formal government policy) Social Impact reviews

  • n all transactions

prior to purchase/ commitment

LEASE COUNTERPARTY 2 3 4 5 6 7 8

KEY STEPS A nine-key step programme established and promoted by Civitas to ensure responsible, stable investment

Indexation set below recent government approval levels. (CPI vs CPI+1) “Caps” and “Collar” within leases to protect against inflation

1 9

38

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SLIDE 40

APPENDIX

Local Authorities: Primary Drivers Of Demand For Supported Living

Source: Connell Consulting interviews

“It is probably the rising numbers of young people coming through transition that is driving demand. If you look at our demographics, we’ve got a lot of young people with autism.” Joint Head of Commissioning, Rotherham Council and CCG “We have people with a learning disability coming from children’s homes and transitioning to adults’ services, we have people coming out of long-stay hospitals, we will have people whose community support is limited with maybe ageing parents.” Contracts Officer - Care and Support, Nottingham City Council “There is growing demand, more so for learning disabilities and autism than mental health. The Transforming Care agenda is a driver behind that increase.” Case Manager – Complex Mental Health and Learning Disability, Bassetlaw CCG “We have Transforming Care, which is driving demand. We have a growing number of children who are coming through transition, because medical improvements are allowing disabled children to live after childbirth. That is really where a lot of our ‘new’ people are coming from.” Commissioning Outcome Manager, Gloucestershire County Council

  • Closure of long-stay hospitals and movement to

residential care homes

  • Shift from local authority operated provision into

more efficient independent provision

  • Following on from Winterbourne View, the

Transforming Care Programme continues to shift care from inpatient settings to the community

  • Increasing acuity of service users in children’s services

and transitioning into adult services

  • Babies are surviving with more complex conditions,

increasing prevalence

  • Underlying growth in the population
  • An ageing population of service users with complex

health and care needs

  • People with profound and multiple learning

disabilities are living longer

  • Policy and commissioning behaviours

Historic drivers Current trends Future growth

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Civitas operates in 164 local authorities in England and Wales, and has extensive knowledge and experience of working with commissioners and housing benefit teams

Civitas Investment Management Ltd

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SLIDE 41

40 FINANCIAL RESULTS

Summary of Debt Covenants

The covenants for the term loan facilities and the revolving credit facilities were comfortably met during the period, with details included below.

Covenant Quarter ended 31 March 2020 Scottish Widows £52.5m term facility Interest for the quarter Projected interest cover for the next 12 months Loan to value of secured assets >325% >325% <40% 535% 548% 30% Lloyds £60m revolving credit facility Interest for the quarter Projected interest cover for the next 12 months Loan to value of secured assets >250% >250% <55% 543% 554% 38% HSBC £100m revolving credit facility Interest for the quarter Projected interest cover for the next 12 months Loan to value of secured assets Loan to vacant possession value >250% >250% <60% <120% 424% 434% 48% 74% NatWest £60m term facility Interest for the quarter Projected interest cover for the next 12 months Loan to value of secured assets >250% >250% <50% 575% 458% 48%

Civitas Investment Management Ltd

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SLIDE 42

41

Abstract from Annual Report 31 March 2020

FINANCIAL RESULTS

Calculation Of EPRA And Other Alternative Performance Measures

Civitas Investment Management Ltd

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SLIDE 43

APPENDIX

Local Authorities: Supported Living Is The Preferred Model Of Care

Providers Long-stay NHS hospital Rehabilitation service Care home Supported living Community NHS/ Independent NHS/ Independent Local Authority/ Independent Care-Based Housing & Care Providers Care Providers Funding NHS NHS/ LA NHS/ LA LA LA Care and support to Service Hospital-based care and facilitate transition Residential care and Home-based care and Community based Users/ Offer support from hospital to support support care and support residential

  • Whilst supported living is typically the preferred model of care, local authorities are

facing a chronic shortage of housing stock that is both affordable and suitable to meet the needs of adults with specialist care needs

  • The development of supported living, such as that provided by Civitas Social

Housing, is helping to meet this high and rising demand for social housing

Source: HSCIC; RCPsych (2013); Improving Health and Lives (2010); Connell Consulting analysis, 2019

Commissioners prefer to place adults with specialist care needs in supported living settings, as it is perceived to be morecost-effective and offers a better experience of independent living. However, there is a chronic shortage of supported living to meet demand. Long-stay NHS hospital Rehabilitation service Care home Supported living Community

42

Civitas Investment Management Ltd

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SLIDE 44

ALASTAIR MOSS Independent Non-Executive Director Chairman of the Investment Committee of the City of London Corporation and Chairman of Property Investment Board. Non-executive Director of Notting Hill Housing Group and Audit/Treasury Committees. Counsellor at Westminster City Council for 12 years and tenure as Chairman of the Planning & City Development Committee. Currently property development Partner at Memery Crystal LLP.

APPENDIX

PLC BOARD

MICHAEL WROBEL Independent Non-executive Chairman Non-Executive Chairman of the Diverse Income Trust plc, a Trustee of British American Tobacco Pension Fund and Chairman of the Thorntons Plc pension fund. Formerly Group Advisor Pension Investments at Rio Tinto plc, a director of JPMorgan European Smaller Companies Trust plc and Gartmore Investment Management plc and was Head of Investment Trusts at F&C Asset Management. He was previously an investment manager at Fidelity and Morgan Grenfell. PETER BAXTER Independent Non-executive Director Formerly chief executive of Old Mutual Asset Managers from 2005 until 2011, having joined the firm in 2000 as Chief Investment Officer. Previously worked for Schroders and Hill Samuel in various equity analysis, fund management and investment strategy roles. Member of the board of Trust for London, where he chairs the investment committee, and a member of the Financial Reporting Council’s Conduct Committee. Non-Executive Director of BlackRock Greater Europe Investment Trust plc CAROLINE GULLIVER Independent Non-executive Director Caroline spent a 25-year career with Ernst & Young LLP, from where she retired in 2012 to pursue other interests including non-executive directorship positions. She is a chartered accountant with a background in the provision of audit and advisory services to the asset management industry, with a particular focus on investment trusts. Non-executive director of JPMorgan Global Emerging Markets Income Trust plc, International Biotechnology Trust and Aberdeen Standard European Logistics Income PLC.

43

ALISON HADDEN Independent Non-executive Director Alison started her career at Dudley Metropolitan Borough Council and Birmingham City Council. She then went on to hold Chief Executive positions at several major housing associations, including Paradigm Housing, a 13,000-home housing association based in Buckinghamshire. Alison has also been an executive director at Circle Housing, one

  • f the largest housing associations in the UK with over 67,000-homes. In these roles she has worked with many of the stakeholders in the industry, including the Regulator
  • f Social Housing. Alison is currently Chair of Housing Plus Group, an 18,000-home housing association group in Staffordshire and Shropshire, and a non-executive director

and member of the Audit and Risk Committee of Yorkshire Housing, a 20,000-home housing association operating in the Yorkshire area.

Civitas Investment Management Ltd Full Year Results 2020 43

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APPENDIX

CIM TEAM

ANDREW DAWBER Group Director TOM PRIDMORE Group Director STEVE TRAVERS Director, Healthcare PAUL BRIDGE CEO, Social Housing PHIL ELLIS Director NICK ABBEY Director CHUDE CHIDI-OFONG Director SIMON CAIRNS Investment Director SUBBASH THAMMANNA Group CFO WILL KEY Business Analyst ELEANOR COREY Transaction Director TARA HULME Associate Director, Healthcare VICTORIA MALLELA Associate Director ALEX PARRY Transaction Manager GEORGINA MCGUINNESS Operations Manager VICTORIA FLEMING Office Assistant ADAM WORDLEY Transaction Assistant JEREMY KAPE Consultant, Asset Management 44 TAYO BILEWU Investment Director CLAIRE FAHEY Group Financial Controller TOM FALCONER Director, Asset Manager MATTHEW DUNBAR Transaction Manager, Consultant

Civitas Investment Management Ltd

A Leading Team Experienced in Social Housing, Healthcare and Fund Management

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SLIDE 46

Disclaimer

NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION, DIRECTLY OR INDIRECTLY, IN OR INTO, THE UNITED STATES, AUSTRALIA, SOUTH AFRICA, CANADA OR JAPAN OR ANY OTHER JURISDICTION WHERE TO DO SO MIGHT CONSTITUTE A VIOLATION OF THE RELEVANT LAWS OR REGULATIONS OF SUCH JURISDICTION Neither this document nor the accompanying presentation (together, the “Presentation”) is for release, publication or distribution, directly or indirectly, in or into the United States, Australia, South Africa, Canada or Japan or any other jurisdiction where to do so might constitute a violation of the relevant laws or regulations of such jurisdiction. The ordinary shares issued by Civitas Social Housing PLC (the “Company”) (the " Shares") have not been and will not be registered under the relevant securities laws of any such excluded territory. The Shares referred may not be offered or sold in the United States, Australia, South Africa, Canada or Japan or to, or for the account or benefit of, any national, resident or citizen of the United States, Australia, Canada, Japan or South Africa. There will be no offer of the Shares in the United States, Australia, Canada, South Africa or Japan or any other jurisdiction where to do so might constitute a violation of the relevant laws or regulations of such jurisdiction. This Presentation has been prepared and issued by Civitas Investment Management Limited (“CIM”). The information contained herein is being furnished to you solely to assist you in making your own evaluation of the Company and is not to be used for any other purpose or made available to anyone not directly concerned with such evaluation. The summary of the structure and other information for the Company mentioned in this Presentation is not and does not purport to be complete and is subject to change. This Presentation should not be taken as an inducement to engage in any investment activity and is for the purpose of providing information about the Company. By being in receipt of this Presentation, you will be deemed to have (a) agreed to all of the following restrictions and made the following undertakings, and (b) acknowledged that you understand the legal and regulatory sanctions attached to the misuse, disclosure or improper circulation of this document. This Presentation is neither an advertisement nor a prospectus and does not constitute an offer for sale or a subscription to buy any securities. This Presentation does not constitute or form part of any offer or invitation to sell, or any solicitation of any

  • ffer to purchase or subscribe for any Shares or any other securities nor shall it (or any part of it) or the fact of its distribution, form the basis of, or be relied on in connection with, any contract.

The distribution of this Presentation and other information in connection with the Company in certain jurisdictions may be restricted by law and persons into whose possession any document or other information referred to herein comes should inform themselves about, and observe, any such restrictions. Any failure to comply with these restrictions may constitute a violation of the securities laws of any such jurisdiction. This Presentation is not intended to provide, and should not be construed as or relied upon for legal, tax, financial, business, regulatory or investment advice, nor does it contain a recommendation regarding the purchase of any Shares. The merits or suitability of any securities must be independently determined by the recipient on the basis of its own investigation and evaluation of the proposed Company. Any such determination should involve, among other things, an assessment of the legal, tax, accounting, regulatory, financial, credit and other related aspects of the securities. Potential investors are advised to seek expert advice before making any investment decision. The Shares have not been and will not be registered under the US Securities Act of 1933, as amended (the "Securities Act"), or with any securities regulatory authority of any state or other jurisdiction of the United States. The Shares may not be

  • ffered, sold, resold, pledged, delivered, distributed or otherwise transferred, directly or indirectly, into or within the United States, or to, or for the account or benefit of, US persons (as defined in Regulation S under the Securities Act). No public
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be entitled to the benefits of the Investment Company Act. No offer, sale, resale, pledge, delivery, distribution or transfer of the Shares may be made except under circumstances that will not result in the Company being required to register as an investment company under the Investment Company Act. Neither the U.S. Securities and Exchange Commission (the "SEC") nor any state securities commission has approved or disapproved of the Shares or passed upon or endorsed the merits of the offering of the Shares or the adequacy or accuracy of the Prospectus. Any representation to the contrary is a criminal offence in the United States. In addition, the Shares are subject to restrictions on transferability and resale in certain jurisdictions and may not be transferred or resold except as permitted under applicable securities laws and regulations. Investors may be required to bear the financial risks of their investment in the Shares for an indefinite period of time. Any failure to comply with these restrictions may constitute a violation of the securities laws of any such jurisdictions. This Presentation is directed only at: (i) persons having professional experience in matters relating to investments who fall within the definition of "investment professionals" in Article 19(5) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005; or (ii) high net worth bodies corporate, unincorporated associations and partnerships and trustees of high value trusts as described in Article 49(2) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 and persons who receive this Presentation who do not fall within (i) or (ii) above should not rely on or act upon this Presentation. The information and opinions contained in this Presentation are provided as at the date of this Presentation (unless otherwise marked) and are subject to verification, change, material updating and revision and no representation or warranty, express

  • r implied, is or will be made in relation to the accuracy or completeness of the information contained herein and no responsibility, obligation or liability or duty (whether direct or indirect, in contract, tort or otherwise) is or will be accepted by the

Company or CIM or any of their affiliates or by any of their respective officers, employees or agents in relation to it. Certain of the industry and market data contained in this document comes from third party Sources. Third party industry publications, studies and surveys generally state that the data contained therein have been obtained from Sources believed to be reliable, but that there is no guarantee of the accuracy or completeness of such data. This Presentation contains statements that are, or may be deemed to be, "forward-looking statements". In some cases, these forward-looking statements can be identified by the use of forward-looking terminology, including the terms "targets", "believes", "estimates", "anticipates", "expects", "intends", "may", "will" or "should" or, in each case, their negative or other variations or comparable terminology. They appear in a number of places throughout this Presentation and include statements regarding the intentions, beliefs or current expectations of the Company and CIM concerning, amongst other things, the investment objectives and investment policy, financing strategies, investment performance, results of operations, financial condition, prospects, and dividend/distribution policy of the Company and the markets in which the Company, and its portfolio of investments, will invest and/or operate. By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. Forward-looking statements are not guarantees of future performance. The Company's actual performance, results of operations, financial condition, distributions to shareholders and the development of its financing strategies may differ materially from the forward-looking statements contained in this Presentation. In addition, even if the Company's actual performance, results of operations, financial condition, distributions to shareholders and the development of its financing strategies are consistent with the forward-looking statements contained in this Presentation, those results or developments may not be indicative of results or developments in subsequent periods. Any reference herein to future returns or distributions is a target and not a forecast and there can be no guarantee or assurance that it will be achieved. All investments are subject to risk, including the loss of the principal amount invested. Past performance is no guarantee of future returns. The value of Shares and the income from them is not guaranteed and can fall as well as rise due to stock market and currency movements. When you sell your investment you may get back less than you originally invested. You should always seek expert legal, financial, tax and other professional advice before making any investment decision. Neither the receipt of this Presentation by you or any person, nor any information contained herein or subsequently communicated to you or any person is to be taken as constituting the giving of financial, tax, accounting, legal or investment advice or the making of a personal recommendation as defined in the rules of the Financial Conduct Authority (the “Rules”), by CIM or any of its affiliates (together, the “CIM Group”) and you acknowledge that you are not relying on any member of the CIM Group for any such advice or recommendation. No member of the CIM Group owes any duties of responsibilities of the kind referred to in the Rules relating to the making of personal recommendations in connection with the Company. No liability whatsoever (whether in negligence or otherwise) arising directly or indirectly from the use of this Presentation is accepted and no representation, warranty or undertaking, express or implied, is or will be made by any member of the CIM Group or the Company, or any of their respective affiliates, directors, officers, employees, advisers, representatives or other agents ("Agents") for any information or any of the opinions contained herein or for any errors, omissions or misstatements. None of the Agents makes or has been authorised to make any representation or warranties (express or implied) in relation to the Company or as to the truth, accuracy or completeness of this Presentation, or any other written or oral statement

  • provided. In particular, no representation or warranty is given as to the achievement or reasonableness of, and no reliance should be placed on any projections, targets, estimates or

forecasts contained in this Presentation and nothing in this Presentation is or should be relied on as a promise or representation as to the future. This Presentation is strictly private and confidential, may not be distributed to the press or any other person, may not be copied, re-produced, discussed, published, quoted or referenced to, in any form, in whole or in part, for any purpose whatsoever, without the prior written consent of CIM and in particular, may not be distributed to any U.S. person or to any U.S. address. Any distribution or reproduction of this Presentation in whole or in part is unauthorised. Failure to comply with this restriction may constitute a violation.

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Civitas Investment Management Ltd