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Capturing the insurance technology opportunity Charles Taylor plc - - PowerPoint PPT Presentation

Capturing the insurance technology opportunity Charles Taylor plc April/May 2018 NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION, IN WHOLE OR IN PART, IN OR INTO THE UNITED STATES OF AMERICA, CANADA, JAPAN, AUSTRALIA, THE REPUBLIC OF SOUTH AFRICA


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Capturing the insurance technology opportunity

Charles Taylor plc

April/May 2018

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NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION, IN WHOLE OR IN PART, IN OR INTO THE UNITED STATES OF AMERICA, CANADA, JAPAN, AUSTRALIA, THE REPUBLIC OF SOUTH AFRICA OR ANY OTHER JURISDICTION WHERE TO DO SO MAY BE PROHIBITED This presentation has been prepared by Charles Taylor plc (the “Company”) solely for use at investor meetings held in April and May 2018 in connection with a proposed placing of ordinary shares in the Company (the “Placing”). The Company is the ultimate parent company of the Charles Taylor group (the “Group”). This presentation has been prepared by the Company solely for informational purposes and is not, and should not be construed as, a prospectus, and (along with any oral presentation and question-and-answer session) does not constitute, and should not be construed as, an offer to sell or issue securities or otherwise constitute an invitation, inducement, solicitation or recommendation to any person to purchase, underwrite, subscribe for or otherwise acquire securities in the Company or any of its affiliates or constitute an inducement to enter into investment activity in any jurisdiction. Nothing contained herein shall form the basis of or be relied on in connection with any contract or commitment whatsoever and, in particular, it must not be used in making any investment decision. This presentation is confidential and is being made only to, and is only directed at, persons to whom such information may lawfully be communicated. This presentation may not be (in whole or in part) reproduced, forwarded, distributed, stored, introduced into a retrieval system of any nature or disclosed in any way to any other person. The information contained in this presentation, some of which is from public or third party sources, has not been independently verified and some of the information is still in preliminary or draft form. No person is under any obligation to verify, update or keep current the information contained in this presentation. No reliance may or should be placed by any person (whether or not attending the presentation) for any purposes whatsoever on the information contained in this presentation or any other material discussed at the presentation, or on its completeness, accuracy or fairness. None of the Company, Liberum Capital Limited (“Liberum”) or any of their respective parent or subsidiary undertakings, or the subsidiary undertakings of any such parent undertakings, or any of such persons’ respective directors, officers, partners, employees, agents, affiliates or advisers or any

  • ther person makes any representation or warranty (express or implied) of any sort as to, and no reliance should be placed on, the accuracy, completeness, fairness or reasonableness of the information or the opinions contained in this

presentation or in any other document or information made available in connection with this presentation. No person shall have any right of action against the Company, Liberum or any of their respective parent or subsidiary undertakings, or the subsidiary undertakings of any such parent undertakings, or any of such person’s respective directors, officers, partners, employees, agents, affiliates or advisers or any other person in relation to the accuracy or completeness of any such information or for any loss, however arising, from any use of this presentation or its contents or otherwise arising in connection with this presentation. Liberum is acting solely for the Company and no one else in connection with the Placing and will not be responsible to anyone other than the Company for providing the protections afforded to its clients nor for providing advice in relation to the Placing and/or any other matter referred to in this presentation. Neither Liberum nor any of its affiliates accepts any responsibility whatsoever for the contents of the information contained in this presentation or for any other statement made or purported to be made by or on behalf of Liberum or any of its affiliates in connection with the Company, the Placing shares or the Placing. Each of the Group and Liberum and each of their respective affiliates disclaim all and any responsibility and liability whatsoever, whether arising in tort, contract or otherwise in respect of any statements or other information contained in this presentation. This presentation contains non-IFRS measures. These measures have limitations as analytical tools and should not be considered in isolation or as substitutes for analysis of the Group’s results as reported under IFRS. This presentation contains statements that constitute forward-looking statements relating to the business, financial performance and results of the Group and the industry in which the Group operates. These statements may be identified by words such as “expectation”, “belief”, “estimate”, “plan”, “target”, “forecast” and similar expressions or the negative thereof; by the forward-looking nature of discussions of strategy, plans or intentions; or by their context. All statements regarding the future are subject to inherent risks and uncertainties, and various factors could cause actual future results, performance or events to differ materially from those described or implied in these statements. Such forward-looking statements are based on numerous assumptions regarding the Group’s present and future business strategies and the environment in which the Group will operate in the future. Further, certain forward-looking statements are based upon assumptions of future events which may not prove to be accurate, and neither the Company nor any other person accepts any responsibility for the accuracy of the opinions expressed in this presentation or the underlying assumptions. Past performance is not an indication of future results and should not be taken as a representation that trends or activities underlying past performance will continue in the future. The forward-looking statements in this presentation speak only as at the date of this presentation, and the Company, and Liberum expressly disclaim any obligation or undertaking to release any updates or revisions to these forward-looking statements to reflect any change in the Company's expectations with regard thereto or any change in events, conditions or circumstances

  • n which any statement is based after the date of this presentation or to update or to keep current any other information contained in this presentation or to provide any additional information in relation to such forward-looking statements.

This presentation is only directed at persons in member states of the EEA who are “qualified investors” within the meaning of Article 2(1)(e) of the EU Prospectus Directive (which means Directive 2003/71/EC as amended, and includes the 2010 PD Amending Directive (Directive 2010/73/EU) to the extent implemented in the relevant member state of the EEA) (“Qualified Investors”). In addition, in the United Kingdom, this presentation is only for distribution to: (i) persons having professional experience in matters relating to investments falling within Article 19(5) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (as amended) (the “Order”), (ii) high net worth entities falling within Article 49(2)(a) to (d) of the Order and (iii) persons who are existing members or creditors of the Company or other persons within Article 43 of the Order (all such persons together being referred to as “Relevant Persons”). Any investment or investment activity to which this presentation relates is available only to Relevant Persons and will be engaged in only with Relevant Persons. It is a condition of you attending this presentation that you represent and warrant to the Company that (i) you are a Qualified Investor and/or a Relevant Person; and (ii) you have read and agree to comply with the contents of this notice. This presentation is not directed at persons located in the United States except as specifically made available by the company to certain “qualified institutional buyers” as defined in Rule 144A under the U.S. Securities Act of 1933, as amended (the “Securities Act”). The Company’s securities have not been, and will not be, registered under the Securities Act or under any securities laws of any state or other jurisdiction of the United States, and may not be offered, sold, delivered or otherwise transferred in or into the United States absent registration or pursuant to an exemption from, or in a transaction not subject to, the registration requirements under the Securities Act, and in compliance with any applicable securities laws of any state

  • r other jurisdiction of the United States. No public offering of the Company’s securities is being made in the United States, the United Kingdom or elsewhere.

This presentation and any materials distributed in connection with this presentation are not directed at or intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation or which would require any registration or licensing within such jurisdiction. In particular, any person who is not a Qualified Investor, Relevant Person or qualified institutional buyer should not act or rely on this presentation or any of its contents. Any failure to comply with these restrictions may constitute a violation of law. Nothing in this presentation should be construed as constituting legal, business, tax or financial advice. Any information within this presentation referring to statute, law, regulation, guidance or any other publication should not be regarded as a substitute for reading in full and seeking professional advice on the relevant statute, law, regulation, guidance or other publication and any amendments to such documentation from time to time. This presentation does not identify or suggest, or purport to identify or suggest, the risks (direct or indirect) that may be associated with an investment in the Company’s securities. Any investment decision to buy the Company’s securities must be made solely on the basis of publicly available information, which has not been independently verified by Liberum. The recipients of this presentation should not engage in any behaviour which would or might amount to insider dealing, the unlawful disclosure of inside information or market manipulation for the purposes of Regulation (EU) No 596/2014 (the Market Abuse Regulation). This presentation, and any matter or dispute (whether contractual or non-contractual) arising out of it, shall be governed and construed in accordance with English law and the English courts shall have exclusive jurisdiction in relation to any such matter or dispute. By attending this presentation and/or receiving this presentation document, you are agreeing to the terms and conditions set forth above.

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Acquisition of Inworx helps Chares Taylor InsureTech achieve its full potential

Inworx is an insurance-focused technology software provider. FY17 US14.7m revenue, US$3.7m adj. profit before tax* ‘Flagship’ Inbroker product provides end-to-end solution for top tier (re)insurance brokers across Latin America Opportunity to expand across the global insurance technology market (c. US$217b in 2018) Creating a global insurance technology player Key terms Delivering growth strategy and solid financial performance

Acquisition of LatAm insurance technology business:  Accelerates strategy to establish a global insurance technology provider  Adds major global insurance broking clients and highly- rated software  Builds on Charles Taylor InsureTech’s progress and high profile business wins  Initial consideration US$19m in cash/US$3.5m in shares  Deferred consideration of 80% of EBITDA for the four years from the date of completion  Total consideration capped at US$50.5m  Cash component of initial consideration to be funded with the proceeds of a placing  Charles Taylor is a global provider of technical services and solutions that enables the insurance market to do the business of insurance fundamentally better  FY17: £210.8m revenue, £22.9m adjusted EBITDA, adjusted PBT £15.3m, adjusted EPS 24.73p  5 year record: Revenue +87%, adjusted earnings +98%

The opportunity

Sells primarily to insurance brokers, insurers and non- traditional insurance players

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Source: Gartner

Acquisition expected to be EPS neutral in FY18 and enhancing in FY19

Achieving >20% PBT margin and strong growth ‘standalone’;

  • pportunity to accelerate

growth and improve profitability under Charles Taylor ownership

* 2017 adjusted PBT based on the most recently filed statutory accounts for all but one of the relevant entities (based on management accounts for other entity), adjusted for differences in accounting standards and reporting currency and to remove the impact of intercompany payments with entities not in scope. 2017 revenue based on management accounts

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Charles Taylor’s performance in 2017 continued the track record of year-on-year growth

2013 2014 2015 2016 2017 2013 2014 2015 2016 2017

Revenue £m Adjusted earnings £m

113 122 143 169 211 8.5 10.0 13.0 14.8 16.8

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 Revenue growth of 25% in 2017 resulted in total revenue growth of 87%

  • ver five years

 Organic initiatives and investment driving growth in earnings  Sharp uplift in adjusted earnings over period despite substantial P&L investment in insurance technology strategy

+87% +98%

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Technology-related solutions and services to help insurance businesses drive change End to end management of insurers and insurance programmes under a long term model

  • f partnership.

Third party claims administration & related services, spanning the full claims lifecycle from FNOL to settlement and analytics. Loss adjusting & related services across all major lines and geographies, with a particular focus on large, complex losses. Tailored services to support underwriting, broking, compliance, administration & investment management Solutions for releasing capital from legacy non-life and life portfolios via outsourced management or sale

Insurance Management / Claims Programme Management / Loss Adjusting / Legacy and Runoff Services / Insurance Technology Services / Specialist Outsourced Services /

Charles Taylor offers a wide range of specialist, high-value technical services that enable our clients to do the business of insurance fundamentally better

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Charles Taylor InsureTech’s strategy is to support insurance businesses to transform digitally via technology-enabled solutions

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200

Technology Specialists

30

Leading Insurance Clients

7

IT global Hubs Solutions Designed By Insurance Experts Tailored Services

100%

Insurance Focused

We combine the agility of a start up with the expertise and security of an established corporate

The InsureTech Vision

“To improve the insight and operational efficiency of the Global Insurance Market through technology-enabled solutions”

Insurance domain expertise: InsureTech has an in-

depth understanding of the insurance industry. It has recruited senior staff with Life, Health and General Insurance technology expertise from leading technology, consulting, (re)insurance and broking companies. This expertise is backed by Charles Taylor’s knowledge of insurance markets

Insurance Transformation: InsureTech enables

insurance businesses to respond to the changing needs of their customers, transforming their operations by better analysing data, and removing friction from the insurance value chain

Solution implementation: InsureTech has been chosen

to deliver large and high-profile, multi-year contracts in Latin America and Europe

Owned software intellectual property (IP):

InsureTech has gained a competitive advantage by developing, acquiring and investing in market leading insurance software

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Established Charles Taylor InsureTech Acquired sizeable stake in Fadata delivering access to INSIS insurance process platform Opened Technology Centre of Excellence in LatAm Appointed to implement life system for Peru’s 4th largest life insurer by value of premiums Developed Delegated Underwriting Authority (DUA) solution Selected as preferred implementation partner for London Market Group DUA solution Appointed to implement solutions for London market brokers Secured contract to implement life general & health system for one of LatAm’s largest insurers Selected by global employee benefits provider to transform its technology infrastructure

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Charles Taylor InsureTech is developing a strong track record of growth

2015 Fadata investment with Right Issue proceeds delivered access to INSIS Built significant insurance- specific software IP, both fully-

  • wned and via investments

Offers deep insurance technology knowledge, consultancy and implementation

2015 2016 2017 2018

Developed in-house technology capabilities Developed TRAX London market claims solution in 2013

Pre-2015

Acquired KnowledgeCenter in 2013 2017 Client revenue of £4.0m 2017 EBITDA (£2.9m)* Expects revenues and earnings from major contract wins in Europe and LatAm to flow through in 2018 and onwards

* Note that this does not include services to other Charles Taylor clients provided as part of a wider service to those clients or other Charles Taylor business units. EBITDA is profit before tax plus depreciation, amortisation and finance costs and before pre-tax non-controlling interests

Short-listed as “Oracle ISV Partner of the Year” UK & Ireland Partner of the Year Awards 2018

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Charles Taylor InsureTech has secured major, multi year technology contracts

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Solution for London Insurance Market

  • Selected by London Market

Group and Lloyd’s to deliver a delegated authority management solution for the Lloyd’s market

  • c.60 Lloyd’s managing agents,

c.250 brokers and over 3,500 of global coverholders in scope

  • Expected to be multi-year

recurring revenue contract

  • Solution based on Tide enabling

the quick submission of risk, premium and claims data

  • Strong pipeline of insurers and

brokers considering Tide

  • Set up as Platform as a Service
  • n Microsoft Azure
  • Tide is jointed owned by Charles

Taylor InsureTech and the software developers, with 51% and 49% stakes respectively

Transforming business in LatAm

  • Selected by Latin America’s

fourth largest insurer, by value of premiums, to undertake a multi- year implementation of a multi country life, health and general insurance policy administration system

  • Achieved sale of multi-country

license

  • Solution based on Fadata’s

INSIS policy administration software

  • Work started on first

implementation in Panama

European EB technology platform

  • Selected by one of the world’s

largest employee benefit (re)insurance providers

  • Contract for the initial phase of

work signed and project underway

  • Full project expected to deliver

consultancy, multi-year implementation and long-term support revenues

  • Solution will be based on

Fadata’s INSIS policy administration software and Charles Taylor InsureTech’s TIDE solution

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TIDE re-imagines the way the market manages delegated authorities

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Submit data in 3 clicks

  • Data is submitted to the

market in ‘3-clicks’ or direct real-time XML feeds

  • TIDE guides users through a

structured process to transform and validate submitted data

  • Machine learning leverages

the market’s data to accelerate and automate processes.

  • Data access isn’t an

afterthought, but sits at the heart of the service

The problem

  • Delegated authorities help

insurers to expand their global footprint

  • Today more than 3,500

coverholders write risks on behalf of the Lloyd’s market but, relatively little has changed in the underlying platforms used to share information

  • Risk and claim data is reported

in bespoke bordereau formats which require manual processing, are prone to human error and can take weeks to become visible to the carrier

Our Solution

  • TIDE rethinks the way

delegated authority information is handled to help insurers make data driven decisions and reduce processing and compliance costs

  • We take information from

disparate, legacy platforms into a centralised, cloud based platform which processes, standardises and validates data against binder rules at source – without the need for insurer intervention

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Inworx is a well-established leading Latin American insurance technology provider

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20,000

users in

c.270

employees

US$14.7m

2017 revenue

Inworx in numbers

15

Latin American countries

US$3.7m

2017 PBT

Owns IP in advanced cloud-based SAAS product suite:

  • Inbroker/Inbroker Re: core platform for (re)insurance brokers
  • Smartix: insurance distribution platform for all types of insurance distributors
  • Inlender: point-of-sale finance portal that integrates with Smartix to provide a joined-up

insurance and finance solution for retailers, finance providers and insurers

  • Telesoft: CRM solution for insurers and banks
  • BPM: workflow and business process management to support implementation projects

Clients include:

  • Top-tier global (re)insurance brokers
  • Regional brokers
  • Insurers
  • Non-traditional insurance players, including global bancassurers & retailers

64%

recurring revenues Charles Taylor InsureTech aims to transition Inworx to global insurance technology provider and for Inworx to accelerate Charles Taylor InsureTech’s growth in LatAm

Established as Pragma Systems by current CEO Renamed as Inworx Acquired Telesoft CRM solution Acquired Smartix distribution platform A leading regional insurance software and technology services provider Won 3 major global broking clients in early 2000s

2000s 1988 1998 2008 2011 2018

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Inworx has delivered strong growth and a robust financial performance

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43% 13% 1% 12% 1% 31%

Inbroker Professional services** Smartix Telesoft InLender General insurance

Revenue by product 2017

(Note: minor rounding differences in % figures)

Revenue Adjusted PBT*

2015 2016 2017 2015 2016 2017

$10.6m $12.3m $14.7m $2.9m $2.7m $3.7m

27.4% 22.0% 25.2% PBT margin

CAGR 17.7% CAGR 13.0%

* 2017 adjusted PBT based on the most recently filed statutory accounts for all but one of the relevant entities (based on management accounts for other entity), adjusted for differences in accounting standards and reporting currency and to remove the impact of intercompany payments with entities not in scope. 2015, 2016 PBT and 2015, 2016, 2017 revenues based on management accounts ** Professional Services refers to the provision of outsourced technology development services to major financial institutions

Reduction in 2016 PBT driven by extra investment in product development, expensed via the P&L. Product development expenses also had a negative impact on PBT in 2017

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Insurers

Inworx’s product suite complements and extends Charles Taylor InsureTech’s existing product set, while broadening its client base globally

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End to end admin INSIS from Fadata InBroker

Brokers Other insurance market participants

InBroker Portals and distribution Smartix Smartix Smartix Inlender Market Solutions TIDE Trax TIDE System integrators KCenter Telesoft Kcenter BPM Telesoft Inworx InsureTech

Accessing the global business

  • f Inworx’s top-tier LatAm

broking clients Cross-selling Inworx’s products globally, starting with UK market Cross-selling InsureTech’s solutions in Latin America

Offering exciting growth prospects

Integrating InsureTech’s and Inworx’s products to offer broader solutions Continuing Inworx’s track record of growth in Latin America

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2015 Rights Issue proceeds almost entirely invested in CEGA Group – delivering strong growth

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CEGA Revenue growth since acquisition CEGA EBITDA* growth since acquisition CEGA Group Acquired in July 2016 for £23.8m (£23.1m in cash) 80% of Rights Issue proceeds

CEGA is a major force in UK travel claims management and assistance services Renewed existing contacts with increased revenues Launched medical screening technology proposition and winning new clients Providing services to Charles Taylor’s mutual insurance clients and rest of Group 2015 2017 2015 2017

2016/2017 EBITDA impacted by investments in taking on major UK insurance clients

£3.1m £3.4m £30.5m £38.4m

Revenues and earnings from three major contract wins from UK insurers expected to flow through strongly in 2018 and onwards

£3.1m £3.4m

* EBITDA is profit before tax plus depreciation, amortisation and finance costs and before pre-tax non controlling interests

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Fadata is a provider of software solutions for insurance companies

  • worldwide. It helps insurers

compete by implementing digital processes needed to connect faster and more effectively:

Balance of 2015 Rights Issue proceeds invested in Fadata – a strategic investment providing access to INSIS solution

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Fadata Charles Taylor acquired a 25% minority stake in December 2015 for €5.1m in cash, being 20% of Rights Issue proceeds. The Riverside Company acquired a majority stake as part of the same transaction

Results taking longer than anticipated to come through Charles Taylor share of Fadata result: FY16 -£1.1m, FY17 -£1.8m. Current stake 28% Participated in follow on funding rounds €1.7m in July 2017 and €1.9m in March 2018 Funding supports Fadata’s development and enabled strategic investment in IMPEO, a German digital insurance technology specialist

INSIS is an advanced, integrated insurance process platform that combines all major insurance core processes and lines of business on a single, flexible platform. Implementations in Countries Recognised by leading research reports, including Gartner and Celent.

INSIS Platform

INSIS Non-Life INSIS Platform INSIS Life INSIS Health

Weaker performance largely due to long lead times for software licence sales and investment to establish the Company in Western markets Fadata is taking steps to transform its operating model and is seeing positive signs of a stronger sales pipeline Fadata is core to Group's technology strategy and instrumental to recent successes in Latin America and Europe

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Inworx acquisition fits Charles Taylor’s strategic growth strategy

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Well-regarded technical, high-value add services: Inworx is a specialist insurance-focused technology

provider, with a suite of integrated proprietary products that complement Charles Taylor InsureTech’s offering

Insurance focused: insurance brokers are Inworx’s primary market. Client base includes insurance-related top

tier global firms in addition to small retail/commercial brokers in the regions. Other clients include the insurance distribution operations of affinity players across Latin America

Leverages/creates opportunities for other businesses: Inworx’s client relationships will significantly

increase Charles Taylor’s contacts and leads in Latin America, providing potential to cross-sell existing products from the Charles Taylor InsureTech stable

Strong fit with brand and culture: Inworx has a similar profile to InsureTech, with a clear sector focus and

suite of specialised core products

Attractive financial profile: FY 2017: US$14.7m revenue, PBT US$3.7m (25.2% margin 2017)

15-20% p.a. revenue and c. 10% PBT growth over the last 2 years, with limited currency exposure

Growth potential: builds on momentum in Latin America and offers ‘standalone’ growth potential in Inworx’s

existing markets, plus the opportunity to roll-out technology to global markets

EPS accretive: acquisition expected to be EPS neutral in FY18 and enhancing in FY19

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Appendices

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Charles Taylor achieved a solid overall financial performance in 2017

Group results

2016 2017 %

Revenue (£m) 169.3 210.8 +24.6 Adjusted EBITDA (£m) 19.1 22.9 +19.6 Adjusted PBT (£m) 14.8 15.3 +3.5 Adjusted EPS (p) 22.27 24.73 +11.1 Dividend per share (p) 10.50 11.01 +5.0

 We delivered significant revenue growth combined with steady growth in adjusted profits before tax and good growth in earnings  We made excellent progress in executing our strategy by growing our businesses organically and investing to expand

  • ur capabilities

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Charles Taylor financial overview

(£m) 2016 2017 Revenue 169.3 210.8 Adjusted segmental operating profit 16.3 18.3 Share of (loss)/profit of associates

  • 0.8
  • 1.7

Acquired intangible assets amortisation

  • 3.0
  • 5.5

Non-recurring costs

  • 1.3
  • 2.7

Finance costs

  • 0.5
  • 1.1

Statutory profit before tax 10.7 7.4 Non-controlling interests

  • 0.2
  • 0.3

Adjustments 4.3 8.2 Adjusted profit before tax 14.8 15.3 Income tax

  • 1.8

Tax on adjustments

  • 0.3

Adjusted earnings 14.8 16.8 Adjusted earnings per share (p) 22.27 24.73 Adjusted profit before tax 14.8 15.3 Depreciation and amortisation 3.6 6.3 Finance costs 0.5 1.1 Non-controlling interests 0.2 0.3 Adjusted EBITDA 19.1 22.9

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Charles Taylor plc

www.ctplc.com www.linkedin.com/company/charles-taylor-plc @ctaylorplc