Change Management Challenge and Opportunity CITT Webinar Series - - PDF document

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• Change Management

Challenge and Opportunity

CITT Webinar Series Date: Wednesday July 22, 2015 Time: 12pm EST Hosted by: James (Jim) McKay, CCLP

Change can be…..

Photo Credit: https://lifecarefoundation.files.wordpress.com/2010/06/changemanagementprocess1.jpg

…..unexpected.

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Types of Change

Change: Required by Loved Ones / Self

The Canadian Tobacco, Alcohol and Drugs Use Monitoring Survey

• The Canadian Tobacco, Alcohol and Drugs Survey (CTADS) provides us with

important information about the changes in smoking status and the amount smoked by Canadians (aged 15 years or older). The survey currently does not include people living in the Yukon, Northwest Territories or Nunavut. Key results

• Smoking rates in 2013 were 15%, which is 4.2 million smokers. This is the

lowest national smoking rate ever recorded. In 2012 it was 16%.

• More men smoke than women.
• Smoking rates for youth stayed the same with 11% of young people (15–19

years old) currently smoking in 2013.

Source: Canadian Cancer Society: http://www.cancer.ca/

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Why Are Smoking Rates Dropping?

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Types of Change

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Change: Legislated by Government

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Province/Territory Date of inception Base fine before fees Demerit points lost Usage[4] Alberta July 1, 1987 $115 92.0% British Columbia October 1, 1977 $167 96.9% Manitoba April 1, 1984 $299.65 2 93.8% New Brunswick November 1, 1983 $172.50 2 94.8% Newfoundland and Labrador July 1, 1982 $115 2 93.1% Nova Scotia January 1, 1985 $157.50 2 90.1% Ontario January 1, 1976 $240 2 96.0% Prince Edward Island July 1, 1987 $110 3 89.7% Quebec August 15, 1976 $115-154 3 96.0% Saskatchewan July 1, 1977 $165 3 96.8% Northwest Territories July 1, 1988 $115 2 84.9% Yukon July 1, 1991 $75 4 78.1%

• Source: wikipedia

Change Can Be…Helpful

Source: http://pinterest.com (search cell phone 1980s)

Comments?

Apple iPhone

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Types of Change

Change Prescribed by Management

• Such Change Can be:

– Unexpected – Dramatic – Necessary for survival – Helpful – Destructive – Difficult

• But Can’t be:

– Ignored for long

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Change Prescribed by Management

Adapted from Kubler Ross Curve

Motivation / Performance Anger Denial Bargaining Depression Acceptance Moving On Kubler-Ross Curve Adapted for Change Management Time

Change Prescribed by Management

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Kotter’s 8 Steps for Successful Change

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Key Concepts from Good to Great

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So What?

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• Ex. 1: Driver Fuel Savings Initiative
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Change Can Be…Harder Than it First Appears

Image Source: thenakedscientists.com

Comments?

• What We Know
• What we may

soon wish we knew prior to the change effort

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Types of Change

• Ex. 2: Carrier Fuel Program

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• Ex. 2: Carrier Fuel Program
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Fuel Program Example

Adapted from Kubler Ross Curve

Motivation / Performance Anger Denial Bargaining Depression Acceptance Moving On Kubler-Ross Curve Adapted for Change Management Time

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Change Will be Required at Some Point

Comments?

Source: http://skillfulmeanstraining.com/wp-content/uploads/2013/06/change-cartoon.jpg

Change: You can ignore it but…

….it will happen with or without us.

All images sourced from google / wikepedia