Champions Network Champions Network Amanda Bunn Independent - - PDF document

5/21/2019 1 Amanda Bunn – Independent Researcher mail@amandabunn.com

The Impact of the Domestic Abuse Champions’ Network The Impact of the Domestic Abuse Champions’ Network

What was the research about? Research Aims What was the research about? Research Aims

To explore the impact the Champions’ Network has upon:

• Victims and survivors
• Organisations and workplaces
• Local authorities

To identify elements of success and how to improve sustainability of the network in the future.

5/21/2019 2 Research Methods Research Methods

4 Case Studies 2018 Reducing the Risk Survey – 381 champions 356 evaluation forms after training 3 interviews with Reducing the Risk training and development team 10 interviews with champions

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What will this presentation cover?

1) The beginning of the road to impact: views about training 2) Help walking the road to impact: views about resources for champions 3) The route to impact: what do champions do that makes a difference? 4) The impact of the champions’ network: the destination 5) Taking the best route: what works in the champions’ network and directions for the future journey

• 1. The beginning of the road to impact:

what difference does the champions’ training make?

• 1. The beginning of the road to impact:

what difference does the champions’ training make?

5/21/2019 4 Training Training

Awareness Improvements in noticing and understanding victims/survivors

• f domestic abuse

Awareness Improvements in noticing and understanding victims/survivors

• f domestic abuse

Knowing what to do Improvements in confidence and skills Knowing what to do Improvements in confidence and skills Knowing where to go Greater awareness

• f ‘where to go’ or

‘who to go to’ for support or services Knowing where to go Greater awareness

• f ‘where to go’ or

‘who to go to’ for support or services

‘I feel more confident in spotting the signs

and being aware of things to look out for.’

‘I think it’s about me; I have got

more tools and more knowledge and confidence which makes me able to help change the families, which is different for each of them.’

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‘It’s been really good having a champions’ network, even the fact that people can do the training with multi-agencies so they get an idea of the different processes and pathways and different acronyms that different agencies use and the different roles they have and how they all fit together.’ Champions’ domestic abuse knowledge before and after training: evaluation forms Champions’ domestic abuse knowledge before and after training: evaluation forms

20 40 60 80 100 120 140 160 1 2 3 4 5 6 7 8 9

Champions' Domestic Abuse Knowledge Before and After Training by Reducing the Risk

Before After

1 2 3 4 5 6 7 8 9 Before 13 27 51 66 96 62 26 15 After 3 8 47 119 139 40

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• 2. Help walking the road to impact: what were

views about resources for champions?

• 2. Help walking the road to impact: what were

views about resources for champions?

Help walking the road to impact – views about resources for champions Help walking the road to impact – views about resources for champions

Keeping up to date with the latest news, knowledge, legislation and available local services Enhancing multi-disciplinary working and keeping the network and links active Interesting topics and speakers at meetings keeping champions energised and motivating continued action Sharing and learning best practice Accessible, summarised, free resources and advice

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3) The route to impact: what do champions do that makes a difference? 3) The route to impact: what do champions do that makes a difference?

The route to impact: what do champions do that makes a difference? The route to impact: what do champions do that makes a difference?

66% 25% 9%

What type of contact do you have with victims of Domestic Abuse? 2018 Survey (N=351)

Direct contact Indirect through supporting colleagues No contact

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Direct Work

Supporting

• ver time

and building trust Supporting

• ver time

and building trust Facilitating insight into the abuse the victim has experienced Facilitating insight into the abuse the victim has experienced Empathy, warmth and understanding Empathy, warmth and understanding Empowering the voice of victims, young people and children Empowering the voice of victims, young people and children Working in the right way to increase the victims’ safety and discussing

• ptions

Working in the right way to increase the victims’ safety and discussing

• ptions

‘When you have an understanding of domestic abuse and what this means to an individual, you are able to empathise and understand your client in a supportive way. Stating why didn’t you just leave has never been helpful to anyone. Education and an understanding of DA is necessary to support survivors of DA in a positive way.’ 2018 Survey.

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‘I think there’s that trust element; like anything it takes time to build a

• relationship. It takes time for them to

understand that you are not there to rush this. This is about them understanding themselves where they are in the cycle. But also not judging them.’ Interviewee.

Indirect Support

Cascading knowledge or information Cascading knowledge or information Giving advice and support to colleagues Giving advice and support to colleagues Increasing awareness about domestic abuse and the champions’ network – always on the agenda Increasing awareness about domestic abuse and the champions’ network – always on the agenda Using the champions’ network to gain multi-agency advice, make referrals and meet the support needs of clients Using the champions’ network to gain multi-agency advice, make referrals and meet the support needs of clients

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‘All our colleagues can easily phone us

and ask us a question if they are stuck

• somewhere. We know each other’s
• expertise. So, for example if one of my

colleagues’ expertise is parenting I can go to her, so now they know we are both champions and they can come to us.’ Interviewee.

‘The other amazing resource for champions is

the other champions; so being able to phone up somebody in housing and say what can I do about this or maybe someone in health…I knew that someone was going to their GP and so I would find somebody within an

• rganisation and say look this is what I think

might be happening…someone who would ‘get it.’ Interviewee.

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4) The impact of the champions’ network: the

• destination. What are the outcomes for

individuals, organisations, workplaces and local authorities? 4) The impact of the champions’ network: the

• destination. What are the outcomes for

individuals, organisations, workplaces and local authorities?

Number of victims supported by champions Number of victims supported by champions

• In their roles as champions people are able to support and help victims and

survivors of domestic abuse in many different ways.

10 20 30 40 50 60 One Two Three to Five More than Five More than Ten Don’t know

Number of Victims Champions have supported in the last year

Number of victims you have supported directly without case management Number of victims you have supported directly with case management

5/21/2019 12 Impact on the individual victim/survivor Impact on the individual victim/survivor

Improvements in the safety of victims; adults and children Improvements in the safety of victims; adults and children Faster referrals and more effective signposting Faster referrals and more effective signposting

Improvements in the safety of victims – adults and children Improvements in the safety of victims – adults and children

Helped to improve the safety of victims, where without intervention risk may have increased. 126/346 survey respondents using DASH risk assessment themselves. 117 had advised a colleague to use DASH. Safety plans that enabled victims to safely exit and ultimately leave abusive relationships. 147/346 survey respondents working directly to carry out safety planning. 122 had advised a colleague to use safety planning. Effective detection of domestic

• abuse. Detailed risk assessment and

safety planning.

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Support and safeguarding for children Support and safeguarding for children

56% 2% 42%

Does the Domestic Abuse Training Help you in Safeguarding? 2018 Survey

Yes No Not applicable

‘I felt like the difference I made as a

champion, and my fellow workers, was that I was able to get them more accurate and speedy support, rather than ‘dancing around the houses’ to get them to the support that I needed them to have. So it was more specific and more timely than it ever would have been before’. Interviewee.

Faster referrals and signposting to the right people

‘I felt like the difference I made as a

champion, and my fellow workers, was that I was able to get them more accurate and speedy support, rather than ‘dancing around the houses’ to get them to the support that I needed them to have. So it was more specific and more timely than it ever would have been before’. Interviewee.

Faster referrals and signposting to the right people

5/21/2019 14 Impact at a wider level – organisations, workplaces and local authorities Impact at a wider level – organisations, workplaces and local authorities

Human resources and policy in

• rganisations

Human resources and policy in

• rganisations

Increased safety, confidence and wellbeing

• f employees

Increased safety, confidence and wellbeing

• f employees

Changes in attitudes, culture, awareness or practice in

• rganisations

Changes in attitudes, culture, awareness or practice in

• rganisations

Using knowledge and resources to enhance practice and support interventions Using knowledge and resources to enhance practice and support interventions Improvements in local authority strategy, delivery plans and partnership working Improvements in local authority strategy, delivery plans and partnership working

‘After the training, I went back and

looked at our HR policy to check that we had one that laid out the process for supporting victims if you find someone is experiencing domestic abuse at work. I went back and viewed quite a lot of things we had in place were up to

• standard. HR were quite open to update

and make amendments as deemed appropriate.’ Interviewee

Human Resources and Policy in Organisations

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‘We’re sharing a lot more resources as a result of the network, especially through the training and some of our other learning resources and packages. I’m quite willing to share that with other multi- agencies and I promote the fact that I am happy to do that through the training and also through the network meetings…During the network meetings

• ther people say, ‘I’ve got this, do you

want to use it?’ People really buy into the network and see we are a team; I think that really helps…’ Interviewee.

Improvements in local authority strategy, delivery plans and partnership working 5) Taking the best route: what works in the champions’ network and directions for the future journey? 5) Taking the best route: what works in the champions’ network and directions for the future journey?

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What works in the champions’ network model and why?

The model applies to everyone - diversity The model applies to everyone - diversity A necessity in times of austerity A necessity in times of austerity Used due to high need Used due to high need Champions have a common language and understanding Champions have a common language and understanding Working mutually together to provide content and share best practice Working mutually together to provide content and share best practice Multi-agency working together to co-produce support Multi-agency working together to co-produce support Authenticity Authenticity Snowballing Snowballing Ideas for how the model and sustainability could be improved in the future Ideas for how the model and sustainability could be improved in the future

Training, network meetings and resources Wider access – more champions and promotion Efficiency in local areas Maintaining the number and roles of champions Diversity

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Improved services and outcomes