Carol Kando-Pineda Counsel, Division of Consumer and Business - - PowerPoint PPT Presentation

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Carol Kando-Pineda Counsel, Division of Consumer and Business - - PowerPoint PPT Presentation

Jul 04, 2023 92 likes •509 views

Carol Kando-Pineda Counsel, Division of Consumer and Business Education, Federal Trade Commission Marty Johannes Careers/Personal Finance Librarian, Johnson County Library (KS) Scams, Fraud & Identity Theft: How Libraries Can Help Car

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Counsel, Division of Consumer and Business Education, Federal Trade Commission

Carol Kando-Pineda

Careers/Personal Finance Librarian, Johnson County Library (KS)

Marty Johannes

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Scams, Fraud & Identity Theft: How Libraries Can Help

Car arol l Kan ando-Pin ineda Federal l Trade Commissi sion

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Cryptojackingg

FTC.gov/libraries

  • Resources curated for your patrons
  • Content, talking points, slides,

lesson plans, videos

  • Programming ideas
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For Spanish-speakers

For English language learners For military families For reentering & incarcerated consumers For older patrons

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Show me the money

How scammers want you to pay

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How will most scammers ask you to pay? a.Wire transfer b.Cash reload card

  • c. Credit card

d.Gift card

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How will most scammers ask you to pay? a.Wire transfer b.Cash reload card

  • c. Credit card

d.Gift card

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FTC.gov/giftcards

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Fake Check Scams

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Family emergency scams

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Nanny/Caregiver scams

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Online romance scams

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Student loan debt

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  • Consider how you pay.
  • Don’t deposit a check and wire

money back.

  • Don’t pay with a gift card – it’s

always a scam.

  • Be skeptical of free trial offers.
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Resist their pressure to act fast.

  • Talk to someone.
  • Hang up on robocalls.
  • Don’t trust caller ID.
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What can you do? Monitor your mail.

Monitor your mail.

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Monitor your accounts.

Monitor your accounts.

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Check your credit report.

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  • personal recovery

plans

  • step-by-step advice
  • prefilled forms and

letters

  • free and secure access
  • chat and phone

support

  • Spanish language site

IdentityTheft.gov

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Data breaches

What to do?

  • Check credit reports
  • Review payment card statements carefully
  • Consider a fraud alert or credit freeze
  • To learn more about steps to take after a data

breach, visit IdentityTheft.gov/databreach

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Stay in touch

Follow us on social media and share:

  • @FTC
  • @LaFTC
  • @MilConsumer
  • Facebook.com/FederalTradeCommission
  • Facebook.com/MilitaryConsumer
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❑ FTC.gov/bulkorder ❑FREE bookmarks ❑FREE publications ❑ FTC.gov/subscribe ❑Sign up for Consumer Alerts ❑ FTC.gov/complaint

Stay in touch

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Thanks for listening!

Any questions?

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Adult Services Focus Area Committees

  • Career & Personal Finance
  • Civic Engagement
  • Incarcerated Services
  • Local Arts
  • Local History
  • Local Writers
  • Readers’ Advisory

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Marty Johannes Career & Personal Finance Librarian Career & Personal Finance Committee

Mission: To enrich the lives of our community members by supporting job seekers and promoting financial literacy.

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Examples of fraud-related publications:

Federal Trade Commission (FTC)

  • Identity Theft: A Recovery Plan
  • Identity Theft: What to Know, What to Do
  • 10 Things You Can Do to Avoid Fraud

Consumer Financial Protection Bureau

  • Protect Your Identity: What Older Adults

Should Know

  • How to Spot Frauds and Scams
  • How to Submit a Complaint

Federal Deposit Insurance Corporation (FDIC)

  • Money Smart for Older Adults

United States Postal Service (USPS)

  • Fighting Mail Fraud: A Community-

Oriented Approach

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Women & Money Day

  • Series developed by Housing &

Credit Counseling, Inc. (HCCI)

  • Presenters are from the

following organizations:

  • HCCI
  • Kansas Securities Commissioner
  • Kansas Department of Insurance
  • Kansas Legal Services
  • Kansas State Treasurer
  • Kansas State Bank Commissioner
  • Women’s Employment Network
  • Sponsors include area banks and

credit unions

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Women & Money Day 2019 Keynote Speaker: Hela laine Ole len

Author of:

Pound Foolish: exposing the dark side of the personal finance industry

Co-author of:

The Index Card: why personal finance doesn’t have to be complicated

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Women & Money Workshop Sessions

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Modern Money: Apps for That Rent vs. Own: Pros and Cons Why Insurance is a “Must Have” Expense Wills & End of Life Planning Credit Scores and Credit Building Are you Work Ready Investing Your Money, Your Style College & Career Planning Banking Fraud

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  • Coordinated by the

Johnson County Sheriff’s Office

  • Held at, promoted by

Johnson County Library

  • Presenters from the

following organizations:

  • Johnson County

Sheriff’s Office

  • Area banks
  • Kansas Legal Services
  • US Attorney’s Office
  • Federal Bureau of

Investigation

  • US Postal Inspection

Service

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Questions??

For more information:

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Marty Johannes

Careers / Personal Finance Librarian 9875 W. 87th St., Overland Park, KS 66212 913-826-4415 (desk) | 913-826-4600 (main) @jocolibrary | F/jocolibrary | www.jocolibrary.org/careers